Dell :: XPS Studio 1640: After Clean Install, The Webcam Software, Seems To Have Stopped Working, And Facial Recognition
Feb 14, 2009
It seems like multiple people in the 1640 thread are having this issue and we seem to be unable to figure this out. Would anyone be able to give us guidance to get the facial recognition software onto our computers after a clean install and also the dell webcam software?
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Dec 4, 2009
I just did a clean Windows 7 install from the CD Dell just sent me. I formatted the Hard Drive before installation to get rid of all Bloatware. I got some minor bugs like the scroll wheel on my mouse is not working,
i am using the microsoft 8000 bluetooth wireless, other than that my cam & facial recognition does not work, i don't see any driver on Dell site for the cam. Everything else seems to work fine for now.
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Mar 3, 2009
How well does the FastAccess facial recognition program work? Is it a gimmick?
Can I install the software on another Dell laptop with a built-in webcamera or is it somehow linked to one particular laptop?
I am going to order an Inspiron 1545 with the facial recognition, but my Studio 1537 is the laptop I use most frequently. It has a 2MP camera but somehow the FastAccess was not offered as an option. I would like to use the facial recog program on my Studio 1537 instead of the Inspiron 1545.
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Aug 9, 2009
I wiped my hard drive clean the other day and was able to reinstall everything except the Dell Webcam Central software and the facial recognition one. Does anyone know where these can be found?
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May 15, 2009
Has anyone managed to get Fast access Facial Recognition program working on their sps1640 with Win 7 rc 64?
I was so busy battling it out with Nod 32 v.4 (it reports it as a Trojan) I was remiss in not noticing
I had set it up but was not getting the alert that Facial recog was not there upon boot up..
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Feb 14, 2009
find this software? I've reinstalled the OS and this software is the only thing I miss, on Dell website there's only the webcam driver but not the software, and also on the CD there isnt
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Mar 29, 2010
Did they stop putting in the facial recognition software in with the notebooks? I know it was listed when I ordered mine. I have search all over the hard drive and haven't found any software to use this feature.
I have a studio 1747 core i7 quad, just got it a few days ago.
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Feb 19, 2009
The new Dell Studio 15s ship only with facial recognition.
I am wondering how secure is this? As in the past I have heard some software will authenticate even a photo of the person..
Is the webcam in the laptop enhanced for the purpose of detecting a real person's face?..
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Oct 16, 2009
Facial recognition software work on a dell 1555?
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Dec 16, 2009
I've been playing around with this tool and noticed that EVERY TIME I shutdown or reboot, during the webcam initialization on startup I get a message that it is temporarily suspended because I manually did something and to wait 10 seconds. Am I doing something wrong logging off/shutting down?
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Dec 14, 2009
Get it at http://files.fredfx.com/Dell%20Studio%20XPS%201645/
Anyone know where I can get this? It's not on the Dell support site, and for some reason I can't continue past Dell SmartSource after a certain step.
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Feb 11, 2009
If I turn on ACHI-mode in BIOS I get BSOD when Vista is loading. I have installed nvidia chipset driver but it didnt work.
I also need the webcam software. The only thing found on dells webpage is the driver... Where do find the Facial recognition security software?
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Dec 14, 2008
I can't install my integrated webcam. After downloading the driver and opening the file installation starts and then suddenly it just ends with the message there was an error during installing.
So the thing I've done are: installing the drivers, which failed.
I've also looked in the device managemer app but could find anything of a camera.
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Apr 5, 2009
i m using HP Pavilion DV4 1308TX ...... and... using vista ultimate SP1 ...
now I want to use Lenovo VeriFace Facial Recognition application .... can anyone upload the application or provide the link for me ?
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Mar 11, 2010
So I had the Upek fingerprint reader on my old M1530 and loved it but the new SXPS 1640 I have only came with the Facial Recognition and it blows. I was thinking about getting a upek usb fingerprint reader and buying the PS software, but I was wondering if it will run fine on my system and whether or not it would be worth it?
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Feb 7, 2013
I have an Inspiron 1525 and the webcam has stopped working. I don't even have an Imaging Device visible on my Device Manager.
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Mar 10, 2013
My XPS 1640 laptop keyboard has stopped working, hot keys work touch pad works just can't type and thing.
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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Mar 24, 2013
I have Inspiron N5010. I downloaded the Windows 8 and the bluetooth stopped working.
I downloaded the drivers from the dell.com, but all it says is this "this product has compatibility issues" ...
ALSO, i can not use my webcam to take the pics. it will only turn on when using yahoo messenger or something.
How can I get the webcam to be on...
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Nov 7, 2009
I hope this is the correct forum. I apologize in advance if I'm posting in the wrong spot or if this issue has already been addressed. However,
I have searched the forum and other spots on the internet and have had no luck with this issue.
I recently upgraded my Studio XPS 1640 to Windows 7. Everything seems to be working fine, except for my webcam. If I look at the device manager, it lists 4 highlighted areas as problematic under 'other devices":
1) Base system device
2) Base system device
3) Base system device
4) Unknown device .....
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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Oct 11, 2012
I have an L540 refurb I got a couple months ago, and the webcam suddenly stopped working. Here's what it looks like when I try to use it anywhere.
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Apr 11, 2009
friends how to do a clean install..i installed using the os dvd they have given me but there is still the windows.
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Oct 30, 2009
I got my Dell Windows disk yesterday and I would like to do a clean install. I would like to do 2 partitions....
one for the OS at 150 GB and the remaining space in another partition for things like music, pictures, movies....etc.
I was able to delete all the partitions that originally came with the 1555 so that there is one big Disk O Unallocated Space.
I then clicked new to make a partition for the OS. I set it to be 150 GB when I did this it also created another partition at 100 MB. So now I have:
Disk 0 Partition 1: System Reserved Total Size 100 MB Free Space 86 MB Type System
Disk 0 Partition 2 Total Size 146.4 GB Free Space 146.4 GB Type Primary
Disk 0 Unallocated Space Total Size 319.3 GB Free Space 319.3 Gb .....
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Feb 14, 2009
what`s up everybody i just recently got a studio 1535 this is the set up T5800/2.0ghz, 320gb hhd, 4gig ram, windows home premium 64bit now i`m in the road of upgrading this baby
i`m no rookie i been modding and upgrading lappys for a long time now u can see my acer`s rep but never really had a dell to play with but now i got this baby and i love the desing so i wanna keep it,
now my question is should i clean install a copy of vista ultimate 64bit and loose the media direct .....
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Nov 10, 2009
just had time to install windows 7 w/ my upgrade CD Dell sent for my studio 1555. The installation went great but for some reason 122 GB of my HDD is being used up. I though i did a clean install since i clicked advanced settings rather than upgrade.
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Jul 30, 2009
I just got my new SR420 and I did a clean install however my buttons for the mode and settings etc at the top (external) aren't working. Anyone know which drivers or programs control that function,
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Apr 3, 2009
I had thought I saw the drivers for this on Dell before, but when I went to start installing, I saw there are now only Vista drivers.
Additionally, when I go ahead and try to install it, it blue screens during setup, very early, repeatedly.
Anyone have any luck with this?
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Aug 15, 2009
I decided to hold off on upgrading to Windows 7 on my Studio 1555 but I wanted to perform a clean install of Vista. So I popped in the Vista installation disc that came with the computer, partitioned the hard drive, and installed Vista. Now it is up and running but with a few problems. The problems are; (1)the ethernet controller is not recognized, (2)the intergrated camera is not recognized (when I open Webcam Central is says "Please plug in a supported webcam), and (3) the displays that used to show up when using the brightness and volume function keys no longer appears. I installed all of the drivers on the drivers and utilities disc that came with the computer but these problems are still there.
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