HP 15 J137tx OS/Software :: Cyberlink Photo Director Failing To Start

May 23, 2014

I have HP ENVY 15 - j137tx, that came with the cyberlink photodirector. It was working all fine, but then I upgraded it through the hp assistant portal and now it just fails to load.

I reintsalled it through the hp recovery, but still it doesnt start up. I tried uninstalling it and i cant even uninstall it through the control panel add or rem prao.

It says:
ERROR Number: 0x80040702
desc: Failed to load DLL: RegKey64Bit

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HP/Compaq :: Cyberlink Software

Aug 17, 2009

I have a dv7t. It came with some Cyberlink software- Cyberlink DVD Suite, PowerDirector, and Power2Go.

The DVD Suite opens up when I click it, but when I try to open PowerDirector and Power2Go, nothing happens.

Is this software just trial software that expired or is there a way for me to fix it so I can try using these programs?

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Jun 26, 2009

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Apr 18, 2010

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When I got the laptop, I created recovery disks (3DVDs). A few months after, I received the Arvato HP WIN7 upgrade and installed it. I couldn't recover the Paintshop pro.

Now I installed a CLEAN copy of Win7 Home Premium 64 bits ( to avoid the darn created recovery partition PITA) and used the "upgrade" win7 activation key and it works...I browsed the old recovery disks to try to retrieve PAINTSHOP photo X2 to no avail...

The software is interesting and a good value.

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Dec 11, 2014

I have a HP 15-g094sa Notebook with Windows 8.1 (64-bit) and for the whole of my day yesterday, I spent time trying to make my PowerDVD 12 work.
 
A while ago I wanted to watch a DVD, and when it came to the language selection screen and just froze when I clicked 'English'. I opened Task Manager and ended the session, then tried to start the DVD again and it still froze there. I tried a few times, but with it still not working I just gave up.
 
Around a week later (yesterday), I wanted to watch a different DVD and after the opening scenes (e.g. for my FRIENDS DVD's it gets past the 'Warner Home Videos'  opening), when it's about to go to the DVD's main menu, it comes up with the dialog box of 'PowerDVD12.exe has stopped working' and a crash report of 'Cyberlink PowerDVD cannot play back inserted disc. Code = 0102':
 
I tried to replace the files within the Cyberlink folder from my sister's HP laptop, but all I got was it having audio, no display, and the 'minimize, maximize and close' bar not being there.
 
I tried doing System Restore back to the 7th, which would just mean I'd get the original files back, but not far enough to the date it froze, but after that I got the message that it was unsuccessful due to my antivirus, I tried two other times with disabling my antivirus and both antivirus and firewall, but it still didn't work.
 
I uninstalled it from the Control Panel, and went to 'HP's Software and driver downloads' for my PC. I downloaded the recent PowerDVD 12, it went past the FRIENDS menu screen but played only 5 seconds of the disc before it gave me the error message again.
 
I tried to install later versions of PowerDVD 12, but this did not work. These are the versions (in purple) that I attempted to install:

Browsing the forums I tried the HP System Recovery to reinstall it, it still didn't work.
 
(I noticed that when you install PowerDVD, it asks about loading/scanning files from my computer, after pressing 'next', it loads PowerDVD's home screen, and the loading symbol for the loading of my files freezes for a bit, then the error message appears.)
 
So now I'm completely stuck on what to do. I tried with other discs to be sure, but my Twilight DVD's go past the opening credits, but never reaches the main menu selection screen.

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Aug 24, 2014

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Jan 19, 2015

I am having trouble playing DVD's on my HP Pavillion g7-2300 notebook.   I've had this laptop for a long time and I was able to play DVDs up until a few days ago, but today when I inserted a disc I got this message:
 
When I click on "learn more" it brings me to a webpage where there are newer versions of cyberlink media software available for purchse.  As you can see in the image there is an ad for one of the versions.
 
There was one update available for the Cyberlink PowerDVD software and I installed it.  This did not fix the issue and I am still geting the same message as above.   I also tried to play different DVDs.
 
I have PowerDVD OEM version 10.0.8.5723 and am using Windows 8.1.  I've had Windows 8.1 for many months and as I mentioned I was able to play DVD's before with this windows version. 
 
As far I as I can tell it isn't a trial version.  It's asking me to buy an upgrade not a full version so this is what leads me to believe it's not a trial version.
 
Why the sudden change? 
 
Unfortunately the Windows Media Player software on my laptop doesn't play DVDs.   I've searched for Quicktime software, but there doesn't seem to be any available for Windows 8 or 8.1.  

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May 22, 2014

DVDs will load successfully and play, but BlueRays will not, even though this computer has a BlueRay player and the Cyberlink software to play them.  It recognizes the BlueRay title, appears to load the disk and then returns to the initial screen and does nothing.  When I click play, Cyberlink asks if I want to restart or resume playing.  Either button I select returns me to the beginning of the process. 

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May 27, 2010

My warranty has no run out so dell can't actually support me. Whenever I try to use the camera the blue light comes on as if to say that it is working but the picture is just black. When I click to take a picture regardless a box pops up that says "Unable to capture a photo. Please reconnect your camera and try again". But if the camera is integrated how can disconnect it? Have tried reinstalling drivers and even the webcam manager itself but it has not worked.

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Apr 11, 2010

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May 16, 2009

So a few days ago I tried to boot up my machine and it did nothing after the BIOS screen. I had to hold the power button to get it do shut off. After a few minutes I tried to reboot and Vista tried to fix the problem which it indicated it couldn't. So I tried to do a system restore and it failed. In fact it failed on every point I tried.

The next day the system seemed to be running normally so I just figured it was a fluke. Then the next day Vista booted but I had no desktop icons, all programs initialized with errors and nothing was responding. So I rebooted and backed up my data.

I then downloaded Active Hard Disk Monitor and was shocked to see my Raw read error rate was 57% and my seek error rate was 66%! So I contacted Dell tech support and was instructed to run their diagnostics. The initial test indicated an inverter cable issue but the HDD passed all tests.

So my question is shoudl I be concerend about the SMART feedback info or should I rely on Dells diagnostics? My concern is that their diagnostics may only flag a problem if the drive is really close to death not just on its way. I plan on reinstalling the OS but don't want to spend the effort if this drive is going to be on its way out.

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May 6, 2008

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Jul 23, 2009

Recently my laptop's desktop and icons have started to flash randomly,things like the sound icon has a x on it.A couple of days a ago avast warned me about a win32:trojan(other) in 2 places.

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Apr 13, 2009

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Jan 24, 2009

I got my HP DV5t about 4-5 mos. ago. The graphics card which is a 9600m GT is definitely starting to fail. When ever I start to play graphically intensive games like COD4 or CS 1.6 the screen begins to freeze and the computer says the display driver failed while other times it causes a BSOD. This used to happen occasionally about 1-2 mos. ago but now it happens very often. I updated my drivers as soon as I got the laptop and always lifted the back for better airflow while gaming but apparently it didnt help.

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Oct 28, 2009

I am pretty sure the optical drive on my MBP is failing as I am having trouble installing software like windows, office for mac, and just burning stuff. So, I did a search here and look it up at ifix it, but I am not sure what is the right model I should be looking at. I have the first gen MBP with the Core Duo CPU. iFix it lists two models UJ-857-C and UJ-867. So, will both work or is one of them only going to work? I know my original optical drive could not burn DL dvds, but it seems like both of these can though?

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Dell :: My 8600m Gt Is Thermally Failing

Jan 2, 2009

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Dell :: Failing Video Card

Dec 13, 2008

I believe my video card in XPS 1530 is failing, from time to time i get half inch by half inch colorful checkboard pattern on part of my screen, usually shows up in the same place.

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Dell :: Failing Harddrive On XPS1340

Nov 7, 2009

I'm experiencing some strange problems with my XPS1340 and I think it might be related to a failing harddrive.

The computer hangs quite often during startup or if I am installing/running programs. However, it seems to handle file copying with no problems - at least for now.

When it hangs, the harddrive LED stays ON, but the computer doesn't freeze totally and no BSOD. I can still move the mouse, but I can't open any programs or browse through files. After a while I get a message that Windows is not responding and I have the option to terminate the process or wait for it to respond. I can't click on any, though.

The only thing to do is a hard reset, and then normally the computer boots with no problems. If it hangs during startup I have to do the hard reset again.

As mentioned - the problem seems to occur only when the computer is installing a program / opening a program / starting up. I have just copied about 20GB to the harddrive to test, and it did that with no problems at about 32MB/s. Also - I can do "light work" like typing (I'm typing this on the computer)

I have tried to format and do a complete reinstall AND - Windows installs just fine - the problems begin when I start to install all the programs.

So.. Is this harddrive related, or could it be something else??.. I really think it's weird...

I got the computer about six months ago and until now I haven't really had any problems. I'm running windows 7 64 bit and the harddrive is a Western Digital (WDC WD32 00BJKT-75F4T).

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Nov 1, 2009

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illuminate after a few seconds then the following characters momentarily appear top left of the screen- RS485/M BR#23931 -the screen blacks out momentarily then illuminates again.

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Dec 8, 2008

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Nov 24, 2009

I feel that my 9400M G card is about to die, heres why:

When I upgraded to win7 I noticed a more blurry playback on same videos, and my card would always get stuck in a certain part of the video playing a sound "grrr wwaaa'' like microter, and then regain itself and very soon do the same again, and there isnt anything bad with the video because it would do it in different parts all the time.. Same even on dvd playback too...

So I tried all options, all drivers that are out, all codecs, then I came to conclusion that its win7 and the drivers arent perfectly made for it yet, So then I installed back Vista to resolve this issue once and for all.. Only today I find that the issue is back again... I cant watch any music video without it chopping the audio for like 2 seconds and playing a broken disk sound and freezing for those 2 seconds then playing again and about in another 30 seconds doing the same again.


So can some one tell me is this NVIDIA 9400M G that is gona die soon?
The video quality of dvd's is perfect other formats gotten a lil worse! but the audio making a horrible broken records disk and video freezing for 2 secons happens in all videos even dvd's, youtube, avi, mp4, mpg, etc....

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