HP 15-g094sa Display :: Cyberlink PowerDVD 12 Playback Error
Dec 11, 2014
I have a HP 15-g094sa Notebook with Windows 8.1 (64-bit) and for the whole of my day yesterday, I spent time trying to make my PowerDVD 12 work.
A while ago I wanted to watch a DVD, and when it came to the language selection screen and just froze when I clicked 'English'. I opened Task Manager and ended the session, then tried to start the DVD again and it still froze there. I tried a few times, but with it still not working I just gave up.
Around a week later (yesterday), I wanted to watch a different DVD and after the opening scenes (e.g. for my FRIENDS DVD's it gets past the 'Warner Home Videos' opening), when it's about to go to the DVD's main menu, it comes up with the dialog box of 'PowerDVD12.exe has stopped working' and a crash report of 'Cyberlink PowerDVD cannot play back inserted disc. Code = 0102':
I tried to replace the files within the Cyberlink folder from my sister's HP laptop, but all I got was it having audio, no display, and the 'minimize, maximize and close' bar not being there.
I tried doing System Restore back to the 7th, which would just mean I'd get the original files back, but not far enough to the date it froze, but after that I got the message that it was unsuccessful due to my antivirus, I tried two other times with disabling my antivirus and both antivirus and firewall, but it still didn't work.
I uninstalled it from the Control Panel, and went to 'HP's Software and driver downloads' for my PC. I downloaded the recent PowerDVD 12, it went past the FRIENDS menu screen but played only 5 seconds of the disc before it gave me the error message again.
I tried to install later versions of PowerDVD 12, but this did not work. These are the versions (in purple) that I attempted to install:
Browsing the forums I tried the HP System Recovery to reinstall it, it still didn't work.
(I noticed that when you install PowerDVD, it asks about loading/scanning files from my computer, after pressing 'next', it loads PowerDVD's home screen, and the loading symbol for the loading of my files freezes for a bit, then the error message appears.)
So now I'm completely stuck on what to do. I tried with other discs to be sure, but my Twilight DVD's go past the opening credits, but never reaches the main menu selection screen.
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Jan 19, 2015
I am having trouble playing DVD's on my HP Pavillion g7-2300 notebook. I've had this laptop for a long time and I was able to play DVDs up until a few days ago, but today when I inserted a disc I got this message:
When I click on "learn more" it brings me to a webpage where there are newer versions of cyberlink media software available for purchse. As you can see in the image there is an ad for one of the versions.
There was one update available for the Cyberlink PowerDVD software and I installed it. This did not fix the issue and I am still geting the same message as above. I also tried to play different DVDs.
I have PowerDVD OEM version 10.0.8.5723 and am using Windows 8.1. I've had Windows 8.1 for many months and as I mentioned I was able to play DVD's before with this windows version.
As far I as I can tell it isn't a trial version. It's asking me to buy an upgrade not a full version so this is what leads me to believe it's not a trial version.
Why the sudden change?
Unfortunately the Windows Media Player software on my laptop doesn't play DVDs. I've searched for Quicktime software, but there doesn't seem to be any available for Windows 8 or 8.1.
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Apr 28, 2009
Is any of you guys have a link for the Cyberlink PowerDVD application file which came with the Ferrari 4000?
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May 22, 2014
DVDs will load successfully and play, but BlueRays will not, even though this computer has a BlueRay player and the Cyberlink software to play them. It recognizes the BlueRay title, appears to load the disk and then returns to the initial screen and does nothing. When I click play, Cyberlink asks if I want to restart or resume playing. Either button I select returns me to the beginning of the process.
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Jun 7, 2012
Several days ago sound dissapered.. It comes up when I reboot comp, but dissapears again shortly.. Have HP Envy dv4, windows 8 ( but using stardock app, showing windows 7 desktop).
When I am trying to watch NEtflix, have an error message: Netflix Playback Error N8157 3304
A computer setting preventing Silverlight from storing files it needs to play your movie or TV show. An issue with the Silverlight plugin itselfTo fix this error, follow the steps below for your Windows or Mac computer.
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Oct 20, 2014
Have just bought a HP-15-G094SA laptop (15.6" laptop with Windows 8.1). Whenever I close the laptop lid, I lose the wifi connectivity.
I have checked Power Settings to make sure wifi adapter remains enabled at all times. Have also gone to Control Panel --> network and sharing --> change adapter settings --> right click on connected wifi network ---> properties --> configure --> power management --> untick allow computer to turn off this device to save power.Would like to use the laptop with lid closed by pluggin it through my TV via HDMI cable, but can't because of the loss of wifi.
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Nov 2, 2013
Yesterday I uninstalled IDT Audio driver by mistake. Now my NB doesn't have any sound. Where can I download the IDT audio installer for my NB?
Version that I use is showing as Windows 7 64 Home Prem OA.
Product Number: B5A09UA#ABA
Model Name: HP Pavilion g6-2040nr Notebook PC
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Sep 11, 2009
so I finally received a functional 1640 earlier today and have been getting it set up this evening.
I've worked through a few software quirks so far, but one thing I can't figure out is how to make the PowerDVD program that came with the computer play new Blu-Ray movies.
A newer movie, such as Transformers will begin and then get stuck at the menu because I won't be able to select any menu items. This is not the case with Disturbia, which is a bit older and plays fine, no menu trouble. I assume I need to download an update for PowerDVD, but it won't let me.
It will not allow me to select the "update" option. Do you have any ideas how I could get the dumb program working properly? I think I have version PowerDVD DX 8.2.5408.
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Apr 5, 2009
I've just got PowerDVD 9 Ultra and I'm having a few problems
I can't get it to output audio over the HDMI connection to my TV when playing a Blu-Ray
With PowerDVD 8 it paid attention to the default device in the Playback control panel.
No matter what I do PowerDVD 9 will only play audio through the Speaker/Headphones - even if I set the HDMI to the default output device .....
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Apr 25, 2013
I was trying to watch a DVD on my laptop and kept receiving an error from PowerDVD 10, saying that it was an invalid media type. After looking online, I noticed that some people said that the update might fix this. So, I downloaded the update and ran the installer. It required that I remove the current installed version of PowerDVD in order to install the patch. After the installer wiped that from my computer and began to install the patch, I received a message stating that "This software can only be installed on a Lenovo system." This was a patch file that the program sent me to, called "PowerDVD_v5630_RiTA10(Lenovo)(PDVDServDelayStartup)_DVD130802-14.exe"
After looking at this, I went through the knowledge base and found that there is another file linked for updating the PowerDvd software called "Lenovo.Lenovo_RiTA10_v_DVD110707-07.exe". When I tried to run this I get the following error:
"Cannot install the patch. Either this patch is not intended for your version of PowerDVD 10 or your system does not have a previous version of PowerDVD 10 installed. The patch installation will abort."
Of course I don't have any previous version of PowerDVD 10 installed, because the other patch uninstalled it in order to install. Now I am stuck without the DVD software in this terrible Windows 8 environment. I even tried VLC player and the video is cut off. This is very frustrating. This is on my IdeaPad Y580.
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Aug 17, 2009
I have a dv7t. It came with some Cyberlink software- Cyberlink DVD Suite, PowerDirector, and Power2Go.
The DVD Suite opens up when I click it, but when I try to open PowerDirector and Power2Go, nothing happens.
Is this software just trial software that expired or is there a way for me to fix it so I can try using these programs?
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Sep 21, 2008
Acer 5920g with 8600m gt 2gb vista.
Many full screen games go black after an unkown period of time.
The game freezes and will not recover, background music can still be heard. The ! tray icon tells me display has had an error and recovered.
Happens with Crysis, Assassins Creed, and Mass Effect.
Regular use, applications, COD4MP and older games are unaffected.
I initially was under the impression that this was due to TMM looking for alternate displays, but it since has been disabled.
This was happening with released drivers, updated to 177.92 and the issue was not resolved.
It is unpredictable, games run smooth until crash. Temp is usually kind of warm but nothing extreme, low/mid 60c at time of crash.
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May 23, 2014
I have HP ENVY 15 - j137tx, that came with the cyberlink photodirector. It was working all fine, but then I upgraded it through the hp assistant portal and now it just fails to load.
I reintsalled it through the hp recovery, but still it doesnt start up. I tried uninstalling it and i cant even uninstall it through the control panel add or rem prao.
It says:
ERROR Number: 0x80040702
desc: Failed to load DLL: RegKey64Bit
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Jan 8, 2012
I have an integrated webcam and my HP Pavilion dv6 now shows this message with a yellow triangle "no webcam installed". How do I fix? My HP Pavilion is really starting to fail. Cyberlink won't let me update software because it claims I don't have the full version. Didn't HP install the full version with my laptop?
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Jan 3, 2010
When I click on display settings, I get the following error message and it won't allow me to adjust my resolution, which right now is at a very bad setting.
I haven't installed any new drivers recently, this just occurred after playing a game that caused my resolution to lower ....
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Apr 16, 2013
I have a Dell Inspiron 15R SE 7520 , it has a AMD 7730M display card and an intel built in card , the laptop is running with the intel card and when it comes to enabling the AMD display card from the Device Manager , i get the following message : " Windows has stopped this device because it has reported problems. (Code 43) "
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Apr 8, 2014
I have Dell inspiron 15R, most of the time it fail to start when i press power button it will continuously beep once every 3-5secs display is not lightning it will stay that was as long as you let it be it will not stop, pressing power button hold for 3-5sec will turn of the Laptop but if i try to press again the power button it will start again beeping. i tried to remove the battery and press the power button it will still keep on beep display is black out..
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Dec 19, 2014
I have purchased HP p077tx model laptop,it comes with gt840m but when i am trying to install the drivers it shows the error message"no compatible hardware found" during installation.Furthermore when I checked the device manager it shows no gt840m in the display adpters list,the 3D video controller is showing no driver installed on the PCI 10 bus.
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Oct 3, 2014
i have a HP 2000 nopebook PC and its giving me a black screen with no error codes or beeps. I can hear the startup sounds and see the screen brighten up and then gets dim. When I hook it up to an external moniter it comes up. I have tested the memory, the inverter, I tried draining the battery and I even tried updating the graphics card and still nothing.
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Dec 23, 2014
I have a DELL XPS 15 L521X, (Mid 2012), I have Windows 8 on my machine, Suddenly when I restart my PC a black screen is visible without any error, but system continue beeping. Then I press Power button and shutdown it, after some time when I start it again, its start working normally.
Once system starts its start working without showing any hardware or software problem whenever I shutdown or restart, sometime its start working sometime its continue beeping without showing any error.
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Jul 2, 2014
My laptop is a DV6 6121tx with product number QB367PA#ACJ.
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Any safe update for the same if available.
HP support assistant details of my graphics driver::
Radeon (TM) HD 6770M
8.882.2.3000 (30-09-2011)
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Aug 25, 2014
OS: Win7 64Bit
Product : b0p18pa#ab4
Model: dv6-7007tx
GPU: Nvidia Geforce GT 630m
On fresh install of W7 I have 2 instances of "standard VGA graphics adapter" one that is "installed correctly" (IDs below):
PCIVEN_8086&DEV_0166&SUBSYS_181B103C&REV_09PCIVEN_8086&DEV_0166&SUBSYS_181B103CPCIVEN_8086
&DEV_0166&CC_030000PCIVEN_8086&DEV_0166&CC_0300
One that is showing as an error:
PCIVEN_10DE&DEV_0DE9&SUBSYS_181B103C&REV_A1PCIVEN_10DE&DEV_0DE9&SUBSYS_181B103CPCIVEN_10DE
&DEV_0DE9&CC_030000PCIVEN_10DE&DEV_0DE9&CC_0300
After trying multiple times (both automatically and manually) to install the Nvidia drivers it shows an error saying "you must install an Intel driver first". I realize this is the HP forum, but i've tried contacting Intel with no luck on top of trying every Intel driver that looks even remotely relevant. (most of which error while installing mentioning my computer lacks the requirements for the install).
I've tried updating the drivers automatically through windows on top of disable/uninstall and restart, but the same problem keeps arising.
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Aug 9, 2014
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My product number is: GM010UA#ABL
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Jun 9, 2014
I just bought an HP Envy M7... It came with a bunch of cyberlink software preinstalled.. I was wondering if i could uninstall all of the cyberlink programs and it not be a problem or would it even be a problem?
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Dec 25, 2007
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Jan 1, 2010
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Jul 2, 2009
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Jun 19, 2009
I have an m1730 with a T8100 CPU, 4GB RAM, and a 250GB 7200RPM HD. I just upgraded the DVD drive with a UJ-120 blu-ray drive and it's not working well.
I get severe stuttering, in both video and audio. Playback is smooth until the drive kicks in, which leads me to believe it's not reading blu-ray disk or not transferring data fast enough.
I did see some posts about not being able to enable DMA for this drive but if this is by design, then this drive would be unusable on my model. I'm using PowerDVD 9 for playback.
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