HP 15-r085nd Lockups :: High CPU Usage By System Interrupts And Missing Keystrokes In IE
Dec 3, 2014
I recently purchased a HP15-r085nd (Win 8.1 with Bing), and right out of the box I experienced this problem:
After waking up from sleep mode (usually after the very first time of waking up from sleep mode, but always after the second time), the process 'System interrupts' has high CPU usage, up to 45%. The laptop then responds very, very slow. Also, in Internet Explorer (but only in Internet Explorer, it seems!) keystrokes are missing out.
I tried the following:
-Implemented all Windows updates, all McAfee updates and all HP Assistent updates. No result.
-Reinstalled all drivers, no result. Windows system restore: no result. Factory reset from recovery partition: no result. Then implemented all updates again: no result.
-I tried to use Microsoft Xperf to diagnose the problem: it seems to blame wdf0100.sys for the high CPU usage. (That is, if I interpreted the results in the right way.)
-I then did some troubleshooting with Microsoft Support: they asked me to disable all startup items in the Task manager, and disable all non-Microsoft services in msconfig. The result was that the high cpu usage of 'System Interrupts' occured less frequently after the first time of coming out of sleep mode, but still it always occured after the second time of waking up out of sleep mode. Uninstalling McAfee seems to have the same effect, by the way.
-I then did some troubleshooting with the store were I bought it. They used a driver program to install some newer versions of drivers. Also to no avail.
They then gave me another laptop of the same model (r085nd). This one had exactly the same problems. So I suspect that ALL laptops of this model have the same issue!
-I then did some troubleshooting with HP Support. We updated the BIOS (F.24), without result. We did some additional driver updates from the HP Website, no result. We wanted to update the Intel HD Graphics driver (sp65598), but we couldn't install it, getting an error message saying minimum system requirements weren't met.
I hope HP support can come up with a solution (they wanted to look further into it). If so, I'll promise to post it here, as it probably affects other HP r085nd's as well.
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Feb 26, 2009
I have an HP DV7-1030eg laptop and am running Vista Home 64 bit, and lately, there has been some invisible force that seems to be sending keystrokes through my system and messing up my volume settings. Here's some things that happen:
- when I use ALT-TAB, the bar (the ALT-TAB window that pops up in the middle of the screen) will just disappear
- IrfanView will suddenly jump to the next picture or quit full screen mode
- screensaver doesn't stay on longer than a couple seconds
- sometimes, my sound volume will drop, shake up and down a bit and then go all the way out. When I open the volume settings, I can see the volume slider wobbling around at the bottom
Needless to say, I checked for viruses and stuff, then I looked for advice online: the ALT-TAB problem seems to be pretty common, esp. with DELL notebooks (?), and people have had the same issue with IrfanView. I hear that removing the notebook's battery will help because there is electric tension building and that triggers unwanted impulses. And it's true, when I remove the battery, the PC becomes more stable - for a short while. Then, the problems reappear.
I checked out the test field in the FilterKeys feature, which emits a clicking sound at every keystroke, and it's clicking like crazy. There's roughly one keystroke a second happening in my system right now!
Maybe my setup is not properly grounded? I live in an old house with old wires etc. - how do I discharge electrical tension from an object? Or do I have too much stuff connected to my computer that creates an electric field? I have a 2.1 stereo system with ground loop isolator, an external monitor and USB mouse/keyboard.
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May 19, 2009
I know I have already asked this question, but I'm really concerned. I have a xps 16, and after it wakes up CPU stays above 80% for the entire time.
I just talked to a dell techie and they said it might be caused by a virus. What do you think? It's brand new and I have McAfee on all the time. (I ran fn+power on diagnose, everything's fine)
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Oct 11, 2009
For some reason my CPU usage starts jumping up to around 80% whilst scrolling on wepages, pdfs, etc.
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Jul 15, 2009
I have a Sony Vaio fw 490 CTo for a week and it's running window vista home premium 64x everything doing fine until i got freeze when playing game. I open taskbar manager and saw my physical memory is at 90% ......
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Jun 27, 2009
Last week I bought a 22" LG W2261V external monitor for my dell m1330 with Nvidia 8400GS.
After about 10-20 minutes of viewing a HD movie my CPU usage burst to 95-100 % and won't go down unless I unplug the external monitor. I checked this with another external monitor and the result is the same.
BTW of course I view HD movies all the time before I bought this external monitor without any problem.
I tried with vista 32-bit and windows 7 64-bit but no good.
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Feb 20, 2009
I've had my acer aspire 5101AWLMI for almost two years, and it's always worked fine, at times it was a bit slow, so I upgraded the given ram (1gb) to 4gb (the accepted maximum). However, recently A new problem has developed.
Sometimes when I run a program (it can be anything from a full-screen high-spec video game to a tiny browser-based flash video) My computer becomes really slow, until I minimise it. I checked on task manager, and my CPU usage jumps up to 100% when the program or applictaion is open, and falls back to around the usual when I minimise it.
It's not a virus, there are no extra processes running, just the process that /are/ currently running (espescially the one that slows everything down) take up way more of the cpu uses than normal. My processor is an AMD Turion 64 Mobile technology MK-36 (2.0 ghz, 512 kb L2 cache).
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Dec 12, 2014
When is boot up my Split sometimes but not always the Memory column in task manager shows 95%, and the pc runs really slowly. But i have nothing running.
The biggest use showing is Service Host: Local System.
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Nov 7, 2009
i play facebook flash games like restaurant city, pet society..etc in battery mode, cpu usage will be around 70% and the games very lag, this problem occurs in both balanced & power saving battery mode ...
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Jan 25, 2010
High CPU Usage despite nothing showing on Task Manager or Process Explorer.
I was asked to have a look at a relatively new Acer Aspire 6530g laptop recently that was beginning to become almost unusably slow all of a sudden. The system (which comes with 4gb of ram) literally can no longer run a couple of simple applications at the same time. Displaying typical behaviour of high CPU usage, ie taking a long time to respond, typed sentences seeming to pause and then jump to the end, video noticably jerky accompanied by a crackling through the speakers.
The system had a fresh re-installation of Vista done, which seemed to solve the problem briefly, reappearing again after a week or so, and then upgraded from Vista to Windows 7 in an attempt to solve the problem, again the symptoms appeared to stop after the upgrade (or weren't as evident) and returned yet again after only another week or so.
First thing i did was check task manager for something slowing the system. I suspected perhaps some malware or a trojan on the system.
This is where it gets weird. Nothing. If for instance theres just 1 browser window playing a flash game, it slows to a crawl. CPU shows 75-95% usage, yet nothing is seemingly using it. To go a little deeper I installed sysinternals process explorer to see a little deeper into what might be causing it. Again, nothing. Showing overall High CPU usage, but nothing appeared to be using all of the CPU..................
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Mar 10, 2010
I have a Sony Vaio VGN-Z590 with windows 7 32 bit professional installed. When I switch to speed mode and hook up a monitor (24" dell LCD) via HDMI->DVI the graphics card temperature goes up to around 80-95C (measured with real temp 3.40) and the CPU temp also goes up into the 60-70s. No programs are using the CPU heavily. During this process the fans go up to max and the computer gets really loud. I have all the latest drivers installed and the latest BIOS.
I was wondering if anyone else has a problem like this? Would installing 64 bit windows 7 be better? It makes it really noisy when I hook up a monitor via HDMI. Any ideas?
Everything is perfect in stamina mode, low temps, low cpu usage.
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Feb 20, 2010
when im unzipping files or when cpu usage is high my wireless mouse will lag really bad but the touch pad will work fine?
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Apr 21, 2014
I have a Y510p. After upgrading the touchpad driver ( Touchpad Driver (Synaptics, Elan) for 64-bit Windows Version 17.0.10.12/11.4.26.1) and ,possibly coincidentally Windows 8.1 I noticed a process called "System" in the task manager is eating up 6 to 12 % CPU usage. Opening its file location seems to reveal that its "ntoskrnl" application.
After a system factory reset and many curse words I noticed a peculiar thing. The processor shows high usage only when the mouse is being used. The more the mouse is used the higher the CPU usage (caps at about 12%). I am assuming this is a bug.
I have removed the driver and tested this and the process no longer used the CPU by that amount. But I lose all my features. Is there any way I can resolve this issue without having to either wait for a newer version of the driver (whih may take a very long time?). Also is there any place where I can access the older variant of the driver?
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Dec 4, 2014
I have an acer Aspire 5733Z and all of a sudden I am having an issue with the ETD Control Center (ETDCtrl.exe) using and average of 50% CPU usage.
It's causing my laptop to lockup and go slow.
This just started today and came out of nowhere, I've never had an issue before.
Here's the list of recent changes and/or updates I've made. But they were 3 days ago: Norton Security SuiteJava 7 update 71Acer System Information I can't seem to find anything about this.
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Mar 10, 2013
I have a dell inspiron N5050 core i5, 8GB RAM but when I run applications like GNS3, the cpu usage runs up to 100% and freezes whereas the RAM usage is only about 2.7GB (that is, about 33%). How can I get the RAM to function optimally?
I even had to upgrade to Windows 8 thinking it would solve the problem but here I am stuck with the same problem.
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Feb 23, 2013
I have an XPS 14z, which has been owned for a mere 10 months. And well, yesterday I went ahead and formatted and re-installed the Windows 7 64-bit Operating System. It seemed to install fine and booted to the desktop. I then had to leave the house to run some errands, so I shut the laptop down. When I came back, I went to turn on my laptop. The Dell screen popped up, but then right after appeared a black screen reading "Operating System Missing". And well, I have been at it trying to fix this issue all day long! I have already ran the diagnostic tests, and they all were passed. So far I have tried the following to no avail:
1.) Booted Windows Disc --> reinstalled Windows = Same Problem
2.) Booted Windows Disc --> "Repair Your Computer" --> "Command Prompt" --> after "X:Sources>" typed in "bootrec /FixMBR" and "bootrec /FixBoot" = Both said successful, restarted, only to run into same problem
3.) "Command Prompt" --> after "X:Sources>" typed in "chkdsk d: /f/r" = "failed to transfer logged messages to the event log with status 50"
4.) "Command Prompt" --> after "X:Sources>" typed in "bootrec /rebuildbcd" = "Successfully scanned Windows installations. Total identified Windows installations: 0 The operation completed successfully."
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Jan 20, 2015
I currently have a HP ProBook 4540s Notebook PC(Energy Star) laptop and found that my Base System Device Drivers are missing. I have been trying very hard to find them but to no avail.
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May 5, 2014
I have probook 4540s and i installed windows 7 prof. (X64) i have the following problems in the device manager:
1- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 0))
2- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 3))
3- unknown device (location: on PCI bus)
Those are the three drivers ...
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Jan 19, 2015
I am getting two error messages that read "Base system device" driver missing. The hardware Ids for the first is:
PCIVEN_1180&DEV_E230&SUBSYS_1726103C&REV_01
PCIVEN_1180&DEV_E230&SUBSYS_1726103C
PCIVEN_1180&DEV_E230&CC_088000
PCIVEN_1180&DEV_E230&CC_0880
And the other one is:
PCIVEN_1180&DEV_E852&SUBSYS_1726103C&REV_01
PCIVEN_1180&DEV_E852&SUBSYS_1726103CPCIVEN_1180&DEV_E852&CC_088000PCIVEN_1180&DEV_E852&CC_0880
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Mar 22, 2013
My Dell Inspiron E1505 laptop is missing two driver Base System Device is what they are called. I have downloaded every driver on the site for this laptop yet I still am missing these two. I re-installed Windows Vista Home Premium and now I'm missing drivers that I can't find.
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Nov 6, 2013
Getting the followin errors:
Other devices
Base System Device
Base System Device
Base System Device
Unknown Device
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Mar 13, 2009
I want to disable Ctrl+Shift+S, which opens HP's System Information window. I know it's not Windows' 'coz I didn't have a problem when I had a clean installation, but since I just used HP's recovery CDs, now I'm stuck with that stupid "feature". I called HP and the representative said that keystrokes couldn't be disabled but it turned out he didn't even understand me and make that up, apparently.
Is there a way I can delete certain key combinations from the Reg Editor or something like that. I wish I had done a clean installation but now I don't really have the time to do it.
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May 31, 2009
Recently I did a clean windows 732 bit installation on my Hp dv2500 notebook because i was having some problem with the original vista OS. Anyway I noticed that, under device manager 3 drivers were missing...namely:
Base system device
Base system device
Coprocessor
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Jul 3, 2014
I've just recently upgraded my system from XP to Win 7 and I've been unable to find drivers for two "base system devices". I'm on a Compaq Presario V3440TU and my CPU is a Core 2 Duo T5300, and chipset is Intel 945GM.
The missing drivers are most probably for the Ricoh Card reader in my laptop, since I remember facing the same problem while re-installing XP once...
1.PCIVEN_1180&DEV_0592&SUBSYS_30B2103C&REV_0APCIVEN_1180&DEV_0592
&SUBSYS_30B2103CPCIVEN_1180&DEV_0592&CC_088000PCIVEN_1180&DEV_0592&CC_0880
2.PCIVEN_1180&DEV_0843&SUBSYS_30B2103C&REV_01PCIVEN_1180&DEV_0843
&SUBSYS_30B2103CPCIVEN_1180&DEV_0843&CC_088000PCIVEN_1180&DEV_0843&CC_0880
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Jun 9, 2014
I have a dv6 7010 US I used to have Windows 7 with x64. I tried to install a dual-boot Ubuntu, but if it worked i wouldn't be writing this.
I tried to install Ubuntu with a live CD. I was in Ubuntu I thought it was finished installing and I rebooted the computer. When it came back on it said 'Missing Operating System.' The live CD wasn't in when it did that, then I put it back in and restarted and it went back to Ubuntu and offered to install it again. I didn't install it and i just restarted again (mistake). Again it came up with 'Missing Operating System'.
I restarted again but hit the Escape button and went to the start menu. I navigated around, trying to do a recovery boot and trying to do a system restore, but none of them worked. Now when i put the Ubuntu CD in i don't get Ubuntu, but the same Missing Operating System screen I have tried to get a download of Windows 7 and reinstall it on another disc but I didn't do it right and don't want to risk it again. I can get into a Command Window and can do stuff with that, but what to do at this point.
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Feb 16, 2013
I have an inspiron 1545, and recently a message that said "missing operating system" appeared when I booted it up. I tried pressing f8 and control+f11 but neither of those work. I also tried reinstalling my windows 7 but after it says "starting windows" it just goes to a black screen with a curser. I'm willing to restore it completely if its nessecary.
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Dec 13, 2013
I have a HP Elitebook 8440p Notebook PC with Windows 7, 64 bit. I had to reinstall Windows 7 and all the necessary drivers. My remaining issue is the Missing Base System Driver. The message I get from Device Manager is:
PC1 bus 68, device 6, function 2. The driver for this device are not installed (Code 28).
The Hardware Ids from the Details tab are:
Pc1ven_1180&dev_0843&subsys172a103c&REV14
Pc1ven_1180&dev_0843&SUBSYS_172a103C
Pc1ven_1180&dev_0843&CC_088000
Pc1ven_1180&dev_0843&CC_0880
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Oct 29, 2014
My brand new Hp-pavilion p001tx laptop is 5 days only its performance is slow as compared to system confifuration. From my first use it is taking time for any task. improve my system performance.
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Mar 19, 2013
As a routine maintenance task, I ran chkdsk /r on my Inspiron 1545 last night and it hung at 69% in stage 5 for over 10 hours. I figured it was hung for good, so shut the machine off. When I turned it back on I got the black screen with a "missing operating system". Message.
Worst case, is it as simple to get a factory restore by hitting F8 at bootup like I;ve seen posted on the web? If not, I do have the factory system recovery disks I made, but I really want to save what's on the laptop already.
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Mar 26, 2013
After rebooting from Linux (Ubuntu 12.10) into Windows 7 i noticed a “Base System Device”.
i check the id material from that probleme;
PCIVEN_1180&DEV_E822&SUBSYS_21F617AA&REV_07
PCIVEN_1180&DEV_E822&SUBSYS_21F617AA
PCIVEN_1180&DEV_E822&CC_088001
PCIVEN_1180&DEV_E822&CC_0880
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