HP 6t 1200 CTO Ultrabook Display :: When Update To 8.1 AMD Drivers Fail To Initiate But Working Fine On Windows 8
Nov 26, 2013
I have a HP 6t-1200 CTO Ultrabook with the Radeon HD 8750M and Intel 4000 switchable graphics.
Problem: When I am operating with Windows 8 they function normally, but upon updating to Windows 8.1 the AMD drivers fail to be able to initiate and D3D.
1. Most current driver is dated 2013-01-14
2. Generic drivers do not recognize the hardware
3. Drivers for other HD 8xxx series based HP laptops do not resolve the problem
Current workaround: Open the Catalyst Control Center and go to switchable graphics application settings under the power tab. Switch anything that uses DirectX to run in power saving mode, this will run those applications using the intel 4000 graphics which has a more current driver that works with Windows 8.1.
Solution: For now I believe that the only solution is to wait for HP and Microsoft to work together on creating a newer driver. Once that newer driver is released it should resolve the problem. The other solution is to permanently stick to Windows 8 and not update to Windows 8.1. This is a bit more difficult though since Microsoft pushes 8.1 very aggressively. There might be a way to make the notifications and automatic attempts to update stop, but I have not looked into that solution.
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Apr 16, 2009
i have tried updating my computer (vista OS) with the latest updates (for security update). i tried twice (which had me restart, and i did), and both times they failed. why is this? this has happened before.
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Jul 6, 2014
I have hp g61 for a while, i have been maintaining really good till recent my screen went BLACK.. it was acting funny before as it stays ON after i turn of the laptop... and now it is all back cant see nothing ... the laptop works fine when i connect to external monitor..
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Apr 9, 2014
I am using an Envy TouchSmart 15 and I have just run an update of Windows 8.1 based on the system auto update (it ran 5 updates).
Prior to the update, I used a 27" monitor as the main screen and this was connected via the HDMI port. Right after the update, the system doesn't seem to recognise the HDMI port anymore and it goes back to using the Envy laptop screen as the main screen. I changed the HDMI cable but it made no difference. I subsequently connected another laptop to the 27" monitor via HDMI and it worked fine. So it appears both the monitor and the HDMI cable are fine.
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Sep 22, 2014
I'd like to use touch screen capability on when I have an exterior monitor connected with that capability (Acer T232HL). It has Windows 8.1 updated but I cannot find a way to initiate pen and touch to the exterior monitor.
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Jun 27, 2013
My netbook stopped working properly. When started I get the Windows could not start properly. When selecting the repair windows option it loads windows files, but eventually comes back to the same screen. When I hit F8 for advanced boot options, none of the options, safe mode, safe mode with command prompt, last know good configuration, etc. do no workl. They will go through a progression but end up back to the winows could not properly start page. Dell sent me Windows 7 Starter usb installation and the resource discs. How do I initiate the install from the USB?
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Jun 30, 2014
I've got a pavilion 15-n086sl. When I update to 8.1 the radeon drivers doesn't work good ! I have this error VIDEO_DXGKRNL_FATAL_ERROR. Where can I find the right drivers ?
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Sep 19, 2014
My HP Pavilion dvr-1200 CTO Entertainment Notebook PC has a huge problem. It will not display anything other than a set pattern of rotating block colors -it goes from red to blue to green to a shadow sort of grey with vertical lines, each lasting about ten seconds, than repeating over and over. You can hear the computer starting up, and you can get it to the start page by knowing when to press enter and when to scan your fingerprint; this is as far as I can get without seeing. I've had the problem for about two months; the unfortunate thing is after about a week, I decided to hook up a external monitor to it, and got a full picture, with everything but the screen display working great. Unfortunately, in excited haste, I decided it had to be a graphics driver issue, which would just mean an update or a completely new set of drivers. Great. But I accidentally deleted the drivers I had before I uploaded new ones, and the external screen I was using went blank.
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Jan 21, 2009
so today I was lucky enough for Dell to give me the little balloon pop-up in the bottom right hand corner saying I have an update for my BIOS... I download the file and begin the installation.
After opening up an internet explorer I notice my mini has frozen.. I freak out and wait for an hour, hoping it will clear up. I come back to my mini and find it still frozen
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Dec 11, 2014
I have a severe problem (I guess) after the latest BIOS Update. Windows 7 freezes during startup.
I own a 64-bit Lenovo FLex 2 15D with AMD A6-6310 and R4, 4GB RAM and a SSHD (8GBSSH). I purchased it without OS and installed Windows 7 - which worked fine so far.
I yesterday updated the BIOS with version 9FCN23WW (for Win7 and Win8), the latest BIOS update. A mistake, it seems.
After Reboot, I first had to disable Secure Boot in the BIOS, because it would not let me boot at all. I figured out how to get into the BIOS-Setup to disable this (press Enter 2x, press Tab when in the Boot Menu to access the "Apps Menu", then "SETUP").
Now Win7 begins to start up, but freezes during the startup process (the splash screen with the win flag freezes and looks a bit strange. I used the "protected mode" Windows Startup and saw that the process always hangs when loading "amdkmpfd.sys".
That is basically it.I guess I have to find a way to re-install the previous version of the BIOS.
Now about what I did to fix this (poor, but I tried):
If I try to start from a Win7 installation CD-ROM (actually it is one for Dell PCs, but I guess that is not the problem) and press a key to boot from CD, Windows loads files, shows "Starting Windows" and at a certain point again just freezes. When I -do not- press a key, WIndows Boot Manager shows up and mentions that "Windows failed to start (etc.)" "File: EFIMicrosoftBootBCD" "An Error occurred while attempting to read the boot configuration data."
I can't even boot into Linux on a USB stick, because the Windows "Error Recovery" won't let me when I try (just offers to boot to Win7 in protected mode - it could be that it fails immediately and jumps back to Win Startup).
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Oct 16, 2009
i couldn't believe that dell has finally released new drivers for our Ati Mobility Radeon 4570!!
Driver 8.631
Release Date: 12 October 2009
I didn't see any benefit really in installing the the mobility modder drivers(was on 9.9). My COD4 was dropping to 20fps on occasions and I only play in 1280x720 with modest settings! I thought that game ran really well even on the Nvidia 8600Ms according to so many people. But COD4 runs pretty badly on my PC, gets my GPU to hit 88C even when I'm letting it breathe and all and makes me kind of depressed.
I uninstalled everything and installed these new Dell drivers. The drivers installed, but the CCC is messed up. See attached picture for the error I get when I try opening it. Clicking on "Advanced View" gets me nothing.. Nothing shows up at all. I reinstalled the 9.9 CCC ONLY, still the same error message.
Anyone else having the same problem? Could you atleast help me with why my 4570 is performing so poorly?
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Sep 24, 2014
I bought an HP Laptop 4 days ago, hp pavilion 15-p018sv, but it came with windows 8.
The problem I'm having is that almost all drivers fail to install with an error message such as:
"the computer does not meet the minimum requirements for installing the software"
The weird thing is that I'm downloading drivers through the official HP-Pavilion 15-p018sv Drivers Page for Windows x64, but they still won't install.
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Mar 30, 2014
I have a HP pavilion 15 laptop, 64-bit, windows8.1, i7, intel hd graphics 4400, Geforce gt 740m. The problem is that while watching online video(youtube) through the web browsers, first of all the video playing smoothly, but after a few seconds, the video stops a while, and then continue play but the video is freeze while the audio works fine, then it completely stops. I have smooth Internet connectivity, i have checked all the flash player on browsers, drivers are updated, except for Intel HD Graphics, current version is 10.18.10.3304 , while the newest version is 15.33.18.64.3496 (10.18.10.3496) 140mb, after downloaded and run, it says that my OS does not match.
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Dec 14, 2013
I recently purchased a HP HP - Split x2 Ultrabook - Model # 13-g110dx and I am pretty happy with the ultrabook. The ultrabook came installed with Windows 8 which I upgraded to Windows 8.1 and after that all Windows 8.1 updates were installed and the latest drivers from HP as well. However I have noticed that the touch stops responding after sometime and I have to restart the laptop to make it work again.
Another issue I've seen today is the touch pad stopped responding and I again had to restart.
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Aug 24, 2009
Recently done a clean Vista install and installed "NVIDIA chipset drivers" from Acer support site. It's on a 9301AWSmi
I now get as optional updates in Windows, two Nvidia updates.
1. NVidia NForce Networking Controller (May 2009 published)
2. NVidia NForce Hyper transport bridge driver update (Oct 2008 published)
Is it wise to accept these or not... I know a lot say never accept driver updates via Windows.
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Feb 2, 2009
I have an FW11M which I formatted when I bought it, put on vista ultimate and after a weekend of fiddling, got all of the devices detected with correct drivers installed.
Anyway, now I would like to update the graphics drivers to the new ATI 9.1 catalysts except that every time I try, I run the setup, it appears as though it is working and then says installation complete...
however, it changes nothing. Device manager still reports the old driver version and the catalyst control centre does not run
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Sep 12, 2014
I have a HP notebook DV7-3165dx and my screen flickers. I have connected it to an external monitor and the graphics are just fine.
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Jan 6, 2015
I thought sleep mode only occured when you did not touch the mouse or keyboard for a specific period of time but my new ultrabook is dimming and locking me out while I am typing. I have to push the blinking power button and then I have the blue screen with CTRL+ALT+DELETE (work laptop).I cannot find any sleep mode settings and perhaps.
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Apr 12, 2013
I have an HP Envy-m6 with switchable graphics, with the usual combination of an Intel HD 4000 and an AMD Radeon HD 7600M card.
When I had just bought the laptop and hadn't realised it had switchable graphics, I made the mistake of updating the drivers for one of these cards via the manufacturer's websites, causing it all to go haywire. I eventually managed to restore this, and was told that the only way in which you can update these drivers is via the driver software offerend on the HP website (or perhap using HP Support Assistant).
However, just today Windows Update indicated it had updates for both the AMD and Intel drivers. My question is simply this: can I update both drivers through Windows Update, or will this cause switchable graphics to break?
If I cannot use Windows Update to update these drivers, is HP going to release a combined driver package that incorporates these new drivers on the Support website at some point?
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Jan 12, 2009
I have a Compaq 3000 Laptop, it's almost 2.4 Years old now, over the period of time I dint faced any issues with my Machine.it all started yesterday.
I was watching a movie on my Laptop yesterday, after sometime the screen froze up but the movie was playing as I was able to hear whats going in the movie.
Later I tried restarting the machine, what i get is the machine boots up properly, but the screen doesnt display anything thing, it shows up a blank white screen, sometime when the windows XP loading picture comes up the screen shows light distorted colors but again goes white blank.
I did approached a local vendor for that but he says that we need to replace on the motherboard, I was not much convinced over his explanation over the issue.
I would like to know your views on what might be the problem with my Machine.
I am going to try over connecting an external monitor and see if LCD is the problem, but I would like to know more what all possible options are there which might be affecting my machine and how much would it cost me in the worst possible case.
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Nov 30, 2012
my studio 1747 (not in warranty) (i7 win7),has stopped booting anymore it was working fine till last week ( occasionally my screen does flick in last coupon of month), So when I do turn my system on all upper volumn light flashes from left to right and then right to left and then system turn off itself, during that period screen show no display.
connecting external monitor (TV via hdmi) does work and system boots fine show display on external monitor but no display on system LCD. Something display flicks on external montor also, it happens when my laptop LCD tries to display something (i.e. sometime laptop LCD flicks and sometime it display for few seconds and then go back to Black screen). Also when connect external monitor my mouse pad stops work and sometime works when I connect usb mouse, but when LCD screen start display something, mouse pad also starts work.I tried all stuff, whatever I could find on internet as below
1) Taking battery off and press power button for 1 min.
2) Hold 'D' key and then press power button LCD sometime show some color and then goes back to black.
3) Removed battery and CMOS battery to total drain of charges.
4) Removed keyboard panel and checked LCD display cable and make sure its not loose.
To me it seems like motherboard, graphic card are fine as system is working on external monitor, LCD screen also looks fine as sometime is display and not greying out (its either Black-out or display). As I have also checked cable is properly attached with motherboard, so it can't be loose connection. Don't understand why LCD works sometime.
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Aug 1, 2014
I'm currently using an HP Spectre XT 13-2201tu Ultrabook (purchased in Indonesia), it came with Windows8 operating system. But due to my company policy, I've to down graded the O/S to Windows7 Professional.
I just realized that one of the PCI-to-PCI Bridge device was not working properly, the PCI device driver not installed.
I've tried to search the driver in HP support and download for Indonesia, but cannot find any Windows7 Drivers.
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Sep 25, 2014
Ideapad Z585 AMD A8-4500 1.9Ghz
AMD Radeon HD7640
My 11 month old Ideapad failed to boot last night with error 'BL Initialize Library Error 0xc0000029'. Eventually a blue screen appeared saying that multiple start attempts had failed and the system needed repair.
As suggested I tried to use One key recovery but choosing restore to factory settings leads to self same failure.Sadly I have misplaced the recovery disc I created during a house revamp so cannot try that route.
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Sep 11, 2014
my computer, compaq presario CQ60, which orinionally ran vista ) updated the windows automatically and now the display is blurry and the icons and sign in screen are too big for the screen. it does not give me an option to change the display change the resolution. is it possible to go back to an earlier version of windows 8 ( i bought it online when vista stopped working).
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Sep 1, 2013
I have HP G6 2304tx windows 8.1 update to latest. on 12th of 2014 microsoft releases a update of 800 mb on windows 8.1 as soon as i was updated i found many changes and i like too but today i found that fn +esc combination is not working i know the reason that is because of hp quick launch software .i already installed it in my pc but i think after the update of that 800mb HP needs to update hp quick launch ..
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Jun 29, 2013
Wi-fi was working fine. But now it cannot be turned on. OS is Windows 8, laptop is HP Compaq 6730b.
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Nov 23, 2014
My touchpad doesn't work but the buttons are working fine. It also clicks randomly (not with the left or right mouse buttons) so I have to disable it. I have installed the latest version of the Synaptic driver and the problem still persists. I think only the touchpad is having a problem because when I use a wireless mouse, it works fine.
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Aug 8, 2014
My Bluetooth is not working since I update to Windows 8.1. I tried everything. Not working. Driver error. I test through a driver scanner. It days I needed Ralink Bluetooth PCIe Adapter version 2.9.27.0 .. Where can I get it?
Laptop Model: HP Pavilion 11z
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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