Dell :: Windows Update Fail
Apr 16, 2009
i have tried updating my computer (vista OS) with the latest updates (for security update). i tried twice (which had me restart, and i did), and both times they failed. why is this? this has happened before.
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Nov 26, 2013
I have a HP 6t-1200 CTO Ultrabook with the Radeon HD 8750M and Intel 4000 switchable graphics.
Problem: When I am operating with Windows 8 they function normally, but upon updating to Windows 8.1 the AMD drivers fail to be able to initiate and D3D.
1. Most current driver is dated 2013-01-14
2. Generic drivers do not recognize the hardware
3. Drivers for other HD 8xxx series based HP laptops do not resolve the problem
Current workaround: Open the Catalyst Control Center and go to switchable graphics application settings under the power tab. Switch anything that uses DirectX to run in power saving mode, this will run those applications using the intel 4000 graphics which has a more current driver that works with Windows 8.1.
Solution: For now I believe that the only solution is to wait for HP and Microsoft to work together on creating a newer driver. Once that newer driver is released it should resolve the problem. The other solution is to permanently stick to Windows 8 and not update to Windows 8.1. This is a bit more difficult though since Microsoft pushes 8.1 very aggressively. There might be a way to make the notifications and automatic attempts to update stop, but I have not looked into that solution.
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Jan 21, 2009
so today I was lucky enough for Dell to give me the little balloon pop-up in the bottom right hand corner saying I have an update for my BIOS... I download the file and begin the installation.
After opening up an internet explorer I notice my mini has frozen.. I freak out and wait for an hour, hoping it will clear up. I come back to my mini and find it still frozen
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Dec 11, 2014
I have a severe problem (I guess) after the latest BIOS Update. Windows 7 freezes during startup.
I own a 64-bit Lenovo FLex 2 15D with AMD A6-6310 and R4, 4GB RAM and a SSHD (8GBSSH). I purchased it without OS and installed Windows 7 - which worked fine so far.
I yesterday updated the BIOS with version 9FCN23WW (for Win7 and Win8), the latest BIOS update. A mistake, it seems.
After Reboot, I first had to disable Secure Boot in the BIOS, because it would not let me boot at all. I figured out how to get into the BIOS-Setup to disable this (press Enter 2x, press Tab when in the Boot Menu to access the "Apps Menu", then "SETUP").
Now Win7 begins to start up, but freezes during the startup process (the splash screen with the win flag freezes and looks a bit strange. I used the "protected mode" Windows Startup and saw that the process always hangs when loading "amdkmpfd.sys".
That is basically it.I guess I have to find a way to re-install the previous version of the BIOS.
Now about what I did to fix this (poor, but I tried):
If I try to start from a Win7 installation CD-ROM (actually it is one for Dell PCs, but I guess that is not the problem) and press a key to boot from CD, Windows loads files, shows "Starting Windows" and at a certain point again just freezes. When I -do not- press a key, WIndows Boot Manager shows up and mentions that "Windows failed to start (etc.)" "File: EFIMicrosoftBootBCD" "An Error occurred while attempting to read the boot configuration data."
I can't even boot into Linux on a USB stick, because the Windows "Error Recovery" won't let me when I try (just offers to boot to Win7 in protected mode - it could be that it fails immediately and jumps back to Win Startup).
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Sep 25, 2014
Ideapad Z585 AMD A8-4500 1.9Ghz
AMD Radeon HD7640
My 11 month old Ideapad failed to boot last night with error 'BL Initialize Library Error 0xc0000029'. Eventually a blue screen appeared saying that multiple start attempts had failed and the system needed repair.
As suggested I tried to use One key recovery but choosing restore to factory settings leads to self same failure.Sadly I have misplaced the recovery disc I created during a house revamp so cannot try that route.
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Feb 7, 2013
I have a Dell Inspiron 1720 with Windows Vista. The Windows is dead and always boots to a repair dialog that gives me only two options: reboot and shutdown. It also does that when trying to bot in Safe Mode. So I tried to boot on the recovery partition to try to recover my installation. The problem I have now is that the recover option needs my administrator password. I've tried 3 wrong passwords since I really don't remember it. After the third fail, I got a dialog telling me that my administrator account as been disabled! WHAT!! It disabled the only account I need to recover or reinstall!! How can I recover my PC now!!?
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Apr 20, 2009
i am trying to print out a .pdf on the web, but am getting an error message (shown in attached files). it asks me this twice when i go to print it. i am using a HP printer.
i have no trouble with printing in other programs. i made sure that i am connected
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Jul 25, 2009
As the title says. Looking to see if these have anywhere near the problems the xps 1330 had.
I had to mother boards and three dvd drives replaced on the old one I had. had a second for 3 months as a replacement but sold it cause I was scared lol.
Now I have a Studio XPS 1340 and it seems great but I wonder if anyone has had any failures?
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Oct 16, 2009
SOME UPDATES COULD NOT BE INSTALLED
The following updates were not installed:
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000,
Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
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Feb 5, 2010
Well the GPU on my M1330 finally gave way tonight. (At least that is what believe is causing the colored lines anyway.) My warrenty expired last summer, but as I recall Dell extend the warrenty on the GPU 12 months past the orginal warrenty. I plan on giving tech support a ring tomorrow (or Monday, I'm not sure how much luck I'd have over the weekend). Any tips from those who have been through this? What should I expect? Motherboard replacement? Refurb replacement? Any input would be welcome.
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Jul 3, 2008
If you're the type to watch the late stock tickers, you might have noticed that NVIDIA's stock just took a pretty big hit, down 24 percent to $13.56 -- that's because the company just informed investors that "significant quantities" of previous-generation graphics chips have been failing at "higher than normal rates," and that it's lowering its Q2 estimates due to pricing pressure. NVIDIA will be taking a $150M to $250M charge against earnings next quarter to cover the cost of repairing and replacing the affected chips, but didn't specifically announce what products were defective, just that they include GPUs and "media and communications processors." Laptop makers have apparently already been given an updated GPU driver which kicks in fans sooner to reduce "thermal stress" on the GPU, and NVIDIA says it's talking to its suppliers about being reimbursed for the faulty parts. That's great and all, but we'd really rather know which chips specifically are failing -- if you're serious about playing in the big leagues, you better come clean, guys.
For someone who has a 7900GTX which is getting "fevers" regularly, this angers me. Hopefully the "repairing and replacing" comes with new parts for laptops and customers new and old like Dell did with the LCDs.
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Oct 28, 2008
When did your 8400M GS Fail, if at all?
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Mar 19, 2008
For the longest time, my M90 only recognized 3.25 gb of RAM on my M90 even though it had 4 gb installed. After the service pack, it recognizes all 4 gb! Did anybody else notice this? This is for the 32bit version.
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Dec 25, 2013
Spent about half a day now on getting the Windows 8.1 Pro update for my new Inspion 15. However each time after installing the update from the store and rebooting, I am greeted with the message that the update could not be installed, error number 0xC1900101 - 0x20017. I have installed all Windows Updates and also updated all Intel and NVidia divers. Uninstalling everything preinstalled by Dell did not change the result either. What else could I try?
Here are all entries from the %windir%WindowsUpdate.log file from the time frame in which I attempted an update:
2013-12-24 18:26:12:654 1004 ba8 AU #############
2013-12-24 18:26:12:654 1004 ba8 AU ## START ## AU: Install updates
2013-12-24 18:26:12:654 1004 ba8 AU #########
2013-12-24 18:26:12:654 1004 ba8 AU # Initiating scheduled install
[Code] .....
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Oct 16, 2009
i couldn't believe that dell has finally released new drivers for our Ati Mobility Radeon 4570!!
Driver 8.631
Release Date: 12 October 2009
I didn't see any benefit really in installing the the mobility modder drivers(was on 9.9). My COD4 was dropping to 20fps on occasions and I only play in 1280x720 with modest settings! I thought that game ran really well even on the Nvidia 8600Ms according to so many people. But COD4 runs pretty badly on my PC, gets my GPU to hit 88C even when I'm letting it breathe and all and makes me kind of depressed.
I uninstalled everything and installed these new Dell drivers. The drivers installed, but the CCC is messed up. See attached picture for the error I get when I try opening it. Clicking on "Advanced View" gets me nothing.. Nothing shows up at all. I reinstalled the 9.9 CCC ONLY, still the same error message.
Anyone else having the same problem? Could you atleast help me with why my 4570 is performing so poorly?
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Dec 19, 2009
She has been wanting to make the windows 7 switch, however she only has 512MB ram in it, so she ordered a 2x1GB ddr2 667 Crucial kit off Newegg for me to install.
After it arrived I popped open her memory compartment and lo and behold there were two 512 sticks already in there. I was puzzled by this, so I installed the new ram and went into the BIOS, which reported that dual channel mode was running and there was only 1024MB of memory.
I naturally thought one of the memory slots was dead so I tried each stick in one slot at a time, each time it booted up with the exact same info, 1024MB of ram. From this I can only conclude that it simply refuses to actually run dual channel, despite both slots being perfectly functional.
I have flashed the BIOS, to no avail, and now have no idea what to do.
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Aug 16, 2009
I start the laptop.. the lights turn on.. windows loads up.. i press one of the media buttons... it lights up.. stays lit up and stays like that without doing what its suppose to..
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Jul 9, 2009
I've had my studio xps 16 for 4-5 months now.. never had a serious problem with everything is working the way i want it to but..
this morning when i woke up i turn on music.. while increasing the volume i noticed the touch sensitive LED above the keyboard wasnt working..
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Mar 13, 2009
I thought I'd give Windows 7 a whirl on my snazzy new machine.
So, as the number of partitions on my hard drive has been maxed out by Dell (Media, Recovery,
the enigmatic OEM partition, and C drive) I went for the upgrade option. This turned McAfee into instant nagware,
I thought "ah well, just restore vista from the dell recovery partition...
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Jan 21, 2013
I've been looking for the webcam application in this laptop but I couldn't find any. Where I can find it
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Nov 7, 2009
my computer can't "standby" or "hibernate" I can see that option but its disabled, what can I do?
I'm downloading some drivers right now like, my wireless card drivers, ethernet drivers and some others that were lost during the reinstall.
The drivers I'm missing are:
Ethernet Controller
Video controller
Video controller (VGA compatible) ....
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Nov 12, 2012
Update utility doesn't seem to support that "-writehdrfile" parameter.
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Oct 31, 2014
Latitude E6410, changed a bad HD for a new one. Installed windows 7. Besides having issues with WIFI and USB drivers, I cannot do a windows update, it shows a big red X, message I get is
" Windows Update cannot currently check for updates, because the service is not running. You many need to restart your computer"
I updated the bios, and rebooted like 15 times.
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Feb 2, 2013
I bought this laptop specifically to use for 3D development and made sure to get the nVidia GT650M to assist in this. I just got my nVidia Vision 2 kit and successfully upgraded the nVidia drivers from their site. However when I go into the monitor settings I am only given an option for 60Hz; there is no option to switch to 120Hz. I am unable to locate a driver update to assist in this. I used Dell's update for the GT650M but it's the same as what I installed from nVidia.
Where can I get a driver to update to 120Hz?
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Dec 6, 2013
I have a new Inspiron 15 3521. I tried to update to Windows 8.1 several times. It downloads to 50% and then says Installing for a few seconds and then Getting PC Ready for a few seconds then it starts downloading again. Steps taken so far
1. I ran Windows Update and the Intel Storage Controller 7 Series Controller needed to be updated. The update failed.
2. I went to Dell's Driver Support site and it detected the same driver needed to be updated. I ran the update and it installed successfully. I restarted the PC. I ran the Dell driver update again just to be sure and it said it needed to be update. I tried it 3 times and every time it said success but it never updated.
3. Downloaded driver from Dell and tried to install from Device Manager. It said the driver was up to date.
I googled this and it appears to be a common problem but no solution was stated. Surely others are having this issue.
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Feb 23, 2013
This just recently started happening on my 3 month old inspiron 15r 7520.
It doesn't do much other then add another 2-3 minutes to boot up.
Once PC starts up (which takes a long time) it works like normal.
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Mar 20, 2013
I have a dell XPS l502x running on windows 7 home premium. I recently bought a 5550 wwan card ( Ericsson F5521gw 2XGNJ) for which i tried installing dell wireless 5550 driver. it was not successful and i got the message saying authentication failed and no compatible device detected!
Windows device manager identifies the card as "unknown device F5521gw" which probably means that the hardware is installed properly.
I have tried installing this [URL] .... driver multiple times and every single time i got a message saying "Driver installation failed. No compatible Dell Wireless HSPA Mini-Card has been found on this computer. Please insert hardware and restart the driver installation.
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Jan 17, 2015
I have tried taking the battery out, and letting pc start w/o it, hitting the f8 key and trying each solution, System restore won't work, and each fix I read about won't work either. I hate re installing the oS, as I lose everything on my pc.
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Apr 22, 2013
I have a Dell Inspiron 1545 running Windows 7 64 bit SP1. Recently I cloned my old original SATA hard drive for a larger Seagate (600Gb). All is fin apart from no windows update and an annoying request to activate. When i try to update I get a message that my service isn't running and I need to re-boot. It is running and a re-boot makes no difference. In System properties the laptop says it is activated but Windows thinks otherwise.
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