HP Display :: Split X2 UltraBook Model 13-g110dx Touch Freezes

Dec 14, 2013

I recently purchased a HP HP - Split x2 Ultrabook - Model # 13-g110dx and I am pretty happy with the ultrabook. The ultrabook came installed with Windows 8 which I upgraded to Windows 8.1 and after that all Windows 8.1 updates were installed and the latest drivers from HP as well. However I have noticed that the touch stops responding after sometime and I have to restart the laptop to make it work again. 
 
Another issue I've seen today is the touch pad stopped responding and I again had to restart.

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HP Split 13 X2 :: Ultrabook Synaptic Touchpad / Clickpad Cursor Disappears While Working

Jan 11, 2014

HP Split 13 X2  Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.

I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.

I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.

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I have an envy m6 touchscreen that is giving me problems that i can't solve. It has been great up until recently. i was using my laptop last nite when suddenly it turned off but i didn't think that the battery shoukd have been dead yet. its acting as if the bat is empty and plugging it in just turn on the orange led by the power plug. when i press the power button it flashes for a second but the screen does nothing and it doesn't actually turn on.I'm using my phone to attempt to find a solution atm which is very frustrating. adding to the stress is the fact that i have school work projects and a midterm project on it that I need to finish.Almost forgot to mention it started doing a few other odd things over the last week such as the touchscreen going nuts registering phantom touches endlessly until i close/hibernate/shutdown it.

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Nov 17, 2014

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Jun 22, 2014

I just recently bought this Hp split x2 for school purposes, but my husband wanted to play World of Warcraft in my laptop. usually the of the screen feels so hot after he played for atleast 3 hours. I don't want him to mess my laptop. sometimes his game freezes. 
 
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Mar 19, 2013

I have Dell XPS 15 L502 machine bought 10 months back. I am facing a frustrating issue with touchpad.

Touchpad works ok but suddenly it freezes and stops working event the right - left click buttons. or sometimes a gentle finger on touchpad will randomly open and close the applications. The only solution to this is i restart my machine. This occurs frequently causing me to restart my machine atleast 20 times a day.

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Nov 26, 2013

I have a HP 6t-1200 CTO Ultrabook with the Radeon HD 8750M and Intel 4000 switchable graphics.
 
Problem:  When I am operating with Windows 8 they function normally, but upon updating to Windows 8.1 the AMD drivers fail to be able to initiate and D3D.
 
1.  Most current driver is dated 2013-01-14
2.  Generic drivers do not recognize the hardware
3.  Drivers for other HD 8xxx series based HP laptops do not resolve the problem
 
Current workaround:  Open the Catalyst Control Center and go to switchable graphics application settings under the power tab.  Switch anything that uses DirectX to run in power saving mode, this will run those applications using the intel 4000 graphics which has a more current driver that works with Windows 8.1.
 
Solution:  For now I believe that the only solution is to wait for HP and Microsoft to work together on creating a newer driver.  Once that newer driver is released it should resolve the problem. The other solution is to permanently stick to Windows 8 and not update to Windows 8.1.  This is a bit more difficult though since Microsoft pushes 8.1 very aggressively.  There might be a way to make the notifications and automatic attempts to update stop, but I have not looked into that solution.

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Jun 15, 2014

Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
 
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I just bought a new HP 15-r011dx Notebook with Windows 8.1 OS. It is running great except for when I try to watch videos. When the video buffers, the entire computer freezes, and the computer makes loud noises-like it is stuttering/chopping. It makes videos unviewable because of how often it happens. This problem happens on both Internet Explorer and Google Chrome. In addition, my internet connection is fine and I have installed all updates.

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Also i might ask is how user friendly is the 8930G for upgrades as for the processor and video? The current processor is the T5800 with the 9600m nvidia... Would it make sense to upgrade and what is the potential of this 8930G with the T5800?

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I recently sent in my laptop due to problems of it not being able to turn on, and my battery and a/c adapter were replaced. I was quite happy. However, I do not want to send it back in even though it is under warranty.

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The first 3-4 day I used this computer it worked like a charm. I loved it. Now some times the touchscreen will work for about 5 min or so and then stop or not work at all. When it stops working I keep getting a pop up in the lower right corner that says: USB device not recognized.

The last USB device you connected to this computer malfunctioned and window does not recognize it. (I have not plugged anything into this computer yet except the power cord)  When this happens and you go to the device manager sometimes there will be a yellow ! triangle under the Human Interface Devices drop down and some times the yellow ! triangle will be under the Universal Serial Bus controllers drop down. And if you go to they system screen the Pen and touch line changes to No Pen or Touch Input is available for this display.
 
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How long ago the problem started as I generally use the old desktop/touchpad combination.

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The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)
Windows 8.1 Pro
 
The problem: I use an external monitor, so my laptop is usually shut.  Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing.  I would like to disable the touch screen completely, as I do not use it at all.
 
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