HP Display :: Split X2 UltraBook Model 13-g110dx Touch Freezes
Dec 14, 2013
I recently purchased a HP HP - Split x2 Ultrabook - Model # 13-g110dx and I am pretty happy with the ultrabook. The ultrabook came installed with Windows 8 which I upgraded to Windows 8.1 and after that all Windows 8.1 updates were installed and the latest drivers from HP as well. However I have noticed that the touch stops responding after sometime and I have to restart the laptop to make it work again.
Another issue I've seen today is the touch pad stopped responding and I again had to restart.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Dec 10, 2014
i have new hp split ultrabook 13-r101dx...i formated it by windows 8,,again i format it by windows 8.1....i need beats audio software...how can i get it?
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Nov 1, 2014
I have an envy m6 touchscreen that is giving me problems that i can't solve. It has been great up until recently. i was using my laptop last nite when suddenly it turned off but i didn't think that the battery shoukd have been dead yet. its acting as if the bat is empty and plugging it in just turn on the orange led by the power plug. when i press the power button it flashes for a second but the screen does nothing and it doesn't actually turn on.I'm using my phone to attempt to find a solution atm which is very frustrating. adding to the stress is the fact that i have school work projects and a midterm project on it that I need to finish.Almost forgot to mention it started doing a few other odd things over the last week such as the touchscreen going nuts registering phantom touches endlessly until i close/hibernate/shutdown it.
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Nov 23, 2014
what type or model of battery the U530 Touch uses? Also, is the same battery used by any other Lenovo laptops by any chance?
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Jul 8, 2014
Have Split x2 Windows 8.1. Have loaded software for LG Super Multi Blade DVD player. No autoplay. Works on another computer.
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Nov 17, 2014
I have Dell Inspiron 1370, it has nvidia G105M . The fault is, when I run the laptop its screen split into 6 portions. Before that began to happen, Windows had showed a "driver not responding" warning and after that it just runs in 6 screen portions.
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Jun 22, 2014
I just recently bought this Hp split x2 for school purposes, but my husband wanted to play World of Warcraft in my laptop. usually the of the screen feels so hot after he played for atleast 3 hours. I don't want him to mess my laptop. sometimes his game freezes.
I wanted to know if games such as WOW or sims 3 can be played regularly in this type of laptop. I wanted to know if there's anyway I can upgrade this laptop to run to its full potential.
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Aug 18, 2009
I use Hp dv2700 laptop (windows vista). My laptop display got split into 6 mini screens after I recover it. Please see the jpeg image: [URL] ..... I did try to update the Bios but it's not success.
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Mar 19, 2013
I have Dell XPS 15 L502 machine bought 10 months back. I am facing a frustrating issue with touchpad.
Touchpad works ok but suddenly it freezes and stops working event the right - left click buttons. or sometimes a gentle finger on touchpad will randomly open and close the applications. The only solution to this is i restart my machine. This occurs frequently causing me to restart my machine atleast 20 times a day.
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Nov 26, 2013
I have a HP 6t-1200 CTO Ultrabook with the Radeon HD 8750M and Intel 4000 switchable graphics.
Problem: When I am operating with Windows 8 they function normally, but upon updating to Windows 8.1 the AMD drivers fail to be able to initiate and D3D.
1. Most current driver is dated 2013-01-14
2. Generic drivers do not recognize the hardware
3. Drivers for other HD 8xxx series based HP laptops do not resolve the problem
Current workaround: Open the Catalyst Control Center and go to switchable graphics application settings under the power tab. Switch anything that uses DirectX to run in power saving mode, this will run those applications using the intel 4000 graphics which has a more current driver that works with Windows 8.1.
Solution: For now I believe that the only solution is to wait for HP and Microsoft to work together on creating a newer driver. Once that newer driver is released it should resolve the problem. The other solution is to permanently stick to Windows 8 and not update to Windows 8.1. This is a bit more difficult though since Microsoft pushes 8.1 very aggressively. There might be a way to make the notifications and automatic attempts to update stop, but I have not looked into that solution.
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Aug 16, 2014
I just bought a new HP 15-r011dx Notebook with Windows 8.1 OS. It is running great except for when I try to watch videos. When the video buffers, the entire computer freezes, and the computer makes loud noises-like it is stuttering/chopping. It makes videos unviewable because of how often it happens. This problem happens on both Internet Explorer and Google Chrome. In addition, my internet connection is fine and I have installed all updates.
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Oct 19, 2014
When I plug in an HDMI cable to my laptop the screen freezes and a black box forms around the screen. The only thing I can see is my desktop background image. Can't do anything, system is totally frozen. When I disconnect it everything works great again. What do I need to do? I'm using a HP ENVY DV7-7250us with WIN7 (64bit) installed ...
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Mar 5, 2009
I'm trying to find info on an aspire... Not the model # itself as that is not the problem, but the sub model#...
The model is Acer Aspire 8930G, but the sub model # is 6963 and that is where my research seems to go dry... Does anyone have info on this sub model #?
Also i might ask is how user friendly is the 8930G for upgrades as for the processor and video? The current processor is the T5800 with the 9600m nvidia... Would it make sense to upgrade and what is the potential of this 8930G with the T5800?
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Nov 16, 2014
Touchscreen for my laptop is no longer working, among other issues. When I look at pen and touch under pc info, I get "No pen or touch input is available for this display." Which is quite odd since it is a touch laptop. I cannot find any of the drivers for the touchscreen. The only thing I have under "mice and other pointing devices," is the dell touchpad. I tried reinstalling synaptics touchpad driver, no luck. I updated BIOS and chipset drivers, no luck. I also completed all windows updates, still no luck. So, I reset my computer to factory settings, and it still does not work
I recently sent in my laptop due to problems of it not being able to turn on, and my battery and a/c adapter were replaced. I was quite happy. However, I do not want to send it back in even though it is under warranty.
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Jan 3, 2015
I have a HP TouchSmart Notebook Model 15-f010wm, Product number J8A22UA#ABA, Windows 8.1 with Bing 64-bit.
The first 3-4 day I used this computer it worked like a charm. I loved it. Now some times the touchscreen will work for about 5 min or so and then stop or not work at all. When it stops working I keep getting a pop up in the lower right corner that says: USB device not recognized.
The last USB device you connected to this computer malfunctioned and window does not recognize it. (I have not plugged anything into this computer yet except the power cord) When this happens and you go to the device manager sometimes there will be a yellow ! triangle under the Human Interface Devices drop down and some times the yellow ! triangle will be under the Universal Serial Bus controllers drop down. And if you go to they system screen the Pen and touch line changes to No Pen or Touch Input is available for this display.
I have tried to do a system restore. Also I've done a system quick test and a system extensive test. The results were battery check primary ok and all others said passed. And of course I can't do the screen test because the touch screen is not working.
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Sep 9, 2014
Product Name: HP Envy 15-J111TX
OS: Windows 8.1
I ordered this laptop from one of the retailer sites and received it today. We were very curious to check the touch screen functions. But nothing happened. The touch screen was not detected. [No pen or touch input available for this device]. There were no settings under control panel such as Tablet.
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Feb 21, 2014
I've had my Inspiron 17 for 4 months and noticed today that the touchscreen isn't working.
How long ago the problem started as I generally use the old desktop/touchpad combination.
When checking PC settings it now says 'no pen or touch input is available for this display.'
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Aug 24, 2014
I Have HP m6 Sleek Book Core i5 Laptop. I am using KMP Player to play videos. From Few Days my video is not resizing from touch screen like not zoom out nor zoom in. When i buy that laptop this functionality works fine for me. what was the issue
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Mar 12, 2014
Well after i reformat my pc the gray window that shows after you touch one of the five touch sensitive button doesn't show.same goes when you Fn+F5 which supposed to show WLAN and bluetooth card settings. What application or something i have to install for this?
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Sep 30, 2014
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)
Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
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Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
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Jun 29, 2014
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
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Jan 11, 2011
i have a 2 week old tm2t (2100) laptop and its touch input is completely dead. i reinstalled os..
updated bios
updated graphics drivers
updated wacom drivers
after doing all these things also its not working.
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Sep 22, 2014
I'd like to use touch screen capability on when I have an exterior monitor connected with that capability (Acer T232HL). It has Windows 8.1 updated but I cannot find a way to initiate pen and touch to the exterior monitor.
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May 8, 2010
I want to make it so one finger tap would be left click and two finger tap would be right click. Is this possible. If so, how would I go about doing this.
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Jan 10, 2009
i have a dual boot vista and osx. i want to split up a existing mac osx partition. are there any software under windows vista to do that?
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Jan 4, 2009
Is it possible to make a purchase on Dell.com using both PayPal and a CC directly through dell.com? Like, if I select PayPal as the payment method and only enter the amount that I was deducted from my PayPal account, will Dell.com prompt me to pay the balance with another payment method?
(The reason is I want to use some funds in my PayPal account and take advantage of a Dell.com cashback offer from the CC. Won't get the cashback if the CC payment is through PayPal.)
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