HP 15-r011dx Display :: When Video Buffers The Entire Computer Freezes
Aug 16, 2014
I just bought a new HP 15-r011dx Notebook with Windows 8.1 OS. It is running great except for when I try to watch videos. When the video buffers, the entire computer freezes, and the computer makes loud noises-like it is stuttering/chopping. It makes videos unviewable because of how often it happens. This problem happens on both Internet Explorer and Google Chrome. In addition, my internet connection is fine and I have installed all updates.
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Jul 23, 2014
I have a HP 15-r011dx Notebook PC with windows 8.1 and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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May 19, 2009
i just found this forum and it seems like you guys could help me answer this question. i have a dv2000 laptop i bought about 2 years ago and the screen has started to mess up. essentially it has two problems.
1. there is always a vertical line about a pixel thick that stays a yellow color. no matter what is on the screen, the line is always yellow. if i bend the display panel a bit it disappears but comes back as soon as i let go.
2. when i open and close the laptop to adjust the screen angle, the screen starts flickering with these white lines. i have to keep messing around with the screen (moving it back and forth) for it to come back to normal. im not sure if a cable is loose or maybe broken.
im assuming that i need to replace the entire display panel but im not sure if i can get away with just buying the lcd screen and replacing it. i can probably get rid of the yellow line on the screen but i think the flickering is caused by something else. could it be a loose cable that i just need to fix?
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Aug 10, 2014
I own the HP PAVILION 15-E009TU notebook. It is just 10 months old. I had some grey lines in the LCD screen few days ago and called hp for warranty replacement. a technician came and replaced the LCD screen with a new one.
However the new screen has a sort of Blue tint the entire screen. I have tried different colour setting which may fix it in windows but the blue tint is still there when windows is booting up and in the BIOS. I mean what? Did I just get a faulty/refurbished screen again? Also the screen doesn't look HD like my original screen. Is there anyway to verify that I got the exact model screen I originally had? and what about the blue tint? should i try warranty again?
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Oct 5, 2009
I have a macbook pro running 10.6, 4 gb ram, c2d @ 3.06 ghz and 320 gb hdd. I have a bootcamp partition running windows 7. My problem is that randomly during the day i will get the beachball for about 10 seconds and it freezes up my computer.
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Apr 21, 2013
I re-downloaded Mozilla Foxfire and when the msg said I need to restart my computer freezes and I have a blue screen that says restarting and just hangs there.
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Dec 14, 2010
My computer freezes all the time. Everytime i turn it on it runs about 5-10 min and then it freezes. The screen is not black and I can still move the mouse but I can't press on any icons or do anything. I have tried to scan the computer for virus and run other test, but usually the computer freezes before it is done.
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Apr 17, 2014
I've had my laptop for a little bit under 2 months, so these are the things I have noticed.
Issue number 1: When you plug in the power cord into the computer, the screen freezes on what it is currently on. I noticed this issue because occasionally when I plug in my power cord, and try to use the mousepad to select something, the mouse pointer is gone! I have to unplug-replug the power cable to get the mouse pointer to show again. It seems to have to do with the screen
Issue number 2: when I carry my E7440 around in my bad, or have it shut for long periods of time >3 hours (I just simply close the lid), the computer will SHUT DOWN. The thing will shut down completly, even though I simply closed the lid! At first I thought it was just going into hibernate, so I disabled hibernate in my power settings. But nope, even when the computer is asleep, it will occasionally shut it self down for no reason at all.
Just now, I closed the lid on my laptop, and put in in my bag, then walked to my office about 10 minutes away. When I sat down at my desk and opened my laptop, to my surprise, it had shut down by itself! All of my open windows, browsers, and applications were closed, and upon opening chrome and microsoft word, I was greeted by "your browser did not shut down correctly" and "microsoft word has recovered files". This points to the conclusion that it was not hibernates fault, but instead a issue with the laptop itself shutting down when it is put in sleep. This issue needs to be rectified immediately if it is a widespread issue.
Issue number three: When the computer comes back from hibernate or sleep, the computer is very very sluggish, even when plugged in. It is sluggish forever, OR until the power plan is set from whatever it is to "high performance". upon switching to the previous powerplan from high performance, the swiftness of the system is restored. This indicates to me that the system is throttling itself after it resumes from hibernation, why. This needs to be fixed; many people (myself included) just thought that the system itself was slow and underpowered, not realizing that it was just throttling itself when it emerged from sleep or hibernate.
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Aug 25, 2014
I'm running i7 inspiron with windows 7 64 bit.
When i start computer on battery and then connect external power it freezes.
I can't click anything.
I have all the drivers installed.
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Jan 23, 2009
i have been having a problem for the past few months on my hp dv2416 laptop. atleast a few times per day, the screen gets completely jumbled, the laptop freezes, and i must restart.
i've attached some pictures of what the screen looks like after the jumble for clarification. it basically just jumbles up whatever is on the screen at that moment, and then freezes it.
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Jan 5, 2009
Last night, my Macbook Pro froze on me while I was running Windows XP on VMWare Fusion, so I forced shutdown by holding the power button for five seconds.
Ever since, I have not been able to boot the OS at startup. The Apple logo shows up, then the status dial thingy below, and then a grey "curtain" comes down with a "You need to restart your computer" message in multiple languages.
The problem is, it freezes at that point, and it won't let me restart. So I have to force shutdown again by holding down the power button, and the problem repeats.
Sometimes when I try to reboot, it freezes as the grey "curtain" is coming down and before the "You need to restart your computer" message even shows up, so I don't know what is going on.
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Feb 17, 2009
It will work fine for awhile then all of the sudden it will freeze.
I Googled this, and people said tick Enable Hardware Acceleration to off.
I did so but now the video is slow pretty much all the time. What is causing this? I upgraded my video drivers in the hopes of it solving this problem, but it did not
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May 14, 2014
I should like to connect my old hp2710p to TV via HDMI. So I connect the displayport of the docking with an hdmi adpater but it doesn't work.
If I connect my hp2760p, everything goes.
The 2710p has w7 32bit, last version o BIOS and drivers.
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Sep 4, 2014
I am having problems connecting an external monitor, Dell 2709W, to my Elitebook 820 G1.
I have an Intel HD 4400 graphics solution. The monitor says:
Out of range signal
Cannot display this video mode
change computer display input to 1920 x 1200 @ 60Hz.
I use a Display Port cable for the connection.
My OS is Win 8.1 64bit
I have used the HP support assistant to update all hardware drivers...
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Sep 2, 2014
I have installed Windows 7 64 bit on my new HP 15-r011dx laptop and cannot find drivers for the wireless network adapter.
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Dec 14, 2013
I recently purchased a HP HP - Split x2 Ultrabook - Model # 13-g110dx and I am pretty happy with the ultrabook. The ultrabook came installed with Windows 8 which I upgraded to Windows 8.1 and after that all Windows 8.1 updates were installed and the latest drivers from HP as well. However I have noticed that the touch stops responding after sometime and I have to restart the laptop to make it work again.
Another issue I've seen today is the touch pad stopped responding and I again had to restart.
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Oct 19, 2014
When I plug in an HDMI cable to my laptop the screen freezes and a black box forms around the screen. The only thing I can see is my desktop background image. Can't do anything, system is totally frozen. When I disconnect it everything works great again. What do I need to do? I'm using a HP ENVY DV7-7250us with WIN7 (64bit) installed ...
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Jul 8, 2014
Have Split x2 Windows 8.1. Have loaded software for LG Super Multi Blade DVD player. No autoplay. Works on another computer.
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Jan 19, 2011
I have a Pavilion dv6 with windows 7 operating system. the cable works with my friends computer to the tv but not from mine to the Tv.
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Jan 19, 2014
I know my Pavilion dv7 has an integrated web cam, because I have used it....but now it doesn't work, the computer says it doesn't detect a camera...
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May 27, 2014
I was initially trying to get my DVD to play blu rays. I downloaded a different player and uninstalled the HP mediasmart dvd. This didn't work so I deleted the new player and went into restore system to an earlier time and did so. After I restarted my computer it began randomly turning off and by that I mean the screen. It goes black. I click enter or left clidk the mouse (this seems to prompt it) then after 5 seconds or so the lights on the right side start blinking and the display returns. This has happened before and I forget the solution. Also, my battery died about a month ago so I removed it.
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Aug 31, 2014
I'm having trouble with HP pavilion TouchSmart 14 . My computer turns on and allows me to log in to my to log into my profile but from then on it doesn't allow me to go to my desktop it's just blank
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Jul 11, 2014
I have a HP G62 B01ET with Windows 7 Home Basic 64 bit and i have been using this computer for about 4 years and suddenly i got the black screen problem when i start my computer and when i disable my video drivers using safe mode i can use the computer on normal mode but it gets really slow and runs on a lower resolution and updating my drivers,bios etc.
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Jan 12, 2012
Have tried the powering up or reboot procedure with no results. It quit working suddenly,
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Dec 4, 2014
Video Drivers for this model are have not update since 2012!When I try too update from default AMD CCC(WHQL), the computer does not detect the driver and the system is very slow. For me it is very important to update the CCC though, would be to version 13.
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Jul 5, 2014
I've a dv7-4170us that's out of warranty and a dead battery. I cannot get the computer to wake from sleep mode.
I've removed the battery, the cmos battery, the hard drive, and the cd-rom drive. Nothing will wake this thing!
The wifi light is orange, the caps lock is flashing. The mute button is not lit. NUM lock doesn't have a light.
Nothing, not even a mouse, is plugged into the laptop.
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Apr 22, 2013
I have Latitude D630 that has been having graphics issues. I reinstalled the graphics drivers previously by booting through the CD, and that temporarily solved the issue, but not my computer refuses to display anything upon startup. I can hear windows booting up, but I get a blank screen. I've tried booting from the CD like I did last time, but it hasn't worked.
I ran the mute button + power button diagnostic and it's giving me a code I've been unable to identify.
The code is:
Num Lock + Caps Lock + Scroll Lock blink 3 times with an accompanying tone, which remains the same.
This happens three times.
Then I get a quicker and higher pitched series of fives beeps that go in tone: low-medium-high-medium-low. Accompanying this, the following light sequence occurs:
Num Lock, Num Lock + Caps Lock, Num Lock + Caps Lock + Scroll Lock, Num Lock + Caps Lock, Num Lock
This sequence also repeats itself three times. Then the entire pattern begins again.
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Sep 19, 2014
My HP Pavilion dvr-1200 CTO Entertainment Notebook PC has a huge problem. It will not display anything other than a set pattern of rotating block colors -it goes from red to blue to green to a shadow sort of grey with vertical lines, each lasting about ten seconds, than repeating over and over. You can hear the computer starting up, and you can get it to the start page by knowing when to press enter and when to scan your fingerprint; this is as far as I can get without seeing. I've had the problem for about two months; the unfortunate thing is after about a week, I decided to hook up a external monitor to it, and got a full picture, with everything but the screen display working great. Unfortunately, in excited haste, I decided it had to be a graphics driver issue, which would just mean an update or a completely new set of drivers. Great. But I accidentally deleted the drivers I had before I uploaded new ones, and the external screen I was using went blank.
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Apr 14, 2013
I'm having a problem in installing Graphic driver on win 7 64.When I tried to install intel HD graphic driver, I got the following message: "the computer does not meet the minimum requirements for installing the software." and when am trying to install nvidia driver, it say that I have to install intel driver first.
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