HP Audio :: No Sound In Compaq Presario CQ56?
Aug 4, 2013
The audio just stopped. On troubleshooters everything else is apparently OK and the problem does not show up in the device manager. Is there a replaceable part? It is of course just out of warranty.
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Mar 27, 2013
I have a HP Compaq Presario CQ56 notebook computer. It was set up correctly when I bought it, everything worked perfectly. I somehow managed to get a virus which prevented me from even turning on my computer (Which is odd, because I'm not an idiot with computers, and I know what not to download/sites to visit), so I had to reset my computer back to stock, I used my Windows 7 disk, formatted the partitions and installed windows again.
Now, for some reason it won't connect wirelessly to the internet. It connects when I have an ethernet cable plugged in, but it won't find any networks, as shown in this screen shot:
I'm not sure what's causing it, but I guess it must be a driver issue?
Here's another screenshots :
It works fine when I have my laptop plugged into the internet, when I'm at uni, but when I come home on a weekend I can't bring my laptop back, because I only have WiFi back home.
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Sep 30, 2014
I have a Compaq Presario CQ56-115dx and an HP 16gb flash drive that will not work with the computer. The flash drive works with my HP Pavilion laptop, but not with the Compaq. I have a 4gb HP flash drive that works with the computer just fine, along with a few SanDisk ones. I don't think that it's the USB drivers because my other flash drives work with the computer just fine. I really need to use the flash drive to back up information from the Compaq computer.
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Dec 9, 2010
I have a compaq presario CQ56 - 154CA laptop. I wiped the hard drive using DriveCleanser in TrueImage Home 2011 and then attempted to load the recovery manager with F11 (or F10 or whatever it is), but now all I get is a red screen with the big Q logo with "press ESC for startup menu" on the bottom left and it just hangs there. I did wipe the Win7 and the System partitions, but not the Recovery partition. I did do a backup of those 3 partitions onto my external drive, but the laptop won't boot from a bootable flash drive I made in True Image, nor any of my boot CD's. And I did set the bios to boot from flash first, then DVD, then hard drive before wiping.
I didn't make the recovery DVD's with Recovery Manager in Win7, but I shouldn't need them since the Recovery partition is still there.
I've read that some Compaq laptops use a utility on the hard drive to load the bios, startup menu etc, so if that is the case with mine then it was thoroughly deleted. If this is the case, is there any way I can get it back on the drive?
If not, I could try to remove the drive and put it in an ext enclosure and hook it up to my desktop. It's possible that I can use the flash drive to use True Image to restore the two wiped partitions. Also, I've read that in this instance, removing the drive and then turning on the laptop may allow the bios to load, but I'd really rather not take out the drive if I don't have to.
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Aug 22, 2014
On startup I get "Administrator Password or Power On Password". After three tries - System Disabled (65684298).
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Aug 7, 2011
I have a HP Compaq Presario CQ56-112SA Notebook which has WIndows 7 Home Edition OS. I would like very much to install Ubuntu 12.04 OS on its own partition to dual boot with Windows. However, my understanding is that the Notebook has 4 primary partitions on the HDD that are already used and therefore no more partitions can be made. I can shrink the 'C' drive partition to make space but I understand I also have to free up a whole partition. I know I can install Ubuntu 'Inside' Windows but I would rather not.
Some contributors say one can safely delete HP-Tools to provide a partition for Ubuntu but others advise not to because HP-Tools contains a BIOS recovery kit which, they say, is essential.
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Dec 21, 2014
I put tried to put the password in but got that message plus the number 85628188
The laptop had been left standing for a long time. What do I do next ?
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Dec 25, 2010
I have a Presario CQ56 and its suppose to have a built in webcam but when I tried to use it, it said that it wasn't on and that I need to turn it on. How do you turn it on?!
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Sep 6, 2014
Presario CQ56. Administrator password needed. Error code 91481637 ....
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May 4, 2009
I have a Compaq Presario V6700 Notebook, with Realtek high-def audio running OS Vista Home premium.
I purchaced in July 08 and no problems at all with it until Feb 09.
In Feb my sound stopped working from the internal speakers. I tried updating and reinstalling drivers for the sound (used correct drivers from Compaq website) and it still didn't work so I have just used the headphones in the past two months.
I am now in a situation where I need the internal speakers to work, so I have tried updating/reinstalling the drivers again and no go. After doing some more research I have tried doing a system restore to before the issue began in Feb and still no sound.
I then did a complete restore back to scratch so I had a fresh new OS and STILL no sound from internal speakers.
I have clueless as to what has happened. I have sound from headphones and if I plug in external speakers they work fine too. The device manager says the device is working properly. The computer has not been dropped or taken apart.
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Feb 19, 2009
i have Compaq Presario C700 Notebook PC and the oporating system was vista (when i brought it) and degrade it to XP and no sound was in it i followed the steps on the page [url]and now the sound work but no input I.G. no microphone just sound.
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May 4, 2009
I have a Compaq Presario V6700 Notebook, with Realtek high-def audio running OS Vista Home premium.
I purchaced in July 08 and no problems at all with it until Feb 09.
In Feb my sound stopped working from the internal speakers. I tried updating and reinstalling drivers for the sound (used correct drivers from Compaq website) and it still didn't work so I have just used the headphones in the past two months.
I am now in a situation where I need the internal speakers to work, so I have tried updating/reinstalling the drivers again and no go. After doing some more research I have tried doing a system restore to before the issue began in Feb and still no sound.
I then did a complete restore back to scratch so I had a fresh new OS and STILL no sound from internal speakers.
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Nov 11, 2009
A few months ago my audio started crackling and stopping altogether for milliseconds at a time. I have installed XP home on this machine twice and the audio was never quite up to snuff (sounds underwater, but rebooting cures it) but I've never had this kind of problem before. Tried reinstalling the Conexant driver but i still have the problem.
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Aug 4, 2013
I format my laptop and installed Windows XP Pro. But I coudnt find drivers for Audio. Where to Find the Sound drivers.
Product ID : EC181UA#ABL
Compaq Presario V2000
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Nov 18, 2009
i have a problem with my little brother notebook.
After he muted the sound and then unmuted it it does not play any audio trough the speakers.
Plugging a audio cable in the microfone port fixes the problem, but this is not a permanently fix.
I did a clean install to Windows 7 because he had the free upgrade but the problem still shows up.
I thinking it must be a driver related issue since its working perfect once you reformat.
I used the latest Windows 7 x86 drivers from the HP site.
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Nov 24, 2009
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Aug 3, 2014
I have Compaq Presario M2253AP laptop with Serial No.[Edited for Personal Information]and Product No.EH049PA. bought in June 2006 and is having Windows XP as OS
The internal speakers were not working and when checked cones of both the speakers are damaged. I need replacement of the entire speaker bar.
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Mar 16, 2009
Have Laptop Compaq N610C,P4,512mb ram.windowsxp pro sp3.
Yesterday it was working.I did not install any new hardware or program.I usde headphone to listen music.Today When I played music,there is no sound.I checked the connections.uninstalled the driver and reinstalled the sound driver but no sound.I checked it has all properties on.no mute on.
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Mar 13, 2009
I've been hearing some static when audio plays, not every time but occasionally. For example, when I click a hyperlink I'd sometimes hear the static, maybe 1/3 of the time. I decided to uninstall and reinstall the IDT driver.
I went to the Control Panel and uninstalled IDT Audio (I think it was called). After it was uninstalled the computer was silent, as I expected. Even though it didn't say to restart the computer I restarted anyway, just to be safe.
When the computer restarted I had sound again. Looking at the audio mixer it says I have a "High Definition Audio Device". Most importantly, I don't have the annoying static that was driving me crazy.
I'm inclined to not reinstall the IDT driver (just downloaded from HP). Is there any reason I need it if the Windows driver is providing good audio?
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Jun 7, 2014
I am trying to find both the graphics and sound drivers for my compaq 8510p. I have tried all the recommended things...
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Oct 22, 2014
I installed windows 7 on hp compaq nx9020 (pg751se) and lost my sound. On speaker icon it says no audio device installed. I've checked every where and cant find any sound driver on the laptop. Sound did work when windows xp was installed before windows 7.
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Aug 18, 2014
Since Windows did an automatic update to my CompaqCQ58 laptop (running on Windows 8.1) on 16th August I've lost all sound.
I've read Mario's methods for correcting the fault, but my list of "Installed Updates" does not show KB2962407.
There is an update on 16/8/14 numbered KB2962409. Is this the one I should uninstall and hide, or am I going to lose some other function of the laptop?
Surely I am not the only one affected by this glitch. Are HP bombarding Windows with demands for them to correct their fault, or are we all expected to repair our own machines!
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Sep 24, 2014
My grandfather died and left me his Compaq nx6110, I have installed windows 8.1 but no soundis working.
the xp drivers in the utility sp30130 dont work in win 8.1 ....
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Nov 8, 2014
I own a CQ56-203SG Laptop which was doing fine for years (I do not remember when I bought it). No misuse, no hard hits. New HP Battery since a few month.No difficulties before. Used it with Ubuntu which worked perfect! No M$Windows ever touched this machine. It does not boot any more. Even BIOS is not reachable.Start by pressing the power button leads to: Light in power button is on, orange light in key F12 is on, white light in CapsLock key is slowly blinking. No signal by coded blinking recognised.
Fan is on, slowly, constant.Monitor remains dark. HD lamp does one short flicker when powered on, remains dark then. It does NOT make a difference if lid is closed or open. Obviously even going to BIOS is not working. Last status before failure:OS working, lid closed, machine was sleeping.Did not wake up. After several attempts it woke up exactly once. After restart it remained dark for ever. Formerly all that worked fine for years. I tried to power down completely including battery remove and then press power button to drain capacitors. No result. I tried the Win + b keystroke combination, no result. Machine dead.
Modell LD710EA, Ser (Personal information removed)
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Sep 14, 2014
The High Definition Audio Device ha an error10 , there ios no Driver installed for this device , is there a work around available to get my sound working??
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Sep 1, 2014
I updated my laptop from windows 8 (when sound worked fine) to windows 8.1 where it doesn't. If I go to the control panel and unistall the realtek drivers, then re-install them the sound works, that is until I switch off (yes I know - don't switch off then ...
When the computer restarts there is no audio....again. the only way I have found to get it working is the uninstall - re-install of the drivers.
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Jun 18, 2014
I'm trying to restore my Compaq CQ56-115DX back to the factory settings. I ordered the recorvery disks from HP. The computer will not read the recovery disk on restart.
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Nov 6, 2014
I have changed a setting on this computer and now my sound does not work properly. I dont know what got changed but the windows sound like the bell and the chime take about 10 seconds to play. i can not use windows media player is said the drived is out of date but I checked and the update said I have the most current software. I did try the windows trouble shooter but it couldnot find a problem. I do have beats audio on a dv7-6b63us.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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