HP/Compaq :: Notebook IDT Audio Card And SRS Enhancement
May 1, 2010
I have two older notebooks in the house that have the exact same audio card in them as the newest notebook that I have has, namely the IDT audio card.
There seems to be one thing that different between my notebook and the two others, my notebook seems to have something called "SRS Powered Premium Sound".
So I decided to take the same software that is used on my notebook and installed it on the older notebooks thinking that this would enable the SRS on the older notebooks but that doesn't seem to be the case.
What is going on with the SRS? Is it software? Hardware? A flip of a software switch?
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Feb 3, 2009
Well after just less then a year of service my M1330 was hit by the nvidia failure. With 17 days to ago on the warranty I guess this is the best time for it to happen if its going to.
A quick call to the XPS service line has a new motherboard on the way to be installed.
This is the point were it gets interesting, I asked about the warranty enhancement from the dell blogs here
and was told that policy states because I am having a replacement in warranty I do not qualify for any warranty extension. I questioned the tech rep on were this policy was coming from, but she didn't really have a good explanation of the policy .....
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Dec 17, 2014
HP Pavilion dv6-7030tx Entertainment Notebook PC
Windows 7
Intel i7-3610QM CPU @2.3GHz
8Gb Ram
I have no audio. It has been previously working, but suddenly stopped. On the small speaker icon there is a red cross indicating "No Audio Output Device is enabled" When I log on to the computer i get a window that says "CWindowsSystem32AUDIOSES.DLL is not designed to run on Windows or it contains an error."
I have attempted to Troubleshoot but unable to get any sound. I have updated the Audio driver, but it is the up to date driver.
Device Manager: - Sound Video & Game Controllers
Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio
I have followed the instructions in Testing for Hardware Failure on HP Support.
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Jan 29, 2009
In December 2007 I purchased an HP Pavilion 6119 laptop. My First laptop. A Christmas gift from my wife. Almost immediately we began to have problems. Not being computer savvy I relied on others to help with software issues on more than one occasion. My wife took it in to Best Buy twice for assistance. A few months later I had to return it to HP under warranty for them to replace the keyboard touch pad for the DVD, repair a speaker issue and eliminate a ticking noise emanating from inside the computer.
After that the computer would occasionally just shut off. I lived with this for a while and in December of 2009 called in for repair and was told by HP that the repair could be done for $398. I took no action on this and in January 2009 I was told be a friend that my computer had a recall, something HP calls a "service enhancement for a known problem".
I immediately contacted HP on Jan 29 and was told I was 1 month past the "service enhancement" warranty. If HP had told me in the past about this I would have asked for the "service enhancement" since it was for my specific laptop and my specific problem. HP never mentioned the "service enhancement" to me.........
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Feb 28, 2009
I just finished installing Windows 7 on my new dv7-1285dx and while everything works just fine after a Windows update (audio/video/touchpad/sd card reader), when I run device manager there are three devices with no drivers and a small yellow exclamation mark on their icon. These three devices are all listed as "Base System Device" and when I tried searching for a driver update online it didn't find anything. I visited HP's drivers page for my model and I think I have everything listed there already working... It's just these three devices which I don't even know what they are.
In the original Vista install that came with the laptop there are no such errors in Device Manager. I already have my recovery discs if these might help in this situation.
Here my laptops full specs, you can find them here:
[url] (that's the exact one I bought)
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May 29, 2014
I have a fairly new (purchased in April) HP Pavilion TS 15 Notebook PC. The audio isn't working, and I'm not sure how long this has been going on or if it ever worked. The speaker bars on the task bar look like sound is coming through, but I can't hear anything through the laptop speakers and only light static when using headphones.
Edited to add: Product # is F5Y67UA#ABA. Operating system is Windows 8.1 64-bit.
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Jul 22, 2014
i have no audio on my laptop. ive tried restarting, ive run my cleaners. im at a loss as to what to do next. i have an hp 2000 notebook with windows 8. my audio was working perfectly fine a couple days ago. i havn't made any changes to my computer. it just stopped working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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Jun 1, 2014
No sound after Windows 8 install. tried all suggestions I can find. Works in Linux.Is this ditch 8 and revert to 7?
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Dec 24, 2007
type of connector needed for digital audio? I have not been able to confirm that my Acer 7720-6395 NB has a dual digital connection. The manual calls the jack a S/PDIF but looks like and allows a stereo plug to work. Talking to the folks at the Sony store claims that the jack could be a dual connector and would work with a headphone or a optical connection. Would love to watch a blue ray movie with 5.1 sound......
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Mar 6, 2014
I have an HP Pavilion G6 notebook and I recently bought a USB microphone for recording. I installed the mic and tested it but when I tried to turn the internal mic back on I couldn't get it to record! The speakers and webcam still work fine. what can I do?
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Aug 19, 2009
I am looking for a X-Fi Xtreme Audio Notebook and I can't find them anywhere.
I was told that the Integrated Sound Blaster Audigy HD (which I have) does support the Logitech Z 5500. I just have to use both of the headphone input as well as the mic input. If that's true, then the ISBA HD supports 5.1?
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Jul 20, 2014
I recently noticed my Pavilion dv7 entertainment notebook won't play sound through the tv anymore. The picture is on the tv but sound is running through the laptop speakers? I never had a problem with this until now. When i open up the sound options, the ATI HDMI output says it's not connected and so it wont let me select it, but it is connected?
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Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Jan 23, 2015
Are there windows 7 drivers for the HP Pavilion 15-e009ax Notebook.
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Aug 12, 2014
I have an HP 15-d035dx Notebook PC.
Lately I've been having issues with the sound, which I believe to be temperature related and I wasn't sure whether to put this in the audio or hardware board.
Anyway, at least once a day I have to restart because any sound output-- videos, skype calls, music-- beging to stutter severely and sound how I can only describe as "robotic." After restarting, it goes back to normal. There are no error messages, the system just begins to lag and affected programs become unresponsive.
Usually when this happens, I notice that my device is unusually hot. Ever since I purchased it, I have never heard or felt air moving in the vents so I'm not sure if the fan is functional. I'm afraid to take it apart to make sure in case that voids the warranty, but I suspect excessive heat might be damaging the components related to this issue.
The default sound device is Realtek High Definition Audio
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Dec 1, 2014
I have an HP ENVY 15" TouchSmart m6 Sleekbook laptop. Bluetooth is working. I have a Samsung soundbar for my TV that is bluetooth. The laptop finds the soundbar, but won't pair with it.
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Feb 5, 2013
I've had this problem a few times but at random it seems to fix itself. I'm an new IT tech and i'm truly stumpted by this.
Computer: hp folio 13 - 2000 notebook pc: all drivers and software fully updated and 100% virus free. I use the computer mostly on a closed network.
Issue: The sound has random long periods of time where the sound is either on or off. Checked and reinstalled drivers, restarted, went through all the windows audio settings and still cant seem to pin point the issue. I'm considering just replacing the build in speakers and wiring if I dont find a solution soon.
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Jul 22, 2014
I have HP Pavilion g6 Notebook PC. I just do not understand why my internal speakers or headphones are not working. sometimes it works and other times it don't.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Apr 13, 2009
Im looking to buy a Western Digital My Book Studio Edition 2TB External Hard Drive -which can connect via USB, Firewire 400 or 800, or eSata.
Ive chosen this drive since I want to enable the RAID 1 (Mirroring) for automatic backup, which will be priceless for my photos/videos of my children!
If I purchase the drive and also purchase a eSata express card for my Latitude D620, will the transfer speeds be faster then USB2 - or will the fact that the eSata connection is through a express card, rather then being internal, hinder the speed ....
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Sep 12, 2014
I have a HP Notebook 2000, with Windows 8.1. At some point, the hdmi output to monitor stopped sending an audio signal. The video signal is fine.
It is labeled in Device Manager: 1-STD HDMI TV (AMD High Definition Audio)
The monitor and hdmi cable work fine with other computers. I have disabled/enabled the HDMI device, and also updated drivers (Windows says my drivers are up to date).
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Aug 2, 2014
When my notebook (HP Pavilion g7 2243nr) starts there is no sound for a while, then it will come eventually. I have windows 8.1.
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Aug 26, 2014
I have an HP ENVY 15-j058ca Notebook PC. For some unknown reason today it just started to mute itself. If I try to unmute it, it mutes iself again inside the next 5 seconds.
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Jun 13, 2014
When I would press the incr or decr key for sound i would see a progress bar that went from 1-100 now it no longer appears. Can I get it back .....
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