HP Envy M6 Audio :: No Sounds At All Running Windows 8 64bit
Jul 23, 2014
i have an hp envy m6, windows 8, 64 bit
the past week my audio has not been working properly (no sounds at all). i'd be able to fix it just by uninstalling and then reinstalling the idt hd audio driver, and then it work fine, but the next day when i turn on my laptop again the same problem happens. i decided to install the update for the audio driver, thinking maybe that would fix the problem. but it didn't. same thing keeps happening, whenever i start my laptop, no audio and i have to reinstall the drivers (i have to reinstall the original driver + the update now to get the audio working).
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Dec 14, 2014
After i installed windows 8.1 64 bit on my device, the audio beats control doesn't appear and i don't know if it's working properly or not, and i don't know if it's built in the original speakers.
My Device: HP Pavillion 15-p150ne
OS: Windows 8.1 64 bit
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Aug 14, 2014
I just tried connecting my ps3 controllers to my laptop and I realized its not detecting my bluetooth adapter. I am on a probook 470 g1 with a realtek 8188 ee wifi card, is the bluetooth adapter built into it ?
I have tried ALL drivers on the support page, realtek bluetooth driver for win 8.1 says that don't have a realtek bluetooth adapter.
Does my probook 470G1 even have bluetooth? or is this a windows 8.1 driver issue ....
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Aug 4, 2014
I'm owning an ultrabook - HP SpectreXT 13-2106TU. No sounds coming out from my laptop for a few days now. I've tried troubleshooting - it says : IDT High Definition Audio CODEC has a driver problem.
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Jun 28, 2014
I have HP envy 15 j002er laptop. Originally I got it with Windows 8 but then I changed operation system to Windows 7 Pofessional (64-bit).I can`t install IDT high definition audio codec on it. I guess that is the reason why I don`t have and I can`t use Beats Audio interface on my laptop (only speakers are working). There are no audio drivers for Windows 7 available for download on HP website. When I`m cheking for driver updates via HP support, it proposes me only updates for Chipset, Graphics, Network, etc.And no Audio Driver..How can I solve it and install IDT high definition audio codec?
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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Dec 22, 2014
i was buy laptop, HP envy 14-u009tx
original is using win8, but i am familier with this os, so i downgrade to win 7 64 bit.
here hardware ids :
pciven_14e4&dev_4365&subsys_2230103c&rev_01
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Dec 5, 2010
New Latitude E6510 running Win7 Pro 64 bit. Periodically the laptop will boot with a red X through the speaker icon in the tray. Placing the mouse cursor over the speaker icon displays a message something like "No audio device is installed. A cold boot does not correct the problem. Shutting down, disconnecting the power supply, removing the battery then restarting has corrected the problem so far.
I assume this is a hardware problem.
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Jan 11, 2013
So this is about the only issue I have with Windows8 on my laptop, I've tried various audio drivers from OEM provided
to drivers directly from the Realtek site and I can't seem to remedy the issue....
Only during charging of my laptop or when the laptop is on battery does the jittery/distorted audio playback occur. Happens during Flash playback or local media playback using say VLC, sometimes the distortion can Freeze or lock up the system.....
I've tried Audio Drivers, Video and my BIOS is the latest. This playback issue did not occur under Windows7 when I had it installed....
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Oct 4, 2014
I have an HP Pavilion 15z p000 with Beats Audio running Windows 8.1. I want to upgrade the memory (RAM), but I don't see any access panels on the underside of the notebook that would make it easy to change the memory cards. I didn't find any diagrams or instructions in the user manual, and I haven't found any way videos on the internet. I'm pretty handy with computers and upgrading hardware, so I'm not afraid of taking things apart and putting them back together.
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Sep 3, 2014
Bluetooth doesn't work on my notebook. I have an Envy 15-j030eb which includes Bluetooth. I'm running Windows 8.1 Pro. Notebook product number is E4N79EA
In the device manager, I don't see Bluetooth, but there is one unknown device for which there is no driver installed, I assume this is the Bluetooth.
The HP Support Assistant couldn't locate the driver, so I tried to install the MediaTec/Ralink driver (as my WiFi adapter is from MediaTec/Ralink, I assumed the Bluetooth is from the same manufacturer). This is the driver I tried to install: [URL] ....
I tried to install the driver, the installer runs but ends without any confirmation that it was completed.
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Jul 16, 2014
I have been having issues with audio on my G500. One moment it works and the next it doesn't. I don't quite know what can be the issue. I have tried multiple browsers to see if that is the issue and it has not made a difference. I am running Windows 8.0, 64 bit operating system if that makes a difference. This laptop is not even a year old.
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Sep 20, 2014
I need a driver for Altec Lansing speakers with Dolby Advanced Audio, win7 64 bits. Model hp pavilion g6 2244sa.
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Dec 20, 2014
Suddenly I can't turn the wirelss key from orange. I tried to use "windows mobility" as suggested on several forums but there is no such "tile" when I invoke it.
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Apr 25, 2010
I get an almost constant high-pitched noise coming from what sounds like the left side of the Envy15. The sound is probably in the 16khz range, probably goes undetected by a lot people but I always pick up on it. I've noticed the sound is interupted when I scroll a webpage so I thought it was crappy power regulation for the display or something. However, when same effect is there when using an external monitor and the laptop lid closed.
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Feb 19, 2014
I'm not able to use my finger print reader/simple pass now that I've downloaded windows 8.1 Been reading some of the other questions and difficulties people are having but haven't been able to still get it to work.
I have an HP Envy M6 1125dx
00179-60246-20486-AA0EM
64-bit Intel Core i5
Running Windows 8.1
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Jun 5, 2014
When listeing to music using headphones/earphone the sound effects are terrible it echoes, off-pitches.It happens both while listeing youtube videos and while listeing to music/videos stored on my system. I don't remeber if i made any configuration changes in the SOUND setting from the control panel. But I cannot reset it to normal.
Below are required system details.
System Model: HP Pavilion g6 Notebook PC.
Bios: F.26
Processor: AMD A10-4600 APU with Radeon HD graphics 4cpus ~2.3 Ghz
Memory: 8192 MB RAM
Directx 11
O.S: Windows 8.1 Single Language 64-bit
-------------Sound Devices-------------
Description: Speakers / HP (IDT High Definition Audio CODEC)Default Sound Playback: Yes
Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C184A&REV_1001
Manufacturer ID: 1Product ID: 100Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6425.0000 (English)
Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 8/20/2012 11:15:20, 542208 bytes
[Code] .....
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Mar 5, 2014
I am using a HP Pavilion dv4 Notebook PC, Product #WA683UA#ABA. There is red X next to the Speaker icon. When I hover my mouse over the Speaker icon, I see the following message, "the audio service is not running." How do I correct this issue?
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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Oct 18, 2013
I have the Envy 15 which came pre-installed with Win8. When the 8.1 update came out I installed and now can't get any audio when connecting via HDMI to my TV although image is there.
I've ensured all the drivers are updated AFAIK, but in the Device Manager I get the highlighted, obviously as above, the cable is plugged in.
All was working fine prior to the update and I have also used 4 different cables, which are all fine as I also have an old Compaq laptop which is still running Win8 allows audio via HDMI.
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Sep 9, 2014
Recently, my laptop has been running loudly. I thought that it was the fan that caused it, but I disabled the fan and booted the laptop, the noise is still there...so I figured that it has to do with my hard drive. In addition to the loudness, my laptop easily gets hot even with me just surfing Google on Firefox. Is my hard drive failing? Should I bring my laptop to HP to get it fixed/replace hard drive? How much would it cost to replace one for my model? My warranty has not expired yet, would HP cover the replacement for me? No accidental damage has occured to my laptop and the problem just came up. Now I'm really confused whether or not my laptop is failing ...
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Jan 13, 2009
I was just wondering if any of you have had any experiance with this. I feel the need to upgrade, as i have 4gb of ram and the ati graphics card, which means on 32bit, i can't use all my ram .....
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Jul 28, 2014
From last few weeks, I am facing a problem, I am unable to hear the sound, once I open the laptop, I can hear the sound for few minutes after that their is no sound, I am using (hp envy beta) window 8.
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Nov 16, 2013
Recently bought HP ENVY m6-1231ea with beats audio and tripple bass subwoofer. But how to get working subwoofer ? Pressing fn + b does nothing...
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Jan 8, 2015
I recently bought a HP ENVY TouchSmart 15-j009wm which initially had windows 8, I installed a new O. S. Windows 8.1 64 bit and lost the driver pack for beats audio, I have been searching online for a download but cant seem to get a link to download.
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