HP Pavilion Dm4 3107tx OS/Software :: Simplepass Not Recognize Windows Password
Oct 12, 2014
i am having problems with my finger print scanner.
i have an HP Pavilion dm4-3107tx Beats Edition Entertainment Notebook PC. it cannot recognize my windows password when i try to register my fingerprint for windows logon.
i know that the password that i've entered is correct and i have even tried logging in to HP SimplePass via my windows password.
i have tried lots of troubleshooting by following threads from this forum and also following instructions from the HP support website.
-i have an up-to-date BIOS
-my SimplePass version is 6.0.100.276 (latest)
-my biometrics device driver version is 3.4.4.84 (latest)
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Aug 14, 2014
I have an HP Elitebook 8530w with Windows 7 32-bit. I did not buy this laptop, it was a gift from a friend. I have gotten recently, just a few days ago. I have not used the fingerprint sensor previously before today. I went on the HP site and went to get the driver for the fingerprint sensor. Here is the link to that page. I tried to install the AuthenTec Fingerprint Sensor Driver but it did not work, it said the installation process was interuppted and to try again later. So I tried again later and the same happened. So I uninstalled and checked to see if there were any later versions. I had not looked to see that the original one I installed from the drivers page was from March 17 2010.
I did some researching around and found version 6.0.100.272 of HP Simplepass (The AuthenTec Driver had HP Simplepass installation included). I installed this version and it worked. I opened it up and it prompted me to enter my windows account password. So I did. I then clicked Set Up Windows Log On and it told me to enter my Windows password again. I did but it didn't work So I tried again... and again... and again... It didn't work no matter how many times I tried. I tried restarting my laptop and changing my account password. Neither worked. So I'm confused as to what could be the problem. I would very much like to use this feature.
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Jun 17, 2013
When I try to get Simple Pass (SP) after downloading it will not let me open it.
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Jun 2, 2014
I am having trouble with HP SimplePass. Every so often it stops working and won't input password details for my saved websites. Moreover, if I then try to log in to any website manully, the web browser just hangs and won't log in. If I untick the option to allow HP SimplePass to log in to my saved websites, and then reboot my laptop, I can then log in to websites again. However, if I later re-enable Simple Pass it starts working again, only for the problem to resurface at a later date. Due to the sporadic nature of the problem I have been unable to pinpoint the cause, and, as far as I am aware, I have the most recent version of SimplePass.
I am using a HP Pavilion 15-n271ea Laptop (Windows 8.1), with Internet Explorer 11.
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Feb 5, 2011
I have an HP Pavilion dv4 Notebook running Windows 7 Home Premium and the USB ports worked fine for an HP deskjet printer and an older Casio digital camera. Then one day, the laptop decided not to recognize the Casio digital camera and gave the error message "USB Device Not Recognized" and also indicated that the device attached to the computer has malfunctioned. This prompted me to buy a new Canon digital camera. Well, a new camera did not fix the problem. Now, anything connected to either of the 2 USB ports will not be recognized by my laptop.
I've tried the suggested Microsoft below:
1: For the issue with USB devices, uninstall and re-install all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition.The USB controllers represent the USB ports in Device Manager.
a. Click Start, type device manager in the Start search box and hit Enter.
b. Expand Universal Serial Bus controllers. Note: You might have to scroll down the list to find this item.
c. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
d. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
e. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
f. Check the USB device to see whether it is working.
This did not correct the problem. Then from device manager, I tried updating drivers on all the USB controllers and root hubs. While some may have received downloaded software updates, it still did not correct the USB device not recognized problem after restarting the computer.
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May 14, 2014
I have an HP Pavilion m6 running Windows 7 Home Premium.
My workplace installed a router a few months ago. It's a Cisco E2000. My laptop will not recognize the wireless signal from the router. It recognizes about 10 other wireless signals from other locations outside the office. My phone also recognizes the router and can connect to it no problem. I've installed all the updates for Windows 7 and for the HP laptop. I've also installed the latest driver for the wifi card in the laptop.
Why the laptop does not recognize the wifi?
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Dec 25, 2012
Yesterday I decided to do a clean boot since my startup was running slow. Now for some reason I am unable to regsiter my fingerprint scanner, even though I've downloaded the file again from hp support here and installed the program.
Here is an image of the screen: it keeps on loading and will not let me register new fingerprint.
I'm using a HP Pavilion dv6-3225dx Entertainment Notebook PC
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Aug 19, 2012
I recently replaced a HDD with a new SSD into my Hp Pavilion dm4 1265dx and did a re-installation of windows. I have already downloaded and installed most of the drivers required but I am having a hard time trying to find and install Hp Simple pass identity/finger print reader.
Is there anyway to re-install Hp simple pass without having to pay?
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Sep 30, 2012
I can no longer use Simple Pass to log into a BOA on-line account. When I swipe my finger, a message indicates that simple pass is launching the address but nothing happens and the website doesn't open.Simple Pass came with my HP Pavilion DV6T-7000 CTO laptop with a 64 bit operating system. I currently use windows 7. Google Chrome is my default search engine but I also use IE on occasion. Previously when my Simple Pass worked, my BOA location was only opening in IE.
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Aug 20, 2014
When I bought this pc, It was Windows 8. I updated my pc to latest windows 8.1. After first update SimplePass stopped working on every browser except Internet Explorer. It stopped working on the log in screen too. But for no reason it started working on the log on screen suddenly. I contacted HP through chat support. They said SimplePass is designed to work only with Internet Explorer. Other browsers might work or not. That's fine. According to her (HP Agent) SimplePass is still working.
But after the last update SimplePass stopped working totally except the log in screen. I click on the SimplePass icon... no response... I swipe on the finger print reader... nothing happens. But the it only works on the windows log in screen. Bellow is my current pc info. I think HP should update SimplePass.
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)Language: English (Regional Setting: English)System Manufacturer: Hewlett-PackardSystem Model: HP ENVY 15 Notebook PCBIOS: F.56Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHzMemory: 8192MB RAMAvailable OS Memory: 8124MB RAMPage File: 2859MB used, 6544MB available
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Oct 25, 2013
Well I set a power on password on my HP (I think its a Notebook...) and then the next day, I was stupid enough to not write it down, I forgot it.... I've some of my usual passwords and bypass ones for Phoenix, Compaq and AMI Bios but I dont think my BIOS is made by any of them but they are the most likely candidates? anyways... I get this code which I need to provide I know this.... how to bypass the power on pass.I dont want to remove the CMOS battery....
System Disabled code: 55519833
HP Pavilion g6- not sure the model number but I think its 2216a?
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Sep 27, 2014
Laptop has locked and won't go by the message and I can't remember the password. Code is 71896578Laptop is hp pavillion g7
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Sep 11, 2014
My son added an administrator or logon password to my HP Pavilion g7 notebook. I know the password but I want to remove this option from the computer so that I dont have to input the password everytime I turn on the computer. I called HP but my warranty expired about 2 months ago.
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Dec 23, 2014
i forget the administrator password or power on password for my hp paviliopn g6 with windows7 for my hp pavilion g6. my halt code is :88889545
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Nov 25, 2014
getting a 88765895 code after three times trying
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Oct 11, 2014
My Pavilion is about two years old and the motherboard was replaced by HP while under warranty.
For the second time in about nine months the notebook suddenly cannot recognize my router's WiFi signal. This time if I do a system recovery I will have to reinstall 50 apps! I am trying to avoid this if possible. I understand that changing the bios settings, how this step will affect (delete/save) files. Upgraded from WIN7 to 8 to 8.1.
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Jan 17, 2015
I have validity drivers installed on this machine but not able to find HP SimplePass Identity Protection Software for my HP ProBook 450 G2 running Windows 8.1 64 bit.
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Feb 1, 2013
I have just upgraded my Dell Inspiron 15 (N5010) from Windows 7 to Windows 8 Pro I need to update the ATI driver but Dell does not recognize the Windows 8 Pro OS. Dell only shows the 2 previous os's on my system Windows 7 and Vista. without the driver I am having problems viewing pages. Below is my system info
OS Name Microsoft Windows 8 ProVersion 6.2.9200 Build 9200Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Manufacturer Dell Inc.System Model Inspiron N5010System Type x64-based PCSystem SKU To be filled by O.E.M.Processor Intel(R) Core(TM) i3 CPU
[code]...
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May 20, 2010
I have VGN-SZ450n.
I've installed
The one control/utility file
The 4 System component files
the 3 wireless files
It recognized the intel wireless from the beginning under hardware however even after installing all those files and rebooting I can't get it to recognize the switch is turned on for the wireless. In smartwi it says they are turned off. Is there a software way of turning them on?
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Dec 4, 2014
Windows 8.1 Pro does not recognize Touchsmart. This work like a mouse when I click on the display. In properties of system, says that won't have a pen and touch.
»HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR) Product Number: F5G56AAR
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Apr 4, 2013
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May 28, 2014
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Aug 23, 2014
I'm using windows 8.1 and my Touchpad doesn't recognize Elantech driver.
I already installed driver from Dell drivers website.
The problem is all my key fn function work but the enable/disable Touchpad doesn't work.
And I don't see any option to customize my Touchpad.
Only left click, right click, moving pointer are working, but scrolling doesn't work.
I think the driver isn't installed or maybe it isn't compatible with windows 8.1.
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Mar 30, 2008
Does the Microsoft Window's 7 installation CD automatically recognize the mSATA and the Optimus in conjunction with the Intel HD 4000 as well as the fingerprint reader for login? Or do I have to download the drivers and install ExpressCache separately off of Lenovo's website... trying to stay clear of Lenovo drivers that might conflict with Intel's and NVIDIA's.
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Jul 19, 2013
I have been running ubuntu on my T420s for about 2 years now. Needed a Windows box to work from home so I installed Windows 7 Home Premium - Service Pack 1 on it. Installation went smooth but Windows did not recognize my wireless card, preventing me from connecting to the internet to download and install the rest of my drivers. I tried to manually install the Intel Wireless Lan (bg, abg, abgn) for Windows (64-bit) Centrino Advanced-N 6205 which is what I thought was installed on my machine to no avail.
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Sep 29, 2014
I bought my HP envy 15 about a month ago and originally simplepass was unresponsive it worked perfectly until I installed software (Solidworks). Now the fingerprint scanner lights up on login etc but doesn't recognise the swipe. When I try to open simplepass itself, I press 'Get started' and it starts to load drivers but then disappears. I tried uninstalling and reinstalling but my pc had a fit when I restarted and repeatedly restarted for about half an hour saying something went wrong. Eventually I had to take the battery out and the computer gave me to option to reset. Now I'm afraid to change any software myself incase anything goes wrong.
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Nov 16, 2014
my code is 71373937..how can i get the password?
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Dec 8, 2014
I have an hp pavilion g62 and need to enter my bios. However, when I try to do it, I'm asked for an administrator password, after three unsuccessful attempts, I receive this code: 93094152
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Nov 22, 2011
HP DV7 6143cl Windows 7 Home Premium 64 bit recently updated IE from 9 to 11.
I bought the laptop mid 2011and did not get around to looking at the fingerprint reader until the end of that year. I used it briefly but with very few passwords I un-enrolled my fingerprints and let it sit idle.
Recently I decided to use it again but it was dead. I installed the Validity Fingerprint Sensor driver sp55109.exe and HP SimplePass Identity Protection 2011 sp54680.exe. Upon restart it took me though the fingerprint enrolment process and started working.
The first driver is the actual sensor and the second is the management software, correct?
Very recently I updated Internet Explorer from 9 to 11 and the SimplePass stopped working again. So I repeated the above steps but only overwrote the existing drivers.
It started working again in that I can logon the laptop with a fingerprint and I can assign a website to an enrolled fingerprint to launch but it is no longer asking me if I want simple pass to save passwords.
Could this be related to IE 11?.
I read Dragon Fur's tutorial on SkyDrive: Simple Instructions to Upgrade HP.
Should I try again after I delete the existing fingerprint driver?
I the tutorial mentions an very new driver sp63224 HP SimplePass V6.0.100.276 Win7-8
Would this driver work or am I just overlooking something else as it partially functions?
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Sep 17, 2014
I have just buy an HP ENVY TouchSmart 17-j153 with Windows 8.1 and I am trying to set up the fingerprint reader with SimplePass. But the problem is that when I open the HP Utility Center and I try to open SimplePass it just does not open, I click and nothing happens.
When I slide my finger on the scanner nothing happens. When I am creating a password for signing in it gives me the option to use a fingerprint and when I do that the scanner works right but at the moment of sign in nothing happens again, is just like if I was not doing nothing.
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