Dell Inspiron 15 :: Does Not Recognize Windows 8 Pro OS
Feb 1, 2013
I have just upgraded my Dell Inspiron 15 (N5010) from Windows 7 to Windows 8 Pro I need to update the ATI driver but Dell does not recognize the Windows 8 Pro OS. Dell only shows the 2 previous os's on my system Windows 7 and Vista. without the driver I am having problems viewing pages. Below is my system info
OS Name Microsoft Windows 8 ProVersion 6.2.9200 Build 9200Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Manufacturer Dell Inc.System Model Inspiron N5010System Type x64-based PCSystem SKU To be filled by O.E.M.Processor Intel(R) Core(TM) i3 CPU
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Apr 4, 2013
I just bought a Dell Inspiron 3521 i3 with Ubuntu. I installed Windows 7 32-bit, but the OS does not recognize the AMD display adapter. I installed the drivers from the Dell website.
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Mar 2, 2013
Inserted blank DVD to back up files.
Drive makes a noise then posts no CD or DVD inserted, although there is one there.
It will read both types of disc with data on them, but is totally unaware of blank media.
If I check the properties of the drive it shows the disc is full, even if it has already informed me of no disc inserted although there is one there..
Have tried the diagnostic software from Dell but does not flag any faults.
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Aug 3, 2009
The USB ports can recognize USB mouses and keyboards. However, it will not recognize external HDDs or her Ipod. So far, I've taken the liberty of reformatting her computer but the problem still persist.
I've updated all the drivers to the latest editions and I have tried multiple methods of resetting the USB. (Complete power down of the laptop, Uninstalled the USBs from Device Manager) Does anyone have any suggestions?
Laptop Specs:
Dell Inspiron e1505 (6400)
Windows XP Media Center Edition
Intel Core Duo T2500 2.00Ghz
2GB RAM
100GB HDD
ATI Mobility Radeon x1400
Broadcom 440x 10/100 Integrated Controller
Intel Pro Wireless 3945ABG Wifi
SigmaTell HD Audio
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Apr 16, 2009
As this HD was often recommended in Internet forums as a replacement for the built-in Fujitsu 60GB, I bought it and tried to make it run today.
Unfortunately, the HD is not recognized.
I used Acronis True Image to copy the contents of the old HD onto the new one, but in Bios only the value for the old HD appears (58GB).
I removed the battery, I tried all kinds of boot-ups to no avail.
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Dec 31, 2014
I just bought an SSD for my Insiron 3737 along with a caddy so I can replace the CD-RW with a 2nd hard drive. The laptop came by default with a WD 1TB hard drive which I removed and replaced with the new Intel SSD, the WD drive took the place of the CD-RW.
At first I had trouble booting when the WD drive was connected since that one had Windows installed on it as well. After formatting the WD drive I can now boot but a new problem occurs. Windows sees the WD drive a healthy, ready to use drive for a few seconds or minutes after booting and then the hard drive simply vanishes from Disk Management.
I checked the caddy even took it back to where I bought it from so they can check if it's faulty but it seems that's not the problem.
why the WD drive isn't recognized?
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Mar 13, 2013
I have an Inspiron N5010 It is just under 2 years old and on it's second charger- the first was replaced by Dell when it stopped working altogehter after only 8 months of use. However for a few weeks now it has intermittently failed to recognise the charger. Three days ago it stopped recognising the charger altogether. I cannot use my laptop unless it is plugged in.
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Jan 12, 2015
My Dell Inspiron 15 (7537) simply does not recognize the built in touchpad for a couple of days now.
I did run all the tests even the ePSA test and all passed with OK, but never the less there are not tests for the touchpad.
If I unplug the external mouse the mouse pointer dissapears, as a sign that there is no device present.(I tried to install and reinstall the synaptics drivers - Input_Driver_15K08_WN_17.0.13.51_A02 ) but no luck at all.
Furthermore, I tried to boot the system using the windows 7 and 8 installation media, as well as Linux Mint, but there is no mouse pointer unless I plug in an external mouse.
It seams to me that the hardware is faulty.
I still have 1 more month left from the standard warranty, what should I do ?
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Oct 29, 2014
my Inspiron 17R no longer recognizes when it is unplugged from the AC adapter. This means that when you check the power icon it always claims to be connected, even if it's not, and that the charge meter basically can't be trusted (it'll say it's fully charged when it's not). It also means that it fails to adhere to its power plans because it never goes into battery-only mode. I have contacted my local Dell tech support, but after checking my bios and seeing that my computer recognizes the AC adapter, they didn't know what to do. how to get my laptop to properly recognize when it is and isn't plugged into the power supply?
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Dec 30, 2014
I got a second hand Dell Inspiron 1525 about 2 years ago, it was working fine till the hard drive stopped workinga few months ago. i got a new hard drive and put that in and loaded software and Vista OS.Now the wireless card won't recognize the adapter.I have tried all different ways and adapters and it still won't work.
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Apr 6, 2013
I have a N411z with a Conexant audio card. I have upgraded to 8.54.45.0, A04. Can I get this card to recognize a audio in source via a USB port?
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Apr 13, 2013
I have replaced the hard drives with new blank ones, but I cannot now reinstall Vista from the Reinstallation DVD because no drives are seen.
I have updated the BIOS to the latest available version, but still no joy.
I have taken out the drives and, using an external HDD port, can access them from another PC, so I'm certain there's no issues with the drives themselves.
I've tried Paragon 2010 Suite, but even that cannot "see" the drives, so I'm deducing that it's an issue peculiar to this Dell model.
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Aug 23, 2014
I'm using windows 8.1 and my Touchpad doesn't recognize Elantech driver.
I already installed driver from Dell drivers website.
The problem is all my key fn function work but the enable/disable Touchpad doesn't work.
And I don't see any option to customize my Touchpad.
Only left click, right click, moving pointer are working, but scrolling doesn't work.
I think the driver isn't installed or maybe it isn't compatible with windows 8.1.
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May 20, 2010
I have VGN-SZ450n.
I've installed
The one control/utility file
The 4 System component files
the 3 wireless files
It recognized the intel wireless from the beginning under hardware however even after installing all those files and rebooting I can't get it to recognize the switch is turned on for the wireless. In smartwi it says they are turned off. Is there a software way of turning them on?
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Dec 4, 2014
Windows 8.1 Pro does not recognize Touchsmart. This work like a mouse when I click on the display. In properties of system, says that won't have a pen and touch.
»HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR) Product Number: F5G56AAR
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Apr 29, 2013
I have an Inspiron 1750 that will not recognize the hard drive. I have done the on-board diagnostics and the preboot assessment says that no diagnostic utility partition identified. I am hoping that I just need to replace the hard drive, but I did not make a restore disc before it crashed. Which of the drivers I need to restore the computer to it's factory settings.
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Oct 12, 2014
i am having problems with my finger print scanner.
i have an HP Pavilion dm4-3107tx Beats Edition Entertainment Notebook PC. it cannot recognize my windows password when i try to register my fingerprint for windows logon.
i know that the password that i've entered is correct and i have even tried logging in to HP SimplePass via my windows password.
i have tried lots of troubleshooting by following threads from this forum and also following instructions from the HP support website.
-i have an up-to-date BIOS
-my SimplePass version is 6.0.100.276 (latest)
-my biometrics device driver version is 3.4.4.84 (latest)
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Aug 14, 2014
I have an HP Elitebook 8530w with Windows 7 32-bit. I did not buy this laptop, it was a gift from a friend. I have gotten recently, just a few days ago. I have not used the fingerprint sensor previously before today. I went on the HP site and went to get the driver for the fingerprint sensor. Here is the link to that page. I tried to install the AuthenTec Fingerprint Sensor Driver but it did not work, it said the installation process was interuppted and to try again later. So I tried again later and the same happened. So I uninstalled and checked to see if there were any later versions. I had not looked to see that the original one I installed from the drivers page was from March 17 2010.
I did some researching around and found version 6.0.100.272 of HP Simplepass (The AuthenTec Driver had HP Simplepass installation included). I installed this version and it worked. I opened it up and it prompted me to enter my windows account password. So I did. I then clicked Set Up Windows Log On and it told me to enter my Windows password again. I did but it didn't work So I tried again... and again... and again... It didn't work no matter how many times I tried. I tried restarting my laptop and changing my account password. Neither worked. So I'm confused as to what could be the problem. I would very much like to use this feature.
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Feb 5, 2011
I have an HP Pavilion dv4 Notebook running Windows 7 Home Premium and the USB ports worked fine for an HP deskjet printer and an older Casio digital camera. Then one day, the laptop decided not to recognize the Casio digital camera and gave the error message "USB Device Not Recognized" and also indicated that the device attached to the computer has malfunctioned. This prompted me to buy a new Canon digital camera. Well, a new camera did not fix the problem. Now, anything connected to either of the 2 USB ports will not be recognized by my laptop.
I've tried the suggested Microsoft below:
1: For the issue with USB devices, uninstall and re-install all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition.The USB controllers represent the USB ports in Device Manager.
a. Click Start, type device manager in the Start search box and hit Enter.
b. Expand Universal Serial Bus controllers. Note: You might have to scroll down the list to find this item.
c. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
d. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
e. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
f. Check the USB device to see whether it is working.
This did not correct the problem. Then from device manager, I tried updating drivers on all the USB controllers and root hubs. While some may have received downloaded software updates, it still did not correct the USB device not recognized problem after restarting the computer.
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May 14, 2014
I have an HP Pavilion m6 running Windows 7 Home Premium.
My workplace installed a router a few months ago. It's a Cisco E2000. My laptop will not recognize the wireless signal from the router. It recognizes about 10 other wireless signals from other locations outside the office. My phone also recognizes the router and can connect to it no problem. I've installed all the updates for Windows 7 and for the HP laptop. I've also installed the latest driver for the wifi card in the laptop.
Why the laptop does not recognize the wifi?
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May 28, 2014
Windows doesn't recognize that my U530 Touch Laptop has a touch screen. Worked okay for the first couple of months. I've tried looking for hardware updates and restarting. Computer is only a few months old, so this stinks.
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Mar 30, 2008
Does the Microsoft Window's 7 installation CD automatically recognize the mSATA and the Optimus in conjunction with the Intel HD 4000 as well as the fingerprint reader for login? Or do I have to download the drivers and install ExpressCache separately off of Lenovo's website... trying to stay clear of Lenovo drivers that might conflict with Intel's and NVIDIA's.
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Jul 19, 2013
I have been running ubuntu on my T420s for about 2 years now. Needed a Windows box to work from home so I installed Windows 7 Home Premium - Service Pack 1 on it. Installation went smooth but Windows did not recognize my wireless card, preventing me from connecting to the internet to download and install the rest of my drivers. I tried to manually install the Intel Wireless Lan (bg, abg, abgn) for Windows (64-bit) Centrino Advanced-N 6205 which is what I thought was installed on my machine to no avail.
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Jan 29, 2009
On an old Inspiron 8000 laptop, I have a CD-ROM drive that only fits in the floppy drive slot. Will the BIOS recognize a boot CD in this new location? I believe it's an 18000 motherboard.
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Mar 2, 2013
I am with the following problem.My notebook dell inspiron 15r, win7, 64-bit does not recognize the connection via USB from my Samsung Galaxy Y GT S5360.On other computers I tested, usually win7 and winXP, 32bit usb connection to the phone works normally, using the same phone and the same cable. However on my dell laptop not working and not in another dell notebook like mine who also got in both the connection does not work.What I did and did not work:I used the program from Samsung KIES update drivers to try and gain access to the phone.I downloaded the drivers and installed samsung separated, but also without success.I uninstalled all USB drivers and let windows install them again. When I connected my phone, the driver was updated to UNKNOW DEVICE DRIVER, or upgraded to unknown device and continued not working.Already have activated / deactivated by phone usb debugging.It is seen that the problem is with my dell notebook for notes in other pcs and works normal, probably with drivers, however I can not install them and not find them available for download.
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Dec 29, 2008
I did some searching, but couldn't find anything directly related to this problem.
Basically -- salesmen sold me on the the "this dell has a blu-ray in it", and i'd recently upgraded to an HDMI setup for my home theater, so i though -- why the hell not.
I've never had blu-ray before, so i only have one disk - Wall-E -, and well, it won't play.
As far as i can tell -- my dell has no idea that i've just fed it a blu-ray.
What' the deuce? Does this peice of need to go back?
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Sep 17, 2009
We are having to make do and defer hardware purchases. We have tried to add RAM to a Latitude D610 to improve user performance. There is a 2GB stick plus a 512K stick. It seems that A06 (10/12/2005) is the most recent BIOS version. BIOS only recognizes 2GB. Windows recognizes 2.5GB, but states can only use 2GB.
Is there anything that can be done so that it could recognize the 2.5GB or even 4GB ( 2 x 2GB), within the 32 bit windows limitations of course?
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Sep 21, 2009
I've just ordered M6400 with an Anit-glare RGB LED screen.
Could You give me a hint how to check that I recived correct version.
(I chosed this screen as it was recommended by many people and never saw it on my own eyes)
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Oct 5, 2009
I'm working on a Precision M90 for a friend. I've reinstalled the OS and all drivers from the Dell website.
The problem I'm having is that even before reinstalling everything, the computer is not recognizing the battery.
I've tried searching and came up with nothing. It doesn't show up in the BIOS or anywhere else. None of the lights on the battery are showing up either.
The indicator on the laptop shows that it's in trickle charge mode, but this is clearly not happening. When I unplug the AC Adapter, it dies within a couple minutes.
The computer will run without the battery installed on AC power only. I tried to flash the BIOS, but of course I can't because the computer cannot recognize the battery.
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Dec 19, 2008
So my laptop has been taking a crap lately. First the power supply broke and had to get a new one and now the battery is down to 30-40 minutes. I bought a 9 cell battery off ebay and just got it in. I plugged it in and the laptop says "Battery not recognized, will not charge." Whats up with it? Is there a way to get it charging? I don't have the money to buy the $200 battery from Dell.
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