HP Pavilion Dv6700 Lockups :: Laptop Won't Boot Without Battery Attached
Sep 22, 2011
I have a Hp pavilion dv6700 series (dv6840el) and it just won't boot without the battery attached.
If i plug the AC adapter, i get some computer activity (fan, dvd drive noise and HD drive spins) for about 5 seconds and then shuts down.
Once i plug the battery (which is dying, needing a replacement), the laptop boots fine.
So, my question is: is this a motherboard or an AC adapter issue?
The AC adapter seems ok, though. But if i'm considering to buy a spare battery, i must make sure that i don't need a new AC adapter as well.
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May 15, 2014
HP Pavilion dv9830us Notebook. A few years ago this laptop got jostled while configuring updates. Ultimately, had to use recovery to get it up and running and it's never been fully right since. One thing I've noticed is that I now have an additional start button stacked on top on the original. Is this because I did a recovery?
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Jan 26, 2015
Daughter's Pavilion dv6 Notebook will not always boot up beyond the HP screen if battery if fitted
Product number: WR498EA#ABUSerial number: [Personal Information Removed]
Operating system: Windows 7
Symptoms are that with a battery installed, the laptop does not always progress on start-up beyond the initial HP screen, which can be fuzzy at the top. A solution is then to remove the battery and restart on mains, which is fine, but not convenient to always only rely just on mains power. conducting battery test indicates requires calibration
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Nov 14, 2014
I have HP pavilion dv7 which won't let me in BIOS to change boot order.
I have windows 8 32 bit installed and it keep booting normally no matter which key (Esc,F9,F10,F1,F2 etc) at start up, is pressed or keep pressed.. it wont stop booting and wont let me in BIOS. All it does it that if keys are pressed it will start beeping but then boot anyway.
I want to boot it from USB and install WIndows 8.1 64 bit.
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Feb 12, 2013
My Inspiron N4010 will not power on with the AC adapter or battery attached. I removed the AC adapter and battery then removed the memory modules.
I re-inserted the battery and the AC adapter but it sill does not do anything. When I plug in the power adapter the lights on the front of the laptop light up.
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Dec 31, 2014
I bought this laptop on 16 December, and got on with transferring apps and files from my old desktop PC. All OK until last Sunday, when I left the laptop doing a Win 8.1 update overnight. Next morning, it was requesting a reboot, but then, after the initial HP logo, the screen goes blank for some minutes. Then the Win 8 screen appears with a message:
"LogonUI.exe - Application Error. The instruction at 0x00b1645a referenced memory at 0x00000008. The memory could not be written."
When I click on OK, the screen goes blank then flashes. The message re-appears, with the same result. I have tried to boot the machine from a CD and a USB pen drive, after changing the boot sequence in the BIOS/UEFI screen, but with the same result. What should I do?
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Feb 3, 2015
My HP laptop wont load after login... Turns on fine, once I log in it just shows a black screen with cursor....
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May 21, 2013
Today I tried to turn on my laptop but the power on light only blinked.
I have tried hard resetting it by taking out the battery and holding the power button for 30 seconds.
The button power button, f12 key, and cd button keeps blinking unless i take the battery out.
The ac adapter is working and I think the battery is ok because the led is blinking while i have no ac connected.
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Feb 3, 2015
I updated BIOS (it's now Hewlett-Packard F.49) with a download from HP's website. I wish I hadn't done that because it made my laptop ill. When booting up it freezes and the only thing I see is the black screen with HP logo. No button works.
Later I've found out that BIOS itself ain't the problem (I tried to recover the old version for long without any success), it's the USB devices attached or the USB ports, dunno. My laptop boots normally and works perfectly if I take off all the USB plug-ins before I press the power button. After the black screen has passed I can plug in the USBs and they work too.URL....
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Aug 13, 2012
I was using my notebook pc when it suddenly crashed with the BSOD popping up giving the error:
UNMOUNTABLE_BOOT_VOLUME
Technical Information: ***STOP: 0x000000ED (OxFFFFFA8005252870,0xFFFFFFFFC00000B5,Ox0000000000000000,Ox0000000000000000)
On restarting I was given two options:
1. Launch Startup Repair - Choosing option 1 gave me an error message HP Recovery window stating - Create file fail. On clicking Ok, it takes me to another screen (HP recovery manager window) stating Recovery not supported under current configuration, please enable accelearation option for intel Smart Technology and try again. When I click Ok the screen closes and the computer shuts off.
2. Start Windows Normally - Choosing Option 2 gets me back to the BSOD with the same error
Then I tapped on F8 while stating up. I was given a host of options:
1. Repair your computer - Error window (Windows Script Host) Script: X:Rita-toolStart.vbs; Line: 93; Char:14; Eror: The system cannot find the file specified; Code 80070002; Sourcenull). then it goes back to the error reported earlier for Launch Startup repair
2. Safe mode - BSOD same error
3. Safe mode with networking
4. Safe mode with command prompt
5. Enable boot logging
6. Enable low-resolution video (640x480)
7. Last known good configuration (Advanced) - BSOD same error
8. Directory Services Restore mode
9. Debugging mode
10. Disable automatic restart on system failure
11. Disable driver signature enforcement
12. Start Windows normally
I did not try any of the other options as I was not sure what it was. Then I tapped F2 while starting up and went into the HP Advanced Systems Diagnostics screen. There were a lot of options for running tests.
Every test I run ends up as failed. Failure ID: 0U6G3A-63C785-MFPX0J-60R803. It always says Hard Disk Short DST: Failed
Bottom line is any option I take it gives me one of two errors, either the BSOD UNMOUNTABLE_BOOT_VOLUME or the error that my repair utility cannot create a file.
My system information:
Model: HP Pavilion g6 2010tx Notebook PC
Processor type: Intel Core i3-2350M CPU @2.30Ghz
Current Processor Speed: 2300MHz
Memory Size: 4096 MB RAM
BIOS Date: 05/29/2013
BIOS Revision: F.25
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Oct 19, 2014
The laptop won't power on. I've tried it with and without the battery. I've tried it with just the power cord. The light near the power cord lights up. When I press the power button it flashes once there and on the CapsLock key, then goes dark. I've tried removing the battery and power cord, holding down the power button for a minute, then plugging in the power cord. Same result.
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Sep 25, 2011
Everytime I go onto the internet, try to download something, try to open a new tab my Laptop will freeze, and usually it will not let me open the task manager when I press CTRL + ALT + DEL. I have run virus scans with Norton (I am still in my free 90 day trial) and no threats have been found, I have done disc defragmenter, I have scanned the computer for errors, I have performed disc clean ups and why it is still freezing. I have also changed my Internet browser from Internet Explorer to Mozilla Firefox and I still seem to have the same problems.why it keeps freezing.
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Nov 1, 2014
My HP Pavilion G7 laptop password is saying invalid...i did not change it.
This same password has worked fine for 2 years. I do not have a backup. What can i do?
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Aug 22, 2014
My HP Pavillion Notebook 17-e110dx has stopped working for no discernible reason. When I turn it on it says F1 system information and automatically goes to the F1 screen where it displays the sys info. It says press ESC to exit but that does nothing. In fact, no keys do anything. I tried to get to other screens when booting but it won't let me do anything. The laptop is only a few months old and I still have the basic 1-year warranty. Who should I contact to have HP repair it?
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Jan 14, 2014
I have a HP Pavilion dv6-1107X Entertainment Series notebook. When I turn it on I get an inconsisent series of very loud short beeps nearly always in 3 groups. First group can be 4 to 6 beeps. Second group can be 1 or 2. Third group just goes on and on until the Windows Boot Manager pops up. Once I select the Vista operating system everything appears to start working as normal.
Here is what I have done:
1. Replaced motherboard and CPU
2. Checked and tested hard drive by diagnostic and in another machine - okay
3. Have used a known good hard drive in this machine - same symptoms, no change.
4. Checked and tested RAM stick in both slots, by diagnostic test and on another machine - okay
5. Did a Factory Default recovery - Operating System (OS) behaved erratically.
6. Did a Clean Install using another machine - OS works but same symptoms as above with beeps and Windows Boot Manager.
7. Installed all required drivers as required in Device Manager (after a LOT of problems trying to find the HP driver download support - I had to search for HP Compaq Pavilion dv6-1107AX to find a site that linked to the driver downloads).
8. Have run AVG anti virus, and 3 x anti spyware (Malwarebytes, Spybot and SuperAntiSpyware). Nil bugs founds.
9. Reset BIOS to defaults.
Am also having problems from time to time access BIOS. It takes several attempts but can be gained by pressing F10 immediately after the first screen with ESC option on it. Also have problems access Safe Mode using F8 but perseverance is required and it will work eventually.
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Oct 24, 2012
I have a HP Pavilion dv7-4065dx laptop with Windows 7 64 bit that will not boot up or go to the Bios screen. When the laptop is turned on, you hear the system fan start, power button light comes on, and the caps lock button starts to continually blink once every three to four seconds. The HDD activity light is also on but is solid red with no blinking. No changes have been made to the laptop and it was working perfectly fine just a few hours earlier. I have attempted the hard reset of the computer and reseating of the memory cards, but the laptop still would not boot.
HP Pavilion dv7-4065dx
Product # WQ861UA#ABA
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Feb 5, 2011
I have an HP Pavilion dv4 Notebook running Windows 7 Home Premium and the USB ports worked fine for an HP deskjet printer and an older Casio digital camera. Then one day, the laptop decided not to recognize the Casio digital camera and gave the error message "USB Device Not Recognized" and also indicated that the device attached to the computer has malfunctioned. This prompted me to buy a new Canon digital camera. Well, a new camera did not fix the problem. Now, anything connected to either of the 2 USB ports will not be recognized by my laptop.
I've tried the suggested Microsoft below:
1: For the issue with USB devices, uninstall and re-install all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition.The USB controllers represent the USB ports in Device Manager.
a. Click Start, type device manager in the Start search box and hit Enter.
b. Expand Universal Serial Bus controllers. Note: You might have to scroll down the list to find this item.
c. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
d. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
e. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
f. Check the USB device to see whether it is working.
This did not correct the problem. Then from device manager, I tried updating drivers on all the USB controllers and root hubs. While some may have received downloaded software updates, it still did not correct the USB device not recognized problem after restarting the computer.
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Jan 20, 2014
I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version.
This issue is on my Lenovo ThinkPad Yoga S1.
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Feb 24, 2012
Okay, so. I have an HP Pavilion g6-1145sg. It was working properly all morning, and then I put it to sleep temporarily (about ten to twenty minutes). When I went to turn it on, the screen was black and said something along the lines of "the system has detected that a cooling fan is not operating correctly. Continued operation would not be recommended at this time... may cause unpredictable behaviour that could result in random shut down, data loss or possible system damage."
Then after a few seconds it shuts off completely. There is an option to continue with system resume, and I clicked it once, but it didn't go all the way through to letting me use my laptop properly (I got to my desktop background and it shut down).
I have had it since last August, and it has worked somewhat alright through until today. Of course, the system lags occasionally, but nothing serious, mostly just aggravating.
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Oct 28, 2014
I just bought my HP Pavilion 360 less than a month ago and it's only been used for schoolwork and research. No virus or threats were detected. It was working fine today until I had to charge it. When it was fully charged, I turned it on and the screen just froze. I tried shutting it down by pressing the power button but it didn't work. Now, the screen's just black but the power button's lit up (meaning it's turned on). What do I do?
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Aug 7, 2014
my laptop's keyboard is not working. Its pavilion G6 2228TU.
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Sep 1, 2009
I have been having persistent issues with sound on my laptop.
The issues are:
If the laptop has not been restarted for more than a few hours, the sound begins to distort. This gets progressively worse as the laptop is left on, to the point that it severely distorts, and even movies, etc. (from my hard drive, not the internet) start to visually skip, in sync with the sound. Restarting the computer by any means, i.e. hard restart, soft restart, etc, fixes the issue temporarily, but as mentioned previously, the sound starts to distort again. At times, online videos skip ever so slightly, though this is not nearly as severe as the sound distortion. (This may not be related, as I have a lousy internet connection, but the sound distorts nonetheless). Additionally, this happens not only through the speakers, but through the headphone jacks as well.
I have googled around, and while I have found that there are known sound issues with the DV6700, none of them seem to match this exactly. However, I have heard that the media chip (I don't know the technical name) is known to cause issues, so I suspect this may be the problem. That wouldn't explain the temporary fix from restarting though...
I have installed/updated the drivers for my speakers, among other things. I also checked my system idle process, because I thought it may be a simple case of stressing the CPU. The system idle process is at 85, however, so I doubt this is the problem. I also e-mailed tech support, but naturally this was no help.
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Oct 21, 2014
My laptop is stuck on start up mode and does Nothing what can i do tofix it?
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Jul 1, 2014
I have HP Pavilion g6-2288sx Notebook PC. It has core i3 processor with 4gb ram.
My problem is that my laptop suddenly powers off while running, not hibernating - total shutdown without any error or warning or anything. It just goes blank and dont turn on again until i connect it with its charger. Low battery is not the problem cause it doesnt give low battery error even battery sign shows that i have enough battery to work about next 30 mins.
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Dec 6, 2014
I bought this laptop of your company pavilion p077tx 3 weeks ago........... in the starting it worked fine but now every time when I switch it on it freezes after 5 mins, I have to use the power button to turn it off....... what should I do??
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Apr 14, 2013
When I power on my HP laptop it is asking me for an admin password and I clearly don't know it. After 3 attempts I get a system disable with a key: 61773846What do I do to unlock this??
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Oct 29, 2013
After being closed for a short time when I open my pavilion g6-1b60 I have a flashing light on cap lock and my wireless light is amber and the scren stays black.
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Jul 18, 2014
I just got around to trying out this laptop from a few years back. It was stored and before that it had only been used a few times.
It's been freezing *every* time I use it. Mouse just freezes in place and it's stuck. I tried doing a fresh install with all of the system disks and it still froze. I then tried to upgrade it to Windows 7, it still froze and it was pretty slow, so I did another fresh install with the system disks. Now I'm back to WinXP and it's still freezing.
I checked the event logs and it doesn't seem to register anything - maybe freezing too quickly? It seems to freeze whenever I do heavy web browsing or transferring files on my network via wireless, But I can't be sure and that might be a false lead, it just seems to happen when I'm doing those.
I think it may be a broken fan, The center fan runs smoothly, but the fan with the cooling unit on the side never seems to run at all. Is there any way to tell if the fan is broken? Is there any way to manually make it run so I can check if it's working? Should it be on all the time, or does it only come on when it gets hot?
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Jul 6, 2014
The model is a HP Pavilion 15-n278sa. My laptop shuts down randomly when it is clearly completely cool, when it has shutdown, the power button will not respond, and the laptop will flash on, and shutdown immediately if it is moved/picked up/tilted, while it is off.The laptop is increasingly getting more unstable and I'm unable to use it...
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Jul 19, 2014
I purchased this new HP laptop a couple weeks ago. Since new, I've noticed that it frequently freezes up with "NOT RESPONDING" in the upper frame.
I researched a few other posts similar & tried to do the processes, but they did nothing.
FYI - Did the sfc /scannow .... When finished it did say "resource protection found corrupt files but was unable to fix some of them"
I then went and did the local disc C - check the drive for errors. It came back with NO ISSUES? I then did a defrag just for fun, and it said no fragmented files or issues?
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