HP Pavilion14 N232tu OS/Software :: Unable To Find Vertical Scrollbar Driver For Touchpad

May 8, 2014

I have bought new hp pavilion 14 n232tu model. I am unable to find vertical scrollbar driver for my touchpad. i have already installed alps touch pad driver but scrollbar is not working with that driver. Also i have installed 'synaptics driver' of other hp models, but could not get the result,so i have uninstalled it.

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System Specs:
 
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Hardware details:
 
Device Name: BCM20702A0
Hardware ID: USBVID_0A5C&PID_21E3&REV_0112
USBVID_0A5C&PID_21E3

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Device Hardware-
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01PCIVEN_168C&DEV_0036&SUBSYS_217F103CPCIVEN_168C
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Hardware Ids:  PCIVEN_10EC&DEV_5229&SUBSYS_1858103C&REV_01
PCIVEN_10EC&DEV_5229&SUBSYS_1858103C
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Setup:Machine: HP 640 G1 NotebookOS: Windows Professional x64Using HP image: No
 
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Diagnostics: So far I have upgraded the BIOS to 01.05. Updated the firmware Intel Entry Management Engine (ME) Firmware Component to 9.0.22.1467. These 2 were under the guidance of HP support.

Uninstalled and reinstalled the Synaptics TouchPad Driver (International). I have tried both 17.0.18.23 and 17.0.18.17. These both fail with the following error message below

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