Lenovo ThinkPad W Series :: SMART Drive Self Test Failed With WHD01V010-WJEWBE
Jun 22, 2012
I haven't noticed any issues with my PC, but the scan reported this today on device Seagate-ST9500420AS-5VJEW3V. what this error means, what device it's referring to, and a recommended course of action?
For the past two days LSC is alerting that Hardware scan has detected one or more hardware failures. The tests in which my laptop G505 59379534 is failing are given as Targeted read and smart short self test. Also against local connection test warning is shown. My OS is windows 8.1. Only couple of days back I have installed HP2545 printer on my PC. I do not know wheher this has something to do with present status of laptop. Also I am using Kaspersky internet security 2014. I am worried whether this alert message points to any serious impending problem for my laptop. Laptop is almost 9 months old. It is still under warranty.
I recently ran a test on my laptop(N4050).It first showed me I had a SMART extended self test failure. Then I had a hardware failure message. I have attached one of the things.May I know what am I supposed to do? My warranty has expired.
I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.
I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:
Error code 2000-0142 validation 12985 Msg Hard Drive 0 s/n (omitted), self test unsuccessful status = 7
I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.
what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean?
Im having issues trying to connect my computer to my smart tv. I have a new samsung smart tv and a thinkpad w530. I also have a 15ft mini displayport to HDMI cable (NOT converter just cable) from monoprice I just got in the mail today. Set windows 8 up to duplicate the screen. Neither the computer or the monitor can recognize that they are connected to something else.
EDIT: want to add specifically what I have tried. I tried changing graphics mode to discrete in BIOS. Have set up screen to duplicate, not extend or anything. Fixed resolution of separate screens back to normal (when I set to multiple monitors it shoots me down to the lowest one). I also checked (via the control panel) for new NVIDIA drivers. It said i already had the latest. Im having a hard time finding the specific driver I need for the displayport for thr w530.
I think what I have tried to far will make sure it works once I get it to recognize the TV. But it hasn't done anything to make me recognize the tv. I want this to work very badly!
I'm using a W530 with the following configuration :
Windows 8.1 x64 Synaptics driver 18.104.22.168
My problem is that even though I set the PalmCheck settings to minimum, I have a delay before I can use the left button under the touchpad. The PalmCheck seems to work only on the touchpad functionnalities, not on the buttons below.
How to use those left/right physical buttons below the touchpad while hitting keys on the keyboard ?
I have a new X230 which came with Intel WiDi installed. I am trying to connect it to a Philips Smart TV which the folks at Philips tell me should work with WiDi. The TV is Miracast enabled.
When I run the Intel WiDi software, the Philips TV appears as an available device. When I click to connect, the software asks for a PIN number and at the same time a PIN number appears on the TV screen. I enter this in the box provided by the software. There is a pause of 15 - 45 seconds, and then there is a message on the TV : "Step 2/2. Connected. Starting playback." This is quickly replaced by a message on the TV "Failed to playback". The WiDi software remains at the "Connecting..." screen.
I feel I am pretty close to getting this to work, but not sure what to do to actually succeed.
I have already updated the WiDi software and drivers to the latest available on the Lenovo site:
I'm trying to have simultaneous sound from both the headphone jack as well as the internal speakers. I've enabled the concurrent audio via the Smart Audio panel (Audio Director), tried the blue and red buttons (got successful results), but all of the computer sounds still come from the headphone jack.
I had a problem booting and tested my hard disk with the BIOS tool and it reported an error (Error code 0000: Read verification failed), so I guess it is time to find a new hard disk. I also scanned with SeaTools and long generic test also failed.
I was looking at the Seagate SSHD 1TB SATA-600 (model number: ST1000LM014), but I am not entirely sure if this is supported by my system...
I am a bit unsure if my system can handle the disk of this size, but so far I haven't been able to locate the info of limitations for my system....
I read in another post here on the forum that all SATA drives are backwards compatible, so I presume that even if my system is not SATA-600 (as far as I could figure my old hard disk is SATA-300 model number: ST9160827AS).
The dell support center PC Check showed my hard drive funnel seek test failed. Before I ran the PC check, the laptop flashed and shutdown. I restarted in safe mode and backed up all of my files, shut down the laptop again and restarted.
I am currently rebooting the laptop, and have inserted the Dell Diagnostics and utilities CD and testing my hard drive. the following error code keeps occurring..No additional sense information
Test Results: Fail Error Code: 0F00:1332 Msg: DISK - Block 4507 : Interrupt Request (IRQ) did not set in time
The same message also occurred with the following Block Numbers, with the same error code:
This kept erroring so when I ran this test I had ;
Disabled Wired LAN Turned on Wireless Confirmed that I can access Internet Turned off Firewall Product : W520 4282CTO Bios : 8BET62WW (1.42) All drivers are latest and windows up to date. I am using Windows 8.1
How to get rid of this error. This has been occurring for a few months now.
I just got a new Lenovo W540. I installed a new Samsung EVO SSD inside to replace the stock mechanical hard drive. I'm now trying to boot from a flash drive to clean install Windows. I've done this so many times before on other laptops and desktops without a problem. For some reason now it will not boot from the flash drive. It shows it as available in the BIOS but it looks like it reads it for just a second and then goes right back to the screen that allows me to choose which drive I want to put to.The same flash drive works fine in other computers to boot to.I did check to make sure the USB drive was not excluded in the BIOS and it is not.
On my W510, the CD drive will not read any media. It sounds like it's trying to spin up but then comes to a grinding halt and repeats this a few times before giving up. Though in My Computer it does show up as an Audio CD so it might be able to read a little bit.
I can't get past BIOS when my W530 is connected to an external hard drive, in my case a WD My Book Essential 3TB (USB 3.0).
Here are some previous threads I've found: -W520 hangs on boot when a WD SES USB drive is connected -W520 won't boot with SES device connected to USB -W530 stuck or won't boot when WD external drive plugged in.
I would be satisfied if I could disable USB Legacy Support in BIOS and move on, but I can't find that option anywhere on my W530.
Here's what I've tried so far: -Updated BIOS to the latest version (1.11) and updated WD My Book firmware. -Changed the port (tried both USB 2.0 and 3.0, powered and unpowered) that the drive is connected to. -Removed everything except my MSATA drive in boot priority. I can't enter BIOS settings when the WD drive is connected so I can't actually exclude it from the boot priority, but I've tried to enable Boot Order Lock. -Disabled USB options in BIOS (USB UEFI BIOS Support, Always on USB, etc.).Switched between Quick and Diagnostic boot. With Quick it's stuck at the Thinkpad splash screen, with Diagnostic I just get a black screen. -Tried with both GPT and MBR partitions styles for the external drive. -Changed between UEFI and Legacy.Tried it with my friend's Thinkpad T520, wouldn't boot either with the drive connected...
My Thinkpad is docked to a Thinkpad Mini Dock Plus Series 3 with USB 3.0 (170W). I haven't bothered to try it undocked, but judging from the other posts it's not likely to fix the issue.
Surprisingly I don't have this issue with my older WD My Book Essential Edition 2.0 1TB (USB 2.0) external hard drive. I don't think it would work to simply remove the drive from boot priority. I've removed my other external hard drive but I can still hear it spinning up during boot (when the Thinkpad splash screen shows up), which suggest that it's still being identified during boot. Is there really no workaround other than "get a different enclosure" or "unplug it when powering on"? Are there any >3TB external hard drives, preferably USB 3.0, that are known to work?
I just ordered myself an S430 with a 128gb SSD HDD included. I didn't see an option to replace the optical drive with a secondary HDD (e.g. a 500gb) so have the optical drive in as standard. Now, I would have rather changed this out for a secondary HDD or for a Blu-Ray drive, thinking I could do this myself once bought...Looking at other posts it looks like you can swap out the optical drive for a Blu-Ray drive, although I would preferably get a secondary drive over the Blu-Ray, but I'm hesitant over a few things:
Is this possible to do myself (swapping out for either secondary HDD or blu-ray drive) without voiding the warranty? (I got it with 2 year warranty). Is it actually possible to do at all? (swapping out for a secondary HDD)....
After upgrading to Win 8.1 and trying to create the usb recovery drive, I get this error:"We can't create a reccovery drive on this PC. Some required files are missing.To trouble shoot problems when your PC starts,use your window installation disk or media".
The problems still exist after I do a fresh restore with Lenovo DVDs. Also ran the Lenovo Update & Driver utility.
1. My W530 wont boot or start if I have a External drives plugged in. It stucked at "ThinkPad" screen. I have to unplug the external drive and press/old power button to shut it down. Same thing happened when the laptop is docked.
=> Contacted the technical support today. They told me I have to unplug and plug it back in everytime. I told him that there is a reason I got the dock station so I don't have to unplug and plug my external drive every time.
2. I have no problems booting if thumbs drive plugged in. But it keep "Auto run" everytime I turn on the machine.
I was able to install a new: PNY Optima SSD7SC240GOPT-RB 2.5" 240GB SATA III Internal Solid State Drive (SSD) in my ThinkPad X220 model 4287. I installed the latest BIOS before the upgrade and did a clean install of Windows 8.1 Pro. The installed went smooth with no issues. I proceeded in installing all Drivers and utilities. Then I noticed that when I restart Windows, the BIOS does not recognize the drive and proceeds to try to boot from the Network, Intel Boot Agent. It does not seem to recognize the SSD drive.
The only way I can get it to boot from windows again is to TURN OFF using the power button and then turning it back ON. I tried the Lenovo SSD firmware update utility to see if my drive needed an update but it did not find any update for my drive. I also tried to the PNY support site and downloaded the firmware update to see if it found any updates for my drive and none where available. I hope LENOVO can release an update to their SSD firmware update tool to fix my problem. I am also not sure if any of the utilities that I installed may be the root of the problem. So right now the only way I can get Windows to load is to turn off and turn back on the laptop. Windows restarts will not work.
I have a lenovo u410 with a 500gb hdd and a 24 gb cache. Now, I am experienced with hardware and software and have built/reinstalled a lot of computers before. This time it is a bit different. I did not get my windows 8 key with the computer only the OneKey recovery. I did do a backup with this program when the computer was new and I assume it is on the hdd.
So what I want to do is to replace the hdd with a new 2,5 in ssd and keep my windows 8 licence + all the lenovo goodness ( onekey feature, keyboard shortcuts etc..). What would be the best way of doing this? Can i transfer the backup I did to the new drive?
I have a hp pavilion g7, operating with windows 7As of this evening, my laptop is failing to start up and freezes on the 'starting up' page display. After doing several of the recommended options, I ran the start up test which has failed.
The display screen reads-Memory test: passedSmart check: passedShort dst: failedFailure id: GU6E00-63479L-MFPX01-60TP03Product id: A7A44UANBAHard disk 1Start up test: failed
As my Studio 1557 kept giving blue screen, I decided to run diagnostics. When both rams were installed I got 2000.0123 Memory integrity test failed. Then I uninstalled one, i got same error.I tried the one i just uninstalled on same slot, i got same error.And then i tried them both on the other slot, i didn't have any errors.
The thing is, fan has been changed 2 times, and mainboard has been changed before. I've been using this notebook with an acceptable Thermaltake cooler from the day I have bought it. What makes this notebook like that? 7200rpm HDD? i7 processor?
My HP Pavilion G6 laptop fails to load Windows. The HP UEFI diagnostics for hard disk failed the Short DST test with failure code GU754F-6PK7GW-MFPWXG-60TQ03. Does this mean I have to replace my hard drive? My laptop's product ID is E3D62EA#ABU and I have Win8.1 64-BIT installed on it.