Acer Aspire E15 :: Will Not Recognize Dual Screen

Dec 2, 2014

I have a Acer aspire E15.

I just added a lcd monitor but i cannot get the dual screen to work when i go to devices there is a yellow triangle beside the laptop it said usb controller doesn't have a driver"

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I recently installed XP on a coworkers 1810T and because i'm interested in the machine myself i wanted to investigate the brightness issue and see if Acer is working on a fix, or even recognizes the problem.

My correspondence with Acer has been extremely frustrating and disappointing. I was considering using the 1810T laptops to replace our office's aging Lenovos but Acer's lack of support has made me majorly turned me off to that idea.

Here's my discussion with Acer, reverse chronological order (start at the bottom):............................................

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Noticed that orange light comes on when it feels like charging and stops charging at 35%.  Charging is a hit and miss thing, mostly miss.
 
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Sticking a pin in the "battery reset" hole on the back

Uninstalling the "Microsoft API" battery

Removing battery to see if it'll work without it (it has an internal battery)

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Acer Aspire V3-571G-6622 :: Won't Recognize NVIDIA GeForce GT 730M Graphics Card

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I was playing Minecraft two days ago using the GeForce GT 730M graphics card not the integrated Intel HD 4000 graphics card when suddenly purple squares appeared on the game screen. The purple squares didn't appear any where else. The game crashed saying I had a bad driver. Then the laptop pop a blue screen saying VIDEO_TDR_FAILURE. The laptop restarted as usual. I had this message before but further problems occurred. But this time is different.

After restarting I re-launched Minecraft but the game crashed saying I had a bad driver. I uninstalled the current driver using the programs and features and reinstalled the driver for my laptop found in Acer.com. The issue still continued. I went into Device Manager and found out that the graphics card had a code 43 issue. I found a solution online that said to install the newest driver on GeForce.com.

I did that and it seemed to remove the code 43 but when I went into NVIDIA GeForce Experience it said that my laptop didn't have a NVIDIA graphics card. Thinking it could of been a option that I changed that caused this, I did a refresh, and system restore to still see that my laptop wont recognize my NVIDIA GeForce GT 730M graphics card and that NVIDIA Driver Support Service was gone. It allows me to see when the NVIDIA GPU is in use. The system was cool when I started playing Minecraft when the problem happened.

System Specs:
Acer Aspire V3-571G-6622
NVIDIA GeForce GT 730M with 2 GB of dedicated VRAM
Intel HD 4000 graphics
15.6" HD LED LCD
4 GB DDR3 Memory
Acer NPlify 802.11a/g/n + BT4.0
Windows 8 64-bit

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[url]

Quote:

Under the hood of the 17.1-inch Firefly we found a 2.4GHz Intel Core 2 Extreme Quad Core CPU, 4GB of RAM, a pair of ATI Mobility Radeon HD 3870 GPUs running in CrossFire mode, and a 7,200 rpm 250GB hard drive. The Firefly spec sheet said the machine is capable of overclocking, but we didn’t touch the BIOS.

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[url]

Quote:

Under the hood of the 17.1-inch Firefly we found a 2.4GHz Intel Core 2 Extreme Quad Core CPU, 4GB of RAM, a pair of ATI Mobility Radeon HD 3870 GPUs running in CrossFire mode, and a 7,200 rpm 250GB hard drive. The Firefly spec sheet said the machine is capable of overclocking, but we didn’t touch the BIOS.

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