Acer :: The Disaster Manufacturer Pt.2

Jun 16, 2009

As you may remember I sent my laptop of to acer for the screen to be repaired, they wiped the harddrive, kept etremely poor contact and kept the laptop away from me for a mo nth. Overall, it was a horrible experience.

Not only that, it was a botch repair job and the laptop died soon after being returned. I had no choie but to return it to them, reluctantly. About 3 weeks go back before i hear anything, then I get an email saying it had bee shipped back to me. A few days later, it still hasn't come. then after a few emaisl to them moe I get a replying saying sorry, but the guy wo said that was mistaken, and it had in fact not been shipped out to me.

Then after another barrage of emails I hear they can't actually repair it, and want to replace it to a new one. And of course, they won't swap the old harddrive in. There was no way I could back everything up this time as it died completely so soon after i got it back. This is unbelievable. I then get an email saying I can buy back my own property from them(ing warranty), which later turns out to be a lie too, I can pay £40 to have 4 DVDs backed up off it. 16 gigs from a 250 gig HD. Oh, joy.

I don't know what to do at this stage. Because they outright lied to me and have jerked me around this much, and the damage was their fault, I think I might have something I can stand on. This is absolute insanity and I can't see how anyone involved is an actual human being.

I want to know what I should do. A guy in my house who worked for apple said i should find a cheap solicitor and get them to send a letter, as big companies don't have time to deal with that kind of thing, and i'd at least get it back quicker.

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Acer :: Is A Good Laptop Manufacturer?

Apr 11, 2009

IT seems that for their specs the price they ask for is reasonable, but i am biased towards them cause the last ACER i bought raised high temperatures and made lot of fan noise, and i grew to hate them. But i cant shake off the fact of their reasonable price.

As far as electronics go, i've learned that once you encounter a bad Manufacturer, he'll always not exceed your standards. But i need your output on this matter.

So Is ACER a good notebook manufacturer?

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Acer :: Where Or What, Is The Motherboard Manufacturer And Model 5100

Aug 8, 2009

I have had a breakthrough in my laptop experience. I actually opened it up.

I followed the manual and no problems as of yet.

My question is the point in me opening up my laptop was to find the motherboard make and model and revision version number. I was checking to see if there was a bios update for this laptop and the advice given was to get the exact motherboard make etc..

and the best advice on how to get an exact match was to open it up. I did and I searched as far as my cheap tools would let me. I was able to remove the cpu fan but when I went to remove the cpu heatsink I could not get the screws to budge. According to the manual the cpu is beneath the cpu heat sink and this is where I thought I needed to go to find the motherboard make and model etc...

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HP/Compaq :: Notebook Manufacturer Is Identified As Acer Not HP

Nov 24, 2009

I have dv9500 and windows 7 identified my notebook as Acer

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Dell :: XPS 1340 (Studio XPS 13) Is A Disaster DO NOT BUY IT!

Mar 24, 2009

Here is my list of issues with my 1340:

1) Upper left corner of screen is coming out - physically.
2) Wifi doesnt work when screen is too wide open (must be less than 90 degrees to work!)

3) Freezes every five minutes (I hope this post goes through!). Cursor gets stuck, thats it, no movement. Just freezes.

4) USB Port seems to fail - I run my mouse and then it just stops moving.

5) BSOD at least twice daily

6) Power cord plug is loose and not always working.

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Dell :: Brand New E6500 = Disaster!

May 6, 2009

Received a new E6500 to demo at work since we are not happy with our HPs and it has been the worst I have seen out of the box!

The first time you go to the control panel after a boot it crashes Explorer. Then it crashed trying to install Windows updates the first time

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Sony :: Updating Nvidia Disaster On FZ

Aug 26, 2009

Found new GPU driver on Sony support site, followed the instructions , wish it was in English not Engrish, the instructions were somehow inconsistent,l proceeded with it anyway, system restarted.

The result is blank, black display and I have no clue how to proceed. I supposed after uninstalling the driver, Windows will restart with default driver then I could install the new Nvidia.

I hoped using the Recovery disc can help restart, but it only repairs defective boot nothing else/ there is 0 error there.

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Dell :: E6400 + Verizon Card + Docking Station = Disaster

Apr 21, 2009

Dell has sent me 3 E6400 computers and all of them fail when using the docking station and then the BUILT IN Verizon card. I have more than 50 hours with technical support.

Finally they put me with their top tier support. You will not believe their answer! I would never belive it if it wasn't in writing so I am going to copy it here for you .....

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Dell :: SSD? Manufacturer? (Germany)

Jul 25, 2009

I want to buy a new Dell Notebook but I have no clue which type of SSD they put in their models.


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Sony :: Manufacturer Of The 256GB SSD On VGN-Z890 CTO

Oct 27, 2009

Does anyone knows the manufacturer and the model of the 256GB SSD that comes with VGN-Z890 CTO?

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Sony :: Manufacturer's Limited Warranty

Jun 21, 2009

What exactly does that mean in SIMPLE terms. Sony makes it all confusing and i'm like ? I don't know if i should get an extra warranty or if the Manufacturer's Limited Warranty is enough for now.

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Dell :: Manufacturer's Guarantee/Cover Plan??

Oct 27, 2009

I just want to clear things up.

I have bought:

Coverplan Expiry Date : 24/06/11
Term : 3 YEARS

Now there is Manufacters Guarantee Expiry Date which is already expired.

I want to know what I'm insured from with the 3-YEAR plan.

And I'm expierencing some heat issues. I'm thinking of replacing the mobo, If I'm covered under it .....

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Dell :: Checking Screen Manufacturer In Outlet E6400 First?

Mar 20, 2009

is there a way to check if I'm going to get an LG screen based on the system identifier or any other info in a Dell outlet E6400 laptop before I actually get it?

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Sony :: Vaio FW: Make/model/manufacturer Of SSD Drives

Nov 30, 2009

I had a question on the SSD drives used in the FW590 CTO (configure-to-order).

I know that they have a 128GB option and also a 256GB option for their SSD drives and wanted to know the make/model/manufacturer of the drives.

As we know, there is a world of difference between the performance of the various SSD drives available, with the Intel models being the highest performing ones, while some of the other SSD drive models being pretty poor from a performance perspective.

I talked to Sony support who expressed complete ignorance on the make/model/manufacturer of the SSD drives employed in the FW models (VGNFW590 CTO is the model I am looking for) and thus was wondering if the folks on the forum know the details on it.

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Sony :: Vaio Z Series Manufacturer's Battery Life Claims Mystery

Jul 23, 2009

I've had eye on Z Series for couple days, but there exists a mystery I couldn't figure it out.

I've searched this forum and the net, still no answers.

On the sony's official USA website (

Sony claims VGN-Z790 CTO has upto 7.5 hours of standard battery life.

However, other preconfigured Z Series laptop such as VGN-Z790DND, VGN-Z798Y/X, VGN-790DLX, VGN-790DKX, VGN-Z790DMR, and/or VGN-720D/B has upto 6 hours of standard battery life. It's mystery I was unable to figure out.

what's difference between Z790 and Z720? (I mean fundamental differences like circuitry design or expansion limitations such as maximum ram support and so. Couldn't figure this out... probably one of those model number decryption wizard would know it.)

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Acer :: Acer 5610-4610- ACER Disk Formatter Cannot Find Any Drives

Dec 31, 2009

I have an Acer 5610-4610 system. It was repartitioned to one XP drive for several years. I am finally wanting to put the PQ service partition back on it but none of the folders of the restore CD's have any of the files needed to recreate this partition. I am wanting to put the factory (VISTA Home Premium) system on C. With all the system files and folders from the 3 restore CD's into the PQSERVICE partition. I have no clue how to proceed.

I do remember there was an acer(C) partition and a data (D) partition when I got it. The PQSERVICE partition was there back then.

The first (System) CD has none of the files mbrwrdos.exe or rtmbr.bin
used to create the PQSERVICE system.

I run the ACER Disk Formatter and it cannot find any drives on the laptop.

Weird! From what I've been able to glean my thought was that that the Formatter disk would facilitate creating the correct partitions?

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Acer :: Download Acer Software Empowering Technology, Arcade Deluxe

Apr 25, 2010

im going to clean upgrade to win 7 64 bit, after i do that i know acer do drivers for web cam ect... but can i download acer software eg Empowering Technology, Acer Arcade Deluxe ect.

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Acer :: Upgrading Old Laptop - Acer Travelmate 4502WLMi Running Xpsp3

Mar 14, 2010

I successfully upgrade an old laptop so that it will run well and not be too costly to upgrade either? So slow at present....

Laptop is:
acer travelmate 4502WLMi running xpsp3

Was thinking that probably the only upgrades worth considering were ram and hdd.

If this is the case what size mem and spec will work?

If the hdd is worth upgrading do I go for internal or external? and what size ?

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Acer :: Compaq Presario A931NR Or Acer Aspire AS7720-6569

Apr 27, 2008

Compaq Presario A931NR or Acer Aspire AS7720-6569?

Wondering which is the better choice? ...

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Acer :: CineDash Config - Acer 6935G And Windows 7 64bit Version

Mar 1, 2010

Recently I developed this simple application that lets you easily configure CineDash and other buttons functions on Acer laptops. This application, “Acer CineDash Config”, is mainly for mine purposes.

I tested it on my Acer 6935G and Windows 7 64bit version. It probably should work on other models and systems to.

Some of the features that Acer CineDash Config supports are:
•32bit and 64bit systems
•Configuring applications to run and captions for buttons:oArcade DeluxeoEmpowering tech.oInternetoE-Mail•Making and restoring registry backup
•Enabling media keys to work with other programs, like winamp, and restoring original key mapping file

Here's screenshot of it:

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Acer :: Wireless Network Setup Between My Desktop W/xp Pro An My Laptop W/vista Home Preminum Acer 5570Z

Jan 4, 2009

I have a wireless network setup between my desktop w/xp pro an my laptop w/vista home preminum Acer 5570Z.

My laptop can open drives & folders on my desktop, but my desktop can't open drives or folders on my laptop it says I don't have permission. I fixed this once before but can't remember what I did.

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Acer :: Acer 6930ZG With A Fresh Install Of Windows 7 RC 32bit - MapleStory Blue Screen Of Death

Aug 15, 2009

I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.

I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.

And yes, I have also tried to run MapleStory in compatibily mode

As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.

Here is the system log:
Navn på problemhændelse:BlueScreen

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Acer :: Acer 5920G - VGA Card NVIDIA GeForce 8600 GT

Sep 25, 2008

i have laptop Acer 5920G

VGA card NVIDIA GeForce 8600 GT

but its performance very bad and i cant believe its up 2 1024

i barely can play FIFA 2007 and its slow!

is it up 2 VGA driver?

setup icon details say it's version is

is their any new drivers 4 it .........

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Acer :: Which Acer Empower Programs Can Be Deleted Off My Aspire 4720z

May 13, 2009

Which Acer Empower programs can be deleted off my Aspire 4720z?

-Acer Assist
-Acer eAudio Management
-Acer eDatasecuirty Management
-Acer eLock Management
-Acer Empowering Technology
-Acer ePower Management
-Acer ePresentation Management
-Acer eSettings Management
-Acer GridVista
-Acer Mobility Center Plug-in
-Acer Registration
-Acer ScreenSaver
-Acer Tour

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Acer :: Does The Acer Aspire 5583 Support 5.1 Audio Output?

Dec 29, 2008

does the acer aspire 5583 support 5.1 audio output? ( realtek hd audio)

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Acer :: Acer 6920 - No Audio Output Device Found

Apr 7, 2010

I had vista installed on my laptop, Acer 6920, (first OS) and it was direct from factory so everything worked fine. I then installed ubuntu and everything still worked fine. I then deinstalled both of those to put on windows 7 RC where all my hardware was working perfectly (minus the fingerprint reader but i honestly couldnt care about that thing) so my computer eventually got pretty bogged down with crap to the point where boot was about 30 minutes. during this whole time my sound seemed to work, but near the end windows stopped finding any internal sound related hardware (the speakers and the mic). For other reasons i did a clean reformat (3 times) and reinstalled 7 Professional 32 bit and when i booted i downloaded all the drivers and everything seemed to install correctly, but when i rebooted the sound still didnt work nor did the mic. the exact error message windows is giving me is "No Audio Output Device found" however when i plug in a headset or a bluetooth adapter + headphones there is audio and it works perfectly. I really need sound to work as some programs crash if they dont detect a sound output and also for monitoring audio recordings.

I have tried installing all of Realtek's drivers. Literally all of them. None of them worked what so ever despite clean installs and deinstalls.

I now am running 64bit and ive almost given up on this problem. I bearly saved this computer and i dont wanna have to buy a new because of sucha stupid issue like this.
More info:

Under the hardware manager in windows there is no tree for sound devices. there was an unknown component which i put forceware on as i thought it was the sound device but no go.

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 6920
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1303MB used, 4835MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

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Acer :: Acer 4920 - Empowering Technology Framework 2

Dec 4, 2008

i own a acer 4920, but i am interested in upgrading the utilities on my laptop and i see that they have brought out a new framework for some of the other notebooks.

is it possibly to upgrade these features on an acer aspire 4920

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Acer :: ACER 5101 - Keypad/Touchpad/USB Not Working

Aug 7, 2008

i have a ACER 5101 laptop. suddenly one day my keypad and touchpad is not working,
i cant even go to Bios by pressing F2. only sometimes Fn+F6 works.

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Acer :: Acer Extensa 4630Z - Wireless Driver

Nov 17, 2008

I just installed XP Pro on my Acer Extensa 4630Z and I installed all the drivers successfully but the wireless driver. I tried all the drivers from acer's support site [url] none of them work. I also tried what worked for Davoucci with same laptop but this driver also doesn't work for me

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Acer :: New Firmware 1.10 For Acer 6935... Is It Safe To Install It?

Jan 23, 2009

I've noticed that there is a new firmware 1.10 for Acer 6935... Is it safe to install it? Someone tested? I checked in my BIOS that I have 1.04...

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