As you may remember I sent my laptop of to acer for the screen to be repaired, they wiped the harddrive, kept etremely poor contact and kept the laptop away from me for a mo nth. Overall, it was a horrible experience.
Not only that, it was a botch repair job and the laptop died soon after being returned. I had no choie but to return it to them, reluctantly. About 3 weeks go back before i hear anything, then I get an email saying it had bee shipped back to me. A few days later, it still hasn't come. then after a few emaisl to them moe I get a replying saying sorry, but the guy wo said that was mistaken, and it had in fact not been shipped out to me.
Then after another barrage of emails I hear they can't actually repair it, and want to replace it to a new one. And of course, they won't swap the old harddrive in. There was no way I could back everything up this time as it died completely so soon after i got it back. This is unbelievable. I then get an email saying I can buy back my own property from them(ing warranty), which later turns out to be a lie too, I can pay £40 to have 4 DVDs backed up off it. 16 gigs from a 250 gig HD. Oh, joy.
I don't know what to do at this stage. Because they outright lied to me and have jerked me around this much, and the damage was their fault, I think I might have something I can stand on. This is absolute insanity and I can't see how anyone involved is an actual human being.
I want to know what I should do. A guy in my house who worked for apple said i should find a cheap solicitor and get them to send a letter, as big companies don't have time to deal with that kind of thing, and i'd at least get it back quicker.
I bought a new Dell D830 about three days ago for school. I connected to my schools wireless network just fine, and I did this for about two days until I headed back home.
Here we have a wired network and it even worked fine here for about a day. Now I cannot seem to connect to anything here.
I checked the modem, different cables, and I tried to run through the repair option but I still got the same message, 'There might be a problem with one or more network adapters on this computer'. I do have Vista on the computer but besides that the only things Ive loaded are Trend Micro and Mozilla.
Will it effect both wired and wireless networks on this computer?
I have a dell e1505 for 3 years my adapter finally gave out. Dell is selling my old adapter for $70 something. I was wondering if non brand adapters will ruin my computer and where to find these adapters for cheap.
Dell tech came out to replace my motherboard for the second time in 12 months earlier this week and left the wrong ac adapter (didnt notice until after well after he left).
So dell shipped me another ac brick which arrived today, but the laptop still isnt recognizing it. The battery is completely dead now, but before it went down I checked in BIOS and it was showing no AC adapter there either. It's getting power from the wall (green light is on) but I dont have a multimeter handy to check the voltage from the brick to the computer.
The light doesnt go out when I plug it into the computer like it did when the MB died. What are the chances it's a faulty adapter or do I have another problem? Anybody else had this happen? I'm getting really frustrated with this machine. TIA guys.
Dell uses a selection of display panels from different manufacturers on laptops, even if they are described by dell as being the exact same display when you ordered your laptop.
For example, if you were going to order an XPS M1530 with a WSXGA+ resolution, you have about a 75% chance of getting a Samsung screen, and a 25% chance of getting an LG screen.
(The samsung screen is usually very grainy, and the preferred LG screen has a great contrast ratio, is slightly brighter than the Samsung, and is perfectly clean with no grainyness). Dell pretty much builds your laptop with whatever screen they have left on the shelves.
The purpose of this survey is to find out which LCD panels are undesirable or have anything wrong with them, and which ones you should request when ordering your Studio XPS.
I just received my new DELL XPS 16 from Dell by ordering online. I very much like this laptop, I even ordered it despite all its noted flaws but mine happened to ship with a flaw that now i'm not so happy about.
At first I thought my laptop had a bump where the audio controllers are but I figured that it was raised to be more accessible in the dark or something since you can feel it but after a quick google verification, it seems this is a trait that sometimes occurs when these laptops ship.
Anyway, enclosed is a relevent, high resolution pictures of my laptops raised touch sensitive strip area.
I have just received today my new Studio XPS M1640 laptop (with blue ray drive and led screen) and so far all seems to be good except ... It can't play Blue-Ray movies. When I insert a BD disk, the autoplay only gives me the option to explore the folders with explorer. No option to play the disk. If I right click on the drive, I can select powerdvd but once in powerdvd nothing happens.
Notes: 1) I can see the folders on the BD disk in explorer 2) I tried it with the version of powerdvd dx that came with the laptop and also used the online update option of powerdvd dx to get the latest version (8.1). No change. 3) I'm trying to play to the built-in screen, no external monitor connected. 4) I've read somewhere about a blue-ray icon in powerdvd, I don't see this. 5) A long call with Dell support yielded nothing. I specifically asked if they might have shipped the wrong version (non-blue ray of powerdvd), the tech said that they only have the one version and that it has been tested to play BD disks properly. 6) Dell support says to try with other BD disks and if it still doesn't work to return the computer to have it fixed. (I don't really want to do that since it seems to be a software problem). 7) I ran the Cyberlink Blue Ray advisor and it tells me that all is fine except that it doesn't detect a blue ray software player.
Anybody else ran into this? Any solutions?
It would seem a bit strange to have to pay extra for a blue ray movie player on a brand new laptop that included a blue ray drive.
I just bought a new Dell Studio 1535 and encountered the following problem:
I inserted my windows xp installation cd (as the laptop came with no OS). Windows setup began running, installing a multitude of drivers and files as it should until a message, something in the likes of "starting windows" (up to this point the screen is still the dos-style setup program). After a few seconds, a MS windows blue screen appears, stating that it encountered a fatal error.
After reading great reviews about it, I took the plunge and bought the 6935G last week.
Its a fantastic machine and I'm really delighted with it apart from one major problem - I can't get Windows Media Player 11 to run at all.
The installation of Vista SP1 appeared to go well and the machine seems to be operating perfectly in all other ways (apart from the sidebar not displaying gadgets properly which does not bother me much).
I can see WMP included in the list of programs when I click on the start menu and I can also see it in my "C" drive under Program Files but when I attempt to run it nothing at all happens. The blue circle appears for 1 or 2 seconds then disappears - thats all that happens.
I'm not sure if this is related but when I go to the Music section of Windows Media Center I get the message "A necessary component of Windows Media Center is currently not available "
As I'm a "silver surfer" with limited computer knowledge, I'm probably doing something stupid (or maybe forgettiing to enable something) but I would really appreciate help in getting WMP 11 to work on this otherwise fantastic machine.
As I use WMP to manage my music, its important to me.
I've just received my VGN TTWN/B two days ago. It has Vista Business installed by default and I've been going through the guide page by page to ensure everything's just right as I set it up. It's just fab!
Tonight I opened the power icon on the tooltray when the machine was connected to the mains (window showed: connected. Not charging. 80% charged) and proceeded to the lid/button power functions. Here, I found four boxes, two for AC functionality and two for battery. All four boxes were set to 'sleep'. To experiment, I changed one - the AC lid function to 'hibernate'.
I then closed the lid and returned a while later. By now the screen was black, but the power indicator (on/off button) was still lit green. I attempted to restart using the return key. Nothing happened and several minutes later, I decided to hold in the power on/off button for 5 seconds to try to shut the machine down and restart.
It didn't shut down, and once more I repeated trying to unhibernate using the return key, except this time, up came the phrase: 'Operating system not found.' I used various keys and the same message came up again and again.
Now the machine has been sitting there, black screen and with this message. It's disconnected from the AC and the on/off is still lit green.
I have been tempted to remove the battery and replace it, and start again, but this is where I run out of talent. I don't want to do anything to the TT which will screw it up.
System restore discs were made at the very outset.
I have an older e4200 (roughly late 2008) and want to let my child use it.¬† Before I hand it down, I want to completely clean the hard drive and start from a "brand new" perfectly clean hard drive with Windows and all the appropriate drivers installed.¬† How do I accomplish this?
I just got a Vaio VGN-Z890 off the sonystyle website. As soon as i turned it on I saw a red screen with a pixelated windows symbol. When I got to the desktop screen it looks like there's a red tint covering the whole screen, kinda like someone put red cellophane over it. I thought it was the video card so I updated it from the drivers on the sony support website but I got the same result. I hooked it up to my 32" Samsung tv and it looked beautiful with the right colors. So this leads me to believe that it is a problem with the notebook's lcd. The funny thing is, if I go in and change the gamma and other display settings I can get the screen to change to a green or purple tint. I thought that a failing lcd screen could only be red?
-Also, although I am mechanically inclined, I'd rather let sony open up the laptop and check the gpu connection, lest they blame any problems on me in the future for tampering.
I wish to share my experience of owning an ACER 7535G laptop for a fleeting few weeks.
I bought it from Currys on 9th August 2009 for £599.99, because my other laptop was getting kind of old. I work as a software developer so I needed to install all my development software on the new one. Because of this I could not even use it for the first 2 weeks because I did not find time to get everything on it (taking out Windows Vista and installing Windows XP being one of those). Eventually I started using it regularly about 3 weeks after I had bought it. Then exactly 5 weeks after I had bought it, it died on 13th September 2009!
It froze when I was working on it. The screen became garbled although I could still read the last thing I was working on (this to me suggested something wrong with the GPU, or its driver). I had to do a hard reboot by pressing and holding the power button. The next time it froze again before the windows login dialog was displayed, and there were a few pixles on the screen glowing psychedelically, and this time there was also some sound of static coming from the speakers. I tried to hard boot it again and after that nothing ever came up on the screen. The power and other lights do come on, but other than that it is completely dead.
The real shame about it was that it happened exactly 5 weeks after I had bought it. I took it back to the currys that I had bought it from and all they could do was send it back to Acer. They say that if it had happened a week earlier they would have offered a replacement or a refund, and obviously I would have gone for the refund because after this I do not have any confidence in the quality of Acer products.
I try a lot of methods for fixing it..(software + tapping, massaging..) but it's there...
I'm noticed it a couple days after purchase.. A red dot is nearly center of the screen and especially to become visible on white background.. FullHD resolution is hide it because it's toooooo tiny.. But if you know it's there, damn.. it's there...
I'm think to change it.. But i'm worry about to another bigger issue on new unit.. Louder fan, uneven backlight lcd, build quality issues...etc.. I have a one change right.. It's not warranty procedure because one stuck pixel is not meet warranty conditions..
The problem is i have just plugged my laptop into my 1080p samsung TV it finds it and it displays it on my tv and some ATI program pops up, so the picture isnt the best and doesnt take up the whole TV, so i go to the hdmi settings on my laptop and there are 3 options 720 768 and 1080............ i want 1080 but its shadowed out, i cannot click it it, all i can click is the first option!
why this is so? the max resolution on the laptop is 1377x768 on my laptop........ is that the problem? I would really like the 1080p option, the sound comes through my tele etc and it seems great.... but the pic qual aint great.
I have been an avid HP user for quite some time in the recent years. Now graduated from HS, I'm off to the University in search of a reliable notebook. I have looked everywhere! HP, Dell, Apple, Lenovo, Newegg, eBay, and now Sony. Out of all these, what makes Sony a brand I can truly consider to be my trustee for 4 more years?
Some questions to consider:Has the Sony brand kept up to its name? (i.e-build quality)Customer Support for the Vaio, how would you rate it? Are they quick, responsive, and ideal to the typical consumer who might experience problems from time to time?Updates, drivers, and firmware-are they constant?
By quick glance, Sony is the Apple's PC. The company is for style, easy user experience, and simplicity, all with the love for Windows. Ultimately, can you tell me if and why Sony is reliable to purchase from?