Dell :: Beware Of Outlet System Details
Mar 27, 2009
Well returned my E6400 today went quite smoothly. The system was great with the exception of sending it with the wrong display a CCFL not the LED WXGA as in the outlet Details and Order Confirmation.
I been looking in the Outlet several times daily since Tuesday for a suitable placement, Tonight I scored one similar specs as the one I sent back , now I’m thinking ” see persistence and patience pays off”.
Check the specs one more time everything looks good, click checkout and confirm. Soon I browse my email Order confirmed WXGA LED click on the hyperlinked Order Number for a detailed view of components installed ……Lo and behold CCFL !!!!!!!
I immediately contacted Dell and explained the problem and cancelled my order, the agent told me to stay on the phone as she would transfer me to a sales rep who then will make sure I’ll get a LED display on a comparable spec’ed machine. 30 minutes later the sale agent answered and questioned what system listed in the Outlet would I be interested in.
I explained I was told she would work that out for me and find something similar to my past orders but with an actual LED display, she then said all she had was what was listed and further stated that one cannot go by order confirmation of what the system specs were
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Oct 15, 2009
It seems like there are a bunch of people who are getting a system exchange, but have been waiting over a month to receive the system. Please post your system exchange details and any estimates given by Dell support here so we can get a better idea of how long this takes during this time of the year....
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Jul 20, 2009
I'm looking at purchasing an Inspiron Studio 1555 laptop for a friend through the dell outlet store in the UK.
However all the processors show up as 'Click System ID - 0'
See [url]
Dumb as it sounds, can anyone confirm for me that the refurbished models do in fact come with a processor and what spec it is?
I emailed Dell a week ago and still have had no response, which I suspect is par for the course.
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Dec 23, 2009
Bought a Dell XPS 16 i7 with te RGBLED a while back BEFORE reading te numerous postings on this setup.
My first issue was the OVER saturation of reds with the RGBLED monitor.
It WILL look fairly decent when watching a movie but if you're thinking about getting it for photography, you WILL NOT be able to CORRECTLY adjust the saturation levels...and also, the brightness is WAY too bright even at its lowest setting. Be cautious about 'reviewers' who say the extra $$$ is TOTALLY worth it to get this monitor...it might be ok for gaming and multimedia (alto even during those applications, I found it rather distracting) but I NOT recommend this for professional uses...don't be fooled by 112% gamut. If you feel the need to purchase this laptop, stick with the 15.6 LED...but then that begs the question: Why buy a 16 inch laptop that as a 15.6 monitor??
Secondly, Ive begun find reports that the 90w power adapter is inadequate to power the laptop. Forum users have posted benchmarks showing decreased performance using the 90w adapter compared to the battery (lol). I think this may explain why my monitor was flickering every so often while plugged in. Very annoying. Ive read of people calling and calling and calling and calling Dell CS and finally calling getting them to ship out for free the 130w power adapter which seems to fix that problem. (pretty sure you can search here and find info on this)
Thirdly, Ive been researching DDR2 compared to DDR3 and, please, correct me if I'm wrong, but using 2 dimms of DDR3 is rather ineffectual since the i7 core is built to utilize a triple channel setup. So it seems the XPS 16 doesn't really get to sow off ALL its performance.
And lastly, the idea of a subwoofer in a laptop SEEMS like a cool idea, but considering the build quality of the XPS 16, all it really did on mine was VIBRATE the plastic seams...and I couldn't really turn off or lower the bass enough even as a workaround.
I guess since Im writing this, I might as well share about the 9 cell battery...again, seems great to get a larger capacity battery, but I found it annoying to have this BULGE coming out of my laptop bag. And considering I wasnt getting much more than an hours worth of battery with the RGBLED and an i7 cpu, I always had my underpowered 90w adapter with me. Im pretty sure they include the 9 cell b/c it adds some room underneath the laptop for extra ventilation. Im wondering if they've had some warranty returns due to overheating.
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Oct 29, 2008
I've had good results from installing the Intel matrix storage driver v8.5 direct from Intel (newer than the Dell version) but tonight I tried the even newer v8.6 version from Intel and have had two blue screens, so having to revert.
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Feb 11, 2009
However measurements conducted using a professional grade meter severe issues:Yes the colors do pop but green is widly oversaturatedMost colors have incorrect hueYes maximum luminance is very high but black levels are very poor, so the contrast remains below 580:1Color temperature is too high (greyscale suffers from a greenish tint)
Those issues cannot be solved:Calibrating the greyscale to a different color temperature (65K standard) reduces the contrast significantly. Adding some red will fix color temperature but also increase black luminance and hence reduce the contrast.The color saturation and color hue controls do not alter the green color in any significant way.
While the display may be ok for gamers who like nuclearly inaccurate colors, the display is very poor for what it is supposed to do: displaying Bluray films and other video content (after all this is a 16/9 HD media laptop)The poor black levels mean the picture looks flat and 2 dimensionalThe color inaccuracies lead to radiating grass and foliage as well as incorrect skin tones.
I am including the details of my measurements below, as well as examples of ow the color settings of the ATI Catalyst Control panel affect the readings.
Contrast
Black Level: 0,48cd/m²
White Point (maximal luminance): 270cd/m²
Contrast: 560:1
Unfortunately, this is merely average, as most competing non LED panels have contrasts of 600:1 or higher. Also any good screen should have black levels below 0,3cd/m² .....
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Jul 9, 2009
Few days before i started a thread regarding the display issue .. and today i was got a replacement for my keyboard...
the old one was very strong and sturdy ... the new one was fragile, and flexible.. i called the CC then and reported that teh keyboard is very fragile...
he told me that currently all replacement keyboards are like that...
it seems that Indian customers are the ones who have been ill treated with cheap parts...
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Dec 3, 2009
This is the config, per the packing list:
Studio XPS 16 Notebook
Intel CoreTM i7-820QM
8GB, DDR3, 1333MHz 2 Dimm
16.0 inch Wide Screen 16:9 1080p Full HD RGBLED LCD w/2.0 MP, XPS 1645
ATI Mobility RADEON HD 4670 1GB
256GB Dell High Performance Solid State Hard Drive 2.5MM
Merlot Red High Gloss Finish with Leather XPS 1645
Genuine Windows 7 Professional, 64bit, English
Integrated 10/100 Network Card
8X DVD+/-RW Slot Load Drive (Dell mistake, BluRay was ordered, its enroute)
Creative SoundBlaster X-Fi MB
Intel WiFi Link 5300 802.11AGN Half Mini Card
9-cell Battery
Programs and Features:
Device Manager:
Disk Management:
Autoruns:
Running Processes (All 80 of them!!):
(Windows) Startup items:
Control Panel:
System Tray:
Windows Experience Index:
Startup time (From power-on to logon, no peripherals attached, power connected):
28.0 seconds
ATTO Disk Benchmark:
(Transfer size 0.5 to 8192 KB, Total length: 256MB, Direct I/O enabled, Overlapped I/O, Queue Depth: 4)
CrystalMark DiskMark:
CrystalMark Mark2004R3:
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Feb 20, 2009
I play a video game, and my fps will go from 70-80fps, then just SPIKE to like 2fps and I will get artifacts.. I figured it was a display driver, I've tried probably 20-30 of them now (just random vista 32 bit drivers), all with the same results. When I monitor my task manager I'm using 100% of my CPU Usage, and around 1gig of ram while a game is running. I am trying to figure out 1) what the deal is and 2) how to resolve it...
Here are my specs:
Dell
Inspirion 9400
Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz 2.00GHz
2046MB RAM
Vista 32-bit Operating System
NVIDIA Geforce Go 7900 GS
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Jul 24, 2008
I spent a few hours working with Riva Tuner and drivers and I am now able to see all of the shader info.
If you also want to do this, download the 169.39 drivers for the Quadro 3700 Desktop model, then hack the inf file to include 061c (3700 is 061a) and install the drivers. In Riva Tuner go into the Power Users Settings and set ForceVGADeviceID to 193 (8800 gtx I think) in Vista or 401 (8600GT) in XP. This will allow you to unlock the Low Level System Settings.
The 175.75 drivers will NOT work with Riva Tuner.
Ok, on to what I found. There are a total of 128 stream units in the 3600M. 64 of them are disabled (units 4-7) with no hardware mask. There are a total of 6 raster units in the 3600M. 2 of them are disabled (units 5-6). It appears as though Riva Tuner is not able to re-enable them - at least not in Vista 32. I also tried XP with no luck.
Looking back at the 7900gs to 7900gtx Bios flashing, extra stream units were probably not enabled after the flash, but performance increased. This led me to compare the 8800MGTX info to the 3600M info. I also compared the 3600M to the desktop 3700.........
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Aug 28, 2009
on OS X is there any way to see some details on a file by hovering your cursor over it? Ex: If I hover my mouse on a JPG on my desktop I can see the dimensions (like 1920x1200) and the filesize (like 2.3MB). Is there any way to enable this on my Macbook Pro?
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Dec 24, 2007
Could a few technologists in the know give me a detailed rundown on the primary differences between the three nVidia card options for the E1705/9400?
I quickly replaced my original X1400 with a dual pipe 7900GS but I am now interested in either moving up to a 7900GTX or a 7950GTX. I know I will also need to upgrade to the 130W or 150W PS as well.
I am looking for comparison information regarding memory, clockspeeds, pipeline counts, pixel/vertex units, pixel/fill rates, processing bandwidth, etc.
I am also curious about a good source for the purchase of any of these items. I have found one posting on eBay for a 7950GTX. I am interested to know if I can purchase directly from Dell, or save a few bucks by purchasing from eBay or a forum member. I also know I have read that there are equivalent Quadro (sp?) cards which will work in my machine. Are there any disadvantages to taking this route?
I know I could dig through a thousand plus posts on the topics and find all of the information I want, but I also know how much you guys thrive on expressing your technical expertise on subjects such as this ..........................
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Jul 25, 2014
I have a CQ61-310SV with the F.07 BIOS revision. On the BIOS downloads section here I can see the fixes for the F.15 revision. Where can I read about the changes in the versions inbetween? (F.08-F.14)
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Jul 7, 2009
www.dell.com/outlet has 1st generation Studio XPS 16's on the outlet as I write this.
There are now 24 SXPS16's on the Outlet. Max price is $2469, minimum is $859
Highest price is $1,499, lowest is $879.
All come with the HD 3670 graphics. Some with Blu Ray + RGB 1080p screen
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May 3, 2009
The 15% off outlet coupons are gone now, right? I just found a good SXPS 1640 8gb ram system..
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May 9, 2009
Pardon me if this is in the wrong section. But I was going to buy a refurbished Dell Latitude, but when I try clicking on check inventory button, it says sorry page not found.
Is anyone else having this problem? I know the home section works, only the business section doesn't
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Jan 12, 2009
Are the products sold through the Dell Outlet as good as ordering brand new? I am interested in a Studio 15 laptop, but a new one is beyond my budget.
A previously ordered new can be bought in the outlet for as little as about $650 or so. What am I losing by buying from the outlet rather than new?
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Nov 5, 2008
I'm curious to hear what experiences you all have had with laptops from Dell Outlet (looking at Latitude D630). Was it a scratch-and-dent, refurbished, previously ordered new, etc.?
I would upgrade to 3-year Pro Support and Warranty and buy additional accessories (docking station, router, etc.).
Is it worth the risk? Will they take it back no questions asked or do I have to pay 15% restocking fee? (Dell was ambiguous about this).
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Feb 20, 2009
i saw this searching the outlet
http://outlet.us.dell.com/ARBOnlineS...X2F&POPUP=true
was under 4400 after rebate i think its a great deal fully loaded
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Jun 6, 2009
i'm considering buying an e6400 from the outlet and i've been trying for days to find a configuration that i'm happy with. i've noticed that the hardest to get "right" are the screen and battery which is where this question comes in.
when i get an outlet "scratch/dent" or "cert refurb" are the batteries the original ones or are they new? i ask because if they're the old ones, there isn't too much of a point in getting a 9 cell over 6 cell because the batteries have probably lost a bit of capacity already.
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Apr 28, 2009
I just purchased this system for $605 (ex tax) in the outlet for my aunt, who is barely computer literate. She'll use it for email and skype. She needs Ultimate for foreign language support.
Latitude E6500 LaptopIntel Core 2 Duo P8600 (2.40GHz, 3M L2 Cache, 1066MHz FSB)Genuine Windows Vista Ultimate2 GB DDR2 SDRAM 800MHz (2 DIMMs)160 GB SATA Hard
Drive (5400RPM)NVIDIA Quadro NVS 160MWeb CameraIntegrated Webcam with digital microphoneCertified Refurbished24X CD RW/DVD Combo Drive Dell 1397 802.11B/G
Wireless Mini Card6 Cell Primary Battery125V Power Cord90W AC AdapterBack-lit KeyboardBrushed Metal Black15.4 inch WXGA+ LED Laptop Screen
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May 28, 2009
I was planning on using a coupon at the dell outlet to get a better deal, but today while looking for the perfect system for me I saw this:
ABOVE PRICES INCLUDE ANY APPLICABLE DISCOUNTS. All systems refurbished. Supplies limited to stock on hand. Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Purchase limit of 5 systems/customer/week. For Dell Outlet U.S. purchases only. Dell reserves right to cancel orders arising from pricing or other errors.
Does this mean I can't use a coupon code?
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Apr 17, 2009
I have had a bad experience with dell outlet and am weary of purchasing another unit...
Has anybody had any good experiences with the outlet and if so, what unit did you buy and for how much?
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Apr 13, 2009
I have a choice to buy an M4400 from either dell outlet or ascendtech for the same price; $900. However, the latter offers an core 2 extreme x9100
(instead of a 2.4 P from the outlet) but with only 30 days warranty! I hear that dell outlet offers 3 years warranty...
I don't know much about Precision station quality or reliability so I want to know your opinion about which I should go for. In my head
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Jun 4, 2009
Why is Dell outlet not available in Australasia?
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Mar 21, 2009
Is it 21 days or 30 with the Outlet Latitudes? Also my invoice states the March 9th so I would have to the request for a refund due to not getting the right item on the 27th the latest as they are closed on the weekend correct ??
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Feb 7, 2009
I know xps 16 is quite new in the market, but anyone knows when Dell would sell xps 16 in the outlet?
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Mar 12, 2009
Does anyone know when dell will get the Studio XPS laptops in the outlet?
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Apr 10, 2009
I want to get a durable work station notebook and narrowed down my choices to the Precision M4400, HP Elite Book and Thinkpad W500.
Getting the Precision from the Outlet seems the cheapest option. Anyone have any experience getting a laptop from there?
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Mar 18, 2009
Outlet shipping to Canada?
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