Dell Inspiron 11 :: 3000 Series - Screen Rotation

Oct 19, 2014

i bought my dell laptop from the website (malaysia), and after a couple of month using the touchpad seems to be not working. Called them and they sent a technician to repair it on site, only to see him bringing 2 parts that were not related to the problem (motherboard & keyboard), which was he replaced mine with the new one anyway.

But that still did not fix the touchpad (in his defense, he said "they" only gave him those parts and he has no clue why), so he said he will get back to me about the touchpad and meet up another day to replace the correct part.

Now im writing not to complaint about the touchpad, but the screen rotation. After the temporary "fix" it seems that whenever i tilt my screen sideways or upside down, screen rotates as normal. Problem is, it wont rotate back to the original orientation when i tilt it back.

Eventually after he left, did some tinkering around and found 3 methods that worked:

1. pressing ctrl + alt + up arrow

2. change the orientation settings in Intel HD graphic properties

3. this one is weird a bit, i had to open up the laptop screen so its flat with the keyboard, THEN only the screen rotation works like normal if i tilt the whole thing upright.

But these methods did not fix the orientation problem, its more of a temporary solution as it wont tilt back to the original position in the "laptop mode".

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OS Name Microsoft Windows 8 Pro

Version 6.2.9200 Build 9200Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name sunnySystem Manufacturer Dell Inc.System Model Inspiron 3542System Type x64-based PCSystem SKU 0651Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date Dell Inc. A03, 5/27/2014SMBIOS Version 2.8Embedded Controller Version 0.03BIOS Mode LegacyBaseBoard Manufacturer Dell Inc.BaseBoard Model Not AvailableBaseBoard Name Base BoardPlatform Role MobileSecure Boot State UnsupportedPCR7 Configuration Binding Not PossibleWindows Directory C:WindowsSystem Directory C:Windowssystem32Boot Device DeviceHarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "6.2.9200.16384"User Name sunnysunny BZUTime Zone Pakistan Standard TimeInstalled Physical Memory (RAM) 4.00 GBTotal Physical Memory 3.91 GBAvailable Physical Memory 2.63 GBTotal Virtual Memory 7.41 GBAvailable Virtual Memory 5.86 GBPage File Space 3.50 GBPage File C:pagefile.sysHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Data Execution Protection Yes

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