Dell Inspiron 2105 :: BSOD Without Options At Boot

Jan 27, 2015

Here is my HW: Dell inspiron 15iR-2105 with Windows 7 Home Premium 64 bits

My wife said she just fell a sleep with her computer on, ok but now her comp won't boot at all.

Here is the history:

1) At first boot the next morning she was getting IRQL_NOT_LESS_OR_EQUAL. I have tried all the options after pressing F8 without any success the comp kept on rebooting and showing the BSOD or 2 options start windows 7 normally or start windows 7 repair (recommended). When I select either of these I get the BSOD (IRQL....)

2) The command prompt was getting stuck on aswRvrt which I found out to be an avast file. 3) I wanted to secure my wife's data first so I removed the HDD used an USB adapter and connected to my computer and was able to get all of her data. I also was able to remove (so I think) avast from here comp by using and run it on her HDD. I also removed all avast driver in windows/system32/driver from her comp because after removing only the aswRvrt another avast driver was getting stuck (aswVmm)4) Now I still get the BSOD and when using command prompt, it gets stuck on classpnp5) I found that ALT + F9 would show me this:

Edit boot optionEdit windows boot option for: Windows 7Path:WindowsSystem32Winload.exePartition 1Hard Disk 9430081d


Press Enter To Sumbit

I do not know how to use this option so I just hit ENTER.

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I have an inspiron 15r, about a year old that returns a BSOD upon boot. 

The problem is with Iastor.sys - which I understand is Matrix Storage Manager. 

My problem is none of the regular boot options work. No safe mode, no last good config. 

Would it be possible to just download a new iastor.sys and replace the existing file with a new one via repair console?

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Laptop manual boot:

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Link to picture 

There is no UEFI/BIOS options to set the 'SATA Controller Mode' accordingly, nor does the [F7] text mode option work.

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And for a split second the BSoD flashes "INACCESSIBLE_BOOT_DEVICE" (the BSoD sits for a few seocnds then this message pops up for a very short amount of time, I had to film it and go frame by fram to figure out what it said) On the next boot cycle a little "Preparing Automatic Repair" pops up. This goes on for a long time too, and when it finishes it takes me to a blue screen asking for my keyboard layout. Upon selection I am greeted with an option to troubleshoot or turn off the PC. Troubleshoot then allow me to refresh my PC, reset my PC, and advanced options. The refresh option when selected states "The drive where Windows is installed is locked. Unlock the drive and try again." The reset option brings up a "Please Wait" then comes up with an error stating "Unable to reset your PC. A required drive partition is missing." Under the advanced options I am presented with an option to do a system restore, which errors out and tells me to specify which Windows installations to restore, an option to do a system image recover, which errors out giving me the error code 0x80070002, an option to do a startup repair, which then says that it could not repair my PC and nothing is listed under "Log file", an option to adjust my UEFI Firmware Settings, which just loads up the BIOS, and an option to load up the command prompt. The command prompt is where things start to get intresting.

I ran diskpart then list disk and list volume, list disk returned "There are no fixed disks to show" and list volume returned "There are no volumes." I proceeded to run chkdsk /r /f /x but that returned that the drive was write protected, which I am assuming is because I am running off the recovery x drive. I also ran sfc /scannow which stated that there are pending repairs and that I need to restart to fix them. So, after all this it would appear that my hard drive is not mounted or malfunctioning. However, in the BIOS the hard drive is listed, also I tried changing from AHCI to compatible and that yeilded no results. I then proceeded to simply try to use the novo button and do a system restore, however when I tried this it poped up a screen saying "Windows is loading files" and when the progressbar completed the computer reset and when back to the boot screen and put me back where I started.

I tried booting from a USB flash drive and a USB CD drive and both of them failed and just reset the computer and brought me back to the boot loop. I tried reseting the BIOS, pulling the power plug and battery and holding the power button for 20 seconds, and a BIOS update to v3.05 (I used the CMD prompt to open notepad then navigate to a folder that contained the BIOS update exe and updated the BIOS), and none of these worked. I then proceeded to pull the hard drive from the laptop and stick it in my desktop. I tried booting off this hard drive on my desktop, but this did not work. I was able to grab all my data from the drive and back it up on my desktop perfectly fine.

Also, when I loaded up disk management, I noticed another 350mb recovery partition. Shortly after getting the laptop I made a post on these forums asking about what all the partions on the primary hard drive and I included a picuture of the disk management (the thread with image can be seen here) and in that picture there is only one 350mb recovery, however, now there is two. Not sure if this is of any use or not, but I am just trying out be as through as possible. Also, I ran a chkdsk of the primary partition (c drive when on the laptop) when I had it in my desktop and that did not work any.

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Technical Information: ***STOP: 0x000000ED (OxFFFFFA8005252870,0xFFFFFFFFC00000B5,Ox0000000000000000,Ox0000000000000000)
On restarting I was given two options:
1. Launch Startup Repair - Choosing option 1 gave me an error message HP Recovery window stating - Create file fail. On clicking Ok, it takes me to another screen (HP recovery manager window) stating Recovery not supported under current configuration, please enable accelearation option for intel Smart Technology and try again. When I click Ok the screen closes and the computer shuts off. 
2. Start Windows Normally - Choosing Option 2 gets me back to the BSOD with the same error
Then I tapped on F8 while stating up. I was given a host of options:
1. Repair your computer - Error window (Windows Script Host) Script: X:Rita-toolStart.vbs; Line: 93; Char:14; Eror: The system cannot find the file specified; Code 80070002; Sourcenull). then it goes back to the error reported earlier for Launch Startup repair
2. Safe mode - BSOD same error
3. Safe mode with networking
4. Safe mode with command prompt
5. Enable boot logging
6. Enable low-resolution video (640x480)
7. Last known good configuration (Advanced) - BSOD same error
8. Directory Services Restore mode
9. Debugging mode
10. Disable automatic restart on system failure
11. Disable driver signature enforcement
12. Start Windows normally
I did not try any of the other options as I was not sure what it was. Then I tapped F2 while starting up and went into the HP Advanced Systems Diagnostics screen. There were a lot of options for running tests. 
Every test I run ends up as failed. Failure ID: 0U6G3A-63C785-MFPX0J-60R803. It always says Hard Disk Short DST: Failed
Bottom line is any option I take it gives me one of two errors, either the BSOD UNMOUNTABLE_BOOT_VOLUME or the error that my repair utility cannot create a file.
My system information:
Model: HP Pavilion g6 2010tx Notebook PC
Processor type: Intel Core i3-2350M CPU @2.30Ghz
Current Processor Speed: 2300MHz
Memory Size: 4096 MB RAM
BIOS Date: 05/29/2013
BIOS Revision: F.25

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