Been lurking around these forums for sometime, unfortunately it seems my first post is slightly depressing.
I had an accident with the M90, cola spilt all down the back of the M90, and what made it worse is that it was done while i wasn't there, had left it to render. So don't know how long it was sitting in this puddle of coke, (I suspect the cat or toddler as culprits!).
Anyway, turned off straight away, phoned up dell as I wasn't sure if I had accidental warranty, bought item second hand, however I did transfer warranty successfully, shortly after point of sale.
Now it was only then that I found out the warranty included complete care, (my heart started beating again) and the service rep arranged a pick up for the following business day. Even though the machine had a next business day warranty, he said it could take up to a week as spillages often require long diagnostic tests. I wasn't fussy, I just wanted a repaired machine
I was thinking about the Dell Accidental Coverage.
What happens if you have a 3 or 4 year coverage plan and something happens to your machine in, let's say, the third or fourth year? Do they give you the same system again or do you get the "current" version of your old system.
Hp will allow you to purchase accidental damage coverage for up to one year after purchase.
Does anyone know if there is a grace period? ie... amount of time from when you buy the extra coverage to first time you can utilize it? anyone have any feedback as to whether it has any eclusions or fine print that an average consumer should be aware of ?
I found a small U-like crack around the bottom near the AC connector and the hinge are intact with the bottom housing.
I did not notice it was there after 10 days of use. Once I found it, I called Sony Customer Service to discuss about it , and I was connected to Tech Support for Repairing this unit. (I decided not to return it for credit since I already returned 4 Z690s for keyboard lifting issue for two, high-pitched noise, cosmetic damage and I got sick and tired of returning the VGN Z690)
here are some pics for the cosmetic damage (it is small but noticeable) and keyboard. [url]
Once the laptop arrived in the repair center, they gave me an estimate of $161.40 for replacement of bottom housing.
I should have sent it back for repair but I gave the repair center one last chance and tried to save some time on placing new order. I received the laptop on April 20th.
But high-pitched noise started to cry out for my attention... which did not existed before the repair.. I sent it for repair on 22th and it is still being diagnosed....
I've searched the forum but could not find a definite answer.
My wife is using my old m1710 mainly for photoshop and i have noticed that it's very very hdd intensive. She complains that it would freeze sometimes when working with a lot of files or with large files.
I decided to upgrade the HDD to SSD, but after reading here and there i saw different opinions.
Some say i will not see any increase in performance because the bottleneck is the SATA support of m1710 mobo, some say still there will be increase in performance.
A Dell Studio 1737 OR the Dell Studio XPS 1640? The Studio 1737 has been out longer for any problems to be fixed and whatnot and comes at a lower price. The Studio XPS 1640 has been out for just a couple of months and there are dozens of reports of BSOD's, heating issues, etc...
I would like to get the Studio XPS 1640, but generally I wait about 4-6 months after the product has been released before buying. There are talks about a built-in TV Tuner, but I haven't seen that on the Dell website. People are also saying Dell is going to upgrade the video card .....