Hp will allow you to purchase accidental damage coverage for up to one year after purchase.
Does anyone know if there is a grace period? ie... amount of time from when you buy the extra coverage to first time you can utilize it? anyone have any feedback as to whether it has any eclusions or fine print that an average consumer should be aware of ?
My M1330 recently took a spill. I accidentally knocked it off the cabinet when I tripped over the cord. Anyway, physically it is quite messed up, but it is still barely ticking.
Luckily I have accidental damage coverage on my system. If I were to file a claim, would they just completely refurbish my system, swap out my current system for a new m1330
I was thinking about the Dell Accidental Coverage.
What happens if you have a 3 or 4 year coverage plan and something happens to your machine in, let's say, the third or fourth year? Do they give you the same system again or do you get the "current" version of your old system.
I'm sure this has been covered, but is this warranty offered in Canada? I can't find anything about it on the Canadian site, and the people in the stores don't know anything either.
View 3 Replies View RelatedWhen I bought my laptop, I was offered 5 years of Dell Complete Care Accidental Damage Protection even though I only had ONE year limited warranty. This was all over Dell Chat online support.
The representative assured me that I did NOT have to extend my warranty past one year in order to take advantage of five years of accidental care.
In other words, I would have no coverage on manufacturer's defects past the first year, but if I dropped my laptop four years down the road, Dell would replace or repair it.
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I have had the same issue with 10 days old Z690.
I found a small U-like crack around the bottom near the AC connector and the hinge are intact with the bottom housing.
I did not notice it was there after 10 days of use. Once I found it, I called Sony Customer Service to discuss about it , and I was connected to Tech Support for Repairing this unit. (I decided not to return it for credit since I already returned 4 Z690s for keyboard lifting issue for two, high-pitched noise, cosmetic damage and I got sick and tired of returning the VGN Z690)
here are some pics for the cosmetic damage (it is small but noticeable) and keyboard.
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Once the laptop arrived in the repair center, they gave me an estimate of $161.40 for replacement of bottom housing.
I should have sent it back for repair
but I gave the repair center one last chance and tried to save some time on placing new order.
I received the laptop on April 20th.
But high-pitched noise started to cry out for my attention...
which did not existed before the repair.. I sent it for repair on 22th and
it is still being diagnosed....
does hp accidentaly drop/spill cover acid spill? just wondering cuz im going to use it in a lab full of strong acid that might burn the laptop.
View 3 Replies View RelatedI have an issue on my 8 month old HP HDX18 laptop....my 3 yr old son was watching a video and accidently spilled 1/4 glass of water on the laptop.
The lappie shut off and wouldn't turn back on. I quickly disconnected it from the wall and removed the battery. Then I opened up the case up, took apart the mem, HDD and left it outside in my backyard today to dry up and then put everything together and booted up. Laptop boots up usual now BUT the wireless/volume are disabled. Some of the arrow keys are also not functioning normal either. While its obvious its not a total h/w failure, I have some doubts on the mobo/keyboard.
I do have the HP warranty but I'm pretty sure it doesn't cover water damage.
I'm planning to purchase this warranty plan but I'm wondering if it is global. I live in Canada so I'm wondering if I bought this in the US, would it work in Canada as well. In other words, would I be able to use warranty in Canada even if I purchased it in the US (my laptop is from the US as well)?
View 3 Replies View Relatedi drop my hp 6803s not much damage done but it says bootmgr is missing i have done some start up test when i do hard disk test smart check-passed short dst-failed ,when i try and boot from the disk it dosnt work or maybe iam not waiting long enough for it took work i waited over an with like dark drak blue screen then the mouse comes up then i wait more and still nothing.
View 6 Replies View RelatedDoes anybody know exactly what coverage is included in part number 902-5690?
I thought I had full technical support, but they billed me $129 to troubleshoot and clean an issue being caused by virus and other malware.
I am planning to buy an AW or XPS 16 in a couple of months, in US and one of my relatives will bring it in India, where I will be using it.
Does anyone know if Dell has International coverage on their Limited Hardware Warranty? Will I be able to receive Dell's service (should any hardware problem arise) in India, for a laptop purchased in USA? Its not feasible to transport the laptop back to US just to repair it.
i was looking over at the VPC-Z12 leak page from Australia it shows that only the 1920x1080p screen has the 96% Adobe RGB coverage. Is this just australia or is the 1600x900 screen offered by Sony everywhere else (US & UK specifically) 96% Adobe RGB as well?
View 4 Replies View RelatedI was wondering if the accidental coverage from Dell is worth it on the m17x? Does anyone have this coverage and has had to use it?
View 10 Replies View RelatedBeen lurking around these forums for sometime, unfortunately it seems my first post is slightly depressing.
I had an accident with the M90, cola spilt all down the back of the M90, and what made it worse is that it was done while i wasn't there, had left it to render. So don't know how long it was sitting in this puddle of coke, (I suspect the cat or toddler as culprits!).
Anyway, turned off straight away, phoned up dell as I wasn't sure if I had accidental warranty, bought item second hand, however I did transfer warranty successfully, shortly after point of sale.
Now it was only then that I found out the warranty included complete care, (my heart started beating again) and the service rep arranged a pick up for the following business day. Even though the machine had a next business day warranty, he said it could take up to a week as spillages often require long diagnostic tests. I wasn't fussy, I just wanted a repaired machine
So, basically I was being a clumsy idiot and I spilled some chicken noodle soup broth on my precious inspiron 1520 while I was using it.
Before I managed to shut it off, it started playing audio through the speakers as opposed to the headphones I had plugged in, but otherwise it was still running when I powered it down.
I took out the battery, unplugged everything, and held it upside down and let the liquid all drain out.
After it was done draining I let it sit for about an hour and then completely disassembled it, removed the heatsinks, fan, drives, cards, etc...
and except for the area where the media buttons were, almost everything was dry, even the things directly below the keyboard, the area around the audio jack, and in the area the liquid drained from .....
Two days ago, I had left my Vaio TZ on all night to download by wi-fi while I was sleeping, my first time doing this. I had left it running with the lid closed below my bed on carpet.
After this, it seems as though the hard drive has been permanently damaged. I noticed that Windows XP now takes minutes to boot up instead of seconds .....
I've managed to spill half a glass of water onto my E6400. I unplugged it and straight away and waited 24 hours.
The laptop now doesn't boot: the BIOS runs and the hard drive gets accessed and then it powers down.
Is it going to be obvious to the engineer that all of this was caused by water?
I have a dell e1505 for 3 years my adapter finally gave out. Dell is selling my old adapter for $70 something. I was wondering if non brand adapters will ruin my computer and where to find these adapters for cheap.
View 6 Replies View RelatedI recently spilled some mountain dew on my mbp. I turned it off and wiped it down and it works fine except the spacebar and a couple other keys are sticking down and dont have a good mechanical response. Does anyone know how much it would cost to maybe clean under the keys or replace them?
View 10 Replies View Relatedi've been given a Dell Inspiron 1525 with water damage to repair.
it doesn't look like a lot of water has gone into it, there's some marks on the metal parts of the internal frame and a little bit of rust marks on the top of the dvd writer drive. There was some corrosion/rust on a couple of the chips which i have cleaned and scrubbed off.
When it's plugged in, the blue battery led comes on, when left on both the power light and the battery light come on aswell as the light under the power button, But it doesn't boot and the fan doesn't start.
at one point the fan did spin but only for about 3-4 seconds and went back off.
Hi this is my first post and I just had a question about a replacement for my e1705 through complete care. I left my laptop outside and it poured and I completely forgot about it.
I haven't talked to dell yet but I'll definitely be covered if I have complete care correct? Also I've been reading that sometimes you don't get the same laptop back and you get a replacement.
What are the chances that I'd get another e1705 since I have accessories for it already that I like (bluetooth adapter that I'm hoping isn't ruined and an extra battery) or would I get a newer laptop since the e1705 has been discontinued? Also how long am I going to be without a laptop? I did a search but I wanted some answers for my specific case.
I have a concern about possible heat damage to my Dell XPS 1530. I had my laptop in its case, turned off, in a metal locker at work. When I came to work one day they had been having problems with the heating system in the building, and my office was very hot, probably about 100 F. I don't know how long the office had been that hot, but possibly all night. The locker may have gotten even hotter, since it's near the radiator.
When I took my laptop out of its case, it was very warm to the touch. I stupidly turned it on and began using it while it was still warm, in the hot room (although I had opened the window and the room was starting to cool down). I read afterward that it should only be operated in an environment up to 95 F. Now I'm worried that I might have damaged it, although it seems to be working fine. How can I tell if any damage was done? The laptop is a Dell XPS 1530. (This all happened a few days ago.)
Would it be worthwhile to have it inspected to see if any damage was done? Or would it be better just to continue using it and see if any problems pop up?
I Have a XPS M1530 with windows 7 and vista installed on the hard drive. My sound has stoped working and then it restarts randomly when playing a dvd or a video file on the system.
So i Phoned up Dell, and i tell them that i think the problem may be an hardware problem. As it happens on both of the operation systems, but plays fine through the headphone socket.
i have problem my video card 7900gs head site damage. 20min work i have 80C, mabye anybody have this head site and could sell to my or recomend how this problem resolve.
View 3 Replies View RelatedBought Samsung 2253BW 22" LCD Monitor
Plugged the monitor into my laptop DELL Inspiron 6400
Installed the samsung monitor drivers and Magictune ask to reboot
LCD on my laptop went blank (back light is on, no picture displaying)
Incompatible Video Controller at Diagnostics
Native resolution 0 by 0 at bios
Unistall everything samsung magictune drivers and software, uninstalling and reinstalling the graphics drivers. Tried booting in safe mode and doing all of previous said steps.
The laptop does not even display a picture when booting up (BIOS, Post, Windows Loading Screen, etc.) in the internal lcd screen only on external samsum lcd monitor.
Tried switching from CRT/LCD multiple times with the new monitor connected and disconnected.
I think it was a casuallity and I already change the inverter NO FIX at all
I dont want to replace the full LCD display from Dell as support say, I want to Sansumg pay for it IF YOU HAVE A SIMILAR PROLEMB PLEASE POST HERE, It doensn't matter if you already fix the problem by replace your LCD from Dell or by yourself.
I bought a sony vaio laptop a little over 2 years ago. I never had a problem untill about 4 monthes ago. I got the "blue screen of death". It said something about the BIOS but would never stay on long enough for me to totaly read it. I went to Best Buy and asked if they had any ideas.
The guy said to contact Sony and get a recovery disk, so i did. I ran the cd but half way through it I got another blue screen that read:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time youve seen this stop error screen, follow these steps:
Check to be sure you have adequate disk space .....
My computer is about a year old. When I turn it on, it will Go to the home screen & then it will go to a blue screen with a message that says a problem has been detected and windows has been shut down to prevent damage to the computer. Technical Information: STOP: 0x0000007E .How can I fix this so I can get back on to use my computer?
View 4 Replies View RelatedMy 2 year old spilled juice on my new laptop about 3 weeks ago, and now when I power it on it goes to the boot screen, the blue bar doesn't finish loading and it turns off. Ok, today I was just trying things. It's 3 buttons at the top right of the laptop, if I hold the middle one the computer will boot, stay on and I can do everything as normal. But if I let that button go, it turns right off.
View 2 Replies View RelatedMy Inspiron 5521 warranty has expired a month back and now suddenly my laptop shows a message saying your battery has encountered a permanent damage during startup...The battery bar shows the mesage plugged in , not charging message and when i disconnect the ac power adapter my laptop shuts down...I tried updating my BIOS to A12 but it did not work...What is the problem here..Do Dell companies manufacture products which last only upto the warranty period or what??
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