I found a small U-like crack around the bottom near the AC connector and the hinge are intact with the bottom housing.
I did not notice it was there after 10 days of use. Once I found it, I called Sony Customer Service to discuss about it , and I was connected to Tech Support for Repairing this unit. (I decided not to return it for credit since I already returned 4 Z690s for keyboard lifting issue for two, high-pitched noise, cosmetic damage and I got sick and tired of returning the VGN Z690)
here are some pics for the cosmetic damage (it is small but noticeable) and keyboard. [url]
Once the laptop arrived in the repair center, they gave me an estimate of $161.40 for replacement of bottom housing.
I should have sent it back for repair but I gave the repair center one last chance and tried to save some time on placing new order. I received the laptop on April 20th.
But high-pitched noise started to cry out for my attention... which did not existed before the repair.. I sent it for repair on 22th and it is still being diagnosed....
Hp will allow you to purchase accidental damage coverage for up to one year after purchase.
Does anyone know if there is a grace period? ie... amount of time from when you buy the extra coverage to first time you can utilize it? anyone have any feedback as to whether it has any eclusions or fine print that an average consumer should be aware of ?
Been lurking around these forums for sometime, unfortunately it seems my first post is slightly depressing.
I had an accident with the M90, cola spilt all down the back of the M90, and what made it worse is that it was done while i wasn't there, had left it to render. So don't know how long it was sitting in this puddle of coke, (I suspect the cat or toddler as culprits!).
Anyway, turned off straight away, phoned up dell as I wasn't sure if I had accidental warranty, bought item second hand, however I did transfer warranty successfully, shortly after point of sale.
Now it was only then that I found out the warranty included complete care, (my heart started beating again) and the service rep arranged a pick up for the following business day. Even though the machine had a next business day warranty, he said it could take up to a week as spillages often require long diagnostic tests. I wasn't fussy, I just wanted a repaired machine
I bought a sony vaio laptop a little over 2 years ago. I never had a problem untill about 4 monthes ago. I got the "blue screen of death". It said something about the BIOS but would never stay on long enough for me to totaly read it. I went to Best Buy and asked if they had any ideas.
The guy said to contact Sony and get a recovery disk, so i did. I ran the cd but half way through it I got another blue screen that read:
A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time youve seen this stop error screen, follow these steps: Check to be sure you have adequate disk space .....
I was thinking about the Dell Accidental Coverage.
What happens if you have a 3 or 4 year coverage plan and something happens to your machine in, let's say, the third or fourth year? Do they give you the same system again or do you get the "current" version of your old system.
I was thinking of picking up an SR or Z and was wondering if the sony warranties that you can buy at provantage can be applied to these notebooks. It doesn't seem like there is any provision. I called Provantage and spoke to Sony over their online chat but they were unsure.
Has anyone else purchased one of these warranties for their SZ or Z series? If so, how did it work.
Last august i purchased a vaio sr from sonystyle with a 3 year express ship extended warranty w/out ADH. I assumed that this warranty would be automatically linked to my laptop serial and i would just be able to call up sony and initiate a repair after the 1 year manufacturers warranty expired. However,
from reading forum posts it seems I was supposed to have received warranty documents and I was supposed to have activated the warranty within a certain time period. However, these documents weren't included with my shipment
I want to order myself a FW490 but the problem is I have to go study in London soon and the warranty wont cover outside the us. This is really problematic and possibly force me to go back to buy dell. but I was just wondering about the possible option I can do. Would it be possible to buy a warranty in the UK?
Just received a Z610y as a college graduation gift, but it was not purchased with an extended warranty. I'm accident-prone, and am interested in a 3 year extended warranty with ADH.
I talked to someone at Sony Style who said I could purchase the warranty up to 30 days from the date of sale. I noticed newegg.com has one for sale, but when I talked to an associate there, they said it was only for sale with the purchase of a new laptop.
Just an FYI. I recently bought a Vaio NW from Best Buy using a credit card. I always use my card to pay for day-to-day expenses to collect the miles. I called the card company and they told me that they automatically extend the manufacturer's warranty for an additional year (effectively doubling Sony's) and if the computer is damaged due to mishandling or some other unfortunate incident, they will repair or replace for free. I did not pay any additional money for this.
Now, I don't know how good their repair services will be and I hope to never find out.
But I am glad that I did not spend the large amount to extend the warranty through Sony or Best Buy. Food for thought for you. It may be a good idea for all of you to check with your card company to see if they cover you.
So, basically I was being a clumsy idiot and I spilled some chicken noodle soup broth on my precious inspiron 1520 while I was using it.
Before I managed to shut it off, it started playing audio through the speakers as opposed to the headphones I had plugged in, but otherwise it was still running when I powered it down.
I took out the battery, unplugged everything, and held it upside down and let the liquid all drain out.
After it was done draining I let it sit for about an hour and then completely disassembled it, removed the heatsinks, fan, drives, cards, etc...
and except for the area where the media buttons were, almost everything was dry, even the things directly below the keyboard, the area around the audio jack, and in the area the liquid drained from .....
I have a dell e1505 for 3 years my adapter finally gave out. Dell is selling my old adapter for $70 something. I was wondering if non brand adapters will ruin my computer and where to find these adapters for cheap.