Dell :: Issue With Charging Laptop,
Jan 18, 2009
Recently my laptop charger stopped working for no apparent reason. When i plug it in the light will shine green on the charger like normal until i insert it into the laptop and it will shut off, thus not allowing me to charge my laptop or use it
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Jul 12, 2014
I have a Dell Inspiron 15 Laptop that I have been using for a year now. I was working perfectly fine until today when I saw that the laptop has stopped charging the battery after 48%.
I checked the battery power options and nothings seems amiss.
I ran the dell diagnostics on the battery and it shows that the battery is fine.
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Nov 6, 2012
I have the charger from here brought as a replacement for the original one, but when I plug it - the laptop works, but the battery it's not charging. The battery is 6-7 months old, was pretty good - lasts for more than an hour and a half, but it's not charging now.I have tried to enter the bios and stay there for about 2 hours but the battery does not charge..Or the charger it's not the good one?
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Feb 10, 2010
I just wanted to ask that can I use my laptop when it is charging i.e. connected to AC mains? Some people say that doing so reduces the battery life. Whenever u have to use it on main line, remove the battery and then use. But its too cumbersome 4 me coz most of the times, I use it at home where ac line is available.
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Feb 13, 2013
I get electric shocks when I use my laptop while charging. The shocks are felt only at the borders of the body and the base. And sometimes also on the stickers of windows, intel etc on the right side of my touchpad. The shocks are quite strong.
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Dec 15, 2014
Model: 15 d051sa
I have window 8 the laptop is 8 months old and yesterday 14/12/14 my battery stop charging from main supply to laptop battery, I am unsure why because the power to battery fine as working to supply the laptop, but don't have second battery check if battery issue, I have noticed that been recall in power supplies but that fine because not part the recall.
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Mar 26, 2013
When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."
My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....
Also, my laptop is significantly slower and I am using an Inspiron 1521
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Jun 24, 2014
My laptop is at 4% battery and says pluggred in not charging. I have a HP Envy with windows 8.
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Mar 8, 2010
Last Friday i received my new Studio 1749 with i3. As told by the documentation I put in the battery, put the power cable in the ac-adapter, pluged the AC-cable into the laptop and then pluged the ac-adapter into the wall outlet. I booted the laptop and once I was on the windows desktop had a look at the battery symbol. It showed that the laptop was connected to external power and that the battery was being charged.
I wen't away from the laptop to let it charge the battery for 12 hours as told by the documentation. After two hours i came back to have a look at the laptop and it was off. Curious I turned it on again. After booting up it showed the battery at 60% and the laptop running from battery. Yet the ac-adapter was connected to the laptop. I hadn't changed anything. I pluged the adapter cable in and out, but it wouldn't recognize that the was external power available. Turning the laptop off an on again didn't work either.
Now I feared for the battery. My guess is that at one point it started to run on battery power even though it was not charged for 12 hours. Then when the battery was depleted the laptop shut down. This might have permanently damaged the battery!
I guess as soon as the laptop was off the ac-adapter charged the battery again, and when I came in it was just at 60%.
So I turned it off removed the ac-adapter, removed the battery, put the battery back into the laptop pluged the ac-adapter back in and booted up again. Now it showed it was running from external power again. All fine. It charged the battery as well. Actually it charged the battery up to 99% and then out of nowhere the battery symbol changed and it was running from battery AGAIN! Even though it was still connected to the ac-adapter. This happens all the time. It is reproducable.
So I thought something might be wrong with the ac-adapter.
I powered down the laptop and removed the battery. Now with only the ac-adapter connected ,I tried to start the laptop. The control lights above the keyboard came on for 2 or 3 seconds and then the laptop turned off again. Trying to hit the power button again after that didn't give another reaction.
Conclusion: The laptop won't run just on external power with no battery in the battery bay.
I put in the battery again. AC-adapter still connected. Hit power. Laptop starts to boot. Then while booting I removed the battery. Laptop keeps on booting - finishes booting - runs nice and well at full speed not missing the battery - FOREVER.
So it won't boot with the battery removed, but it will run without it flawlessly??? Strange isn't it?
Next test: I put in the battery again while the laptop is running from mains. And now it charges the battery again until the point... you already know... it "forgets" that it is connected to the ac-adapter and starts running on battery power. So now I boldly removed the battery while the laptop was running. After all it was still connected to mains/ac-power.
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Jan 9, 2015
I keep on trying to switch it on but the power button doesn't work but it shows only the single blue light that indicates its charging each time i plug it. I really don't know what could be wrong but its really sad because i have lots of important things on that PC,.....
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Jan 14, 2015
I bought this inspiron 15r 5521. Its approx 2 year old. There was warning in battery status in the PC checkup. Few days afterwards the laptop did not start up. I searched and did a hard reset..BUT when i shut it down or hibernate . again its like dead and i have to plug in the power cord for 20 min and do a hard reset to turn it on . It also happens that if i shut down while the power cord is plugged and i take it out and again plug it , it stops charging..(again need a hard reset).
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Feb 15, 2013
I'm on BIOS vA0 and could not find in USB SETUP OPTION to enable charging feature while laptop power in OFF position. Should I upgrade the BIOS version or there will not be such feature in latitute E6220?
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Jan 5, 2014
i have a lenovo g470 laptop installed with Win 8
1.laptop is not charging and the battery level is stuck in 2% [AC plugged]
2.battery is not draining as well it's stuck on 0% for more than hour [on battery
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Jan 31, 2014
I have a hp probook 4540s ,when i put charger it shows charging light but if i press power button lap top does not turn on.
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Mar 9, 2015
On mostly when my charge is 96% the charging light starts blinking red continuously , some thimes it does not charge the laptop too , but after some time it starts again.
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Jan 2, 2015
I have just encountered a problem with my Inspiron 7520 laptop. The laptop is plugged in and notes 'charging'. Problem is that it is not charging and battery has been at 0% for a week now.
Battery meter notes the battery is charging and that the battery is working normally. I have run the 'My Dell' systems test and it failed on the battery with error code WBT02-GX1...
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Apr 13, 2013
I've tried everything
The charger light still works (The blue ring)
[URL] downloaded the latest bios launcher but it is asking for minmum 10% battery but i have issue with charging and won't work
also i've ran the bois for it to say the ac adapter is [Uknown]
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Sep 18, 2009
My E1705 battery refuses to charge. I had a bum power adapter which I had replaced. Got the new one today and it still won't charge my battery.
What occurs is that I plug in the power and the battery icon in Win7 indicates it is charging. The charging animation in Win7 continues until your battery is charged. But in my case after about 30sec the animation stops, and show a quarter charge and never fully charges.
This indicates a faulty battery I'm assuming? It wouldn't be the power port would it?
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Aug 1, 2009
My AC Adapter isn't being recognized by my system and won't charge my battery. Windows installed a couple updates recently, but other than that
I can't think of any reason that it would be doing this... Its the same adapter that came with the system, the only one that I've ever plugged into this computer ......
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Oct 4, 2009
I recently got the dreaded "Plugged in, not charging" message in vista of my Dell XPS 1530.My laptop is out of warranty .I tried all the methods suggested and flashed the bios to A09 from A12.I also checked the BIOS and it says
Battery Charge = 6%
Charger = 90W
Also when I connect the charger the charging light would flash for 5 sec. and then go off.Due to this the battery charge has moved from 6% to 7%.
I cannot buy a new mbd worth $500 . Any other cure for this ????
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Jun 22, 2009
The case has been falling apart and now my battery is not charging.
Are all dells complete wastes of money like this? My much cheaper Acer outlasted this hunk of crap.
Anyhow, according to the computer my battery is dead and needs to be replaced, but why the hell does the battery have such a crap life? or is it something else? This laptop has spent 90% of its life on the A/C charger
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Feb 7, 2010
Had an E1505 for a few years now, and with the exception of a HD failure/subsequent replacement, it's been absolutely great.
Recently though, it gave me the error message "adapter not recognized, blah, blah, blah" message upon POST...
Tried a different adapter as well, but no luck. It runs off the adapter(s) just fine, but won't charge, so I'm permanently attached to a cord until I get this fixed
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Apr 26, 2009
I currently own an M1530 and just today I had this problem of battery not charging. I ran the laptop on battery and did a diagnostic from bios, after like 2hrs the laptop shut down,
I guess it was because of empty battery. When I plugged in and switched on, it said "plugged in, not charging" and the battery was at 0%. Then I tried to take the battery out
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Mar 1, 2010
Has anyone actually seen the usb charging port work? I had one on my e4200 and one on my e6400 and it never works. I have the laptop plugged in and turned off or in sleep mode. Plug my iphone into it and it doesn't charge... Even through it is all active and setup in the bios.
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May 23, 2014
My Dell XPS 13 Ultrabook is plugged in but will not charge. The battery is completely drained and the power will immediately shut off when the power cable is unplugged. The battery meter indicates "O% Available (plugged in, not charging)". Every time I restart it I am told to plug in a Dell charger with 45 watts or greater. Thinking my charger might have been the issue, I just purchased a Dell replacement charger, and it is still not recognizing it. I have seen on other posts that indicate a possible solution is to update the BIOS; however, when I download and try to run the latest BIOS, I am told that the battery needs to be at least 10% charged in order to update.
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Jun 26, 2012
my Dell XPS 15z is only ten months old while on my computer last night something popped up saying:
'The AC power adapter type cannot be determined.
Your system will operate slower and battery will not charge.
This problem might be solved by:
Ensure the plug is inserted completely for best system operation. Connect a Dell 130W adapter or higher'
i've always taken really good care of my laptop never dropped it or anything i hope that its not broke...
if it is broken and i have my year warranty do i still pay for whatever new part i need?
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Feb 12, 2013
I got myself the Dell XPS13 about 2 months back. I noticed that the battery does not charge beyond 91%. How do I fix this issue.
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