Dell :: New XPS 13Trackpad / Mousepad Doesn't Register The Motions
Feb 6, 2010
Just got my new XPS 13; wiped it and reinstalled Windows and all of the drivers, etc. My mousepad, though, doesn't register the motions (pinch, scroll, etc). They worked before I reformatted. I thought that I had installed all of the drivers, but must have missed something.
Any tips on how I can check whether this feature is enabled on my computer or if I have to download any other files?
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Oct 19, 2008
I was surfing in the Dell website to know how I can register my fore-buying XPS laptop. But surprisingly I didn't find anything like "register" for a product ( unlike hp or toshiba that you can find it on the companys home page). How can I register it?
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Sep 21, 2009
I placed an Studio XPS 16 order online at Sept 08. I have received my laptop and now I tried to register for the Win 7 but it still says my service tag is not available in database. Anyone having the same problem ?
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May 23, 2009
My friend's macbook (white plastic, 2.0, napa/core2 before santa rosa platform) isn't starting, and I have no idea why. He initially asked me to replace the top and bottom casing. I accepted, and ordered the parts. Around the time they were supposed to come, I took the computer apart completely (required for the repair), but one of the parts was delayed, so the computer sat splayed on my desk for a week. I didn't exactly stack textbooks on it, but it also wasn't covered in anti-static wrap. So, now, I finally got the part and put it back together, and the computer doesn't start. At all. The screen doesn't go grey, the 'sleep' light doesn't turn on, the fan doesn't start - nothing. The magsafe light is green, so the power is going in. It's also worth noting that I have no battery for it, so it's all on A/C.
Does anyone know what's wrong? My two hypothetical solutions are (a) I need a battery, or (b) the logic board is dead due to static.
How likely are each of these scenarios - especially the logic board one? How possible is it that it was static overloaded?
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Mar 13, 2009
I've had this problem for quite a while. I'm unable to register Microsoft mice with the bluetooth on my Latitude D630.
I originally thought it was the mouse I purchased ... but the mouse worked fine when I used the bluetooth adapter that it shipped with.
I recently purchased a MS Presenter Mouse 8000 and tried to register it with the bluetooth stack. Every time I try I get a "Registration Failed" message.
The software can see the mouse ... and I hear the standard "Registering hardware" chimes, but then I get the "Registration failed" message.
I'm running "Bluetooth Stack for Windows by Toshiba" version 4.31.02.6(D).
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May 31, 2009
i've noticed now, and it's annoying that sometimes when i touch the trackpoint or touchpad LIGHTLY, like just right before.
i use it, it'll register it as a left click and i'll end up dragging things around instead of moving the cursor..
so now i try to plan and leave the cursor at an area of the screen/desktop where it won't select anything.. .
happens maybe 5% of the time, but since i use those pointing devices so much it's annoying. doesn't happen when i have a mouse though btw..
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Sep 20, 2007
I have an acer aspire 1355lc the keyboard does not register any keys when typed and if I connect an external keyboard to the unit weird thing happen. Uppercase becomes lower case the numeric pad does not work and the function keys do not perform the correct function.
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Mar 11, 2013
Click My Account in the upper right corner and sign in with your Dell My Account in the popup box provided.Under the My Software section on the right side of the page, click "Download Factory Installed Software (My Dell Downloads)".Click the checkbox that agrees to the Terms and Conditions of the My Dell Downloads website and click Register System at the bottom of the page
It says service tag not supported. I got this laptop as an award from governemnt. It is n4050. I want to download dell webcam central software. My region that is Pakistan is not listed in there.
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Oct 5, 2014
my G7 laptop has been getting slower and now there is a problem loading as it won't do it. I have tried pulling out the battery, rebooting and the only thing I get is the HP sign and then it shows the loading circle and then screen goes gray. The buttons on the keyboard register if you press them, but nothing shows up on the screen.
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Nov 28, 2009
Couldve sworn ive seen the option in the mousepad settings before, but cannot seem to find it now.
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Sep 26, 2009
Somehow on the left side of my mousepad a slight tear has appeared in the pad. Initially I didn't have any problems with it but now my mousepad has begun to start staying in a vertical line and not allowing me to scroll side to side. I gotta believe that its from this tear, the tear is like the surface in this spot has begun create like a slight lower in a spot.
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Feb 21, 2013
I just bought a brand new computer. Started it up and the mouse pad is working intermittently! Sometimes I'll try dragging over to click an icon and it freezes! Is there a problem with the computer? I'll shut down and it will work fine for an hour, then quit working, or move very slowly. I changed all the settings for the mouse pad and still doesn't work correctly.
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Mar 3, 2013
I have a Dell Inspiron laptop and my mousepad does not work while typing. This is an annoying default setting and it prevents me from being able to play most computer games. I have already tried changing the dell touchpad settings (Control Panel>Hardware and Sound>Dell Touchpad) to no avail, and I am not willing to get a mouse.
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Sep 6, 2012
Whenever i'm using the key board, I can't use my mousepad at the same time. For example: if i'm holding the space bar, my mouse jams and no matter what i'm doing to the mouse pad, I can't move the mouse for as long as I hold a button. This presents major problems for gaming etcetera. I am using A dell N5050.
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Oct 2, 2014
I am using a HP Pavilion dv6 Notebook PC and have recently noticed my LED has stopped working around the outisde of the mouse pad.The mouse pad works fine and can use all the gestures etc but like the glow on around the pad...
You can disable the pad by double clicking on the little button on the left hand corner and the amber led turns on... but the white one does not glow when it is in use?
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Aug 24, 2008
The mouse part of it works perfectly, as does the right clicker - but the left one is completely useless, which isn't good as that's the most important one.
I noticed this a few weeks ago that it was no longer as 'secure' as the right one, i.e. is seemed to be giving way on one side of the left clicker, and was moving about a bit in it's place. Now it's gotten progressively worse and no longer is able to click even, so it doesn't work and I have had to plug in an optical mouse to the usb port.
I lifted the little mouse clicker slot up with a knife to see what is wrong but all that seems to be the problem is that it is incredibly loose and no longer sits straight in its positioning. Underneath both clickers there is a small button attached to the mainboard and obviously the clicker needs to touch this to perform its' actions. But the left one doesn't seem to be reaching..
So basically I want to know is it likely that Acer would repair this for me? The laptop is still under warranty.
I guess the only long-term solution is an entire new mousepad, which would be expensive.
And that'd suck because 3/4 of it works perfectly and it's just this one button.
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Sep 1, 2007
My acer loaded in xp as normal but my keypad and mousepad were unresponsive so i did a clean install with xp(not acer recovery) that ran through to when you do user input and froze again now i have a new hd and the same thing is happening except when i load into safe mode then everything is fine,
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May 2, 2009
I have a Acer Aspire 5590 and where my mouse pad is the left button ( left click ) is broken like it moves and doesn't click properly. I was wondering if you guys know how I could fix this or get a new button?
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Oct 1, 2014
My laptop is HP 15-r077TX. My mousepad is very loose and making an annoying sound when I touch it with little pressure . It is a hardware failure >My notebook is under warranty
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Sep 5, 2014
The right click button does not work on the mouse pad, as well as on a usb mouse. I have used Acer factory recover disks to restore it to out of the box condition. Same issue. If you use control panel to switch buttons then the only thing that happens is the cursor moves no click at all. Also after a period of time letting the computer warm up suddenly the cursor is working but even the left click will not function it will highlight the icon but not allow you to click it. I am wondering is the only solution to replace the motherboard since it appears to be a heat aggravated problem. And before I forget, yes I have replaced the drivers a couple of times clean install as well
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Jan 19, 2010
I recently did a clean install of windows 7 and ofcourse lost the mousepad scroll functions as well as the blue function buttons to alter brightness, change magnification, etc. How can I go about getting these back because im thinking of selling it soon and I will need the standard features working?
My laptop is a Vaio VGN - FW3 custom build
- Core 2 duo 2.66GHz
- 16.4" 1080P X-black screen
- 4GB Ram
- Ati HD3650 512mb GDDR3
- 320GB HDD (5200rpm)
- Blu-ray disc player built in
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Sep 25, 2014
Its super irritating that the charms pops up when accidentily touching the mousepad to close to the edge. My PC is not a tablet and why this is activated in the first place is to me sstrange. I want to completly remove all edge guestures on my mousepad. I have tryed to install the last driver because someone said that the option was added in the new driver, but no luck.
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Jul 24, 2014
Its super irritating that the charms pops up when accidentily touching the mousepad to close to the edge. My PC is not a tablet and why this is activated in the first place is to me sstrange. I want to completly remove all edge guestures on my mousepad. I have tryed to install the last driver because someone said that the option was added in the new driver, but no luck.
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Jan 11, 2015
I can not control the screen scroll with the mouse pad. I is very distracting to complete any task. How to lock my screen.
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Mar 6, 2012
I've recently purchases a Lenovo ThinkPad Edge 540 and it worked just fine untill earlyer today.While i was browsing the internet, some how my touchpad developed a problem.It only registeres right click where ever i click.I've deleted the drivers, even tho they were the knewest ones, downloaded a fresh .exe and installed it after the reset and what not and it still has the same problem.
If i turn off the touchpad in the ultranav software and enable only trackapad, the buttons work like they should, the large area in the touchpad registeres as the left click and the small area in the top right is registered as the right click. Tho i can't use the touchpad for navigation.So clicking doesn't works, well neither does tapping. I can doubletap normaly, but i cannot tap and drag such as selecting a block of text.
Again, i've already tried a fresh install of ultranav drivers and it didn't work. The problem manifested itself during normal browsing, nothing was installed nor changed hardware vise. It litteraly changed in a second.how to solve it since the driver reinstall didn't work.
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Jun 21, 2009
I own a Vaio Z VGN-Z555DN
The internel cable that connects the motherboard to the keyboard and the mousepad got worn off. I have mistakenly damaged it while cleaning my laptop from dust.
Is there an online store that sells that cable so I could fix it my self?
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Nov 19, 2014
I’ve just purchased an Acer Aspire E3 112 that came with Windows 8.1 with Bing. I have a good bootable USB stick with 14.04 on it, from which I have installed several times on different machines. Here’s what I did:
Created unallocated space on the HDD within Windows
Booted from the USB
Clicked on "Install"
Chose "Something else" in the next dialog
Created a / partition, a "Home" partition and a Swap area.
Clicked on "Install"
The install went just like any other install that I’ve done over the last few years. When it finished, I clicked on the "Restart" button. The machine restarts, and goes straight into Windows. No sign of the Ubuntu install at all.
If I examine the HDD in Disk management within Windows, there are no formatted partitions in the unallocated space at all. (I’ve tried the same procedure both with Ubuntu 14.04 and Xubuntu 14.10 - both had the same result). Windows 8.1 with Bing is no different at all to “normal” Windows 8.1 ....
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Oct 7, 2007
just moved to BD+ and my Power DVD 7.3 can't handle it anymore and I'm getting really frustrated with trying to get my blu rays to work. Cyberlink is a terrible company probably run by like 3 guys. The customer support is awful and I can't get anything to work anymore. I'm begining to think that getting blu ray on laptops was a bad idea. WHo knew they were going to change things on a month to month basis.
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Jan 9, 2009
I had to replace the DC jack in my Inspiron 9300 and it appears to work correctly. Plug a battery in and it charges just fine. However when I turn the computer on it does not POST (or beep in any way at all). I turn on the power, the fans spin up, the HDD spins up, and then about 5 seconds later it all just shuts down. Ive tried taking the HDD and the RAM out to try and get some sort of beep code and i get nothing.
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May 8, 2010
So I've had the laptop since Aug 2007, works great, specs in sig. Only have one problem with it. the laptop likes to punish me. It shocks me. Literally shocks me. I think it's where the paint as worn off on the base. Around the corners, the bottom, ect. If I have it on my lap I need to make sure I don't wear shorts. I can feel a slight amount of electricity sting my legs, or forearms. It's a slight stinging sensation. Anyone else experience this? It's been going on for a little while. I thinking the only fix would be to A) repaint it or B) get a new base for it. Don't really want to repaint it as it might look crappy. Other than HDD issues from time to time, I've never had a problem with it and it's still my main computer.
Anyone else encounter this? Could it be that I have a pinched wire thats exposed and making contact with the base? If any, I think it would be the monitor wires, I seem to recall them being nicked and exposed.
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