Dell Precision M4800 :: Touchpad Keeps Turning Itself Back On
Nov 30, 2013
Having a strange issue with the Touchpad on my Dell Precision M4800. When I disable it using the Dell software or using the Fn+F5 hotkey, it has a tendency to come back on after a random interval of time. I want it to stay turned off permanently, as I prefer to use the Pointstick exclusively.When using the Fn hotkey, I get a notification onscreen as well as a popup in the system tray saying "Touchpad notification: Your touchpad has been disabled." If I manually disable it through the Dell Pointing Devices software, I get the same effect, but without the notification. In either case, this works great... for awhile.But then the Touchpad inevitably turns back on. I often don't notice until suddenly my mouse cursor is behaving erratically, at which point I try to swipe my finger on the touchpad and sure enough, it's become enabled again.
However after some further experimenting it turns out the "random" aspect of this is not totally random and I can reproduce the issue quite reliably by furiously scanning my finger back and forth across the Touchpad for a few seconds. Inevitably, the touchpad will turn back on, and I will get the notification "Your touchpad has been enabled." No buttons or hotkeys are pressed, all I have to do is move my finger on the touchpad surface rapidly and within seconds of starting to do that, it will re-enable itself. Again, there is also a notification that it has been re-enabled when this happens, so the software is detecting my finger movements somehow, perhaps I am accidentally performing some "magic gesture" that compels it to re-enable the touchpad.
If I don't intentionally try to cause this, it still turns on eventually, but can take a long time, half an hour or more before it becomes enabled again. I assume it's the activity of my palms resting on it that will accidentally turn it on again in the same way as swiping my finger intentionally across the disabled touchpad. It makes no difference whether the Dell Pointing Device software is open or closed and this will happen when any application is open.
All I want is for the touchpad to be truly disabled permanently and not accidentally turn on in the middle of my work. But at the same time I'd prefer to leave the pointing stick enabled, so I can't simply remove the driver. So far I've been using an external mouse and disabling all internal pointing devices, which works ok, but like I said I am fond of the pointing stick, I'd prefer to be able to leave it on with JUST the touchpad disabled.
System specs: Dell Precision M4800 with qHD screen
CPU: Core i7 4800MQ @ 2.70Ghz
Graphics: nVidia Quadro K2100M
OS: Factory-installed Windows 7 Pro 64-bit
Dell Pointing Devices software version v.8.1200.101.134
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Nov 15, 2014
I bought an RFB Dell Precision M4800 .... When I used my laptop in the ark. My keyboard hadn't been enlighten.
I tried follow some suggestion as: install Dell Feature Enhancement Pack v2.2.1
But I didn't find "Dell Keyboard Backlight Settings" on control panel as guidance.
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Jan 7, 2015
i Bought a dell precision m4800 it came it windows 8 i updated it and now my wifi switch is not working it does'nt turmn off and now i can't turn the bluetooth on as well, it says that you need to turn on the wireless hardware but it is already on
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Jan 4, 2015
I have a Dell Precision M4800, only a few months old. My docking station is a Dell E-Port Plus II, which came with the computer. Very recently, after an update to Dell Command Power Manager, whenever I dock my laptop to the docking station, Dell Command Power Manager will say 'The power adapter attached to your docking station is not recognized', and my system will run slowly. I have a power cord separate from the docking station that, when I plug in, will charge the laptop just fine. I am using Windows 7. What should I do? Is it the Dell Command Power Manager's failure?
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Dec 16, 2013
This laptop isn't even one month old.. this is sincerely frustrating as i have alot of important work saved on here...
-When I plug in the charger.. the battery light turns on for a second then the battery light turns back off.
-When I try to turn on the laptop with the charger plugged in.. nothing happens at all. When I try to turn on the laptop with just the battery without being plugged in.. the power button will light up for a second then go back off.
I've tried: taking out the battery and holding down the power light for 1 minute.. waited 30 seconds tried turning it on with the power chord with no prevail. holding Fn and turning it on and nothing
Some signs I've been seeing: only bad signs i've seen was before it just didn't boot anymore.. maybe twice out of the 6 last time i've booted.. as soon as i typed my password to get into windows it would just shut off. i'd jus reboot and it worked fine. when it stopped turning on.. after messing with plugging it in or not (i didn't know if the battery was dead) i was able to make it past the windows sign on screen.. was going to email myself all my work before it suddenly shut off on me again. the battery had maybe 1/3rd life before it died
I might have interchanged battery chargers with another older dell model laptop.. but i think only a few times at most.. it mostly sits at work on a docking station at work. i have a feeling i never did though. from what i've read it seems like the battery chargers are all compatible as long as it's dell.
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Jan 2, 2015
I recently ordered Mushkin Enhanced Blackline 16GB (2 x 8G) 204-Pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) Laptop Memory Model 997067 - Newegg.com to upgrade ram on DELL M4800. When installed it doesn't let the Laptop to boot. Newegg says this is compatible but the product doesn't.I'm sure I installed it properly. By any chance,did I receive a defective product ? or is the product incompatible unlike Newegg's Memory finder suggestion ? Newegg charges $15 restocking fee, so I would like to make sure i'm not doing something wrong before before returning it.
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Nov 19, 2013
I'm a proud user of an M4800, but the constant fan noise bothers me a lot. I ordered it wit win7 but almost directly switched to win 8.1.
What I already discovered: In the event viewer I experienced a lot of MSI error events (every 11 seconds) .
Event filter with query "SELECT * FROM __InstanceOperationEvent WITHIN 10 WHERE (TargetInstance ISA 'Msvm_ExternalEthernetPort') OR (TargetInstance ISA 'Msvm_VmLANEndpoint') OR (TargetInstance ISA 'Msvm_SyntheticEthernetPort') OR (TargetInstance ISA 'Msvm_ComputerSystem') OR (TargetInstance ISA 'Msvm_VLANEndpointSettingData')" could not be reactivated in namespace "//./root/virtualization" because of error 0x80041010.
Events cannot be delivered through this filter until the problem is corrected. If I stop the Intel(R) PROSet Monitoring Service these events stop, but I wonder if the performance of network devices is not affected negatively:
The Intel(R) PROSet Monitoring Service actively monitors changes to the system and updates affected network devices to keep them running in optimal condition. Stopping this service may negatively affect the performance of the network devices on the system.
Nevertheless after this action CPU usage has dropped, but still too much fan noise while the system does nothing ;o(
I contacted support and they adviced me to reinstall with win7, but that is no option for me for the moment.
My power options are set to 'Quiet (Reduced Fan Levels)'
In the BIOS vA03 I could not find an option to lower settings there. and all latest drivers are downloaded and installed.
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Dec 31, 2014
I have a Precision M4800 that has its USB ports stop working in two cases so far. First, if I use the card reader at all, it works to access files, but then when I try to eject the card, it shows neither an error nor the "safe to remove" message. the card stays in the list of drives even after it's unplugged. If another USB drive is plugged in after this, it isn't recognized.
The second case is after using an external USB 3.0 drive for a while, it can stop working. The drive shows up in the list of drives, but all the directories appear empty. Unplugging doesn't remove the drive, and new drives aren't recognized. Once this happens, shutting down the machine crashes after a few minutes with DRIVER_POWER_STATE_FAILURE in either USBSTOR.sys or O2FJ2w7x64.sys. Could this be a hardware problem? It seems like the USB controller is locking up and the other drivers are getting blamed.
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Sep 15, 2014
I recently re installed my Dell Precision M4800 laptop. In the device manager there is a driver not installed " Broadcom USH" I already searched for it, and there is one : Dell ControlPoint Security Device Driver Pack, but this device is not (yet) supported. Is there a way to fix this? I did not get any recovery cd with my pc, only a few drivers, not this one.
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Nov 18, 2014
Brand New M4800 with docking station - I have ordered two new (large) monitors.In the meantime I have two old squarish VGA monitors. Because I cannot get these set up right.
On a desktop PC, I have good resolution on these old monitors - one connected via VGA-VGA cable plugged into DVI adaptor, the other connected via VGA-DisplayPort.I tried to copy this on the new laptop - I plug in one monitor using the VGA -VGA to the VGA on the back of the laptop or docking station: result is laptop display plus VGA on terrible resolution that I cannot seem to change!
Second monitor - VGA -VGA lead, but nowhere to plug in, so I got the VGA-DisplayPort adaptor and tried plugging it into the laptop's DisplayPort socket (not on docking station) - it "sees" it, but then, in display settings software, it crashes.
WHAT I NEED:
(a) Laptop lid closed, two VGA monitors at decent resolution - OR -
(b) 3 monitors: laptop display plus two TGA monitors at decent resolution.
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Nov 18, 2014
I own a Dell Precision M4800 Workstation running Windows 8.1 64-bit and the problem is that when I type text, no matter where (address bar, Office, iTunes, etc), and go to move my cursor immediately after, it takes about 3-4 seconds of me swiping on the touchpad to get it to move.
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May 3, 2014
I have a Dell Precision M4800 laptop with windows 7 64bit. The backlight keyboard goes off if there is no activity for 10 seconds. I'm wondering if there is a way to change this so that it stays on even if there is no typing? (I have no option to change this in the Windows Mobility Center).
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Sep 19, 2014
I recently updated my Dell m4800 to BIOS A8 with Windows 7 64. I had been using a collection of older power adapters from my previous Dell m4400 without any issues. After the update, wow. A huge performance hit if I do not have the 19.5 volt and 9.23 amp adapter connected.
The m4400 power adapter is 19.5 volt and 6.7 amp. Pretty close right? Not any more.
I do have it connected to a Dell docking station almost all the time. Just checked. They are both 6.7 amp.
What changed in BIOS A8 and what the deal is with the performance? Looks like I need to request a new docking station, but I'm not sure IT will believe my story.
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Apr 23, 2014
I have a laptop HP 250 and I'm not being able to disable or turning off the touch-pad. How can I turn of the touchpad?
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Mar 5, 2013
I recently downloaded Windows 8 Pro and now the Ctrl F3 shortcut does not work for turning off the touchpad. I have a Inspiron 15R N5110. I need to turn it off while typing.
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Oct 12, 2008
I have been looking to make my alps pad better and with some info i found on here i was able to do just that. now i have "back/forward" slide gestures and circle scrolling, in firefox! this will also enables alot more things.
first of all thanks to fonduekid for letting us know of the new drivers.
and to SpotMe for the regedit info.
to start off go HERE, and download that driver.
Install, restart.
after windows restarts run regedit
look for "HKEY_LOCAL_MACHINESOFTWAREAlpsAPoint"
with in that folder look for "UseCustomGUI"
double click and change the value data to "0"
close regedit
open mouse properties and you will have all the features unlocked. circle scrolling are within the dell tab and the back/forward is under gestures tab.
Unfortunately Alps still will not recognize Firefox. To be able to use the "back and forward" slide gesture you will have to go here and download a firefox addon called nightly tester tools.
once installed, with in firefox go to tools>addons and click on options for Nightly tester tools.
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Jan 13, 2015
I have an Aspire E-17. I shut of the curser and or touchpad by mistake. How do I turn it back on?
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Sep 25, 2014
I'm on windows 8.1.
How do I disable clicking on the touch pad? So that when I just tap it without depressing the button it doesn't click.
I often end up accidentally clicking things while moving my finger around on the pad to go to another part of the screen.
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Apr 23, 2013
Is there any way to change the touchpad gesture scrolling on a new dell precision m4700? There does not appear to be an option in the touchpad settings like on other dells.
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Apr 13, 2009
Z520 touchpad won't work when the laptop comes back from hibernation, any idea since I have to restart each time.
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Dec 12, 2012
Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating.
I searched this: [URL] .... for ANY drivers/software for the Y500 mousepad and there are none.
FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected.
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Aug 30, 2009
Regarding the trackpoint and touchpad on the Dell m4400 and the Lenovo t500. I've understood that most people think the touchpad on the t500 is better. But how big is the difference between them? Will I even notice any difference? Is it the software or the hardware that makes the difference?
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Nov 3, 2014
My keyboard has stopped wanting to type any key back to back without a pause (whether it's a letter or delete or backspace). So if I'm typing a word with two letters that are consecutive, I have to pause or forget and backspace (which I can only do once also without a pause). It's also started this slight click/beep that happens usually in conjunction with the error although sometimes not. And, the click/beep isn't consistent (or at least I haven't found it's rhythm yet).
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Mar 11, 2009
I am trying to find out who the ODM ( original design manufacturer) is for these precision models, dell no longer sells them, perhaps there is another channel for buying one besides Dell???
If anyone has any information please let me know and also what model not just the ODM's name.
For example ALienware laptops are made by the ODM Clevo which also sells the same Chassis without the alienware bling and price under the name of Sager, Averatec also as I recall ....
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Aug 3, 2009
If I leave my E4300 (in sig) idle too long (like when watching TV or eating) the LAN will turn off, thus disconnecting me from AIM, email, etc..
How do I prevent the LAN from turning off when idle? I've looked everywhere, in DCP, device properties, and power schemes and settings.
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May 3, 2009
how do i turn on bluetooth? there is no icon to turn it on. i do have the ability to turn it on. i did it before.
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May 3, 2010
Ive downloaded and gamed and browsed all at the same time before...But for some reason today my wireless adapter keeps turning itself off...And no Im not accidentally hitting the switch..I'll even toggle the switch off and back on and it still says my wireless adapter is off..Its really strange..And when I troubleshoot it says network adapter is off, check switch..the switch is on..?This keeps happening..A reboot fixes it or if I disable the network adapter, and then re-enable it..
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Jun 30, 2009
My title pretty much explains it. I push the on button and nothing happens. I have done this both with it connected to the AC adapter and without it. No charging indicator light comes on.
no sign of any power whatsoever. Mybrother has the same computer i do, so i swapped batteries with him and nothin. no power no nothing. I also switched harddrives with him, just to see what would happen and nothing. still no boot up, no power.
One thing i di notice is that my power button is a little stiff, but that has always been the case since i got it.
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Apr 28, 2013
Just today my laptop keeps acting weirdly when trying to turn it on. When i try to boot it up it will power on, sometimes evenmaking it as far as the windows loading before it beeps and turns itself straight off, not booting down.
then when it has done that it will start turning itself on and then off without me pressing the power button. i had to remove th battery to stop the laptop turning itself on and getting stuck in the cycle.
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