Dell Precision M4800 :: USB Ports Controller Locking Up
Dec 31, 2014
I have a Precision M4800 that has its USB ports stop working in two cases so far. First, if I use the card reader at all, it works to access files, but then when I try to eject the card, it shows neither an error nor the "safe to remove" message. the card stays in the list of drives even after it's unplugged. If another USB drive is plugged in after this, it isn't recognized.
The second case is after using an external USB 3.0 drive for a while, it can stop working. The drive shows up in the list of drives, but all the directories appear empty. Unplugging doesn't remove the drive, and new drives aren't recognized. Once this happens, shutting down the machine crashes after a few minutes with DRIVER_POWER_STATE_FAILURE in either USBSTOR.sys or O2FJ2w7x64.sys. Could this be a hardware problem? It seems like the USB controller is locking up and the other drivers are getting blamed.
i Bought a dell precision m4800 it came it windows 8 i updated it and now my wifi switch is not working it does'nt turmn off and now i can't turn the bluetooth on as well, it says that you need to turn on the wireless hardware but it is already on
I have a Dell Precision M4800, only a few months old. My docking station is a Dell E-Port Plus II, which came with the computer. Very recently, after an update to Dell Command Power Manager, whenever I dock my laptop to the docking station, Dell Command Power Manager will say 'The power adapter attached to your docking station is not recognized', and my system will run slowly. I have a power cord separate from the docking station that, when I plug in, will charge the laptop just fine. I am using Windows 7. What should I do? Is it the Dell Command Power Manager's failure?
Having a strange issue with the Touchpad on my Dell Precision M4800. When I disable it using the Dell software or using the Fn+F5 hotkey, it has a tendency to come back on after a random interval of time. I want it to stay turned off permanently, as I prefer to use the Pointstick exclusively.When using the Fn hotkey, I get a notification onscreen as well as a popup in the system tray saying "Touchpad notification: Your touchpad has been disabled." If I manually disable it through the Dell Pointing Devices software, I get the same effect, but without the notification. In either case, this works great... for awhile.But then the Touchpad inevitably turns back on. I often don't notice until suddenly my mouse cursor is behaving erratically, at which point I try to swipe my finger on the touchpad and sure enough, it's become enabled again.
However after some further experimenting it turns out the "random" aspect of this is not totally random and I can reproduce the issue quite reliably by furiously scanning my finger back and forth across the Touchpad for a few seconds. Inevitably, the touchpad will turn back on, and I will get the notification "Your touchpad has been enabled." No buttons or hotkeys are pressed, all I have to do is move my finger on the touchpad surface rapidly and within seconds of starting to do that, it will re-enable itself. Again, there is also a notification that it has been re-enabled when this happens, so the software is detecting my finger movements somehow, perhaps I am accidentally performing some "magic gesture" that compels it to re-enable the touchpad.
If I don't intentionally try to cause this, it still turns on eventually, but can take a long time, half an hour or more before it becomes enabled again. I assume it's the activity of my palms resting on it that will accidentally turn it on again in the same way as swiping my finger intentionally across the disabled touchpad. It makes no difference whether the Dell Pointing Device software is open or closed and this will happen when any application is open.
All I want is for the touchpad to be truly disabled permanently and not accidentally turn on in the middle of my work. But at the same time I'd prefer to leave the pointing stick enabled, so I can't simply remove the driver. So far I've been using an external mouse and disabling all internal pointing devices, which works ok, but like I said I am fond of the pointing stick, I'd prefer to be able to leave it on with JUST the touchpad disabled.
System specs: Dell Precision M4800 with qHD screen CPU: Core i7 4800MQ @ 2.70Ghz Graphics: nVidia Quadro K2100M OS: Factory-installed Windows 7 Pro 64-bit Dell Pointing Devices software version v.8.1200.101.134
This laptop isn't even one month old.. this is sincerely frustrating as i have alot of important work saved on here...
-When I plug in the charger.. the battery light turns on for a second then the battery light turns back off. -When I try to turn on the laptop with the charger plugged in.. nothing happens at all. When I try to turn on the laptop with just the battery without being plugged in.. the power button will light up for a second then go back off.
I've tried: taking out the battery and holding down the power light for 1 minute.. waited 30 seconds tried turning it on with the power chord with no prevail. holding Fn and turning it on and nothing
Some signs I've been seeing: only bad signs i've seen was before it just didn't boot anymore.. maybe twice out of the 6 last time i've booted.. as soon as i typed my password to get into windows it would just shut off. i'd jus reboot and it worked fine. when it stopped turning on.. after messing with plugging it in or not (i didn't know if the battery was dead) i was able to make it past the windows sign on screen.. was going to email myself all my work before it suddenly shut off on me again. the battery had maybe 1/3rd life before it died
I might have interchanged battery chargers with another older dell model laptop.. but i think only a few times at most.. it mostly sits at work on a docking station at work. i have a feeling i never did though. from what i've read it seems like the battery chargers are all compatible as long as it's dell.
I recently ordered Mushkin Enhanced Blackline 16GB (2 x 8G) 204-Pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) Laptop Memory Model 997067 - Newegg.com to upgrade ram on DELL M4800. When installed it doesn't let the Laptop to boot. Newegg says this is compatible but the product doesn't.I'm sure I installed it properly. By any chance,did I receive a defective product ? or is the product incompatible unlike Newegg's Memory finder suggestion ? Newegg charges $15 restocking fee, so I would like to make sure i'm not doing something wrong before before returning it.
I'm a proud user of an M4800, but the constant fan noise bothers me a lot. I ordered it wit win7 but almost directly switched to win 8.1.
What I already discovered: In the event viewer I experienced a lot of MSI error events (every 11 seconds) .
Event filter with query "SELECT * FROM __InstanceOperationEvent WITHIN 10 WHERE (TargetInstance ISA 'Msvm_ExternalEthernetPort') OR (TargetInstance ISA 'Msvm_VmLANEndpoint') OR (TargetInstance ISA 'Msvm_SyntheticEthernetPort') OR (TargetInstance ISA 'Msvm_ComputerSystem') OR (TargetInstance ISA 'Msvm_VLANEndpointSettingData')" could not be reactivated in namespace "//./root/virtualization" because of error 0x80041010.
Events cannot be delivered through this filter until the problem is corrected. If I stop the Intel(R) PROSet Monitoring Service these events stop, but I wonder if the performance of network devices is not affected negatively:
The Intel(R) PROSet Monitoring Service actively monitors changes to the system and updates affected network devices to keep them running in optimal condition. Stopping this service may negatively affect the performance of the network devices on the system.
Nevertheless after this action CPU usage has dropped, but still too much fan noise while the system does nothing ;o(
I contacted support and they adviced me to reinstall with win7, but that is no option for me for the moment.
My power options are set to 'Quiet (Reduced Fan Levels)'
In the BIOS vA03 I could not find an option to lower settings there. and all latest drivers are downloaded and installed.
I recently re installed my Dell Precision M4800 laptop. In the device manager there is a driver not installed " Broadcom USH" I already searched for it, and there is one : Dell ControlPoint Security Device Driver Pack, but this device is not (yet) supported. Is there a way to fix this? I did not get any recovery cd with my pc, only a few drivers, not this one.
Brand New M4800 with docking station - I have ordered two new (large) monitors.In the meantime I have two old squarish VGA monitors. Because I cannot get these set up right.
On a desktop PC, I have good resolution on these old monitors - one connected via VGA-VGA cable plugged into DVI adaptor, the other connected via VGA-DisplayPort.I tried to copy this on the new laptop - I plug in one monitor using the VGA -VGA to the VGA on the back of the laptop or docking station: result is laptop display plus VGA on terrible resolution that I cannot seem to change!
Second monitor - VGA -VGA lead, but nowhere to plug in, so I got the VGA-DisplayPort adaptor and tried plugging it into the laptop's DisplayPort socket (not on docking station) - it "sees" it, but then, in display settings software, it crashes.
WHAT I NEED:
(a) Laptop lid closed, two VGA monitors at decent resolution - OR -
(b) 3 monitors: laptop display plus two TGA monitors at decent resolution.
I own a Dell Precision M4800 Workstation running Windows 8.1 64-bit and the problem is that when I type text, no matter where (address bar, Office, iTunes, etc), and go to move my cursor immediately after, it takes about 3-4 seconds of me swiping on the touchpad to get it to move.
I have a Dell Precision M4800 laptop with windows 7 64bit. The backlight keyboard goes off if there is no activity for 10 seconds. I'm wondering if there is a way to change this so that it stays on even if there is no typing? (I have no option to change this in the Windows Mobility Center).
I recently updated my Dell m4800 to BIOS A8 with Windows 7 64. I had been using a collection of older power adapters from my previous Dell m4400 without any issues. After the update, wow. A huge performance hit if I do not have the 19.5 volt and 9.23 amp adapter connected.
The m4400 power adapter is 19.5 volt and 6.7 amp. Pretty close right? Not any more.
I do have it connected to a Dell docking station almost all the time. Just checked. They are both 6.7 amp.
What changed in BIOS A8 and what the deal is with the performance? Looks like I need to request a new docking station, but I'm not sure IT will believe my story.
I just got my new M6800 laptop- put it in the docking station and everything seems to work except for the USB's on the docking station.
I have had to plug my peripherals into my laptop. This is by design for the docking station. Why do I have a docking station? So that I can have an external keyboard and other peripherals permanently connected when I am in my office.
Went in device manager and searched for USB driver updates and mine are apparently up to date.
No trying a dell support chat window- let's see how long this takes....
I have a Dell Latitude E6430 laptop running windows 7 64-bit. When I try to use it with a docking station, the USB ports on the docking station do not work. When I try to use a USB mouse with it, it only works with one of the USB ports. When I try using my printer (HP laserjet 1320) through the USB ports, it doesn't work (it did previously with a Dell latitude E6430 running windows 7 64-bit).
I've installed the latest BIOS upgrade, updated the USB and intel chipset drivers. How do I get these working?
I have a ProBook 4535s. I just did a fresh Windows 7 install but I can’t get the USB controller and SM Bus controller drivers to work. I downloaded and installed them from the HP website, but they are still showing yellow in Device Manager.
I tried everything and still need drivers for DV7-6C63NR:
SM Bus Controller
Network Controller
also I cannot get my WiFi adapter to turn on with the button on keyboard - I suspect that it must be my network controller but I cannot locate the driver for it.
After downgrading my hp 15-g073nr notebook PC from the preinstalled Windows 8.1 to Windows 7 64 bit I have the common driver problems others are having and I managed to resolve all but a couple.
I am still missing the following drivers: PCI Encryption/Decryption Controller and the SM Bus Controller.
Does anyone have a solution or have an idea why my e6400 pointer locks up intermittently? Sometimes it locks for about 1 minute. Other times I have to reboot.
Been trying to fix my 2 year Dell Inspiron 1501 old laptop.
It boots up ok in to Windows XP, will run for a couple of minutes ie. find a wireless network, start up IE and then it will freeze. The weird thing is that the mouse cursor still moves.
I just purchased an e4300 last week. Whenever I try to stream hulu, or sometimes vids from youtube the computer locks up. It is really starting to get frustrating. I seem to have the latency issue in check. I read in a thread to download intels matrix storage manager, and that helped. I have also disabled the esata ports and LAN. I am running vista buisness x86 sp1. I am just using the drivers that came on the install cd. I am hoping that someone can help me out, because if I cant get this fixed I might just return it. I really like this computer and dont want to have to do that.
I have a laptop that has a processor microcode update failure message on startup.
It would boot fine after I pressed F1 but last week I tried reinstalling Windows and the after the computer restarts, it locks up when it gets to the windows logo and scrolling bar (before the Windows classic screen where you put in the name, date, time, etc.).
Ive tried using 2 different Dell reinstallation discs and a Windows disc but it always happens in the same place.
I checked for a BIOS update but there was never a newer revision for it...A38 or A39.
What could be wrong? I don't have a Dell resource CD to run diagnostics.
the laptop will boot up then freeze/lock up when all my desktop icons and windows bar at the bottom load up. The mouse won't move, the keyboard won't work. I've been told it may be either the RAM or hard drive, maybe even the battery. I haven't brought it to a professional yet because I'm dreading paying a ton of money for a cheap laptop.
i did a reformat but during it, it froze up and i had to force a shut down. when i turned it back on it continued from the same place and finished fine it seemed. but then it kept freezing up every 20minutes or so, or when it seemed like the processor couldnt handle what was going in. i started to think maybe it was overheating so i set it to adaptive and put the fan speed on level 5. it still freezes up but it takes longer to do so. its really annoying. i tried reinstalling all the drivers and everything and it kinda fixed it but it still freezes up. anyone know whats wrong? im ready to just smash this thing because ive been having important things to do and it keeps doing this crap.
After a few days of happy 1810T ownership, the computer has begun to have a problem where the screen locks up tight. Nothing revives the computer except holding the power button down to force a powerdown. It reboots OK but shows the screen to optionally boot into Safe Mode.
The screen is a random color when this happens: sometimes green, blue or red. It is NOT the traditional "blue screen of death".
At first I thought it was due to some problems I was having with a conflict between The KM Player and Adobe Flash (as detailed here and here, for example). Luckily I had done Acronis 2010 images at each step of the way in the "new notebook" process:
- image made right out of the box by booting from Acronis disc first, before ever running Win7 on the computer (I call this the "Day 0 Image")
- image made after doing Windows Updates, Windows Security Essentials, installing apps (KM Player, IrfanView, FireFox, etc) and user data
Thinking the problem was due to the KM Player conflicts, I restored the computer back to when there was no KM Player, i.e. out-of-the-box Day 0 Image. This went fine and Acronis worked smoothly.
I did the Windows Updates but did not install any apps or user data... and the screen lockup still happens! Sometimes it happens soon after login, other times things run OK for a while first.
I am really concerned about this. If I can't rely on the computer to not lock up regularly, it is essentially useless to me. I am very surprised to see the problem even after an "out of the box" disk restore.
Any suggestions? Even if you don't have knowledge of how to deal with this problem specifically, do you know where else I can ask? What will Acer's take on this be? I am afraid they will just pass it off as "user error" and leave me stuck...
To Add:
1) I can't remember if this has happened only when on battery, or also when plugged in. I will check and see if it happens in both modes. If it only happens when on battery, at least that shows a path forward.
2) I have not tried to restore via the Acer eRecovery DVDs yet, though I don't know why this would be any better than the Acronis 2010 Day 0 image. I was in the process of burning the first Acer recovery DVD last night when... the screen locked up!
3) I have emailed Acer Support about the problem, though I suspect they won't trust Acronis 2010 and they'll tell me to restore via Acer eRecovery DVD...
the laptop will boot up then freeze/lock up when all my desktop icons and windows bar at the bottom load up. The mouse won't move, the keyboard won't work. I've been told it may be either the RAM or hard drive, maybe even the battery. I haven't brought it to a professional yet because I'm dreading paying a ton of money for a cheap laptop.
I have a Presario 2195U and it locks all the time. At first it seemed to do it at random, but then I noticed it would lock every time during installation of XP Service Pack 3, or other long laborious installations. Any time you hear the fan kick into overdrive it seems that it will lock up shortly after. It locked several times during the installation of Windows XP itself.
I hear the fan spinning, and I keep the system on a hard, flat surface to maximize airflow, but it will still lock up during larger-scale installations.
I ask if the issue could possibly stem from over-heating; the system reaches a certain temperature and locks as a fail-safe. I've also noticed that it will lock less frequently when the battery is removed. When I remove it, the battery is very warm, Perhaps the battery is absorbing some of the heat being produced in the system, contributing to the overall temperature inside the chassis?
I have since installed Ubuntu Linux on it and it locks MUCH less frequently, and from what I understand, Linux is much less CPU-intensive. I do like Linux, but it isn't suitable for what I use the system for.
If over-heating could be the issue, I'd like to purchase a better/more powerful fan, power draw isn't so much an issue as it's almost always plugged in.
The specifications for the system are: CPU: AMD Athlon XP 1.8ghz Memory: 1gb SDRAM Graphics: ATI Radeon Mobile HDD: 120gb OS: Ubuntu 8.10
If the problem is indeed thermal-related, then comes the question of how do I open the chassis...
