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Dell :: So This Is Why People Told Me To Avoid ...


Last month I placed an order for a laptop through Dell. Complications (cause by Dell) caused me to cancel the order, but I had already received the spare battery I ordered.

When I mentioned the battery that has already been shipped to me, the rep told me that I would be contacted later on instructions for returning the product.

Now, this was my first experience purchasing something like this so I assumed that was common procedure


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Apple :: Error On Macbook Pro- System Told Me To Hold Power Button
Sat Apr 18 10:41:49 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x0565b540, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00020051, CR3: 0x0155d000, CR4: 0x00000660
EAX: 0x053ed080, EBX: 0x05070400, ECX: 0x049d64c4, EDX: 0x050d2680
CR2: 0x00020051, EBP: 0x349f3ed8, ESI: 0x00000006, EDI: 0x80000003
EFL: 0x00010202, EIP: 0x0565b540, CS: 0x00000008, DS: 0x049d0010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x349f3cc8 : 0x12b4f3 (0x45b13c 0x349f3cfc 0x1335e4 0x0)
0x349f3d18 : 0x1a9c68 (0x464700 0x565b540 0xe 0x463eb0)
0x349f3df8 : 0x1a038d (0x349f3e10 0xffffffff 0x349f3ed8 0x565b540)
0x349f3e08 : 0x565b540 (0xe 0x48 0x349f0010 0x3e0010)
0x349f3ed8 : 0x417f14 (0x5070400 0x3 0x5070400 0x5070400)
0x349f3f48 : 0x4182ab (0x5070400 0x349f3f94 0x136713 0x19eb5b)
0x349f3f78 : 0x13eed2 (0x5070400 0x0 0x1a336f 0x6aba7d8)
0x349f3fc8 : 0x1a017c (0x0 0x0 0x1a30b5 0x4dc1f20)
Backtrace terminated-invalid frame pointer 0

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBookPro4

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Dell :: How Do I Avoid The 15% Restocking Fee?
So I ordered a Dell Studio XPS 1640 laptop and I tried to cancel it, but they already stated that it went into production and so not one person of any position and department would cancel it.

I recieved the laptop just a couple days ago and just got to calling Dell to return it.

I just called and the lady stated a 15% Restocking fee would apply to this return of the laptop that is over $300!

How do I avoid this 15% Restocking fee? I also ordered the 9-cell battery with the laptop, how do I avoid that Restocking fee?

Dell's customer service is sinking like the Titanic

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Dell :: Avoid Or At Least Gaming On Laptops
I recently had the pleasure of having a laptop (inspiron 1520) crap out on me after only just two years (i bought it November 2007). I had a laptop cooler and used the laptop for ocassional LAN parties, gaming and also to do my homework until I broke. I know some of you might say it's my fault for not buying the extended warrenty but come on, a $1300 dollar machine should last at least four years with normal care. That's the least I expect from a normal laptop. Is that too much to ask for? Anyway after that whole expierience I'll never get another laptop for gaming again, especially from Dell.

If you are considering buying a laptop for gaming consider other options unless you really need to game on the go.

Flame on Dell lovers and laptop gamers!

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Dell :: New Nvidia GPUs Use Older Solder Bumps To Avoid Failure
from [url]

There's been plenty of coverage surrounding Nvidia's admitted "abnormal failure rate" among what remains an unknown number of GPUs, but in case you missed it, here's the Cliff Notes version: Earlier this summer, Nvidia announced it would take a one time hit of $150-$200 million to cover warrany and repair costs associated with a bad batch of mobile GPUs. The chip maker insisted (and still does) that the failures were an isolated incident, but that's come into question. News and rumor site The Inquirer has been particularly vocal in its questioning of how widespread the problem really is, bringing up the possibility that the defective parts could be affecting both mobile and desktop parts, including G92 and G94 based GPUs.

Now that you're caught up, it's TGDaily who's bringing more speculation to the table. Referencing industry sources, the news site claims that Nvidia's future 45nm GPUs that have recently entered the qualification stage are being built with high-lead solder bumps. Earlier speculation pointed to Nvidia having made the switch to eutecic solders in reaction to the GPU failures, and if that's the case, the switch to solder bumps raises more questions than answers as to what's going on, and whether or not the problem has been solved or is ongoing.

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First you need to download service manual and read it. All the instructions are there for how to dissemble the notebook. Following pictures might help you to understand service manual.

Things you need to unplug before remove the top panel

Things you need to unplug/unscrew before remove heatsinks

Here's the CPU picture without heatsink

Cleaned CPU heatsink

GPU picture without heatsink

Cleaned GPU heatsink

I use white cotton cloth and alcohol to clean the CPU/GPU and heatsink(s) and use AS5 as a thermal paste. CPU/GPU temp drop nearly 4C-5C. I need to wait until AS5 settle down.

I'm expecting another 2C drop after that.

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glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.

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I have downloaded all the drivers from the support site, but want to know if these are really required?

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Dell :: Spilled Water On My Dell 1525 Keyboard
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Dell Inspiron 6000 notebook to boot up and stay unfrozen long enough for me to retrieve my files, and put them on my tower pc.

In a nutshell, I got this Inspiron about 3 years ago- I currently have it connected to an external monitor, because my wife dropped a heavy object on the screen last year, and destroyed said screen.

Just this past week, I turned it on, and it started getting really slow. Finally, it got to a point where now, when I turn it on, it boots up, it goes to the desktop, the desktop icons all appear, and within a minute or two, it just kind of slows down, and eventually freezes up, and the hard drive indicator light quits doing anything. It does not respond to anything, and the only way to restart it, is to hold the power button down until it resets.

If anybody knows of a thread already on this site, regarding this problem, please point me in the right direction, as I tried the search function, and did not come up with anything.

and one or two other things, since it initially started having problems, sometimes, I will get two "missing module" error boxes pop up- and also, while it is booting, the screen flashes black for about 3 seconds, and then comes back on and continues to load.

Thank you very much to anybody who could possibly help me out of this jam. I really do not plan on using this laptop (or notebook) anymore, if and hopefully when, I get my files off of it.

And that is the other problem, I can not attempt to boot up in safe mode, as my screen is busted up, and it will not output to my external monitor, when I hit the f key while it is starting. I did make a couple different bootable cds, but they do not seem to do anything.

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Of course, for the Dell RAM, I have to wait for the shipping, but it is one of the cheaper ones. However, any of the other three I can pick up at Best Buy (which is more convenient). Can someone point out the pros and cons of each? It seems the PNY is a great buy, but could there be performance problems compared to the others? And why is the Kingston so expensive?

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Dell :: Sell On Ebay From Dell.com?
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Dell :: Dell M1730 Failure
First off, The model

Dell m1730 - Out of warranty

Problem:

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Things that happend up to this problem:

Very confident it's NOT virus related.

I put my laptop into hibernation for the night, in the morning, the laptop still being in hibernation, I took out my Ipod shuffle first gen. Later in the day, we expirenced a black out.

When I got home, My laptop was no longer in hibernation ( the blackout ) and thats when I noticed the problem. My AC Adapter is behind two surge protectors, so I think ( and hoping ) it's a minor hardware misshap with the Ipod.

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Dell :: Sold At Wal-Mart And Best Buy Vs Dell.com
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I read that the Dell products sold in Wal-Marts and Best Buys were built and shipped out from a different manufacturing source than the Dell computer products being sold on Dell.com.

That the computer products being sold at those 2 mass retailers are not built as good as those purchased directly from Dell.com. Is there any truth to that story?

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Dell :: Dell ProSupport? Latitude?
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I'm thinking of getting a latitude that offers Dell ProSupport for End Users.

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After getting my AC Adapter replaced and my motherboard replaced. My battery STILL won't charge. That means the only culprit left was the battery, and according to Dell, I must buy a new battery from them since my 1 year battery warranty is over. The battery from Dell is too expensive, 6 cell for 330 dollars? So where else can I buy my battery from. The store needs to have good reputation, secure, and good prices. I would like either 6-cell or 9-cell battery, and willing to pay around 70-100 dollars. The battery sold must be either new, or refurbished with full capacity.

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[url]
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I think when they have them all, they will put them on their support site, under x64 updates.

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Dell :: Which XPS Should I Go For?
I'm going to buy an XPS 16, but just considering which specification to go for.

My current laptop is a HP 6730B with 4GB RAM with Windows 7 and its response time is pretty slow which annoys the hell out of me.

I have the habit of running multiple applications concurrently, such as Word, Outlook, MSN, Chrome, Dropbox, Skype, Photoshop, Illustrator, Dreamweaver, etc (you get the picture). But I rarely play games on my laptop, though I think I might start playing if I get an XPS (probably Diablo 3).

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or

2. XPS 16, 15.6" WLED, i7-820QM, 8GM (4+4) RAM, 640GB 5400RPM SATA HDD = NZ$3,300 (about US$2,300)

So basically it comes down to lower spec CPU with SSD, or higher spec CPU with SATA drive.

I did hear about certain "flickering" issues with the XPS screens and the throttling issue, but do these problems appear with XPS 16's with WLED screens (and 90W adapter)? I'd be interested to find out.

I'm thinking maybe go for option 2, and when the prices for SSD come down buy one then? Is it possible to buy a SSD from somewhere other than Dell and install it on XPS 16 myself?

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This is just happening when the computer is idle , at the very most all that is open is IE 8.0 and maybe some Windows.

I have read other people have problems with throttling , but from what i gather this would seem that the users effected are mainly if they are playing higher end games and only happens when using a 90W Power Supply, when battery is in use it is okay.

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It should be a no-brainer since the i7 config is much more powerful, but I've heard a lot of complaints that the i7 (and the GFX chip?) is overheating in the Studio 15............

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Dell :: Where's My SSD
Just looking at the studio XPS 13/1640 and the SSD's are no longer an option.

Also, the standard color now is obsidian black high gloss finish with NO leather. The leather is now a $40 upgrade. That is strange to say the least.

What else... Oh, the 1640 now comes with a 1600 x 900 base display. That is good news but I'd imagine most ppl get RGBLED There's also a non RGB 1080p panel.

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Dell :: Will You Buy Again?
After all the issues with the nVidia graphic cards, will you buy a Dell again? I know that it is not entirely Dell's fault here but so far they have not been helpful in getting my XPS 1330 fixed again.

My computer died last week although it was only casually used for Internet browsing and office applications. What I'm more frustrated about is Dell's Support (or better lack of thereof) in getting this fixed.

IMHO, Dell should replace all laptops that could be affected given they sold a faulty product. I'm surprised not to see a lawsuit against Dell in regards to that matter. Dell only provide a software patch as a solution which however isn't really a fix.

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