Dell Studio P02E001 :: Not Staying On - Powers Down
Nov 29, 2014
I have a Dell Studio which I can power on and it gets past the logon screen and to my desktop, but then it freezes and then powers down. Â My power cord to the wall is plugged in. Â
Where I can start to trouble shoot this?
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Mar 25, 2009
This is a pretty nice glitch, even if it is completely accidental.
So I was powering on my laptop just a few minutes ago, and during boot, the progress bar was going slower than usual and stopped at one point, about 3/4 of the way through. So, I wondered what was going on, and tapped the media buttons to see if the whole thing was locked up, and they all lit up.
However, they never actually turned off. Now, I'm booted into Windows and everything's working normally, but the buttons are still lit! And the best part is, they function like normal when pressed!
I wish there were a way to set this up to work like that all the time...the buttons are impossible to see in the dark.
Here's a pic. Sorry for the cell phone camera quality, but you can still see that all the buttons are lit up, along with the Wifi light on the far right:
So, does anyone know of a way I can get it to do this every time without an unusually slow boot?
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Jan 27, 2015
I bought my Studio 1555 laptop about 4 years ago. Recently it has been showing issues of automatic restarts and no booting. Initially the laptop was overheating and fan was running at very high speeds, so I figured it was a cooling issue - so cleaned up the area near the fan and put everything back in carefully. So now that problem is solved, but NO display issue still remains. The laptop power light switches ON, but I don't see any display in the monitor - so I ran the LCD BIST test - and turns out the LCD works just fine. I identified that the items below could be the issues. What I can do to rectify this issue. The system is out of warranty.
1. Connect to an external monitor - but this test would be redundant because we already know that the display is fine with the LCD BIST test.
2. Replace the video card or memory module
3. Replace the motherboard.Â
I read somewhere that taking out the BIOS battery and putting it back again solved the issue - but I can't understand the reason behind it.Â
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Dec 5, 2008
I have a XPS M1530, And the screen doesn't go off when I close my laptop. I have contacted dell about it. They replaced the mobo, the LCD Screen, the Palm rest. And it still doesn't go off... I'm wonder what it can be...
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Feb 15, 2010
I have the aspire 5740G. I use an external BT keyboard. When I shut down or restart, bluetooth is always switched off (indication light is not illuminated). I can not log on with my BT keyboard.
Once I am logged on (using Aspire keyboard), I have to manually push the bluetooth button (or Fn + F3) and everything works. I have turned the power-saving feature off, with no effect.
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Jul 2, 2011
I usually just leave my laptop on overnight, and it just goes to sleep/hibernation mode then. But when i went to go turn on my laptop, you can see the lights on my laptop turn on but the screen stayed black.
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What could have possibly happened?/what can i do to fix it
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Sep 30, 2008
Just started doing it today, I havent had any other problems. I have checked all the power settings and I don;t see anything that should be causing it to shutoff, and I dont receive any Windows errors upon booting it back up.
Any ideas?
ill more then likely call Dell and have them look at its but I wanted to getr some other opinions first.
I was in the middle of A game of WoW when it happened.
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Jan 29, 2015
Everything was fine, then when I would plug in a USB peripheral into a USB port, it shuts down. I tried it several times and now the laptop will not turn on at all. I have searched on google but there is not an issue like mine. Unlike others I do not even get lights or any hard drive noises. Is the motherboard fried?
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Nov 22, 2009
If you press the power button, you can hear the hard drive starting to spin up, then it acts as if the power was just cut from it and it dies.
I am assuming something on the motherboard is just broken, just figured I would ask to see if anyone else has any other ideas.
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Nov 17, 2014
I am operating a Dell Inspiron 3520 and have been having trouble with the machine powering down and becoming unresponsive with screen tilt (not closure). The computer appears to be functioning normally until I tilt the screen forward, at which time the screen goes black and all lights indicating power turn off, as if the machine has powered down. I cannot make the machine power on again for some time until I have taken the battery out, put it back, and pressed the power button several times. This problem has occurred more frequently in recent days and I currently cannot turn the machine on to troubleshoot.
My fear is a dysfunction in the sleep trigger within the screen/lid closure system.
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Jan 23, 2013
Dell Latitude D630.... I bought a new battery about 2 months back (had the old one for a good 6 years before it finally bit the dust) and I've had no problems with it. The test button still shows all 5 bright and green. I recently replaced my adapter because it was getting old (almost 3 years) and it stopped charging since part of it's wires were frayed. The new adapter is not charging my computer.Â
It's Dell made so it shouldn't have a problem with the no-charge chip put in and it's New, not refurbished. I've tried different outlets, restarting computer, updating BIOS, checking battery, and lots of fun stuff in between.
I'm at a loss of what to do because without it charging it, I may as well have just stuck to my old one and saved the money. I'd rather have this issue fixed than never use my battery ever.
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Feb 20, 2013
I have a problem with my dell latitude e5510..... After Updating the Bios last version() ,BIOS has been Locked and i have no access to bios, although system powers up and my windows boots without any problem..... I tried every method searched in internet but no result ... as I realized this model has a high security system...I think by updating the bios a default pass created for the bios.
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Feb 18, 2013
As soon as i power on the laptop (INSPIRON 1300), the screen blinks and goes blank.
On several attempts of troubleshooting, nothing resolved.
On pressing Function+CRT/LCD, the screen is white and no other signs.
there are no beep sounds heard during the start-up process and no logos appear.
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Oct 20, 2009
a friend of mine gave me their Acer 1350 laptop to repair - the fault was that the screen suddenly went blank, even though the power goes on and the fan turns. When I first looked at it, the screen came on, it started to boot into Windows (XP Home), it got past the loading screen (with the horizontal scrolling thingies) and then the screen went blank, and ever since I've never been able to get the screen to come on.
I tested it and couldn't hear the hard drive seeking, so I guessed that the mainboard or CPU had failed. I took it apart (using a service manual as a guide) to see if there was anything I could do to fix it, I removed the CPU and reseated it, used new thermal paste and put it all back together, but it still had the same problem. I had made sure that the screen cables were connected back correctly, as per the service manual instructions.
Also, the power light didn't come on, even though the CPU fan comes on when you press the power button (for a few seconds), and then after leaving it on for a few minutes the fan runs again for a few seconds, so something is working!
Anyway, I bought a second hand Acer 1350 off Ebay for £70, which was running fine, just didn't have the hard drive. As soon as I got it, I put the hard drive from my friend's Acer into the new laptop, and it booted up Windows fine, everything ran perfectly. Problem solved. Or so I thought.
After turning it off, I tried to turn it back on. Result - it now has exactly the same problem as the first laptop! When you press the power button, the fan goes on for a few seconds, but the screen remains blank. The hard drive doesn't seek.
I've also tried it without the hard drive, hoping that maybe that was something to do with it, but it makes no difference, the screen is still blank, so I can't even look at the BIOS.
I have been racking my brains over this - what could possibly have caused this problem in both laptops? Some kind of virus on the hard drive, which stops the laptop from even showing me the boot screen? The screen stays off no matter what I do. The power light doesn't come on, even though the fan has started turning, and the hard drive is running (but not seeking).
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Aug 26, 2009
I had assumed, but I want to make sure that my SZ6's problem is due to the Nvidia temp defect thing everyone's talking about.
Basically my computer is always very hot. Just downloaded SpeedFan and the GPU and both Cores are 78C and i've just been surfing the web for a few hours.
The problem happens when I play games (like Civ4 or Half-life 2) for a few hours or sometimes less if its a hot day. The laptop will abruptly power off as if I pulled the battery and power cord out.
When I reboot, I get that error message that says Windows did not shut down properly, do you want to reboot normally or in safe mode
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Oct 23, 2012
I have had the W530 for several months now and it randomly powers off. Â This can occur when connected to the AC Adaptor, when running on battery, or when using the AC Adaptor without battery. Â Lenovo first replaced a fan, but that didn't solve. Â Now they are attempting to replace the system board.
W530, i7-3610QM, 1920x1080 FHD, 16 GB RAM, K2000 NVIDIA GPU, Muskin mSATA, 500GB 7200rpm, Bluetooth, Centrino 6300 AGN WiFi, Win8 Pro
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Jan 12, 2012
Have tried the powering up or reboot procedure with no results. It quit working suddenly,
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Sep 14, 2014
I have an acer extensa 5620Z when i plug it in it powers up but then just knocks off ....
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Aug 28, 2009
I don't know what happened, but my laptop's not working.
I was using my laptop as a desktop computer (no battery) when I accidentally switched the switch off. After switching it on, I tried to turn on my laptop and the first thing I noticed was the blank screen. Then the power turned off, and then turned on again. The fan is working, but nothing else is. I don't hear or notice any processing, so I'm pretty sure nothing's working right except for the fan and the lights indicating that it's on.
I tried to reset the laptop by disconnecting it from power and then turning it back on after 30 seconds - but no luck.
I have an Extensa 4230 by the way.
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Jul 1, 2014
I have HP Pavilion g6-2288sx Notebook PC. It has core i3 processor with 4gb ram.Â
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My problem is that my laptop suddenly powers off while running, not hibernating - total shutdown without any error or warning or anything. It just goes blank and dont turn on again until i connect it with its charger. Low battery is not the problem cause it doesnt give low battery error even battery sign shows that i have enough battery to work about next 30 mins.
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Apr 17, 2012
My ThinkPad Edge E320 isn't but a few months old, but I have been noticing a problem with it. I want to know if others are facing similar problems and if there is any solution for it.
The laptop powers off completely when I move it. But I have noticed that it does not happen if I am REALLY careful with it, and move it holding the two sides.
There seems to be a 'soft-spot' on the underside of the laptop that causes it to switch off immediately when it's pressured. And moving the laptop holding it at the bottom causes exactly that.
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Mar 10, 2015
Notebook used very little, so jam shocked at the dysfunction I've experience since a recent windows update. Was looped in a repair function, and I was able to restore. Now it powers on, fan runs but black screen and no keyboard function.
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Nov 18, 2014
My acer aspire v5 - 122p went through an automatic update recently after it powered back on it never booted past the initial Acer boot screen I eventually did a hard resetbut now the screen stays completely black the fan is on the blue lights are on but nothing else. From what I have read online you can flash the bios but the file I have downloaded on the Acer website does not match any of the tutorials I have read or watched.
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Mar 28, 2009
Acer Aspire 9504.
First of all it runs in Windows completely rock solid. I have ran stress utilities for over 24 hours, and the system is completely stable.
My problem is that it is very unstable before windows loads. For example, if I simply leave it in the BIOS setup for 5 minutes the computer will just power off. It is also quite hot underneath. This occurs also if I boot from DOS (or other e.g. XP recovery disk) boot disk to run some utilities - the system will run for 5 minutes or so, and then just power off. The time that I get before it powers off decreases if I immediately switch it on again, suggesting an overheating issue. I did not have this problem when I first got the laptop 3 years ago.
This problem is really annoying as I want to run some low-level utilities to repartition my hard disk and also possibly reinstall windows, but this problem is preventing that.
Any ideas? Perhaps some strange software that I installed? ACPI config? Memory issue? BIOS issue? Computer is hot in several areas under where the CPU / TV tuner / graphics / memory are located .
My system spec:
- Pentium M 760 2GHz
- Ati X700 256MB graphics
- 2GB crucial RAM (2 x 1 GB DDR2 533 CL4) (upgraded from 1GB over a year ago and fully tested to be working)
- Newest BIOS from Acer installed
From system information:
OS NameMicrosoft Windows XP Home Edition
Version5.1.2600 Service Pack 3 Build 2600
OS ManufacturerMicrosoft Corporation................................
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
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I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
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The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
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What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
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I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Oct 14, 2014
I have a quad core Lenovo W520 (i7-2820QM) equipped with Intel AMT. I have all RAM slots populated (original 2GB in each that came with the machine). I have updated to the latest BIOS (1.42 at the time of writing) and latest Intel Management Engine Firmware 7.1 (7.1.85.1216 at the time of writing). The machine has Crucial 256GB X100 SSD installed in the main compartment and a regular HDD in UltraBay.
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The computer acts normally in sleep mode and restart sequence only when Intel AMT states that "ME is in recovery state..." during boot.
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When it looks like AMT is happy problems begin. The problem is that when I'm trying to put the computer to sleep it goes all the way until the end per normal procedure and then suddenly decides to power itself off! Obviously Windows doesn't like this and displays recovery suggestions after starting the laptop again. This happens when connected to AC and also when disconnected from it. Also, when computer reboots it turns off all power (i.e. the display along with backlight, indicator LEDs turn off and fans spin down for a sec) inbetween and automatically starts up after that.
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I've tested this on Windows 7 and openSUSE 13.1 (which I had lying nearby) and same behavior happens on both OSes. On Windows, all the latest drivers and updates were installed. So I don't think this is driver nor OS dependent - rather firmware/hardware related problem.
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What is funny, it doesn't matter whether Intel AMT is activated in BIOS or not. What matters is whether the Management Engine is in some kind of recovery state or not. When it's not, computer starts acting crazy as stated above and behaviour is repeatable. Intel AMT itself seems to work however. Changing the power policy in Intel ME configuration doesn't work for sleep issue.
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Some things I've also tried doing:
* Replace CMOS battery (measured its voltage before putting it in, of course) with a new one - no effect
* Tried two different brands of SSDs (OCZ Vertex 3 and Crucial X100) - no effect
* Tried both legacy and UEFI modes - no effect
* Scanned RAM for memory errors - no effect
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Could Lenovo try to repeat this issue and possibly do something about this?
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Dec 1, 2009
Last night I was using my E1705 running on battery when the thing just suddenly zapped off. I had recently glanced at the battery meter which was 75% full. I pressed the button on the actual battery which shows 3 of 5 lights on the charge meter.
The battery itself is only 1 month old and has been performing flawlessly. I just thought it was something random so I plugged the machine in and it started up.
I didn't think anything else of it till today when I went to move my laptop, removed the power cord, and the laptop turned off. I checked the physical battery meter which still reads 3 of 5 lights .....
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Mar 28, 2010
What I found quite interesting in the cnet review is that their performance testing of the Dell 1569 was second place just behind the Toshiba E205-S1904 (the other Best Buy Blue Label). I do not understand why, the specs are basically the exact same specs, EXCEPT our Dell has a 500gb 7,200rpm hard drive while the Toshiba has a 500gb 5,400 rpm hard drive. I would think, if anything our performance would be slightly better than the Toshiba because of our 7,200rpm hard drive. All the other specs are the same.
So, with that being said, why did the Toshiba have slightly better performance numbers than ours, since as I keep stating all the specs are the same except we have a faster hard drive?
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Dec 3, 2009
Does anyone have any idea why? Is this something affecting Dell globally or is it just UK/Europe in a mess?
I guess I could survive with just wireless G, but it seems ridiculous to be limited to that these days;
I guess I could also just order it and pick up an intel/dell Wireless N card for ~£25 and install it myself,
but again the question arises, why is it necessary? I assume some of you do have an 802.11n card of some description in your 1645/1747's have you seen any problems with it? .....
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Feb 24, 2009
Recently i ordered a Dell Studio XPS and like many of you with dell's,my main use was to be for audio production,dj'ing or any sort of thing pertaining to music.After ordering and then reading up online,ALOT of people are having problems getting the latency and/or pops skips & jumps out of their sound source.
Some say the problems lie within the Lan card,some say video card.And most importantly,Dell does not have an answer to the problem because they are not trained to understand audio type situations(Unfortunately).So...Here is where we are going to solve this thing(or try really hard because besides that...these are prett good laptops otherwise) Once i get mine in the next 3 days,im going to tell you what i did because i WILL fix it or at least try hard and fail.
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