Dell :: Taking Out Of The USA Voids Warranty
Mar 13, 2008
When I bought my notebook, Dell made me mark/check a box that said something like: "I'm not going to take the notebook out of the country".
And I want to know what happens if I do take it out of USA. I'm in the south border and I just need to cross the river to be in Mexico.
My laptop has a dead hard drive and I want to contact Dell and ask them to replace it, I bought a 3yr Total Care Warranty, but I'm affraid they will track me and find out I'm not in the USA. Will they void my warranty?
I was planning to contact them from Mexico, ask them to fix my laptop and then, I was going to go to USA and be there the day they tell me they are going to go and fix it.
I registered the laptop with my uncle's address, and I don't really want to go and bother him 2 or 3 days.
Should I contact Dell from the USA. Will something bad happen if I contact them from Mexico?
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Aug 26, 2009
I' d like to know whether changing the OS on my XPS studio 13 (upgrading to Windows 7 or installing Linux) will void the hardware warranty.
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May 16, 2009
I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
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Feb 20, 2010
Is the GPU meltdown inevitable? Would i be able to avoid this ever happening with the copper mod? It would be for music and multimedia so the cooling set up i read about here sounds like it would handicap the laptop too much.
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Jan 18, 2010
I was cleaning my computer and got it back together and had one of the HDD's die. I replaced it with a differany HDD, reformatted and installed the OS (Vista) but when I start it up the BIOS gets about 80% loaded and then next 20 takes 2-3 min. to load. It used to be much faster, within a matter of seconds. I tried reflashing the BIOS but that didn't change anything. Anyone have suggestions? Computer is the Inspiron 1720 in my sig.
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Feb 16, 2009
I downloaded and ran a bios update for a 6000 (old laptop that i am reformatting).
It has been shutting down for over 4 hours now. No idea what to do. Should I manually turn it off and try the bios update again or will that screw things up at this point?......................
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Dec 27, 2014
I'm trying to understand why my new Inspiron 15 7000 series takes so long to start after being put to sleep as I don't believe it should take this long.
The power settings are configured to go into sleep mode whenever the lid is closed or the power button is pressed. Â If, after closing the lid, I re-open the lid within a short space of time, the laptop bursts into life almost immediately. Â However, if it is left longer, then when opening the lid, nothing happens and I have to (briefly) press the power button. Â It then takes about 30 seconds for the windows desktop to appear. Â This is simply too long!
I've also noticed that if the laptop is left idle and it "powers off", which is set to sleep mode then it again takes about 30 seconds to resume when pressing the power button.
The laptop is running Windows 8.1 64 bit and has 8gb of RAM and an i7-4510U CPU.
I have a 5 year old Acer laptop running windows 7, which is faster at starting from hibernate mode than this Dell Inspiron, which suggests that the Dell is actually hibernating, however none of the power settings are set for it to do this.
How to get this Dell Inspiron to start in a reasonable time from sleep mode as 30 seconds is not acceptable.
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Mar 9, 2013
So I got this laptop 3 weeks ago, it would take 10 seconds to boot. now it takes like 2 minutes, all i did was change my anti-virus. i just finished a system restore, but still the same speed. im starting to think its a hardware problem, but all the diagnosis test show no results.
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Mar 16, 2008
how to take the screen off from an acer aspire 1694? I know that it's identical to this one,
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but that instruction doesn't tell how to remove it. I'd really appreciate some help on this subject.
Here's a picture that illustrates where I'm stuck :
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May 2, 2014
 i am getting a message with AVG that it is taking to long for my computer to startup . is there a hp free download to monitor and clean up startup so it will load faster? i have an HP G60-125 NR Notebook pc.
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Sep 2, 2014
Did a refresh and a factory reset but still taking 5 minutes to power up. Once it does it seem to run ok.
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Feb 13, 2009
how to use the built-in webcam on the dv7 to take still pictures?
Or I must install additional software?
Is there any to download from hp site?
Or any freeware programs available?
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Apr 24, 2009
Here is the thing, I only have used 285gb of 500gb on my internal hard drive. I got myself a new 500Gb external hd as a time machine.
However, when I go to the time machine' options it says: Total included: 503.1gb
How can a backup be bigger than my internal hd?
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Apr 4, 2013
I am having a problem whereby it takes ages for my caps lock to go from capital letters back to normal & vice versa.
The little bag with the A coms on then you have to wait a few seconds for it to click off then you can start to type again.
I had this problem when I first got the laptop & it rectify itself but now the dreaded thing is back again, as I remember it was a problem as I remember someone mentioning something about the same problem before.
Either email or office its still the same. I am forever using the shift button to get around this problem...
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Mar 18, 2009
I got the new aluminum macbook 2.4ghz and it is taking a long time to go to sleep. I cant figure out what it is. I close my lid and the apple logo takes about 4 seconds until is shuts off and another 30 seconds until the light starts to fade in and out. I've shut the lid of another macbook at an apple shop and they go to sleep instantly.
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Feb 8, 2014
I got my Ideapad y410p a week ago. It came with Windows 8 and many useless softwares installed. It was taking around 3 minutes of time and immediately i updated my os to 8.1 (x64). Even after updating to 8.1, the boot time didn't get any better. I unistalled useless softwares like Mcafee, Cyberlink tools and many and installed AntiVir and Visual Studio. Turn on Fast startup is also enabled. But what is painful is it still takes 2 minutes and 31 seconds plus to load my desktop. What is more painful to me is My old laptop (Amd Dual Core, 3GB Ram with Many softwares installed with windows 7) loads earlier than this.
Lenovo Y410P, Interl Core i7 4th Gen, 8 GB RAM, 1TB HDD, 2GB Graphics
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Jun 15, 2014
Alright, so early January this year I got myself a Y510P. I bought this cause I already knew I'd be transitioning to different locations and that a desktop wasn't going to be practical. I intended to work with on school, watch movies, game, etc. All of these went perfectly fine
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At the end of January I studied abroad till the end of April. During this time I rarely had time to do a lot with my laptop as I was quite occupied with school and social life around it. The few times I did use it for things like watching a movie or play a small game were fine. Anyway, when I came back home in the Netherlands, I noticed that it had slowed down considerably. It tends to take long with simple tasks and unfortunately gaming has become something I can't do anymore, hell, in online games I get called 'wooden pc guy'. Obviously I'm not very happy with my laptop feeling like a machine from '98.Â
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I tried cleaning out my disk, defragging, registry cleaning, scanning for viruses, etc. Nothing works, I want to reinstall my OS to see if it might work, but when I ordered my laptop, I never received an install disk for Windows 8 with it....
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Sep 16, 2014
Until recently my Aspire M3802 desktop started immediately when the start button was pressed. For about a week it's been taking an increasing number of minutes before the the LED turns blue; today it was over ten. What is the likely problem? If accumulated dust how can I remove it? If not dust, what can I do?
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Jan 4, 2009
I have a Dell XPS1330 and have a problem with it and I dont know if my laptop is still under warranty.
I searched on Dell's website with my service tag and the only thing I found was that I have a "Rapid Response Depot"? What does it mean? Does it mean that I can send my laptop to Dell to be repaired?
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Apr 13, 2010
I read lots of people getting replacements for their 2-4 yr old laptops with Dell warranty. I've been using my e1505 since June 2007 and just ordered 1558 last weekend, but with only 1-yr basic warranty.
Which warranties are those people using? Premium or Advanced? Which is comparable to "Complete Care"? Also, would it be cheaper to buy more expensive warranty at the checkout or buy extension once I receive the system?
Warranties cost only a few hundred dollars and people just seem to be getting amazing replacement laptops, like e1505 to SXPS 16.
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Mar 10, 2010
my question is, what's the best value with these warranties? I know I should probably be protected, but should I assume that after 1 year I'd be in the clear anyway? Also, I think the 1645 doesn't come with 2 year warranties (for some reason) so those would be out of the question.
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Nov 12, 2009
The reseller transferred the warranty and this was evident by tech support provided in the first few months of ownership. I recently contacted Dell due to my Nvidia Geforce 8800M graphics card not being disabled by Windows. I assume I have a physical problem with my card..
Dell now says I do not have a warranty, that it was never transferred. I pointed out the early tech support and the fact that I know for a fact the warranty was transferred by the reseller. Dell tells me to recontact the reseller and again have the warranty transferred. The reseller is out of business..
Am I up a creek without a paddle or is Dell sandbagging due to the onslaught of video problems with XPS M1730's..
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May 28, 2010
To keep is short I was trying to extend the warrant for my xps m1530.The online systems doesn’t seem to be working after hitting purchase options the page just keeps reloading with Firefox or IE so it’s off to the phone.
My first call I get a quote of $169 for a 1 year or $255 plus a $50 rebate for 2 years. Can you imagine I get disconnected? I call back now I get a quote of $179 for a one year and $254 with no rebate available for 2 years. I ask to speak to a supervisor and of course get disconnect again.
Now I try the chat system here is what I got from them.
05/27/2010 02:33:26PMAgent (E&A_RR_Rep_Rick): "for one year, it would be $279, and for two years it's $418.69"
05/27/2010 02:33:48PMAgent (E&A_RR_Rep_Rick): "i could offer a $75 giftcard on either one, but that's the only price i have"
While I’m chatting a supervisor calls me and we agree on a deal for $254 for 2 years. I didn’t have a credit card with me so said she would call me at 1pm to make the purchase. She calls gets all the information goes off to process it. Comes back no saying it would be $279 for 1 and $418 for 2 with no gift card available.
I asked to speak to her supervisor and of course disconnected again if you can imagine that. Well thanks for letting me vent.Dell has just lost a long time customer.
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Apr 6, 2009
Going to purchase an E6500 and am wondering which OS to go with. This laptop will need to play well with the other machines on our home intranet in terms of file/printer sharing and such. Two of these machines have vista home and two with xp home.
The options are:
vista home basic - included in price
vista business - +$50
1. What are main differences between vista home and vista business?
2. Are both the vista home and vista business 64 bit? If not, how important is the whole 32 bit, 64 bit deal?
In addition, some clarification on the warranty options would be appreciated. I did read the description but am still a little confused.
The options are:
3 year limited + 3 year mail in - included in price
So this means 3 year warranty total, possibly no understandable English speaking phone support, and you must mail in the machine for repair .....
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Mar 8, 2009
I'm about to purchase an M4400 as a mobile editing station but I've only got one reservation. Basically, I can buy one with a dell 3 year warranty or I can buy a better speced one for 20% less that doesn't have a warranty as it's from a liquidation of assets sale.
Now, I'm pretty handy with computers/laptop and in the past I've taken apart laptops to replace CPU's, motherboards, hard drives, etc. so I'm fairly comfortable with fixing things when they go wrong. But my question is whether I should expect things to go wrong. I'm especially concerned about the screen and the occurrence of dead pixels. Is this commonplace and how many dead pixels does it take for dell to accept a returns anyway?
At home I have a Dell 2407WFP-HC and I've never had any problems with it. I built my desktop computer myself and I'm not concerned with parts of it going wrong as it's easy to find replacement parts, but the same can't be said for laptops, and there is a significant cost differential!
So, is it worth paying a 25% premium to have the dell warranty? I'm a frugal man, and a penny saved is always a good thing in my book, but not at the expense of having to shell out in 6 months when something goes wrong .....
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Mar 31, 2009
I have a 4 year warranty on my 1730, I was considering getting a x9000 processor and installing it myself. Would this void my warranty at all?
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Aug 14, 2009
I have a Dell Inspiron e1705 with the following specs:
Dual Core 1.86
2GB RAM
120GB HD
WUXGA
ATI x1400
The warranty is getting ready to end in a few days so I called Dell to see how much it would be to extend it. They gave me a quote of $169 for one year or $255 for two years (complete care would be additional).
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Dec 29, 2009
Well, let me start off by saying that I received by M1530 at the beginning of this year as an exchange for a Vostro 1500 I had a bunch of little issues with.
To be honest, there was nothing truly wrong with the Vostro 1500, but I'm a sly-talking-Computer-Science-major that was sick of dell support giving me the run-around dozens of times, so I bullied them and got a $1400 system to replace my original $800 purchase
Now the dreaded heat issues related to the 8600m gt are starting to rear their ugly heads. Dell covers this issue a year past the regular warranty, so I have until February or something for the card to die or warrant a replacement.
So my issue is that I originally did not want to deal with dell support so I went ahead and put some AS-5 on the GPU and CPU. Previously I was experiences system shut down during heavy gaming.
The AS-5 only lowered the temperature a couple of degrees average (celsius) and it's been over 200 hours for the curing ......
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Sep 18, 2008
I am guessing my GPU crapped out on me because when I install video drivers and reboot the system it won't boot into Windows without safe mode. Anyways, is it possible to get a replacement GPU without a warranty? Anything I can talk to about Dell Customer Service about? I'm broke and I just got the laptop.
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Jun 30, 2009
I need to claim on my warranty for my Dell inspiron 1525 (I'm in the UK). I've heard ppl say though that the refurbished laptop they receive can be pretty bad sometimes and in much worse condition then the ones they return.
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