Dell Vostro 5470 :: Shift Key Is Not Operated Correctly

Dec 8, 2014

I'm bought laptop dell vostrol 5470 in Aug 2014. My laptop use windows 8.1 64 bit.Recently, I have a problem with my keyboard.

- when I press shift key left, my lappop is displayed letter 'SFJL' or 'SFJLk' on Microsoft  Office 

- when i press shift key right, my lapptop is turned on Caps lock

I have connected with another key board [key board for desktop]. It is not operated.I have opened soft key board and click shift button [left/right]. It's operated normally..I can not input some letter such as shift + 2 = @, shift + 3 = #... So what happen with my key board, and How can I repair it.

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Mar 25, 2014

I've bought a Vostro 5470 couple days ago.After installing Windows 8.1 64-bit and all drivers listed in 5470 driver's page, everything is working fine except the Nvidia GT 740M. I tried many versions of driver including those from Geforce official site but none of them worked. When I tried to open the Nvidia control panel, it said something like "You are not currently using a display attached to an Nvidia GPU"

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Oct 3, 2013

My laptop is Dell's new machine - Vostro 5470. It was shipped with windows 8 OEM OS but I downgraded it to my own win 7 ultimate with full format. I've downloaded and installed all compatible driver for this laptop with 7.

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I'm using windows 8.1 and my Touchpad doesn't recognize Elantech driver.

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And I don't see any option to customize my Touchpad.

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MY left shift key only work for certain keys but my right shift key doesn't work at all, i tried OSK and when i click the shift and press the key to shift its ok but when i press my right shift doesnt work
 
left shift key working keys

~!@#$%&)_+
QWERTYUIOP{}
AFJKL:"
ZXCVBN<>?
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They are:

Base System Device (Hardware ID)
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Network Controller(Hardware ID)
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Sm Bus Controller(Hardware ID)
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