Dell XPS 12 :: Audio Not Working After Waking?
Dec 7, 2014
I have an XPS 12 that is the 9Q33 Haswell based model. Every time I wake the ultrabook up from sleep mode, my sound no longer works. The services says that the windows audio service and the realtek audio service are running. But to get sound again I have to either restart both services or logout or reboot.
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Nov 21, 2014
My keyboard suddenly stopped working after waking my computer up from sleep. The on screen and touch keyboard still function normally as well as the mouse touch pad built into the laptop, but the physical keyboard does not. The LED for the CAPS LOCK button wont even light up when pressed. The keyboard back lights however do turn on and off when the computer is powered on or flipped between tablet and laptop mode.
I have tried restarting the computer on several occasions as well as doing a complete shut down. I have updated all drivers and even uninstalled all of my keyboard drivers to no effect. I have tried running a diagnostic, but I either get an error that says the diagnostic could not run or that no data has been collected by the testing. All other scans of my computer show no issues.
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Feb 26, 2014
I'm not sure if any other user has experience this issue. I did a lenovo update couple weeks back and since then my wireless adapter would not work after waking up from sleep mode. It shows that the wireless adapter is connected to wireless network but the internet would not work. The only way i can make it work is by disabling the wifi adapter by putting the laptop in airplane mode and then bringing it back out from it. Disabling and enabling the wireless adapter does a quick fix and does allow me to use the internet without any issue for the time being. i have also uninstalled and reinstalled fresh drivers from lenovo website, still having the same problem.
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Mar 11, 2014
I have a brand new T540P with a Validity fingerprint reader.
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
Things I have tried
-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
Is this a platform wide issue affecting all T540P models?
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Aug 4, 2014
I'm owning an ultrabook - HP SpectreXT 13-2106TU. No sounds coming out from my laptop for a few days now. I've tried troubleshooting - it says : IDT High Definition Audio CODEC has a driver problem.
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Feb 9, 2012
I have a HP Pavilion G6-2252sa Notebook running Windows 8 and I have just installed 8.1. All is OK, except the equalizer function in Dolby Advanced Audio V2 is no longer working. You can still move the equalizer sliders but the actual sound quality remains the same. It just sounds flat as if all sliders are permanently set at zero.
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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Sep 23, 2014
The speakers on my HP Pavilion DV6 Beats Audio laptop stopped working and there is absolutely no sound coming out from it.
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Jun 1, 2012
My Beats Audio keeps crashing when I try to open "Listening Experience". It has worked before, crashed before and began working again after I did some jiggling of things such as uninstall/reinstall driver, update/rollback driver, computer and HP troubleshooting, etc. (but I couldn't tell you what I did when or in what sequence) It has again decided to not work!
HP Pavilion dv6 B26us
Windows 7 (64-bit)
Error Message: "IDT PC Audio has stopped working"
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May 18, 2009
My xps 16 uses 100% of CPU memory after woken up, and it's like that for a long time. I am really concerned. I have a T9550 2.66ghz cpu, and the system is brand new
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Apr 3, 2013
My XPS (bios A05) always wakes up after sleep mode with the fan running full speed and never stops after that. This occurs even if the PC goes to sleep with fan off (ie low system load, low temperature). The only way to turn the fan off is a full reboot.
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Apr 20, 2009
i've had this issue a little more frequently lately, both in vista and ubuntu and i think it's a hardware issue. after putting the computer to sleep (vista) or suspend (ubuntu), upon wake up, the display does not come on, keyboard and mouse are unresponsive....
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Feb 5, 2015
We have purchased and deployed a number of Latitude E7440's and E7240's and we are running into an issue with some of the E7240's. When waking from sleep while on battery power, the machine will start to wake, the display will come back and I can move the cursor but within a second or two, the cursor will freeze and the machine will become totally unresponsive. This doesn't happen on AC. I've set the power plan to 1 minute and tested over and over again and it is reproducible every time. The only way to recover from it is to power off the machine via the power button and restart it.
Right now this is happening on the original end-user's machine and 1 other deployed E7240 we were able to get back and test. I have a couple of other E7240's deployed and I have an email out to the end users to bring them in so we can check them too.
I've upgraded the BIOS from A09 to A13. I've tried switching wireless control from Intel to Windows. I've updated to the latest drivers on the Dell support site.
Machines are i7, 256GB SSD with 8GB RAM running Windows 7(64) Enterprise
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Dec 5, 2009
when i put my computer into sleep sometimes i slide it onto a table, or put it in my backpack (inside a case) and now and then it will be back on when i go get it again.....
I tested it out and opening and closing the lid/pushing buttons doesn't wake it, the only thing i can do to wake it is push the power button which is sunk in (its an sr series)
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Dec 15, 2009
I've noticed a strange occurrence with my MBP (unibody late 2009 model, 3 weeks old).
It's happened since purchase and It's intermittent and hard to isolate, but I'd like to hear if anyone has noticed this too or a potential fix. It could totally be normal.
Essentially what is happening is that my MBP's fan will sometimes ramp up to around 2700rpm after waking from sleep (typical unloaded speed is ~1900rpm). It will then slowly speed down to the typical fan speed a couple minutes afterwards.
It seems that it occurs only in battery mode and when:
a) It is used on material surface, ie couch or bed OR
b) It is woken quickly after entering sleep
I haven't noticed this happening when plugged into AC, perhaps because it's always on a desk when on AC?
What I've done to try : resetting the PRAM, logic, etc, reinstalled the OS (in case a software issue).
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Apr 19, 2010
Really odd issue. My touchpad does not respond at all after I wake the computer from sleep mode. The mouse buttons do not work and the touchpad is completely impossible to get to move. The only solution is to shut down the computer entirely and turn it back on.
Does anyone else have this issue? I've re-installed the mouse drivers and it keeps doing it. There is no way to re-create the problem; it just happens totally randomly (and usually very inconveniently).
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May 23, 2010
Last night my audio went dead, and I didn't change or install anything.
I've run the diagnostics tool and confirmed that the audio is indeed working, both the internal and the headphone jack.
I'm running Windows 7 x64 and the drivers I'm using are from Dell's driver site, version 6.10.0 6224 dated 03/11/2009
I've tried older drivers but no luck.
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Apr 6, 2010
Does anyone know how to disable the mouse from waking the computer. I have tried the following with no luck
1) Control Panel - Mouse - Hardware - Properties - Power management. unchecked the "Allow this device to wake the computer". Doesn't work
2) Install Logitech latest drivers and does the same thing.
3) Under power management, I disable the "USB suspend setting"
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Mar 2, 2013
I running my Dell XPS in Windows 7 64 bit and recently I upgraded my realtek software from Dell website, and now I can't find either my Waves maxxaudio default software or a way to make that tactile botton to work.
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Apr 17, 2009
Alright so I just want to know if I should be worried or not about this:
Lately, when I open the lid, the drive starts "moaning". You know that sound as if you just inserted a CD or DVD into it. It does it three times with a couple of seconds gap in between.
It still reads just fine, I just tried it with a DVD, but I'm still concerned about the sound.
Usually there is just a small and short sound when opening the lid, just like when booting up, when (as much as I can figure) the head realigns to center.
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May 6, 2009
I bought an Acer 2920z and there is no audio. It is got RealteK High defination Audio, the driver version is the latest 6.0.1.5543. The Operating system is Windows Vista Home Premium.
I bought this last week and returned it as it was not working. The new one seems to not work as well.
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May 23, 2009
i cant get any sound to come out in bootcamp. Windows loads up completely silent. I think a file got corrupted or something. All the icons show up in windows, and it says sound is at the max.
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Aug 16, 2014
I have HP pavilion 15 notebook PC-15 -e015TX.From last 2-3 weeks laptop's speaker are not working . And after restarting laptop , it works fine. And after some time again it stops working.
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Oct 31, 2014
My mic for HP Pavilion 15-p045TX is not working .i checked for sound controls recording option it show enable as well as green lights shows as we speak.but it doesnt detect any voice.When i try online video chat for google.it gives message as your mic is muted or is hardware -muted.
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Aug 14, 2014
I have just opened up my laptop and started using it for the first time in a couple of weeks. I went to play a YouTube clip but no sound came out. I have the speakers at 100% and the YouTube volume at 100% too, and I started to look at the Control Panel options but none of them really worked. I have a HP Pavilion 15 and need the sound to work as I use it for work too.
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Sep 24, 2014
I have a HP ENVY 17 Notebook PC (product number: GOU21AV) and my microphone will not work on skype or at all. I have tried uninstalling and reinstalling the audio driver, everything says i should ave the IDT HD audio driver but it ony lets me downoad the Realtek audio driver. I tried plugging in a mirophone and setting it as the default and messing with the levels of the microphone, still not working.
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Jul 21, 2013
I am running Windows 8, and i followed a tutorial on hp forums to get sound enhancements to work, it told me to unistall my current idt driver and download a newer one. So i did and it works great until it says the hardware detected is not supported by this idt software package. I have a pavilion g6 with 8 gig ram and i5 proccesor.
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