Dell :: Replaced M170 With M1710 Video Card
Aug 28, 2007
They gave me a 7900GS instead of a 7950 GTX. I know some of you have had the same problem.
Everything else is fine, I could care less. But, I really feel that I should have gotten the GTX instead. Two Questions:
1) How minimal is the downgrade from 256mb 7800 GTX in my old M170 to a 256mb 7900GS? How big is the difference in the 7900GS vs the 7950GTX?
2) For those of you who have gotten this problem, how did you go about getting the card switched? Did they send a new system? I'd rather they just send the card and I'll swap it out myself.
The replacement was approved on the 8th, and I just got it today. Apparantly it's a new build, not a refurb. But I want the video card that's not a downgrade.
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Apr 17, 2009
i recently purchased a dell xps m170 and i noticed the screen wasnt as crisp as i expected.
so i put the dell resource cd to install a video driver and when i started the driver install the screen went black and that was it the comp was still turned on but nothing on the screen. when first booting up i notice vertical lines during the dell screen and windows screen.
i went to the device manager and uninstalled the nvidia driver and rebooted, everything worked fine i was able to go on youtube and see a video, but when i scroll down it seems the screen is lagging i dont have a better way to describe it. i downloaded the driver for the video card from dell and installed it and immediately the screen went black
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Mar 24, 2008
Basically the video card went out in my dell xps m170 a while ago, bugger was still under warrenty but they said there was a "spill" in it so they wouldn't replace it... fyi it wasn't a spill got a second opinion and a layer of nicotine formed over the video card couple with some pet hair that got in there it caused it to over heat and fry out. but alas my warrenty is screwed. (also i was runnin linux and they said it was "irregular" buggers)
anywho i want my laptop back up and runnin, its a thousand times better then this toshiba satellite a105 with a broken keyboard but the video card Nvidia go 6800 is like 300 bucks.
I was talkin to my girlfriends brother who works at a computer shop and he suggested a different compatible video card.
a Dell inspiron 9400 which has a ATI mobility X1400.
is this compatible with my dell xps m170, he said it looks like it would fit in there and the only major difference is there is one heat sink instead of two. (its not quite as powerful plus side-- better battery life. i do some gaming like world of warccraft and the ati 1400 seems like it would be good enough for that).
I've built numerous desktops but i've never personally worked on a laptop internally before. I do know the xps m170 was made a little different then some laptops in that nothings integrated and its upgradeable (hell has a guide how to take it apart that it came with.)
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Feb 29, 2008
so i have reformatted it at least 5 times in the last 36 hours, i finally have it working enough to write this HELP request.
as i have never experienced a video card crash on a laptop, what do i do now? is there a way that i can bypass the video card? instal a diferent set of drivers? at the moment i have all the other drivers installed minus the video drivers. last time i installed the video dricers the machine siezed up.
or can i simple take out the video card altogether?
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Aug 16, 2009
My XPS seems dying. The video card always shows some artifacts (as shown in the following screenshot).
i am not sure if it's the BGA soldering problem and if it can be fixed
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Mar 9, 2008
So the technician successfully replaced my video card and everything was great and fine with the world. I tried it out on Call of Duty 4 and checked the temps which peaked at a MUCH lower level so I thought I was good to go and I was happy. The only problem I had was a small amount of choppyness in the game, but I just figured I had the settings too high and I had not overclocked it at all. No problem.... So now today I wanted to play good old Oblivion and I figured this would need some overclocking because well....its Oblivion. So I start up ATI Tool and overclock it to around 620 mhz core and 720 mhx memory...Not too much overclock considering some of you have got yours to like 650 or higher and 800 in the memory department... Well I was just about to start playing when after the game loads there is no character on the screen just grey lines... So I figure maybe I overclocked it to much? I turned it down about 10 to 20 mhz and I still had some artifacts? I pretty much turned overclocking so far down I would now consider it slightly pushing the card. So I try to play oblivion and it is really choppy. Before I got this new card I had some pretty bad heat problems and crashing because of it, but I could overclock it to a MUCH higher level than that of this non heat problematic card?
So my question to all of you highly intelligent and knowledgeable people of this forum is do I have a bum card or is something else the matter? Sorry for such a long post I just felt my story needed to be fully explained so I could receive the best support...
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Aug 25, 2007
Here are some snapshots of a freshly loaded XPS M1710 having some kind of Video issue. Nothing is overclocked and using Dell Drivers for Video etc.. Problem happened when playing WOW and in C&C:3.
Bad Video Card?
Temps are fine with CPU and GPU.
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Feb 1, 2010
I was going to repair my Inspiron 8600 but now I have a chance to get my hands on an XPS M1710 with what is believed to be the same fried video card everyone is experiencing with it...what would my options be for repairing this computer if it is simply the video card needing to be replaced?
I can find the stock replacements through Dell and eBay, but I'm curious if there are other alternatives out there?
if the hard drive from my Inspiron 8600 would be compatible?
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Mar 9, 2009
I've joined the legion of M1710 users that have had their video card crap out on them. Typical green lines and bars results in chat to XPS support to have 7900GS replaced. That lasted ~ 2 weeks. Dust cleaned out every month, on a cooler pad,etc. Screen goes black suddenly (not screen saver) and a reboot leads to green lines again. Another chat/phone call to Dell results in replacement motherboard AND 7950 GTX. Nice upgrade. So, how long should I expect this card to last? I've had no other issues and really do my best to keep everything clean and cool. And when this card goes (they all seem too?).... I should mention that I received the M1710 as a replacement for a E1705 that overheated, had parts replaced, and then needed to go to the depot to be "fixed," only to return un-repaired and with the wires to the wireless antenna cut inside the case.
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Jun 27, 2008
after long 2 years of using this laptop, my video card fan died. How do i know this? Well, after turning on the laptop today, i got all these artifacts and my left side fan isnt running which supposedly run when you turn on.
Now my question is, where can i find a video card fan for this specific model to replace it?
I have all sorts of data on this laptop and i dont want to die on me just like that. any info or help would be greatly appreciated.
Specs: 2.0 Centrino Duo--512MB NVIDIA® GeForce™ Go 7900 GTX--2G DDR2 SDRAM at 667MHZ--80Gig 7200RPM HDD--XP pro SP2
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Oct 10, 2007
Will I ever be able to put an 8 series video card into my M1710? A decent one, not a crappy 8400 or something.
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Jan 26, 2009
I've been using my M1710 that I built from parts over two years ago and it still runs great. But guess what sports fans...this thing does have a supreme maintenance issue. An issue that Dell has never admitted. I might even call it a design defect.
And that major issue/design defect is the fact that dust bunnies form between the cooling fan outlets and the heatsink cooling fins located on the ends of the CPU/GPU heatsinks arms. The result is that air flow is blocked and heatsink efficiency goes way down, so "baddaboom baddabing"...higher temps. If your lappy is getting hotter than normal, check your fan speeds if you have I8kfanGUI as they will most definitely be running faster than normal. As an example, my maximum fan speeds are pretty consistant at 42CPU/38GPU. Right now, as I'm typing this they are 44/40 and my CPU/GPU temps are above average so I have to do something I hate to do...
...and you'll hate it too if you're having heat problems, but it MUST be done sooner or later. You, or someone you trust, will have to carefully disassemble your lappy to remove the offending dust bunnies. This requires removing the top palm rest and power switch/hinge covers, keyboard, myriad motherboard connectors, and the video card. Of course, you'll also want to remove the battery first. Here is a link for the Dell service manual to guide you in your disassembly if you don't have access to one: [url]. Until the video card is removed you won't be able to see the dust bunnies since Dell seals the tops of the fan outlets with black tape. After peeling up the tape you'll still have to remove the fans and they will need cleaning also. This is when you'll see why your "Precious" has become a POS. If you've ever looked at the mesh filter screen on your clothes dryer you'll see the same damned thing. So what's next?
After removing the bunnies, thoroughly clean the fan blades, heatsink arm fins and don't forget to clean the bottom case inlet/outlet vents. A mini-sized vaccuum is good to start with and/or take dampened-with-water Q-Tip swabs and maybe even an old soft toothbrush to do the deed. And then?
Afterwords, carefully reassemble your lappy, but don't forget to reseal the tops of the fan exhaust areas. Electrical tape works great. If you unplugged your CMOS battery you'll have to re-enter your bios settings. After boot-up you'll notice the lappy is cooler and quieter and the fans won't be running wide-assed open as often.
Don't forget these lappies generate a lot of heat naturally and any air flow blockage yields dire results. I was quite disappointed after I installed an unlocked T7600G CPU and could crank it up in the U.S, but here in Thailand I can't run it hard above 2.33Ghz for long due to higher ambient temps. This means the cooling system is just adequate and there's not much room for poor conditions.
One more tip. I usually do this cleaning every three or four months and there's always a dust bunny, or two, even if the fans don't look too dirty. Last Spring I actually disassembled the whole unit and used a Dremel to open up the exhaust slots in the back of the case bottom to hopefully increase exhaust air flow . After re-assembly I cut up some old panty hose and taped a small piece over each case fan inlet vent to filter out the dust. If you also add the panty hose filters be careful not to block any of the vent slots with tape. I did this about six months ago and it finally needs cleaning again, so it just about doubled my maintenance interval.
Now then, why do I say this is a design defect? Simple, as this same problem has existed since the XPS Gen2 for all models with discrete graphics cards plugged into the motherboard as they're all the same design. Dell should have revised the design to avoid this problem or at least they could have made the bottom cases such that the cooling vent areas could be easily removed for access. This also should have been added to the manual as a periodic maintenance requirement. I guarantee that they've spent a huge amount of money by having to service or replace probably thousands of these for overheating over the last few years when the condition was avoidable to begin with. How sad, and moreso for the unhappy customers.
Another problem I had with my Gen2 was that the graphics card heatsink wasn't transferring heat away from the GPU and it kept overheating. It was easy to tell once the power switch cover and keyboard were removed because I could then touch the heatsink over the graphics card and it was hot as Hell while the cooling arms were much cooler.
Dell replaced the 6800 with a 7800 under warranty so I was happy at the time.
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Apr 11, 2008
dell decided to replace my notebook from my sig, so I will get a new one. But they're going to replace it with the same item... Can't I call back tomorrow and ask dell to replace it with another system?
Like an XPS 420 or M1330?
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Nov 4, 2008
I'm not sure if anyone else has had this issue, but my CPU maxes out at 100% utilization if I try and play any video what-so-ever (uTube, ABC.com, sling media, etc). It's causing video playback to stutter and is driving me crazy. I try and keep my video drivers at the newer releases - currently I'm using the 180.43 from laptopvideo2go. I also always format and perform a fresh install on the system once or twice a year to keep it running at it's peak. Specs are below:
OS: Vista 32 bit Ultimate SP1
Memory: 2gig
Processor: Intel Pentium M 2.26 ghz
anyone have any thoughts???
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May 2, 2009
recently had my dell xps m1530 motherboard and graphics card replaced by dell,
Since then, whenever I turn it on I get a message saying " the charger is only a 65w and your battery requires a 90w charger ",
Just before my laptop died and I called dell to come and fix my laptop, I was getting the exact same inconsistent framerates in games like l4d, Where i would usually get around 60+ fps, I was now only getting extremely inconsistent 25+ max fps..
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Apr 5, 2008
I've been having problems with my video card. (M1710 with a 7950GTX card). The card was overheating and even after applying AS5 and cleaning the vents it was reaching around 100c in games. After about a year, i started to also get memory parity errors...
Long story short, i contacted dell and they mailed me a new mb and a new video card.
I just got it now, and i am going to open the rig and replace the video card.. I am just not sure about the mother board, should i replace it as well ?
The parts that dell sent are refurbished parts, and as i know that my m.board is working i am not sure whether i should replace it or not.
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May 2, 2009
I have had my motherboard and graphics card replaced on my dell xps m1530,
I have since had extremely low fps in games,
Someone told me my 3dmark score for my processor was extremely low,
I have a intel core 2 duo 2.4GHz t8300
it got a 3dmark score of 6569,
it got a CPU score of 549!
i have 4gb ram,
8600m gt
2.4ghz core 2 duo cpu t8300.....
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Jul 30, 2009
I purchased my dell laptop sxps 1640 in Feb and till now..it is getting lot pf problems...
1st time - Around 2 weeks back - My Motherboard, DVD burner and Palmrest was replaced
2nd time - 1 week back - Palmrest was again replaced
3rd time - This time - They said that they will replace Palmrest, Motherboard, LCD, Power Adapter..
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Aug 27, 2007
I have an M1710 with a GO 7950 GTX video card. I also have a Dell 30" monitor that runs at a native resolution of 2560x1600 but the 7950 GTX will not go to full resoltuion. I would like to find a solution to allow me to run my monitor a full resoltuion.
Could I possibly install a Go 8700M card? Would it fit into the 1710 case.
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Jul 8, 2007
Its happend in XP Pro and in Vista now. Tried Dell drivers and thirdparty video drivers. I'll be playing a game and suddenly my screen will go scrambled. I checked both CPU and GPU temps and they were fine.
Its happened in WOW and in C&C3.
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Feb 20, 2009
Just got this m1710. Has 2.13 cpu, 100gb, 7950gtx, 4gig.
Bought it cheap cause the monitor wasn't working, but would work with external monitor.
Reinstalled xp sp3 without format and started installing driver from dell for bios, chipset, system utilities, system firmware, network, audio, video(which didn't seem to work) and input devices.
At some point during one of the installs and I'm pretty sure it was one of the dell installs not windows updates, that the monitor just popped on and was working. So, my figured ok it works I will now format the drive and do it all over again. Well, didn't work that way. I installed everything again, but the monitor doesn't work now and if I try to install nvidia drivers the computer freezes at some point.
I hope I'm just missing some driver or order or something.
I'm assuming everything works, because like I said it started working and kept working till I started all over.
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Nov 1, 2009
I need a bit help, Ive a M1710 and the gfx has died usual for these, not warranted,
I don't care about gaming just need it to work windows,
so can I use an ATi card like x300 or x1400 as these are cheap and will be more reliable than nVidia cards, any ideas what will fit?
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Apr 15, 2009
During recent travel I have noticed that while watching videos on fullscreen with VLC Player or Media Player Classic on the laptops own monitor, there seems to be a weird tearing-like effect on the screen.
That "problem" however does not exist with Windows Media Player, or on an external monitor (as at home).
Any ideas what might cause this? I'm running Windows XP SP3 with all the recent updates and my video card is GF 7900 GTX 512MB.
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Jul 23, 2009
Say I wanted to upgrade the graphics card on my M1710 laptop, is it
a) Possible?
b) Worth it?
c) What are the options in terms of new ones.
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Mar 15, 2008
I recently saw that my M1710 has an card reader...
Can I use it for reading mijn debit/creadit cards for online banking,... or not?
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Oct 6, 2009
Im thinking of ugrading the m1710 3945abg to n card.
Ive read some statements saying that the intel 5300 doesnt work on the chipset.
Some old posts mentioned Intel 4965 AGN working, is this the card to go for.
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Aug 29, 2007
Has anyone ever used the smart card reader in their XPS M1710.
It was in there when Dell sent the M1710 to replace my Gen2 but I cant seem to find any use for it..
Apparently you can use it instead of a password but the cards dont seem easily available..
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Oct 16, 2009
I was playing GRID on my Dell XPS M1710, and got a load of corruption and lines on the screen, and the laptop shut went into a kind of safe mode. It has never been overclocked, and dust has been cleaned recently.
Now, when I turn it on, I get artifacts and corruption even at the BIOS screen. I've tried reseating and reinstalling the drivers, but it hasn't worked. I'm going to call dell tomorrow, but as it's out of warranty,
I don't expect much help. There's no way I'm buying a new GPU, (they cost more than the laptop is worth), so I'm going to try and fix it. I'm going to use the oven fix as a last resort,
and would appreciate advice on anything else I can do to fix it, as well as any tips when performing the oven trick. If anyone is selling a 7900GTX/7950GTX for a decent price, you may have a buyer
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Apr 20, 2010
Does anyone know how to enable the gma 950 graphics card Dell XPS M1710? The one with is fried and I have no money to buy another.
Furthermore, again probably fried. Perhaps with the bios E1705 work.
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Mar 23, 2009
This is what I am working with:
Computer rig:
Dell XPS M1710 Review (pics, specs)
Wireless card intel specs:
[url]
And I think this is the external antenna I would like to get (would love any suggestions):
5 dBi Magnetic Mount Omni Antenna - Omnidirectional Antennas for 2.4GHz - Antennas - Fleeman, Anderson & Bird, Corp.
The pdf says the wireless card antenna is, "Hirose* U.FL-R-SMT mates with cable connector U.FL-LP-066"
So basically is all I have to do is buy one of these, 4 inches U.FL Pigtail:U.FL to MMCX WiFi 2.4GHz 802.11g - eBay (item 160119011606 end time Apr-09-09 01:58:22 PDT)
Drill a hole in my laptop case and install one of these connected to the first adapter that is connected directly to the card:
MMCX to N-Male, Pigtail 19" 100-Series - CA-MMNMCN19
Now the n-female from the antenna can then connect to the now adapted laptop wireless external antenna?
I am presenting all of this as a question because I think this is what I need to do but I would like to double check with some knowledgeable people first that this can work, is feasible, will bring desired results (increased range) etc.
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