Dell :: Windows XP Restore
Feb 27, 2009
i downloaded xp sp2 and burned it to cd thought all i had to do then was press f12 to boot and install cd thought this would restore it to nearly new or at least wipe everything clean but wont work anyone with any help? it has xp home edition
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Mar 9, 2008
Just to state first and foremost, this is not an issue I have. This is a preventative post for anyone that may ask down the line. (as I've seen it asked on multiple other forums.)
I had this issue with an inspiron 1720 I just got. It had an issue, so I installed vista from a Vista RTM disk. It didn't fix the problem in the end, so I sent it into dell and got fixed, but I wanted to a fresh restore from the restore partition because on restarts, I'd get the blue screen of Death. Fun stuff right?
Well, Unknowingly, when I installed vista off of the cd, that removed the ctrl+F11 option from the dell. This is stated on many forums, and it seems that most answers to this issue is to format and install a fresh install from cd again, or call dell and get recovery disks. I figured "Heck, If I still have the restore partition, there is not reason why I can't get it to restore with some effort."
Some other people I've seen have just had viral attacks, or just want to sell their laptop and need a fresh install. This is for those people that need it. The answer to the question of what if Control and F11 don't work.
So, Here I am with the fix. There is one required bit of software that's required, and that is simply a dos boot cd. You can find many iso's for dos on the net. All you have to do is burn a copy and boot from it. [EDIT] IMPORTANT: I was wrong about dos. As stated below ( http://www.notebookforums.com/post3049150.html ) you have to do it from a 32 bit environment. You can get through one in the XP repair console (on the install cd) or through one of the options in vista's setup.[/EDIT]
Ok, so this is going to be dumbed down a bit, and I'll explain what the dos commands do. First off, after booting into dos, you need to change to the restore partition. This isn't hard at all, all you do is type "D:" and press enter. After this, you need to find the restore file. This is a file with the extension of *.wim. This is an image of windows from dell factory.
Generally this file is found in d:dellimage and is called Factory.wim. Just to double check, I'm going to tell you to change the directory. Type in "cd dellimage" and press enter. In dos, CD means Change Directory (or enter a folder). Now, to list all of the files in the directory type in "dir" and press enter...............
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Jan 14, 2015
How do I restore windows 7 to my laptop when the option for dell data safe restore is not one of the options when I try to repair it ? I have never had this problem before. Only just pressed F8 , repair computer but the last option is not coming up. I have the discs that came with it and when I tried it with these discs in the same result.
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Feb 27, 2013
I am using an Inspiron 15R SE 7520 which I upgraded to Windows 8 after partitioning my hard drive (two accessible drives c: and d:). The restore partition was left intact.
Due to a software incompatibility I am going to have to restore back to Windows 7, and I hope to use the Dell restore utility.
My question is: If I use the utility will my D drive data (backed up files etc) also be wiped, or will just the C drive be reformatted?
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Nov 21, 2014
I have a dell laptop computer (Inspiron 13 (7347, Mid 2014)). I tried to restore the win8 to a point but it failed. Now it can not start windows 8. "Your PC ran into a problem and needs to restart. We are just collecting some error info, and then we will restart for you". My computer was restarted again and again but the problem is still exist. I think I need run windows 8 system restore but I do not know how to do it...
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Apr 13, 2013
I'm trying to do a factory system restore on my laptop and I am struggling to do it. I have been able to do it in the past...but I don't remember how.
What I am struggling with is I can't find the "Dell factory Image Restore" option. I do F8 > Repair my computer > Choose your keyboard layout > .....
But that is it. I never log in as an "administrator". I never get the chance to even log in. I'm guessing this is why the option "Dell factory Image Restore" never appears.
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Nov 25, 2014
Received new 5748 laptop today. Made a bootable factory restore disc + external hdd boot up image. Removed the 1TB hdd that came with the laptop and installed my Samsung 840 SSD. Keep getting an error trying to do the restore onto the SSD.
How I install windows 8 on my SSD with no installation cd as it was not provided with the laptop.
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Dec 18, 2009
I would like to have the full Dell-branded Windows OS DVD but I am not sure if Dell has discontinued this. Do they still ship these out? If not, do they charge for it or can I just get it for free?
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Feb 3, 2013
I bought a Dell Inspiron N5110 last year. I created two more partitions on my hard drive. Now I want to restore my windows to factory settings, but I cannot go through the restore process.
I am quite sure that the restore partition is physically on the hard drive, but maybe because of creating new partition it cannot find the drive, or the restore program looks to wrong partition. How can I recover with the current conditions.
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Feb 20, 2013
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
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Feb 23, 2013
Dell inspiron N7110 with windows 7.. the kid did a factory restore? on the laptop. i was able to reload windows 7 but now he has no internet access.
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Dec 11, 2009
Is there a way to do a fresh install from a restore disk with none of the bloatware? And then just install all the drivers?
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Aug 30, 2009
I just bought this laptop 3 months ago and it did not come with a recovery cd. I remember someone told me that the new laptops now a days dont need it. Can someone tell how its done? Its an Hp entertainment laptop turion x2 2.4 ghz, 250 gig hard drive, 2 gig ram.
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Jan 26, 2015
I have an ACER 5741 laptop that after ACER e-restore will not load Windows.
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Sep 9, 2014
You can buy a Win8 recovery DVD from acer shop if you are in the US.
[URL]
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Nov 15, 2009
I haven't been able to locate a Windows 7 x64 version of Acer eRecovery.
I can get to the basic operating system required for restoring user backup files by inserting the Restore CD in the CDROM. But if I select Restore from the eRecovery menu, after selecting the desired restore file the PC reboots into normal startup mode instead of rebooting into basic operating system for the Restore function.
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Nov 7, 2014
I have an Aspire V3 which has become very crippled. As the laptop was not in my care before now, I had tried to use the Restore Factory Settings option in the Recovery Management tool, however when I click the button to restore, nothing happens.
I have tried running windows 8 in safe mode as well as pressing alt-f10 on start up. Nothing seems to be working. Is there any way I can reset this short of using a pre-made recovery disc?
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Aug 10, 2014
Last night, my system started hanging on the welcome screen (for over 30 minutes), so I attempted a windows system restore to a few days ago. That wouldn't work (I can re try it and advise of the specific error messages)....
I then tried the Alt+F10 erecovery, but again receive an error message when it is almost complete - the message says "windows restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, then restart the installation" ....
The complete factory reset is the only thing I haven't tried, as I'd rather not lose all the pictures and music I have stored on there- is there a way to resolve the issue at all, without completely wiping the hard drive? I have access to other pcs etc to download things and burn them to cd/DVD/memory sticks...
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Nov 14, 2014
I have an Aspire V3 which has become very crippled. As the laptop was not in my care before now, I had tried to use the Restore Factory Settings option in the Recovery Management tool, however when I click the button to restore, nothing happens.
I have tried running windows 8 in safe mode as well as pressing alt-f10 on start up. Nothing seems to be working. Is there any way I can reset this short of using a pre-made recovery disc?
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Oct 16, 2013
I'm having a Lenovo V480 i5-3230M as you know it pre- install with Windows 7 Pro 64Bit & it has license for Windows 8 Pro 64Bit . I think I want to reinstall my computer but the problem now all the recovery set that Lenovo supplies to me is Windows 8 Pro not the Windows 7 Pro. So, if I'm using the One Key button, are they going to restore my computer to Windows 7 Pro or to Windows 8 Pro?
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Feb 23, 2015
I have changed the Windows power settings so that when I close the lid it goes into hibernate mode. However, when I open the lid it does not start the laptop and restore from hibernation. I have to open the lid and press the power-on button and then it restores from hibernation.
I have a much cheaper Toshiba Laptop that just automatically starts and restores from hibernation when I open the lid. As far as I recall there were no special settings that I changed in order for the Toshiba to work like that, just the setting in the Windows power option that permits hibernation when closing the lid. The Toshiba run Windows 8.0.
Does this model Acer have this feature? If so, how do I set it up to work?
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Sep 4, 2013
I recently got an E135 that came with Windows 8 preloaded. I really didnt like the new interface so I installed Windows 7 on it. Unfortunatly I forgot to create a recovery stick using this method. Now I'd like to reset it back to Windows 8 but I have no means of forcing the computer to acces the recovery partition.
Method's I've tried: F11 during startup gives me the option to recover Windows 7 from a USB stick. Which is weird because the original OS was Windows 8Rescue and Recovery and OneKey both give me the option to back-up but not to restore from the hidden partition.
Info: Lenovo ThinkPad Edge E135 335972G..Disk Managment shows one HDD divided into: 2x recovery partition, 1x EFI system partition and normal parition.
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Nov 3, 2014
I recently reinstalled windows 8.1 on my laptop as i had cloning problems with my new ssd (crucial mx100), reinstalling windows apparently solved the problem. i had problems with my display (brightness could not be adjusted) that was solved by installing intel's latest drivers using their app as device manager showed that it had the latest drivers. i only have one issue right now, the touch pad lost its multi-touch features and windows 8.1 gestures, is there anyway to fix this? i know it is probably a driver's problem but i can't really find them in device manager and if you can post the link of the drivers.
My laptop is acer V3-772G-747A8G75MAKK.
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Nov 20, 2012
best way to install a *clean* version of Windows 8 to their Thinkpad that came with Windows 8?
I ordered a T430s with low specs and Windows 8 and I dropped in an 8GB DIMM and mSATA drive. However, the Lenovo implementation of Windows 8 is maddeningly difficult to create backup media (you can't) and the Lenovo "restore" from the HDD partition won't allow you to restore to another drive. Plus, that kinda defeats my original purpose of a clean install without any bloatware onto a fast, user-installed mSATA or SSD.
I have Windows upgrade media I purchased for my desktop, but that install program says the installation won't work with the Lenovo Product Key specific to my Thinkpad T430s (I'm guessing it's an OEM product key while the install media is an upgrade looking for a previously installed Windows 7?)
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Feb 21, 2014
HP pavilion model -17-e054ca
After upgrade to Window 8.1 PRO I seeC: 932 GBD: 28 GB -listed as recovery. I want to save system image backup Currently to create system image backup I have only option to create image on external drive or on D:
1. Is possible without reinstalling windows create new partion E: in order backup system images to it? If yes how create new partition in win.8.1?
2. if partion E: will contain system image(s) can I boot from usb recovery disk and choose restore from one of system images located on E:
3. If for some reasons I want to reinstall OS from set of recovery DVD(s) to factory setting what is going to happen with partion E:
4. what is purpuse of D: marked as recovery?
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Jan 6, 2015
I did a complete restore of windows 7 starter on acer aspire one d270-1410. install hangs up on office 2010, currently for over 8 hours, without going any further. it's a vicious circle. can't get past office 2010 install. i have no cd drive.
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Feb 18, 2010
I am the original owner of a Dell X1 laptop. Even with the 3 year extended warranty, it is now clearly out of warranty. When we purchased this laptop, it did not come with any recovery or restore CD.
The windows partition finally died of old age with a corrupted file. Won't boot up as a dll is missing.
HOW can I get a recovery/restore CD? It is still running the original Windows XP OS.
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