HP 250 G1 :: BIOS Does Not Show HDD At All
Dec 8, 2014
I have a cliehnt with an HP 250 G1 Laptop.The Hard Drive has died, it is making a few repatative beeping noises then failing. The Laptop became unresponsive a few times while she was using it, similar to caching error, then bluescreened and failed to work again. Boot Message is along the lines of Insert Boot Media / Hard Drive not found. BIOS does not show an HDD at all.
The laptop was purchased on the 5th of Jan 2014 but the online warranty check states that the warranty has expired. How do I get this laptop back to HP for repair as the website seems not to offer this as an option and there is no contact telephone number or email address.The lady who owns this Laptop, Elaine is using it for an Adult Learning Course in basic computer literacy.
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Sep 7, 2014
I am using a B590 booting from a mSATA SSD (Mushkin). I am booting in to Ubuntu 12.04. Everything worked fine for half a year. Last week booting from the SSD did not work any more. Now the mSATA SSD is not visible in my BIOS, under Windows 7 oder several Linux distros. I cannot access the mSATA SSD at all. I am especially surprised that my configuration quit working from one day to the other without any action from my side. The usual set of questions:
Is there something trivial that I do wrong?Is there a way to check the sanity of the drive and/or my notebook?Is there any way to revert to the previous extremely satisfying state?My BIOS-version is 1.18 (06/27/2013).
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I just got one problem fixed with loading a new hard drive now this.
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I always put my laptop on standby and turn it off only when required. Today 4 hours after I left it on standby, I could wake him up from standby but could not see anything on screen which worked and all operating system sounds could be heard, hard drive worked as well. I tried powering it off and on, entering BIOS but I still could not see display. Here's a link to YouTube video that portrays what I see:
cs_setInnerHtml('video_b18ffb1a-cd3e-41db-bbec-cd6ba4b8104e','');
I later saw information here on how to access ePSA testing environment so I followed the steps: removed battery, plugged off power supply, pressed Power Button for 1 minute to drain power, held Fn key and powered laptop on until I heard funny sounds. This was ePSA probably but I still could not see anything on screen:
cs_setInnerHtml('video_bc3d9966-f72d-4bdc-853b-07df0bd78756','');
If I am not mistaken, my laptop was running on dedicated nVidia graphics card. What should I do now? Luckily I have customer on-site warranty still valid, but I am looking for a faster way to solve problem. Who knows, but it may be a mere problem of cable got lose which is in my abilities to fix.
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Uploaded below are pics of the problem.
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