HP/Compaq :: DV9930US Internal Microphone Not Working
Jan 14, 2010
I have an HP DV9930US, and the internal/built-in microphone (actually, I think there are suppose to be two, surrounding the webcam at the top of the display) is not working. When I try it, I get no input, e.g., with Sound Recorder, I just get "noise".
I've tried this with the original Vista Home Premium 64-bit, Windows 7 Ultimate 64-bit, and Windows 2003 (I multi-boot), and I've tried every possible driver (including both the ones from HP and the direct Realtek ones) and setting that I can find, but no success ...
I haven't had a need for using the mic, so I don't think that I had tried it when I originally got the laptop, so I don't know if it ever worked...
I've partially disassembled the laptop, and confirmed that the microphone connector that goes from the display to the small (~1" x 1") board is properly connected. I haven't opened up the display bezel to check what's going on there.
Also, if I plug an external microphone into the jack at the front of the laptop, that does work.
Does anyone have a DV9930US, or something in the same series, and if so, does your internal microphone work? Did you have to do something "special" to get it to work?
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Oct 7, 2009
I recently installed Windows 7 on my Vostro 1510. Audio works great but the internal mic does not seem to work or be detected in Windows 7.
How can I fix it or/and reinstall the drivers?
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Apr 14, 2009
I always use a headset when I need a mic, so I want to basically disable the internal mic but I can't figure it out.
I'm running WinXP with the sigmaTel drivers on my M1530
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Dec 25, 2009
Im trying to record some audio using my new Vostro 1510 but I can't seem to select the internal microphone and it allows me use the 3.5mm plug with a external microphone.
I think the microphone is left to the webcam
But there is no selection in the Sound settings.
Tried in Skype, WLM, etc. It worked fine in Vista basic. I upgraded to ultimate and it doesnt work .....
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Sep 19, 2008
I've just bought an Acer Aspire 5920G and the Crystal Eye webcam works perfect with MSN and so does the internal microphone. However, I've started hosting a show on an Internet radio and the sound quality from the internal mic is too low. Therefore I bought a microphone that I plugged in the appropriate jack on the laptop (next to the jack for the headphones) but when recording or broadcasting it seems that my laptop uses BOTH the external and the internal mic. Could anybody tell me how to DISABLE the internal mic and use the external instead?
I've tried to disable the Crystal Eye from the Device Manager on Windows Vista but that doesn't solve the problem. I've also tried to modify the settings from the recording devices but the LineIn is not plugged in. I'd just like to plug a mic and use that instead of the webcam's one. Any help would be really appreciated as I have to host a show in 2 days and I don't have a clue on how to solve this problem.
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Aug 27, 2014
I have disabled internal sound microphone.How can i enable this?My laptop is HP Envy m6 Notebook PC(model number: D1E93UAR#ABA).
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Jul 18, 2013
How do I switch between internal and external microphone? I have Z500 with one connector for headphones and microphone; when I connect an external microphone there, it's ignored and recording is done automatically from the internal microphone.
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Oct 16, 2009
I wanted to just mute or check off the microphone on my laptop (the one that comes automatically installed on the laptop), only "Disable" made it completely go away. I don't even know what microphone it was. How can I get it back? Anything I can just download online?
HP dv2419us is the model.
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Dec 26, 2009
I am having problems with the internal microphone located at the top of the display on the HP G60 notebook PC, pre-loaded with the Windows 7 Home Premium operating system. All OS, PC drivers and system ROM have been updated to current.
The sound it produces is at best barely audible or usually completely inaudible. This is true when I use the internal Sound Recorder app as well as when I try to utilize Windows Live and Skype for either audio or video calls. The fact it behaves this way using Sound Recorder proves it has nothing to do with firewalls or internet latency. Also, I can hear and see the people I'm trying to communicate with just fine.
I first noticed the problem on an HP G60t system I purchased from hpshopping.com in early December 2009, which was a custom build and shipped to me. I opened a case with support and they told me I would have to ship it back for repair or I could just return it. I returned it.
Figuring I was just unlucky enough to get a bad system, I then went to Best Buy in late December 2009 and bought a second HP G60, this time a G60-535DX, which was similarly configured. Guess what? The exact same problem.
I have been researching these HP support forums and the customer reviews posted at bestbuy.com for the HP G60. It seems many people are having the exact same problems. I have tried all of the suggestions I have found, including the following, but nothing changes the fact the microphone quality on two HP G60 notebooks purchased from separate retail outlets / inventories is extremely poor and essentially non functional.
Updated HP Drivers and ROMUpdated Windows softwareUninstalled Conexant Pebble High Definition SmartAudio driver in Device Manager, then reinstalledUnplugged and removed battery, pressed power for 60 seconds, reassembledAdjusted Conexant Pebble High Definition SmartAudio driver property settings, including changing the Default Format, Exclusive Mode and Signal Enhancement settings.
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Oct 5, 2014
My uncle bought a Aspire E1-572-6870 series notebook six months before for me from USA. After using 10 to 15 days I noticed the internal speaker is not working. But the headphone and/or microphone is working very fine. I went to a local laptop repairing shop for diagnosis. Unfortunately they were unable to find out the actual problem. They suggest me to change the speaker chip may result solve the problem. Before changing the chip I want to diagnose once more for accuracy about the problem. Any online check can be possible?
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Sep 24, 2014
I have a HP ENVY 17 Notebook PC (product number: GOU21AV) and my microphone will not work on skype or at all. I have tried uninstalling and reinstalling the audio driver, everything says i should ave the IDT HD audio driver but it ony lets me downoad the Realtek audio driver. I tried plugging in a mirophone and setting it as the default and messing with the levels of the microphone, still not working.
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Apr 4, 2013
i want to hear microphone thorough speaker, i using hp pavilion dv4 notebook MICROPHONE( panasonic karaoke dynamic microphone). i had tried all possible setting like recording,sound etc. , but same microphone is working on pavillion dv6 ntbook.........
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Oct 20, 2014
I have Aspire V3-471, my laptop microfone not working , looking for driver for windows7, me recently install windows7 on my laptop.
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Nov 27, 2014
Today i bought Lenovo IdeaPad G50-70. Everything went ok, but then, when I wanted to call my friend via Skype I realize my microphone isn't working. I checked all forums, tried everything still not working. I thought ok, I will input my microphone( I have one ), but this laptop only has 1 connector. Or you connect headphones or microphone, you can't both. I need to have headphones tho.I installed and reinstalled driver already too.The operation system is Win7 64 bit.
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Aug 1, 2014
I just bought new headset for my Lenovo G505S + adapter(mic jack + audio jack in one output) but when I speak microphone on headset is not working but in-built microphone is capturing sound. I checked Smartaudio settings setted on headset option on configuration of conector and neither of theese microphone was working so I set back default.
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Sep 17, 2014
I have a new W540, and the microphone mute button does not work properly. When I press fn+f4. the red LED turns on, the slashed out microphone appears on the screen, and the volume settings for both the "Microphone" and "External Mic" are muted in Windows. However, audio from the microphones still capture audio, and it can be recorded on applications like Audacity and Skype.
Manually muting the microhphones via the Sound dialog in Windows has the same effect. The LED and OSD come on, but the microphone does not stop recording. As of now, I have found no way to mute the microphone outside of muting sound input in each individual applicaton.
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Sep 4, 2014
I'm using HP Pavillion dv6 1330-er. The problem is - both my mic and webcam mic were working fine untill yesterday's morning. The evening before i was talking with my friend on skype and then gone to sleep. When i woke up - both mic input and webcam mic weren't working. I am using Windows 7 Ultimate x64 ... Nothing like this happened before.
Webcam video itself working fine. Headphones working fine.Tried to reinstall driver - didnt work. Laptop was resting on the table, just like i left it in the evening. Have 2 different windows installed on my laptop (the another one is windows XP, not a single program installed, just drivers) - mics aren't working.
The same mic on different PC working fine.The system detects both headphones mic and webcam mic and the system shows when i'm taking headphones' mic in and out.
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Dec 28, 2014
As you see below the one with the icon of mic alone is the built-in microphone[the second one], I have the default drivers that are installed during installation of windows 8.1 pro 32bit.
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Nov 3, 2013
I recently (last month) sent my IdeaPad Y410p in to Lenovo for repairs due to the laptop not turning on, or repeatedly restarting at the BIOS screen. The laptop was repaired by Lenovo (they replaced the motherboard), and returned it to me. The laptop has worked great sincce then, except that the two USB ports on the right side and the headphone and microphone jacks do not work. I have reinstalled the audio drivers, twice, but have not reinstalled the chipset drivers at all, as I don't want to screw around with those untiol I no more about what I should do.
Lenovo Ideapad Y410P
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Mar 6, 2009
New thread to satisfy people. I don't know why it makes a difference whether a thread is new or old.
I have a Dell E1505 running XP. The headphone jack works but the internal computer speakers do not. Here's what I know:
(1) it's not the speakers. I've swapped an identical set of working speakers.
(2) it doesn't appear to be a software or driver problem. My settings look identical to those of another E1505, and I have tried re-installing drivers several times.
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May 18, 2010
I've got a Dell XPS 1640. My internal speakers don't work with itunes and most other applications. However, when I ran the Dell diagnostics, sound was produced. Dell tech support told me that its a software problem because there was sound in the diagnostic test.
They checked the drivers etc which are current and recommended that I reformat back to factory settings which is a major hassle. I'm running Vista 64 bit, but do have a Windows 7 update disk which I haven't installed yet. They told me that installing the Windows 7 update wouldn't fix the problem. I've read about disabling IDT (which I've tried) wiggling the inputs e
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Mar 6, 2014
I have an HP Pavilion G6 notebook and I recently bought a USB microphone for recording. I installed the mic and tested it but when I tried to turn the internal mic back on I couldn't get it to record! The speakers and webcam still work fine. what can I do?
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Jul 22, 2014
I have HP Pavilion g6 Notebook PC. I just do not understand why my internal speakers or headphones are not working. sometimes it works and other times it don't.
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Mar 26, 2013
I am currently using Dell Vostro 1440 and I am facing a problem with Internal Mic. My internal mic having some issues with the audio as it unable to hear my voice while I am sitting straight and everytime time I try to say something through internal mic while using Google Hangouts and all that I have to bring my mouth closer to the mic to say anything!!
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Sep 19, 2012
My Lenovo U310 Ideapad Has been Having speaker problems,
The Headphones are working fine but the Inbuilt speakers that are Awefully situated inbetween the hinge and the base of the Screen aren't working.
First i thought that this was a issue with the headphone jack assembly that might have cut off the internal speaker circuit due to improper removal of the headphone jack but thats not true because I noticed that Its an Issue with the angle I keep my Screen's tilt.
On moving the screen to any angle above 90 or 100 degrees the speakers get cut of and are activated once its below 80 degrees.
Using Lenovo Ideapad U310 Ultrabook !
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Aug 13, 2014
I am using hp envy 15-j039tx core 15 windows 8.1 .. this laptop came with internal beats audio speaker . I searched through internet but i cannot find and related driver of this . What should i do to turn beats speaker On .
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Jan 17, 2009
DV2400
Conexant audio w/ HD smartaudio HD2 driver
Cleared all cache, history, temp files...
ran several anti-virus, spyware programs to make sure this isn't a virus
Ok, this is how I noticed the problem. I plugged in my iphone earbuds w/ mic into the microphone jack in the front and used windows sound recorder to record voice. It didn't pick up much of my voice but it picked up a radio station. If i unplugged the earbuds and hit record again, it only pick up static noise. Has any of you experience this problem? Pretty sure this isn't a virus...just something our laptop does.
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Mar 15, 2010
I'm going to clone and replace my c drive on my hp dv9500. it's a factory 100gb model.
looking to not break the bank and stay around $80 max and looking for a 200-320 gb hd drive.
I work this computer hard so the drive needs to be able to handle the stress.
any recommendations on a hard drive? what about cloning software that works via usb port?
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Mar 13, 2010
How do u use the interval TV tuner in Dv5t? I don't seem to get any signal even when i connect the external tower...or whatever is called... i got a pic of the tower... attached.
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May 4, 2009
I have a Compaq Presario V6700 Notebook, with Realtek high-def audio running OS Vista Home premium.
I purchaced in July 08 and no problems at all with it until Feb 09.
In Feb my sound stopped working from the internal speakers. I tried updating and reinstalling drivers for the sound (used correct drivers from Compaq website) and it still didn't work so I have just used the headphones in the past two months.
I am now in a situation where I need the internal speakers to work, so I have tried updating/reinstalling the drivers again and no go. After doing some more research I have tried doing a system restore to before the issue began in Feb and still no sound.
I then did a complete restore back to scratch so I had a fresh new OS and STILL no sound from internal speakers.
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