HP/Compaq :: HP 6820s Can't Find DVD Drive
Nov 27, 2009
I installed Ashampoo Burning Studio 9 yesterday to burn some DVD's/CD's for archiving purposes on my HP6850s using Windows 7 Ultimate, and while I can burn CD's/DVD's on my Toshiba laptop, I can't burn them on this one as for some reason, Windows 7 Ultimate couldn't find the DVD drive when it was installed and I don't know what the exact details for it are so I can download drivers for it.
Is there any way I can get Windows 7 Ultimate to recognise the drive so I can burn my discs?
I remember that the disc drive used to be available but at one stage, I attached a external drive to it which I removed properly and I don't know if that might have something to do with it...
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Nov 12, 2009
I got a new 250GB hard drive for my HP Compaq 6820s hard drive a few weeks ago and now I can't boot from it as it's been infected with a virus which prevents it from booting. [I get a brief flash of the infamous "Blue Screen" before it returns to the HP screen.
Is there any way; software-wise that I can clean the hard drive of any viruses if I put it in an external caddy?
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Oct 17, 2009
I've decided to sell my Compaq 6820s laptop and use the money to put towards buying a iPod Touch 64GB but I'm looking for a set of Recovery Disc ISO's to wipe the system clean before selling it on after backing up my data [for which I'll have to do it onto my other laptop by copying the data onto my other laptop then copy the data onto an external hard drive] as I can't access the recovery partition...
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Oct 19, 2009
I managed to create a Recovery Disc last night using the hard drive from the 6820s in an external caddy and accessed the Recovery CD creator that way.
But now I'm having a problem trying to reinstall Windows Vista as when I accessed the section concerning the complete format and reinstallation of Windows Vista; I got the following message:
Error 0x400 100130000 1002
If this issue continues, please contact HP Support.
how I can fix the problem that this message is referring to?
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Feb 18, 2013
I've just opend my new XPS-L421X today. And I dont think there is a SSD Drive on it (there should be 32 gb ish). I can hear the harddrive running all the time. And it dosen't start up really quick/smooth.I can't find any SSD drive In device manager, it dosent show up under the Disk Drives category. Another thing. The harddrive should be 500 gb. I know you never get the hole 500 gb, but mine has only 415 gb out of the box (whit installed Windows). Is that normal?
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Aug 30, 2009
I am currently using an acrer aspire 2930z. It comes with two HDD, both of which have 111GB each. I am only using 1 HDD at the moment which is only around 52percent full. I want to move all my movies, music and games to my other empty one, (we'll call drive D)but when I do this my drive D only opens up as a folder. Itries to mark this HDD as active, but get a maessage telling me that if drive D has no OS installed on it, it could stop my comp from working. What I would like to know is...... Does this drive come with vista already installed?
this is only to save me buying an external drive, (which is probably the better option), but with this extra space on my laptop it would be handy to use.
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Nov 18, 2014
My laptop suddenly hanged. When I pressed Ctrl + Alt + Del, the menu did not come on. When I repeated, it did not shut down. I manually shut down the laptop. When I restarted, it said cannot find hard disk drive and no bootable devices.
Someone checked it out and they say the drive has crashed. Is it possible the links are loose? Is it possible to recover data from drive?
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Nov 13, 2014
I'm installing Windows 7 x64 on my HP Envy 14 2090.
Setup cannot find my harddrive, presumably because a SATA driver is missing. I have tried the supplied SATA driver from HP driver download page for my model, but they don't work. I've tried various others, still no luck.
The harddrive is found by BIOS. The harddrive has been working without a hitch for years, right up until I tried a re-install.
PS: I'm not using the HP recovery DVDs, since these install all sorts of unneccessary software I don't want. (Why do all major laptop producers add this crap?)
Where can I find the correct SATA drivers for use with Windows 7 x64 installation?
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Dec 19, 2014
So as soon as I got my brand new Y50-70, and before doing anything on this laptop (not even installing new software), I went tried OneKey Recovery only to discover that it is broken.
I then tried my luck with Windows Recovery (the one provided with every Windows 8.1 copy, not unique to Lenovo):
I first went through system image creation on a recovery drive (1TB WD Elements USB HDD):
1. Find it on Control Panel:
2: Select it (Recovery option):
3. Create a recovery drive:
4. Selected the F: drive (1TB, it's not a *flash* drive just an ordinary USB hdd, does it matter?):
5. Got a nice warning (indeed, this process reformatted the drive, to 32GB only, why 32GB and not the full 1TB?)
Now... let's see if I can restore from this newly created system image:
1. Rebooted from the newly created Recovery Drive (it actually boots!):
2. Selected "Use a device", then received this menu:
3. I selected EFI USB Device. It then went to an intermediate Lenovo boot splash:
4. And shortly after that (without me doing anything) a new prompt, to choose a language:
5. I selected English and then, got prompted for keyboard layout:
6. The system then system to restart again from the Recovery Drive, only to prompt me again with the "Choose an Option" screen (as in step #1). So, I selected "Troubleshoot" this time:
7. I then selected "Advanced options", and received this screen:
8. I then selected System Image Recoery and received this screen:
9. I selected the only option available (Windows 8.1), then got this "Cannot find system image":
10. Why??? I clicked cancel and I was prompted to select an image:
11. So I clicked Next, but got nothing to select:
12. Clicking the Advanced button only provides irrelevant options:
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May 24, 2009
I trawled through the Device Manager, downloaded the Intel Chipset Identification Utility and also used RightMark CPU Clock Utility but I still cannot find out what my chipset is.
On Device Manager, the device description that would tell me the chipset is missing, while for both Utilities, the result of "Unknown" came up.
My laptop is HP Pavilion dv5-1102tx.
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Jan 7, 2009
How do I find out what MB I have in my evo N800c notebook?I have looked in the bios and system info and only see the CPU info.I'm have what I believe is a viedo card problem due to the frequte shutdowns when watching videos or playing games.does this sound like a video card problem?or something else?when it shuts down the power light is on and the light down by the lacth is on but the HDD light is off.I have swicth out the memory and no change,have run the HDD testers HP's and others and the drive checks out fine.ran a memory test and it checked out fine.ran a video test and it says it fine,so....... what can be the prob?that's why I thinking replace the MB but don't know the model # and type.I do have another N800c with a smaller processor and was wondering if I could take the board out of the other one and swap processor etc.
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Feb 27, 2009
My dv2000t came with Vista installed but Vista is now broken and gone and I want to install WinXP instead. I installed XP but XP cant find any network adapter on the laptop. I have an ethernet cable plugged in to the laptop. Prior to this there was no problem connecting to the internet with this machine. Win XP can't find the network adapter therefore I can't use the internet at all. Since this dv2000t came with Vista installed maybe the network adapter requires something not available in XP therefore you can only use it with Vista loaded.
why XP can't find any network adapter on this dv2000t?
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Apr 15, 2009
in my "Device Manager" there is an "Unknown device" which is Webcam. I'm not sure what happened with drivers.
I looked at hp.com but they don't have any drivers for a web cam just a software to use webcam.
where I can download drivers?
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Aug 30, 2009
i am attempting to replace the CMOS battery in my presario; however, i can't seem to find it. i have tried to search for the service manual for this model but could not find it. i looked at the service manual for the C300 series and it indicated that the CMOS was under the memory module, but it isnt in the same place in mine.
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Sep 13, 2014
i recently upgraded my hp compaq nc 6120 opperting system from xp to windows 7 32 bit since then there is cross mark on the speaker and i cannt find any sound or the driver.
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Feb 22, 2010
I connected a dvd drive to my laptop using, a sata to esata cable. my laptop has a ESATA port.
I don't know if you should post some kind of config summary (if yes let me know, I will do it promptly) basically I have a HP DV6t quad edition with an Intel 5 serie chipset,
PM55 express chipset (dont really know if it make any sense but still, I will just say state it) so I installed Intel Matrix Storage and when I connect the drive I can see it, but windows 7 does not see it, it's like I didn't plug anything in. [url] also my bios is almost configurable, I don't know why I can change the time, the date, the admin password, the boot order, virtualization, fan on/off that's pretty much it. so what options do I have if I want to make this dvd drive work?
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Feb 24, 2009
The issue is most noticeable when I'm listening to my music, in any program. It gets unbearable at times. However, when I stream videos or watch DVDs, the issues seems much less prevalent. Actually, there will be times where I really can't notice the issue at all while streaming video or watching DVDs. Then again, sometimes the issue just goes away entirely. But it has always come back. Basically, it's very inconsistent, but it's a problem.
The sound is a very distinct popping noise, which sometimes occurs in sets of around 3-6 right in a row, or it can sometimes be very sporadic. Also, my audio sometimes tends to "skip," usually when click on buttons, open programs, view certain web pages, or move my mouse over certain things. It's unpredictable.
I'm pretty stumped as to what could be causing it. The annoying part is that I had this issue when I first got my laptop several months ago. However, I managed to fix it. I think by disabling the IDT power management settings. But, my hard drive died on me, so I got a replacement from HP. Ever since the replacement, the problem has been back.
Could it be related to the new hard drive?
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Feb 28, 2010
My specs: dv6t quad. i720M. 320M.
I just cleaned installed.
I already know the 320M Drivers are not yet release. Done.
But I can't find a way to install ANY driver I downloaded. None of them will install. Giving me message that there is no compatible hardware.
The only one that will install is from HP's website, but that only installs NVIDIA HD Audio. It doesn't install display drivers at all. W(T)F. Where is the display driver in that install?
I am stuck on the 1280x720 resolution and I cant go up to my native resolution at 1366x768.
I am tired of already spending countless hours downloading and searching for a driver that will work.
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Aug 17, 2014
I recently switched my Compaq nc8430 from Vista to Windows 7 and wanted to update drivers but cannot find Windows 7 drivers. Will updated Vista drivers work for Windows 7?
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Apr 6, 2009
I am thinking about getting a new DV4T and then upgrading the hard drive to an X-25 ssd, but obviously it'll only be 80GB which is an issue. I just read the NBR review of the DV4 and it seems that there is a special hard drive you can plug in into the optical drive bay to boost your storage space... i've been searching everywhere but I can't find the thing... anyone know where/if this thing does in fact exist and if it's compatible with the "new" DV4s?
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Jan 15, 2009
i got a hp dv2000 and sometimes when i start it up and it gets to the user selection screen i cant find my cursor to select my user account. I keep moving my finger on the touch pad but cant find it. I have to hold the power button down it will shut off then i have to pull out the battery start it up and the cursor is now there this has happened like 5 times already what would cause this?
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Jan 23, 2010
when my recovery disks wouldn't burn, i thought it was teh fault of software or just a one time thing..
but it wasn't
i tried to even backup my swsetup folder thruogh the use of the dvd drive but it went raellllly slow (~700kb/s) and froze in the middle.. now i cant even burn a video dvd becase the software states that i hvae no recorder when i do.. (using free dvdvideosoft)
it's an hp cddvdw ts-l633m ata device on an amd turion ii m500 mobile processor, 4gb ram, 500 gb hdd laptop
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Aug 24, 2009
I purchased an HP Pavilion dv4 back in Feb. of this year. Ever since I've had it there has been some kind of problem with the drive. First it would burn a DVD but wouldn't read it. And then finally it wouldn't read anything. SOOO I took it Staples to take advantage of my warranty and they told me it was because I had software designed for XP on there. I haven't found anything that says you can't do that. I also had an Acer and a Toshiba laptop with the same "old" software running on Vista but never had ANY problems with either.
if this is a problem with HP and Vista or is it truly the "old" software I'm using?
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Jan 20, 2009
i got a new 320gb hard drive for my dv6000, how do i mirror the contents of my current drive onto this new one?
also i want to add a partition onto this new drive to try windows 7, how do i go about doing this?
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Jan 9, 2010
HP is offering a USB 2.0 external Blu-ray drive with some of its notebooks (Envy series, Pavilion dm3). I want to buy one of them for my laptop but can't find a link. Does anyone know where to buy them? I am talking about the slim, portable USB-powered ones.
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Jan 14, 2009
I just received an HP HDX16 yesterday custom configured direct from HP. I'm having one problem with this machine that is giving me a royal pain - the DVD doesn't want to burn DVD discs.
It reads CD/DVD discs fine, burns CDs just fine, but won't burn any kind of DVD media - and I've got a wide variety of excellent quality discs that I use for photo file archiving. Have tried 3 or 4 different kinds of DVD-R (all Taiyo Yuden or top brands - no junk), couple of DVD+R, couple of DVD-DL... well, you get the idea. It's not the media - it's something with the drive, driver or a conflict that doesn't show up in any of the usual places - and it's just a simple DVDRW, not a Blue Ray.
This is the same disc drive as was in the DV5t I had that burned all my media just fine.
I returned that machine because the screen viewing angles were not adequate for my digital photography work, and the configuration on the HDX16 is very much the same with both running Vista 64 Home Edition. The drive model reads HL-DT-ST DVDRAM GSA-T50L in device manager, and as I said it is detected readily and is functional in every way except burning a DVD (which is basically what it's there for ).
I've done some reading and have heard many other complaints about this issue, but mostly with Blue Ray drives. I've been through all the usual steps - uninstalling and reinstalling both the hardware and the drivers, re-imaged the system, checked the registry entries, cleaned up the OS as much as possible. But nothing works, and I thought I'd ask if anyone had come across this problem and knows a definitive solution before I have to send this unit back, which I really hate to do..........
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Apr 14, 2010
On my HDX 18 , X18 - 1374ca it came with two hard drives, without me ripping it open, which side is the C drive mounted as I sit at the laptop?
Only asking because I applied the QuietHDD program to stop the clacking from the heads parking on these two Seagate ST9500420AS. It seems to work on one but not both. The drive on the right keeps clacking on and off all the time, annoying! But I have lots running and downloading torrents on the D drive (second hard drive) and constantly using the C drive opening and doing stuff yet theres always clacking, I don't know where it finds the time to decide to park the heads when I am using it and its not idle.
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Mar 23, 2009
I've got the HP Pavilion dv5z laptop. I'd like to replace the stock drive with a Blu-Ray drive. There are a few on eBay floating around for the dv5. Has anyone done this before? I've got the dv5 manual and replacing the drive seems straightforward enough.
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Jan 8, 2009
I am trying to clean up my HP DV9000 laptop because my C: drive was down to 15.2g of free space. The HDD is supposed to be 120g and I know you can't use the full storage capacity but between my C: drive and the D: drive (Hp Recovery drive) I only have a total of 92.04g worth of drive space. That's a total of 27.96g of space I am losing.
So what I am wondering is if I can delete the D: drive so that my C: drive has more storage capacity. I am taking up digital photography and I need to make a partition for my Photoshop scratch disk and want to gain as much space as I can.
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Jan 14, 2009
Using Presario M2000 XP Home
Just plugged in a Kingston data traveler usb drive which is recognised and in device manager , but I cannot see it in my computer.
Went into Disk mangement and assigned a drive letter ..still cant see it in my computer . Tried formatting it but get a message
" did not complete because partition or volume is not enabled.to enable resart computer"
When I reboot back in disk management the drive letter I have assigned has gone .
In device manager I click on the drive properties and it show "location " it always shows as 0 ?
Works perfectly on my desktop running XPPro . Plug in, recognised and shows in my comuter .
I also tried another usb stick same problem.
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