HP Dv6 2155dx :: Mute Button On Laptop Stays Orange All The Time - Whether The Sound Is Muted Or Unmuted
Sep 18, 2014
For a while now the mute button on my dv6-2155dx laptop stays orange all the time - whether the sound is muted or unmuted. How do I fix this?? It works when you press it, the color just never changes...
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Aug 12, 2012
HP Pavilion dv6 1335 TX - Notebook PC (New Zealand).Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name Microsoft Windows 8 Release Preview
Version 6.2.8400 Build 8400
System Type X86-based PC
All drivers operating normally and were checked for updates which were not required.
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Aug 3, 2014
Recently purchased a refurb HP Elitebook 8440p, and noticed that even though the mute button works the quick key just above the keyboard is always orange. Is there a way for me to correct this so it shows orange only when muted and green when not muted?
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Jun 24, 2012
I have an HP 2000 laptop and all of a sudden the wireless function will not work. no matter what I do the button stays orange. I do not have Wireless Assistant installed on this computer. I tried to download it from another computer and install to mine, but it stated that the version was not accepted. I have only had this computer 6 months.
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Nov 3, 2014
HP Probook 6570b Quick lunch botton (MUTE) Stuck in Orange...
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Dec 17, 2014
YESTERDAY I FORMET MY LAPTOP ( HP ENVY 15 3017TX ). AFTER IT I " INSTALLED IDT HIGHT- DEFINATION (HD) AUDIO DRIVER FROM
[URL] .....
But after installation its MUTE...
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Dec 6, 2014
Laptop was working fine up until yesterday. Then this happened...
1. Pressed the power button to turn on the laptop
2.the fans run and the computer makes its usual whirring noises as it would normally do whilst booting up.
3.the screen however remains completely inactive. As if the laptop is off.
4. I turned it off and on again several times. Once it came on and worked as normal, I could access all files and backup everything.
5. This morning I turned it back on and it has done the same thing. Makes the sounds as normal but screen is inactive.
I have turned off and on again and connected an HDMI cable to an external screen but there is no signal.
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Mar 6, 2013
I have a HP Pavilion G7 notebook. The model is 1219-wm.
I recently did a clean re-install of Windows 7 ultimate from a CD. After I did the re-install, the wireless orange light stays on and will not turn to white/blue.
I have tried to download and install drivers from the hp website. NOTHING seems to work. I even tried to download the HP Wireless Assistant Support Wizard, but it doesn't work. It keeps saying that the Wireless Assistant is not compatible with my model.
Every time I troubleshoot, I keep getting the following message "Install a driver for your network adapter"....
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Jan 23, 2015
My mute button is Orange & i can't get it to go back to green or blue when i touch it I get no sound at all On the bottom right corner where it shows the volume when i touch the mute botton it shows mute then on but orange mute button dont change back to blue or green in color so volume will work
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Jul 28, 2014
I have a HP 14 bo 15dx running Win 8.1. No matter what I do it still muted even if I go in and manually move the sound bar up. Keyboard button is not on. I have tried reinstalling the drivers via the recovery files. Mutiple scans with virus and malware software.
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Oct 9, 2009
my mute button at the top of my computer functions, but does not change color when i mute or unmute something i'm watching or listening to. it does however make a popping noise and change color at what seems like random, just when clicking through websites. it will change color and making this popping noise but it won't actually mute. the color changing is not really an issue for me it's just the random "pop" sound i get that can get very annoying and have no idea how to get it running again properly. it's been like this for several weeks and can't trace it back to anything i've done around that time.
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Oct 27, 2014
I have a new T440 running win 7 pro 64bit. The audio is not working.
When I first boot, the sound icon in the task bar shows that the system is muted, but the mute button (f1) is not lit.
-If I press the mute button the light goes on and the indicator on the task bar shows the system is no longer muted.
-If I have sound playing, when I toggle from the light on and the tray indicating not in mute to the ligt off and the tray indicating the system is in mute, I get a split second sound.
I have installed the realtek device drivers
I have installed the lenovo system update and all of the critical and reccomended updates.
The device manager indicates that everything is working properly.
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Mar 16, 2010
I have an Acer Aspire 5740G running Win 7. I am really rather pleased with after my HP Pavilion.
I do have one gripe (OK, more than one, but this is the one that niggles most often).
Is there a way to assign Mute to the P button?
Yes, I know I can click on the speaker icon in the tray or press Fn+F8, but there really needs to be a one-button solution for when the phone rings or someone walks in unexpectedly.
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Aug 30, 2012
I am using an HP envy 4 notebook PC about three days old. After updating everything from windows update and from HP, the mute button no longer lights up on the keyboard when I have the sound muted. I can see that it is muted from the taskbar in the corner, but it usually lights up orange after it has been muted, and now it no longer is.
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Jul 30, 2009
Having kind of a strange problem with my lappy and Win7. My mute button has no reaction on pressing it while all other media buttons still do their actions. Does someone also have the same issue as mine with m1330 and Win7 ?
OS: Windows 7 Ultimate x64
QuickSet and Sigmatel drivers for Vista x64 installed (Had same issue with Windows 7 default audio drivers)
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Oct 23, 2014
I'm having a problem after upgrading my t500 to windows 7 ultimate 64bit.
The volume buttons work fine (even without the hotkey software installed), but the mute button and the on screen display doen't work.
While I can live without the OSD, the lack of a mute button is really bothering me.
I have the power manager installed as well as the hotkey software. not sure if this has anything to do with it but UltraNav is also installed.
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Dec 21, 2009
I just upgraded to win7 but after it my speakers button still stay amber. I still get sound but it just doesnt turn white. How would i get it back to normal again?
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Jan 24, 2011
Pavilion dv4 - 1120us - no sound although all checks out as okay and working - but external mute button stays on
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May 16, 2014
My laptop is a HP Envy TS 15 Notebook Product number: F5C62EA. When I press the mute button on my keyboard the light does not appear but the laptop is muted.
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Mar 6, 2014
the microphone mute button doesn't work, nor does it light up at all... the speaker mute button works. Also, the Lenovo button next to it USED to work and now doesn't for some unknown reason. I have a new x1 carbon with windows 8.1 and really need some specific direction on how to troubleshoot this!
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Jan 31, 2015
I tried all the (disable and enable, hard reset, and uninstall driver) solutions on the thread given, but still doesn't work. Here is a screen shot of my adapter and driver version I updated to the latest version and rolled it back and still no luck. I don't want to reseat the adapter until its my last resort.
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Oct 13, 2009
I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No difference.
I am running Vista home premium 64 & used the 64 drivers.
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May 15, 2014
I recently degraded from windows 8 to windows 7 on my HP Pavilion g6-2288ca notebook but now the wifi button(f12) doesn't work, it stays orange.
I also have no wi-fi drivers installed due to that fact.
How can I fix this wifi button problem and is it possible to download drivers on another computer and transfer the files via USB?
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May 27, 2014
My son has a HP Pavilion g6 laptop which operates Windows 8.1 All been working fine until yesterday when the orange light on the f12 button came on and laptop won't connect to the internet. we can't turn this light off.
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Jun 1, 2012
I have a problem with my wifi. The button is always appearing orange, and nothing happens when I press it: no errors, no messages, no reaction at all. Therefore I cannot use wifi connection.
The laptop is kinda new: I am using it for only 2 months.
1. Product Name and Number
HP EliteBook 8560pНР LQ589AW
2. Operating System installed (if applicable)
Windows 7 Professional 64 bit
3. Error message (if any)
No error messages
4. Any changes made to your system before the issue occurred
My windows crashed and I recovered it from the archive created a couple days prior to that. Archive included all hard drives data, so system was restored exactly as it was prior to the crash. I am still not sure if this caused the problem (or if the problem appeared after that): it happened a month ago, and I didn't have WiFi available back then, and only tried to turn it on a couple days ago.
Additional details:
In device manager wireless card is showing up as working normally. In adapter management wireless connection is turned on but says "no connection available". If I run the diagnostics, it asks me to turn on WIFI with a button on my laptop, which I cannot do. In mobility center it says "wireless connection is turned off". Turn on button is gray, and impossible to click on.
Things I already tried:
Reinstalled all HP drivers from the original CD;Removed WiFi card in windows device manager (deleted the device), restarted windows, installed new drivers for it, restarted again;Checked mobility center as was suggested in one of the threads found on this forum;Made a hard reset for HP laptop (removed battery, pressed on/off button for full minute).
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May 18, 2013
The battery light on my XPS is blinking all the time (orange 4 times, white 1 time).
I have updated BIOS, run PSA Diagnostics and Dell PC Diagnostics and nothing appears to be bad. But the problem is still here.
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Dec 30, 2014
My electricity power went out and I wad working on battery and when the power came back I was connecting the adapter but the battery led started to flash 4 times orange and 1 times white.
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Jan 25, 2015
I have a dell xps 15z laptop and I have replaced the battery because it was not giving any backup. Now i plugged new battery but the battery icon says"0% available, (plugged in, not charging)". Also an indicator is blinking (four times orange and one time white) below the laptop screen (the hinge where screen is attached to the base of laptop).
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Oct 14, 2012
The wifi orange light does not change to white light after upgrading to windows 8 OS from windows home premium. i am using pavilion dv6-7011tx laptop, my product no. is. B0P39PA#ACJ this is very frustating as theres no wifi as well as bluetooth connectivity, the wireless button key solution is useless.
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