HP Pavilion HDX16 Audio :: Quick Launch MUTE Button Continually Red
Oct 13, 2009
I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No difference.
I am running Vista home premium 64 & used the 64 drivers.
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Nov 3, 2014
HP Probook 6570b Quick lunch botton (MUTE) Stuck in Orange...
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Sep 9, 2009
I have a HP HDX X16 1040US. After I format the laptop, I can't access the Quick Launch Button(adjust volume, treble, previous, pause, play, fast forward and so on).
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Jan 24, 2011
Pavilion dv4 - 1120us - no sound although all checks out as okay and working - but external mute button stays on
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Aug 12, 2012
HP Pavilion dv6 1335 TX - Notebook PC (New Zealand).Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name Microsoft Windows 8 Release Preview
Version 6.2.8400 Build 8400
System Type X86-based PC
All drivers operating normally and were checked for updates which were not required.
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Aug 26, 2014
Cant find and place hp quick launch buttons for my hp pavilion g6 1204ey windows 7 64
I don't understand. all buttons works,except f2 and f3 screen brightness. The program on the computer isn't installed...
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Feb 24, 2009
Are both needed for the volume and mute keys to work as well as play/paul skip etc? I am running into an issue on bootup where something sort of drags and I think its the software that goes with these buttons. If I try to use the system to early I can crash explorer. I was able to do this on two brand new laptops. Or would I be better installing the lastest Sound driver, quick touch?
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Aug 30, 2012
I am using an HP envy 4 notebook PC about three days old. After updating everything from windows update and from HP, the mute button no longer lights up on the keyboard when I have the sound muted. I can see that it is muted from the taskbar in the corner, but it usually lights up orange after it has been muted, and now it no longer is.
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Mar 1, 2014
when I woke up my HP Pavilion dv6 7010tx notebook (running windows 8 pro 64-bit) from sleep, I noticed that it had lost all sound. Audio tracks cannot be played on any media player, videos play intermittently without any audio, and there is no sound whatsoever irrespective of the program/application being run. Restarting the notebook doesn't fix this.
Also noteworthy is that pressing the f11 (mute) key doesn't do anything. The LED on the key remains off, the volume indication is shown on screen as it does while changing volume using f9 and f10 keys, however it doesn't show any mute/mute off indication as it should when functioning properly.
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Nov 9, 2014
I have a HP Pavilion dv6648se special edition bought 10 years ago.
I have recently been fixed audio driver, but now something has gone wrong.
The mute button on the quick lauch buttons stays blue even when it is muted. It is a very small detail but I would like it to be fixed.
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Jul 13, 2014
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
I've seen some other people mentioning a problem like this recently...
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Nov 13, 2014
my laptop model is hp pavilion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine.What would be the problem for this.
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Aug 5, 2014
My laptop model is hp pavillion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine .....
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Jan 23, 2015
My mute button is Orange & i can't get it to go back to green or blue when i touch it I get no sound at all On the bottom right corner where it shows the volume when i touch the mute botton it shows mute then on but orange mute button dont change back to blue or green in color so volume will work
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Dec 2, 2009
i installed the newest drivers from hp (6.50.9.1), didn't help. uninstalled them, installed 6.50.7.1, didn't work.
that and i've been getting that system sound you get from plugging in or unplugging a USB-device, even though i'm not doing that (know what i'm referring to?)
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Nov 17, 2009
I have HP DV5T-1200SE
It came with vista installed and when i pressed the volume buttons on top of the keyboard a gray bar used to come indicating the volume...but when i installed Windows 7 the gray bar is not coming....even though the buttons function properly(that is volume goes up and down) (pressing the volume touch button increases the volume, but does not display the volume slider window on the screen)
I even installed the latest HP Quick launch buttons Windows 7 driver:
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and I also tried this one:
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Mar 20, 2009
I've got a new dv7t. I did a clean install of vista and then installed the latest quick launch drivers from the hp site (6.4 or so). Is there supposed to be a way to configure what these buttons (besides the wireless, mute and volume) do?
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May 29, 2010
I bought a HP dv4 1242TX in may 2009. Except for the heating problem, it was working okay till last week. The quick launch buttons (qlb) have gone berserk. The volume reaches the maximum level and stays there even on reducing it through or manually. It temporarily goes down and as soon I remove my finger from the qlb, the volume goes to maximum level. I have downloaded and installed the latest driver for qlb's but the problem persists. Due to this, the other qlb's for wlan, quick play, play stop etc are not working. I do not know what seems to be the problem and my warranty period also got over.
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May 8, 2012
How can i change the email quicklaunch button to open an email client other than outlook.I set mozilla's thunderbird as my default email client during its installation, but the quicklaunch button still opens outlook.
I'm running windows 7 32bit.
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Feb 17, 2013
The Quick Launch Manager keeps popping up on the screen of my Vostro 3450
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Jun 18, 2009
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This is what I have, and I imagine HP probably use the same drivers for most of its late model laptops on windows 7 for the touch activated media button i.e. the back lit strip above the keyboard just below the LED screen that let you activate WIFI, sound. playback..etc..
I have read from several posts that windows 7 install fine on HP laptop just that the touch strip driver does not work with the factory drivers.
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Oct 15, 2014
I have a HP 2000t-2d00 Notebook PC with Windows 8.1 operating system. The computer was repaired recently, but when I bought it, it had originally came with the HP Quick Start icon (square blue tile-like appearance with the rocket/NOT a shortcut with an arrow in it!)
After it was repaired, the original official HP Quick start icon was on the desktop.However, something happened, and the original official HP Quick Start icon is gone from the desktop!how to get the original HP Quick Start icon (square blue tile-like in appearance with the rocket) back onto my desktop.how to create a shortcut! I'm admittedly picky and like to have certain things on the desktop exactly the way they were when I first got the computer.
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Jul 3, 2014
I have reinstalled my laptop with a fresh windows 8.1 install.
I have managed to install all the drivers and software except the quick launch buttons. I am unable to find the correct software.
I have the following Laptop: HP ENVY 17-j053ea Notebook PC
How I get the quick launch buttons working. I have run the HP support assistant software and it says nothing else needs updating ?
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Apr 2, 2010
I need to tunr off or remove my wifi touch button from my dv8t. I have spent the last month searching, removing, reinstalling, and skrewing with this laptop to get it off. nothing works. At the moment, my wifi turns itself on and off 28 time a minute on average.
I have already installed the keyboard driver that doesnt have the hp QLB on it. I have also removed the quick launch button drivers.... im at a loss now.
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Jul 24, 2014
The diagnostic light coming from the Cap Locks button blinks a single time and continually repeats. HP support suggests that it is a failed CPU.
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Jul 29, 2013
I have an HP laptop 2000, Model # ??. I recently have experience my computer freezing while on a youtube video or even an audio freezing after a few minutes unless I move the mouse/cursor. How do I correct this?
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Oct 9, 2009
my mute button at the top of my computer functions, but does not change color when i mute or unmute something i'm watching or listening to. it does however make a popping noise and change color at what seems like random, just when clicking through websites. it will change color and making this popping noise but it won't actually mute. the color changing is not really an issue for me it's just the random "pop" sound i get that can get very annoying and have no idea how to get it running again properly. it's been like this for several weeks and can't trace it back to anything i've done around that time.
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Oct 1, 2014
I have Hp Pavilion 15-r077TX. From two days I am getting an isssue that no light is displaying when I mute sound through sound key i.e f6 .
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Mar 16, 2010
I have an Acer Aspire 5740G running Win 7. I am really rather pleased with after my HP Pavilion.
I do have one gripe (OK, more than one, but this is the one that niggles most often).
Is there a way to assign Mute to the P button?
Yes, I know I can click on the speaker icon in the tray or press Fn+F8, but there really needs to be a one-button solution for when the phone rings or someone walks in unexpectedly.
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