HP Audio :: Pavilion Dv6-648se / Mute Light Not Functioning Properly
Nov 9, 2014
I have a HP Pavilion dv6648se special edition bought 10 years ago.
I have recently been fixed audio driver, but now something has gone wrong.
The mute button on the quick lauch buttons stays blue even when it is muted. It is a very small detail but I would like it to be fixed.
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Jan 23, 2015
My mute button is Orange & i can't get it to go back to green or blue when i touch it I get no sound at all On the bottom right corner where it shows the volume when i touch the mute botton it shows mute then on but orange mute button dont change back to blue or green in color so volume will work
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Mar 1, 2014
when I woke up my HP Pavilion dv6 7010tx notebook (running windows 8 pro 64-bit) from sleep, I noticed that it had lost all sound. Audio tracks cannot be played on any media player, videos play intermittently without any audio, and there is no sound whatsoever irrespective of the program/application being run. Restarting the notebook doesn't fix this.
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Also noteworthy is that pressing the f11 (mute) key doesn't do anything. The LEDÂ on the key remains off, the volume indication is shown on screen as it does while changing volume using f9 and f10 keys, however it doesn't show any mute/mute off indication as it should when functioning properly.
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Jan 24, 2011
Pavilion dv4 - 1120us - no sound although all checks out as okay and working - but external mute button stays on
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Jul 13, 2014
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
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The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
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Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
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I've seen some other people mentioning a problem like this recently...
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Oct 13, 2009
I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No difference.
I am running Vista home premium 64 & used the 64 drivers.
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Jan 31, 2015
Beats Audio  will not work on my new HP Laptop.  The beats audio setting in control panel is just not functioning. Â
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I have download  IDT high definition Audio drivers sp63932.exe & sp63555.exe from hp support site but neither works.
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Laptop-Â HP Pavilion 15-p117na TouchSmart Laptop (Energy Star).
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Operating system -Â Windows 8.1 (64-bit).
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Nov 13, 2014
my laptop model is hp pavilion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine.What would be the problem for this.
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Aug 5, 2014
My laptop model is hp pavillion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine .....
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Aug 12, 2012
HP Pavilion dv6 1335 TX - Notebook PC (New Zealand).Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
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Processor    Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name       Microsoft Windows 8 Release Preview
Version           6.2.8400 Build 8400
System Type  X86-based PC
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All drivers operating normally and were checked for updates which were not required.
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after  ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used  by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
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System: Windows 8
Model:Â Notebook HP Pavilion g6-2310sw
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Also I'd like to add that every  system restart fixes that problem but only for a while (several minutes).
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Jul 23, 2014
sometimes i switch on the computer and the speakers are not working but upon restarting they start functioning normally....when i enter the control panel and try to test the speakers an error shows which is  as follows:
"this device is being used by another application. close any devices that are playing audio to this device and try again"
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Nov 14, 2011
Trying to figure out if this is a warrenty issue or some wacky setting that I have somehow turned on.Â
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When I hit the spacebar, it  is always preceded with the a press of the right arrow. When I press the right arrow, it is followed by a spacebar. Thus I get a kinda cool effect when I edit put the cursor in the middle of a string and hold down space bar such as: "And in the mi d d l e  I  w i l l  s p a c e ."
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So, is it safe to assume messed up keyboard?Â
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Mar 31, 2013
I have an INSPIRON E1505 with Windows XP. Â The McAfee protection was not working properly, so I contacted customer service. Â They checked my computer and said that I should contact the computer manufacturer because I have errors on CHKDSK. Â I've done some research on this website, but have not been able to find a solution yet. Â
I ran the full Dell PC diagnostics, and everything passed except my battery.
I used this page [URL].... to guide me through chkdsk, running it from "my computer" and choosing "scan for and attempt recovery of bad sectors." Â Phase 2 appeared to be nearly down when I received the prompt, "Windows was unable to complete the disk check."
I'm not sure if this matters, but the computer was not used for 2 years from 2009-2011, as I was out of the country. Â After I got it running again and ran updates, it seemed to be working just fine until I recently discovered this issue with McAfee.
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Feb 18, 2010
I've been having this problem ever since I upgraded to Windows 7.
Even when the computer isn't muted, the light is orange, and doesn't change when I touch the button.
I have all the latest updates from the HP website and I can't seem to figure out why this is happening. Its not really a big deal for me, but it's just annoying.
While the computer is booting up, the mute light is white, but after Windows loads, it turns to orange.
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Oct 1, 2014
I have Hp Pavilion 15-r077TX. From two days I am getting an isssue that no light is displaying when I mute sound through sound key i.e f6 .
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May 16, 2014
My laptop is a HP Envy TS 15 Notebook Product number: F5C62EA. When  I press the mute button on my keyboard the light does not appear but the laptop is muted.Â
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Aug 30, 2012
I am using an HP envy 4 notebook PC about three days old. Â After updating everything from windows update and from HP, the mute button no longer lights up on the keyboard when I have the sound muted. Â I can see that it is muted from the taskbar in the corner, but it usually lights up orange after it has been muted, and now it no longer is.
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Nov 16, 2014
My first month with this brand new notebook was problems it gave me a blue screen and shut down on me. I thought it was normal being that it was my very first notebook. My hp pavilion notebook is only 3 years old but it now it has a blinking caps light and a orange light on the wireless key. I have tried to hard reset it but nothing works. I was use to it shutting down on me and restarting again but this time it would not come back on. I call Hp tech and now I'm being told this computer is obsolete and can't be fixed.
Model: Dv6-3134nr
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Aug 13, 2014
The F11 key on my laptop is disabled recently. Â It's not glowing in red when I press it. Furthermore, the laptop have no sound at all regarless I press on F9 or F10 Keys. It's only function when I restart the laptop each time.
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Product name: HP ENVY 4 - 1127TU
Operating System: Microsoft 8
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Nov 25, 2012
i upgraded from Windows 7 Home premium to Windows 8 pro . Eversince, my AMD radeon HD 7400M series graphic card is not functioning. Further , bluetooth is also not functioning .
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Jun 5, 2009
I have a problem with the audio. I reinstal the O.S. because my laptop was working slow, and because the sound did not work properly. Everything affter instalation works fine, just the audio doen't work properly, it sounds...hesitating
I thought the problem was the cpu temperatures... 60º-65º idle, and just open a few windows it reachs at 75º-80º, and stay in this temps.
Notebook Hardware Control, lets make undervolting. So I make some test... and just when the cpu loads at 100% the audio works properly, clean and perfect. If cpu loads under 80% the audio sounds... but defective, not clean...
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Dec 11, 2014
 HP ENVY 15-j154ca
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A device "High Definition Audio Device" has a warning sign.
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 Driver Management concluded the process to install driver hdaudio.inf_amd64_7934c8322ea251eehdaudio.inf for
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Device Instance ID HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_10004&2FFEE478&0&0001
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with the following status: 0x0.
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Sep 4, 2014
I've been working on this issue on my own for about a week now. I'm not entirely sure how to start explaining, so I'll just do a rundown of the noticable issues.
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Hovering over the speaker icon gives me the text, "No speakers or headphones are plugged in." I use the internal speakers, and I always have my headphones plugged in. Audio playback troubleshooting doesnt give me anything (though at one point during my progress, it said that my audio device was disabled.)Â
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Device management has been confusing at best. I can't seem to get the Realtek W8.1 drivers to properly download, even after finding the Acer-support driver.
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Dec 20, 2014
I have Windows 7 Ultimate x64, and for some reason, on the Pavilion g7-2320dx, and I have both a USB keyboard and mouse.the only port that the keyboard/mouse works in is the one by the charger (I think it is usb 3).Before I downgraded, I used the USB ports on the left for the Mouse, and the one on the right for the Keyboard.I know there has to be a driver for it somewhere.
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Jun 18, 2014
I Have HP Pavilion 15-n003tx Notebook PC (ENERGY STARÂ touchpad is not working properly when i tried to zoom in or out then it doesnot occurs i have all latest drivers installed ...
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Mar 29, 2014
I am using HP Pavilion G6 notebook with product number LR774PA#ACJ .Neither the touchpad lock is working nor the click functionality of the toucpad. Though I am able to scroll using toucpad.I tried to uninstall an d reinstalling driver for the touchpad.Every tym I restrats my laptop I have to uninstalll driver an d restart my laptop again for proper functioning of the touchpad.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working.  Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..Â
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Nov 2, 2013
I have a hp pavilion 15-e078ea, core i5 processor, 2.6ghz, 8gb ram, windows 8.1 64bit....
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After updating windows to 8.1 the dts audio control panel will not allow me to use audio enhancements or
the graphic equalizer....
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I have looked on hp support and done all driver updates and it is still not working....
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I am assuming this is a software issue. will there be an update?
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Nov 2, 2013
Yesterday I uninstalled IDT Audio driver by mistake. Now my NB doesn't have any sound. Where can I download the IDT audio installer for my NB?Â
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Version that I use is showing as Windows 7Â 64 Home Prem OA.
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Product Number: B5A09UA#ABA
Model Name: HP Pavilion g6-2040nr Notebook PC
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