HP Envy 4 Audio :: Mute Button Not Lighting Up
Aug 30, 2012
I am using an HP envy 4 notebook PC about three days old. After updating everything from windows update and from HP, the mute button no longer lights up on the keyboard when I have the sound muted. I can see that it is muted from the taskbar in the corner, but it usually lights up orange after it has been muted, and now it no longer is.
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Nov 13, 2014
my laptop model is hp pavilion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine.What would be the problem for this.
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Aug 5, 2014
My laptop model is hp pavillion sleekbook 14-b065tx after installing windows 7 64 bit and also after updating the drivers the mute indication LED does not working. But its function is working. But other Led indications are fine .....
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Jan 24, 2011
Pavilion dv4 - 1120us - no sound although all checks out as okay and working - but external mute button stays on
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May 16, 2014
My laptop is a HP Envy TS 15 Notebook Product number: F5C62EA. When I press the mute button on my keyboard the light does not appear but the laptop is muted.
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Oct 13, 2009
I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No difference.
I am running Vista home premium 64 & used the 64 drivers.
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Aug 12, 2012
HP Pavilion dv6 1335 TX - Notebook PC (New Zealand).Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name Microsoft Windows 8 Release Preview
Version 6.2.8400 Build 8400
System Type X86-based PC
All drivers operating normally and were checked for updates which were not required.
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Oct 9, 2009
my mute button at the top of my computer functions, but does not change color when i mute or unmute something i'm watching or listening to. it does however make a popping noise and change color at what seems like random, just when clicking through websites. it will change color and making this popping noise but it won't actually mute. the color changing is not really an issue for me it's just the random "pop" sound i get that can get very annoying and have no idea how to get it running again properly. it's been like this for several weeks and can't trace it back to anything i've done around that time.
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Mar 16, 2010
I have an Acer Aspire 5740G running Win 7. I am really rather pleased with after my HP Pavilion.
I do have one gripe (OK, more than one, but this is the one that niggles most often).
Is there a way to assign Mute to the P button?
Yes, I know I can click on the speaker icon in the tray or press Fn+F8, but there really needs to be a one-button solution for when the phone rings or someone walks in unexpectedly.
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Jul 30, 2009
Having kind of a strange problem with my lappy and Win7. My mute button has no reaction on pressing it while all other media buttons still do their actions. Does someone also have the same issue as mine with m1330 and Win7 ?
OS: Windows 7 Ultimate x64
QuickSet and Sigmatel drivers for Vista x64 installed (Had same issue with Windows 7 default audio drivers)
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Oct 23, 2014
I'm having a problem after upgrading my t500 to windows 7 ultimate 64bit.
The volume buttons work fine (even without the hotkey software installed), but the mute button and the on screen display doen't work.
While I can live without the OSD, the lack of a mute button is really bothering me.
I have the power manager installed as well as the hotkey software. not sure if this has anything to do with it but UltraNav is also installed.
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Aug 3, 2014
Recently purchased a refurb HP Elitebook 8440p, and noticed that even though the mute button works the quick key just above the keyboard is always orange. Is there a way for me to correct this so it shows orange only when muted and green when not muted?
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Mar 6, 2014
the microphone mute button doesn't work, nor does it light up at all... the speaker mute button works. Also, the Lenovo button next to it USED to work and now doesn't for some unknown reason. I have a new x1 carbon with windows 8.1 and really need some specific direction on how to troubleshoot this!
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Nov 3, 2014
HP Probook 6570b Quick lunch botton (MUTE) Stuck in Orange...
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Sep 18, 2014
For a while now the mute button on my dv6-2155dx laptop stays orange all the time - whether the sound is muted or unmuted. How do I fix this?? It works when you press it, the color just never changes...
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Mar 1, 2014
when I woke up my HP Pavilion dv6 7010tx notebook (running windows 8 pro 64-bit) from sleep, I noticed that it had lost all sound. Audio tracks cannot be played on any media player, videos play intermittently without any audio, and there is no sound whatsoever irrespective of the program/application being run. Restarting the notebook doesn't fix this.
Also noteworthy is that pressing the f11 (mute) key doesn't do anything. The LED on the key remains off, the volume indication is shown on screen as it does while changing volume using f9 and f10 keys, however it doesn't show any mute/mute off indication as it should when functioning properly.
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Nov 9, 2014
I have a HP Pavilion dv6648se special edition bought 10 years ago.
I have recently been fixed audio driver, but now something has gone wrong.
The mute button on the quick lauch buttons stays blue even when it is muted. It is a very small detail but I would like it to be fixed.
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Jul 13, 2014
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
I've seen some other people mentioning a problem like this recently...
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Jan 23, 2015
My mute button is Orange & i can't get it to go back to green or blue when i touch it I get no sound at all On the bottom right corner where it shows the volume when i touch the mute botton it shows mute then on but orange mute button dont change back to blue or green in color so volume will work
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Jun 28, 2014
I have HP envy 15 j002er laptop. Originally I got it with Windows 8 but then I changed operation system to Windows 7 Pofessional (64-bit).I can`t install IDT high definition audio codec on it. I guess that is the reason why I don`t have and I can`t use Beats Audio interface on my laptop (only speakers are working). There are no audio drivers for Windows 7 available for download on HP website. When I`m cheking for driver updates via HP support, it proposes me only updates for Chipset, Graphics, Network, etc.And no Audio Driver..How can I solve it and install IDT high definition audio codec?
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Nov 16, 2013
Recently bought HP ENVY m6-1231ea with beats audio and tripple bass subwoofer. But how to get working subwoofer ? Pressing fn + b does nothing...
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Jan 8, 2015
I recently bought a HP ENVY TouchSmart 15-j009wm which initially had windows 8, I installed a new O. S. Windows 8.1 64 bit and lost the driver pack for beats audio, I have been searching online for a download but cant seem to get a link to download.
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Oct 14, 2014
when i hook up my second monitor useing the hdmi port and switch the monitor mode to extend the audio stops working. The volume mixer still shows audio movement but will not output the audio.
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Sep 10, 2013
So I recently purchased this powerhouse of a machine and absolutely love it. I have one problem though and it is a really bothersome one to me because i really enjoy listening to m music and use my laptop as an audio source for my higher end audio components.
I have an envy 15t-j000 touchsmart that i purchased in late july and received in mid august with the beats audio option.
Ever since I first powered on the computer the audio would skip or fluctuate. I would notice the fluctuation when plugged into my stereo via the 3.5mm headphone jack. It would sound like the volume would lsightly fluctuate or maybe miss some of the lower end frequencies.
The more noticeable problem is the skipping. It will make a skipping noise that sounds as if the computer is bogged down with material, even when all that is being performed is playback. It sounds like frequency in the lines. This will occur at random times under various circumstances. It occurs when playing a music file as well as streaming music through spotify or pandora or playing a video on youtube. The skipping occurs in all those circumstances in both output to another source (headphones or speakers) as well as playing through the built in speakers.
Is it possible I am missing a driver? Is the sound card messed up? Is it just a problem with the computer? is there a fix that doesn't require me sending it back to hp?
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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Aug 25, 2014
I am having some trouble with beats audio. My laptop is a ENVY m6-1232ea.
My problem is that when I listen to music or watch a movie, and I go to change the EQ/bass settings it is completely ineffective. It just sounds completely flat. I tried turning on/off beats audio but the sound is still the same.
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Aug 1, 2014
I have a HP Envy Dv6 7200-et
Model Number:C0V57EA
Product number:C0V57EA#AB8
Deleted my beats audio eq.
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Sep 15, 2014
I've re-installed audio drivers multiple times. Beats Audio never turns off. I can uncheck the box, and while the sound is less full, adjusting the sliders on the equalizers within Beats Audio effects the sound. Also, the sound is very compressed no matter what. Listening to a FLAC song file with headphones on my phone without equalizers and listening to it on my laptop with headphones, the difference is obvious. Why this would happen or how to turn it off.
product name: HP Envy m6
product number: n010dx
OS: Windows 8.1
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