HP Envy 17 :: Keyboard Spits Multiple Keys With One Press?
Jan 17, 2014
Have an issue with the keyboard on the HP Envy 17. There are three keys that, for whatever reason, stopped working.
The "o" key produces zero, left key, home, period, 'o', and 'p'.
The 'L' key produces three, period, page down, six, 'l', and semi colen.
The '.' key produces '2', '5', end, '4', period, and forward slash.
This happens every time the key is pressed. If held, they produce the above, then the last key repeatedly.
All other keys perform as expected. If a seperate USB keyboard is used, it works fine.
I've tried updating and rolling back the BIOS, as well as 'resetting' by removing all power for a few minutes. Have also uninstalled the driver, then installed the latest.
I also purchased a replacement keyboard from HP (part #720244-001) and installed.
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Jan 25, 2015
I am having a problem with my keyboard on my dell studio 1737. When you press certain keys on the keyboard the adjacent keys are activated as well as the key itself. I've tried various techniques I've read about to correct the problem such as removing power from the laptop for an extended period of time and installing new bios drivers but nothing seems to work. From the information I can gather this is a common problem with this model of Dell laptop. What is the best way to correct this problem. Will replacing the keyboard correct this problem or is there some other problem causing the malfunction?
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Oct 9, 2014
My Acer Aspire V5 123 suddenly shut off when I press any keys on the keyboard. So, in order for me to log-in, I just used the on screen keyboard to enter my password. I just bought this laptop 6 months ago, and I seldom use it.
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Mar 22, 2009
recently ive been having this keyboard issue for like a week now. before this i dont think ive had this problem since i bought my laptop last year. when i press numlock some of my keyboard keys change values. ill try to type a smple with numlock engaged:
the q45c2 br6wn f6x 140*ed 6ver the 3azy d6g
numlock unengaged
the quick brown fox jumped over the lazy dog
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Feb 16, 2010
i got an Envy 15 last week and i LOVE it! however i have a problem, the function keys along the top have some 'issues'
if i hold the 'fn' key and press them they work as F1 F2 etc as expected but some of them dont work as they should when pressed on their own!
The brightness, media, and screen selection keys work fine but the F1 key doesnt bring up help as it should and the f12 key doesnt lock the system! This is annoying as i use my laptop at work and lock it whenever i go away from my desk so pressing 1 key to lock would be very useful! The strange thing is, it worked fine yesterday but isnt working today!
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Sep 16, 2013
My laptop has a keyboard where i have to use the FN key to use the function keys at the top, instead of having to press the FN key to use the action keys. ive been looking everywhere for a way to make it so i dont have to press the FN key to use my function keys, i looked at the bios but i dont see an option to disable the action keys, nor can i find an option anywhere elce in my laptop to set it like that, id even embrace an option to go into the registry to swap the on/off signal of the FN key.
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Jun 27, 2009
I recently bought the Inspiron 1545 and to be honest was actually quite struck by how simple everything was in the design. However there is only one problem that I found when I use the laptop. In order for the function keys to be used, I would need to press Fn+(Function Key) Eg. Fn+F1. Now obviously function keys are supposed to act like a shortcut key for certain activities. This actually defeats there purpose. Instead by pressing those keys without the Fn key, I would be able to use the multimedia keys and anything else on the keys with a white symbol on.
I was wondering whether there was any way in which I could swap round the functuion of the keys so that I can use the function keys without having to press Fn?
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Nov 22, 2014
How to swap function key in G510 Laptop with windows 8.1 ... i.e. without pressing Fn+F1 or Fn+F2. I want to press F2 key without pressing Fn keys ...
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Jul 20, 2009
suddenly the keys on my brand new laptop require multiple hits ..
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Jan 13, 2014
I don't want to use the BIOS update method because I think it will make my computer not working anymore.
How do I press [F1], [F2], [F3], [F4], [F5], [F6], [F7], [F8], [F9], [F10], [F11] and [F12] without everytime pressing [Fn] to use these keys. So the original keys are: [Mute], [Vol-], [Vol+], [Close], [Refresh], [Touchpad], [Airplane] [Apps], [Screen], [Projector], [Bright-] and [Bright+], I want them to be: [F1], [F2], [F3], [F4], [F5], [F6], [F7], [F8], [F9], [F10], [F11] and [F12], and when you press [Fn] they be: [Mute], [Vol-], [Vol+], [Close], [Refresh], [Touchpad], [Airplane] [Apps], [Screen], [Projector], [Bright-] and [Bright+].
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Nov 8, 2014
I have an HP Envy TC 17, and I am trying to use multiple logins to the same page using SimplePass. How can add another account to an already existing account?
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Jan 2, 2015
recently purchased an HP ENVY x360 - 15-u011dx Touch Laptop. Try to set up two external monitors using an HDMI splitter. I can "extend" the desktop, but both screens are showing the same image, which isn't what I want. Can i set up two external monitors with this laptop using a splitter (this was what I was told would work when I purchased the unit along with the two monitors.) Previous laptops had HDMI and VGA ports allowing for two monitors. This laptop (as well as most newer ones) no longer have a VGA port.
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Jun 24, 2009
it feels like something is blocking my eject key (and sometimes my L-shift key). Nothing that I know have is fallen through the keyboard...
I'm guessing I can't take off keys from a laptop keyboard. Is the best course of action to call dell? I don't really want to send away my laptop, but I may have no choice...
It's a Studio 1555 if this matters
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Dec 16, 2008
I've had on and off issues with my "d" key for the last two days, ads you can see when I hit "A" it hits the d ads well.
Is this ad simple keyboard issue that I can get fixed with ad new keyboard or potentially something else?
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Jan 29, 2015
I currently have a XPS 15 (L521X, Mid 2012) that I use at college, and it's "p" key has been getting harder and harder to press. It's at the point where hitting it does not register any action unless I press down on it. Do I have to open the laptop up/take the key out? And how do I do this?
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Sep 12, 2014
I have a HP ENVY TouchSmart m6-k025dx Sleekbook (ENERGY STAR)
From a cold state ( computer been off for a more then hour). I need to press the power button twice, Frist press the power button lights and the wireless lights and the screen activate with a glow, then black no lights and black screen press power button again and boots normally and fine No error or warnings
This does not seem to be normal and I can not remember the last time it booted from the first power button push.
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Oct 5, 2014
my G7 laptop has been getting slower and now there is a problem loading as it won't do it. I have tried pulling out the battery, rebooting and the only thing I get is the HP sign and then it shows the loading circle and then screen goes gray. The buttons on the keyboard register if you press them, but nothing shows up on the screen.
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Feb 13, 2014
Have had my Helix for just two days and this morning I got a 'Keyboard Dock Fan error'. I have updated all software including BIOS updates, so before I return my laptop to the reseller, my question is, is there anything I can do since I assume this is a hardware fault ?
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Apr 17, 2010
I have need to use Bluetooth stereo audio functionality (A2DP profile) almost exclusively when I use my laptop.
I had owned a M1330 with the Dell 355 Bluetooth Module for several years without issue. Last November, I decided to upgrade and purchased an M15x (laptop #1) with the Dell 370 Bluetooth module included,running Windows 7 x64 Ultimate. Not more than one day out of the box,the 370 module failed while watching a movie. It literally disappeared from device manager and no uninstalling/reinstallation of drivers alleviated the situation. The only way to get the radio to be recognized by the operating system was, and is, to shutdown,reboot into bios,disable the card in bios,reboot into windows,restart,boot into bios,enable the card and then reboot into Windows. The card would then work for awhile but eventually fail again. The module works for short periods of time but if put under an extended load,fails. That and other issues with the M15x caused me to return it.
Contacted Dell and returned the M15x and bought and built a Studio XPS 1645 (laptop #2) to replace it. Received the unit and literally within the 1st few hours,the 370 module failed exactly like the M15x.I thought o.k. a bad card and had tech support send out a new module for the XPS 1645. Received and installed it and the exact same problem happened. Failed when under an extended load. Again called tech support and was then dispatched an onsite tech to replace the entire motherboard and card. No resolution-card failed again. Spoke with a resolution specialist and returned it and again purchased a M15x (laptop #3-really liked the M15x over the XPS 1645)
Received the M15x-Bluetooth failure again. At this point, was considering dropping Dell altogether but thought I'd try the Studio 1558 (laptop #4) with the Bluetooth 365 module, in order to rule out the 370 card, first. Ordered and was delivered on the 5th of April, same exact issue-failure of card under a load. I am returning this defective Studio 1558 and again getting a M15x (laptop #5). I realize that the M15x Bluetooth card will fail again-in fact,am 100% sure it will fail,but have bought a Sony Bluetooth transmitter as a workaround.
What appears to be happening is that the card will shutdown when it gets warm.This is either a Broadcom manufacturing defect or a Dell engineering issue. I know now through personal experience that there is a serious issue with Dell Bluetooth cards.
If this was happening with only one laptop, I'd be ok with it but, this is occuring across multiple laptop platforms, with both Broadcom Bluetooth cards that Dell brands and sells.
This is either an oversight by engineering-maybe they didn't test the card under a heavy load, or Dell is knowingly selling defective equipment.
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Mar 1, 2013
I am having problem with my dell n4050 keyboard shift key..when i start writing something in Microsoft word by pressing shift to write CAPs or other symbols..it creates some other symbol or open a program from start menu.i also changed my key board layout settings,but it doesn't work.
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Jun 22, 2009
my shift keys (either side) have broken so im wondering if i can buy new keys to replace them?
from acer ebay or some random site?
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Jul 29, 2009
My Tab and Caps lock keys came off. I try to push them in but the top part of the key sticks up.
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Nov 16, 2014
A few days ago I removed two keys from my keyboard (backspace and enter) because some liquid fell onto it. Fortunately I cleaned it and nothing happened until I tried to put the keys back: I really couldn't make them fit correctly. I already tried to look for tutorials for this specific model of keys (including the website laptopkey), but couldn't find any.
It looks like to me that the "backspace" might be damaged but the "enter" looks totally ok. But I'm really not sure.
I took some pictures:
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Apr 17, 2009
I have ruined the C key.
Can anyone tell me if I can just replace the one key OR must I replace the WHOLE keyboard and if so, what sort of cost might I be looking at?
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Jul 10, 2009
Is there a place I can just download Windows drivers (Vista x64) for the Apple Wired Keyboard. Just picked one up for my notebook. I don't need the missing keys, just would like the function keys to work (Dim-/+, Task Switching, Media, Volume and Eject).
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Aug 17, 2014
The keys: A, S, D, F, J, K, L, ;, :, ' and intro key not working at all.I have an HP 2000 notebook
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Nov 26, 2014
Have 19 month Dell XPS 13 but all of a sudden certain keys stopped working.
Arrow keys: Right, Left, Down
TAB key: works inside this email, but not while WEB surfing.
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Aug 9, 2014
I recently purchased an HP 250 G2 laptop with no operating system (freedos) After Installing windows 7 home premium x64 I went to the HP support web page and downloaded all drivers, installed them and everything seems to work without problems.
The only problem is that the HP support page does not have any drivers for the keyboard and the outcome is that all the FN keys are non functional.
In device manager the keyboard is shown normally because windows 7 automatically installs drivers but these are not 100% compatible so that FN keys would be working.
it is very important to be able to use fn keys so that I can change brightness, sound level, and tun on/ off wifi.
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Sep 7, 2014
the hot keys are not working and also i have reinstalled my hp and amd graphics for my hp envy m6 1204tx and they are showing yellow tringle boxes?
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Feb 5, 2010
Dell, is it possible to configure 1564 with a different keyboard? I even prefer the 1545 raised keyboard.
It's more old school (bb guy said it would collect dust under keys more), but it's easier to use. Does anyone know if the insp15z has a keyboard with raised keys?
Anyone else find the big flat keys harder to use? Is there some advantage to these, thus Dell made the change? I wasn't wild about the Sony chicklet style either. Lenova seemed easiest to me of the ones I tested in BB.
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