HP TS 15 Display :: Green Screen Appearing Instead Of Video

Sep 5, 2014

I have an HP touchsmart 15, it's fairly new; about two weeks old and the operating system is windows 8. So maybe after a day or two there has been a green screen appearing instead of video. I used to be able to restart the computer and it'd be fine for a while, then it became more freqent. Now no matter whether I restart my computer or I'm just starting it up the screen will be green whether it be youtube or skype. This is also happening with my sister's computer and it is the same type. My roomate, who does not have the touch version does not have any problems with her laptop.

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I've been trying to just ignore it and keep thinking it will go away but idk. Has anyone else had this problem and what could it be?

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So I just bought a new HP ENVY TouchSmart 17-j130us (Windows 8.1) a few weeks ago and now something is wrong with the screen. I decided I would connect my laptop to my TV monitor via HDMI. I set the laptop on top of my Xfinity cable box while it was plugged in (HDMI cable is too short) and continued doing my homework. A few hours later, when I unplugged it from the HDMI cable and picked the laptop up, the screen turned greenish and flickered. It went away eventually. But then I noticed that when I tilted the screen back or fowards or even slightly moved the laptop, the screen would turn green again and flicker green a little. I hope this is not my fault in some way. The touchscreen and the backlight works just fine. I can still see what's on the screen while its green. Right now it's fine unless I move the laptop or tilt the screen in some way. Also, when plugged into the TV, that’s fine as well.

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The last 2 days I have wasted my time trying to fix my laptop. I have tried many things en read many advices all over the internet, but unfortunately every post is a little outdated and not similar to mine.

So recently after my computer screen crashed: my screen froze and all over the screen green stripes were visible. After a forced shutdown and restart, my computer screen started up with the screen flickering red-green-blue-white-black all over again. To see if it had anything to do with my LCD

I connected my laptop to an external screen. (I'm currently writing this on my TV-screen with input from my laptop, but all over the screen there are vertical green bars, 5 of them. If I set my resolution lower, the screen bars seem to spread out over the screen as if my screen was weaven together with green cloth. I have tried another input with a different cable(DVI), but the same problem occurs.

I have attached the images in which the error message is shown. For my graphics card I have installed the latest Nvidia drivers available. It might also be a problem that my graphic cards aren't used for the output of my display.

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Attaching screen shot.

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