Lenovo 11e E/Edge :: Display Driver Scrolling During RDP Connections

Dec 5, 2013

I have a user with a 68855TU. Using Windows 7 64 bit.

When running dual screens and connecting to the Terminal server with Dual screen, dragging the mouse cursor to the top of the laptop screen the image on both screens will move a couple of inches.
 
Solutions tried so far:

-Tried lowering resolution of the screens on the client side. Issue still happened.

-Checked the driver driver. Going through Screen Resolution -> Advanced Settings, under one of the tabs there was a check box for "auto scroll function". Tried with and without this checkmark with no change. Left it off, the way I found it.

-In the RDP software, checked the "Use all my monitors for the remote session" (It was off, but all screens seemed to be getting used). Scrolling still happened. Turned this off. Only only monitor got the connection, and no scrolling.

-Also tried changing the display config down a step in the RDP connection. Given the laptop screen size and no scrolling happened with that setup.

-Tried using only laptop screen. No Scrolling.

-Tried using only the external screen. No scrolling.

-Used the Lenovo software to check for driver updates. None found.

-Downloaded the latest driver from Lenovo. Driver from April this year. Updated the computer. Reboot. Scrolling still happens.

-Tried to install the latest Intel drivers for the video chipset. Get the message that it has not yet been approved for use by manufacturer.

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[url]

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MTM 20BG-CTOWW
 
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Link to image

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