Lenovo P/Y/Z Series :: Z560 - Webcam Displayed In Device Manager But Cannot Be Accessed
Oct 7, 2014
I have lenovo Z560 laptop. My Webcam is displayed in device manager. I had also test my webcam on Testwebcam.com and it is working properly but it can be accesed neither by Fn+Esc key nor its shorcut is on desktop or in start menu and I am unable to find it in C drive.
I had also reinstalled my webcam by installing Drivers but it's shortcut can not be created and I can't access my webcam inspite of being there. How can I access my webcam
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Mar 23, 2014
I have a big problem on my Lenovo U310, my wecamera doesn't work, i don't manage to find neither in device manager and i've tried to reinstall all the drivers, even with recovery button but with zero results.
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Aug 29, 2014
I'm using the W540 with an ultradock and external monitors. After upgrading my W540 to win8.1 64 bit, device manager is showing an unknown device. I'm not quite sure what it is, but almost everything seems to be working fine and Lenovo solution center isn't finding any driver updates.
I did notice that the solution center hardware scan did not test the video card memory and listed that test as N/A. Video and monitors seem to be working fine though and both nvidia and intel graphics show up in device manager.
Device manager lists the device in question as follows:
Device instance path: ROOTSYSTEM001
Hardware Ids: rootiwdbus
Device stack: DriverPnPManager
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Aug 4, 2014
I just bought a B590, model 20208, with, i3-3110m, 500GB HDD, GeForce 720M.I installed Win 7 64bits, but in Device Manager, before installing all the drivers appeared Other Devices an Unknown Device with thise details: code 28, Device type: Other devices; Location: on Microsoft ACPI-Compliant Embedded Controllert . After installing drivers, the problem persists.Another problem was with PCI express but resolved with Intel Management Engine Interface drivers.Other problem resolved was with the GeForce 720 M videocard; wasn't recognized but resolved with the last driver from GeForce site. the last problem remained it's The Unknown Devices.
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Jun 27, 2014
Its Bluetooth is not listed under Device Manager and I can't find it anywhere.Before that, it isn't working at all.
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Feb 7, 2014
I've bought a B590 and installed a Win 7 64bit. I have installed all available drivers from the support page and have the following issue:
Device Manager:
I see 2 graphics devices
Intel HD Graphics
NVIDIA GeForce GT 720M
The discrete card is disabled with error code 43 and has an exclamation mark near it [URL] .... Moreover, if i start the NVidia Control Panel it gives me an error with text: "current display is not connected to nvidia GP" GeFoerce Experience is not starting with a back-end error [URL] ...
Now here are the ways i tried to use but it did not work:
1. Enable high performance and update with manually downloaded nvidia driver
2. Do the same with HDMI cble connected to a plasma
3. Disable enable the device (screen goes black, than to normal and everything stays the same)
4. Format c: reinstall Win8.1 64 and install all drivers - same thing
5. Format c: reinstall Win7 64 and install the graphics drivers after everything else (h1d9d9.exe h2d903.exe)
6. Update GT720M drivers from device manager (driver is up to date)
7. Run a high-performance 3D game (War Thunder) - it uses Intel HD
What else can i do? I saw people with switchable graphics use some kind of application to specify the game-apps that should use a discrete videocard. I don't have such an app to specify my games.
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Oct 5, 2008
I've tried putting in an SDHC card in my laptop but it doesn't show up. Looked at Device Manager and there isn't even anything showing up. I tried installing the drivers provided on the support site but it still isn't working.
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Feb 5, 2014
I have a Lenovo IdeaPad Y560 which had both Intel and AMD drivers installed correctly, switchable graphics was also functioning properly.
The problem started when I tried to update the 2010 AMD driver with the latest one (2011) on the officail Lenovo site. The install seemed to run through, but informed me that there were warnings during the installation. I opened the linked log file, but it did not include any errors or warnings, only that the installation ran through successfully.
As the driver version still showed that it was the 2010 driver which is installed, I uninstalled the driver, and tried to install the 2011 driver again after a reboot. It once again said that the installation was successfull, but with warnings (still no warning in the log file). When I tried to check the driver version, it turned out that the AMD graphics card is not visible in the device manager, not even as an unrecognised device.
I then tried to install the old 2010 driver (the original driver installation files were already on my D: drive upon delivery), but got the same results as with the 2011 driver.
Removing any AMD/ATi related programs did not work either, I still get a "finished" installation with warnings, and a log file without warnings or errors.
OS is Windows 7 (64bit)
GPU: ATI Mobility Radeon HD 5730 (+Intel HD...)
Switchable graphics is turned on in BIOS.
how I could get the system to recognise the attached ATi graphics card, or at least realize that it is there?
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Feb 12, 2009
my Dv2418 has struck again......my webcam now disapeared.... I tried to do a system restore but for some reason, non are avaiable. Heres the catch tho.
On my vista partition the webcam cannot be found and there is no trace of it.
On my Windows 7 partition the webcam works.....
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Jan 5, 2015
The integrated webcam on my E4310 is not being recognised anywhere. This is a topic which already has several previous discussions, but without any solution for me. The webcam doesn't appear in device manager:
and is not recognised on skype, or the Dell Webcam Central. When put through the Dell diagnostics test it says no camera is installed. Is it possible that there is no webcam on this laptop and what I see above the screen is something else?
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Jan 17, 2015
I have a dell inspiron 15 7000 series but can not find the webcam in the BIOS neither in the device manager.there is still a webcam (is it a fake) on top of the screen.Also I wasn't able to find any useful driver. Can you confirm if there is a webcam ?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. What should I do?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. I didn't changing partition size and I didn't created a set of recovery DVD from the One Key Recovery. The onekey recovery not work.
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Jan 17, 2014
I have just installed Windows 8.1 x64 on my Lenovo E330.
I downloaded drivers from the website, and installed all of them. But after that there's one device listed as Unknown in device manager, and I can't figure our which device it is.
Hardware ID is {48126E0D-4BDD-4D26-8A24-569C7AB522D6}SettingsDriver, so that doesn't identify the device.
Info from Solution Centre: Product: 3354AF7
How to identify what driver I missed to install
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Mar 28, 2014
Today I found an error in device manager "unknown usb device descriptor request failed" with error code 43. Then I found out webcam doesn't work/disappear. So I try to fix the problem and reset bios setting seem to get it back.
But in windows when I try to use webcam, at first it seem to work normally but after a few minutes it disappear and reappear immediately. Repeating this a few time it was again disappeared with the same "unknown usb device descriptor request failed" error.
Repeating the same bios thing again and it's back, running normally. Then I leave webcam program on(cyberlink youcam) to observe. It working fine for around ten minutes then it was repeating disappear and reappear again and this time it blinking like in this video [URL] .... so I turn off webcam, leave it for minutes and running youcam again and it's back to normal(Still working normally when I post this (working for around 25 minute now)).
What cause this. Does this mean my webcam is failing?
Also my webcam LED indicator flickering rapidly like the light bulb when turn webcam on and stop flickering when I point the bright light to the webcam. Is this normal?
Right after I post this it disappear and reappear again but only one time not repeating.
Now "unknown usb device descriptor request failed" is back and webcam disappear again.
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Aug 27, 2014
I've just bought a lenovo ideapad flex14.
Excellent little laptop, but i´m wondering about a thing.
Under device manager --> display adapters, theres is two graphicscard. But there should only be one in the machine?
The two graphicscard in question is:
- AMD Radeon HD 8330
- AMD Radeon HD 8570M
My model is:
AMD A4-5000 quadcore 1,5 ghz.
AMD Radeon HD 8570M
8 GB DDR3 ram
it should only be the AMD radeon 8570M with 1 gb dedicated memory.Furthermore severeal hardware info programs shows the same two graphics card, but only 8330 has temperature info, along with other informations.
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Nov 28, 2014
I'm using Windows 8.1 on a t431s. I'm having this problem where none of my external storage is being recognized. Under "Device Manager" any sort of external storage I plug in ends up under "Other devices". When I click on the device, I get Code 28 "The drivers for this device are not installed." Trying to update the driver brings me nowhere. The devices don't appear under disk management.
What's weird is that other USB peripherals such as mice and USB headphones don't have any problem.
Here's what I've tried so far:
Updated the BIOS.
Used Lenovo's SCCM package for Windows 8.1
Tried installing the individual drivers for each hard drive.
Nothing works!
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Mar 11, 2010
I got my new laptop today, and got rid of the installed Dell Crap and installed my Windows 7 Ultimate 64-bit.
Now under my Device Manager I've got two issues:
Base System
Base System
I contacted Dell, they said they won't support my laptop since I don't have their operating system on it. All I want to know is what drivers I need. I can't believe they couldn't let me know.
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Jul 20, 2014
Faced with the problem. No sound after the laptop. When you try to check the sound device, a window pops up "the device is already in use by another application." But no program is not running. After rebooting the laptop sound occurs. Drivers are all set.
Audio device Realtek ALC269
Win 7 Pro SP1 (x64) with all updates
Motherboard 20208
Chipset Intel Panther Point HM77
BIOS Version H5ET84WW(1.22) (11/26/2013)
UEFI boot mode, not Legacy.Drivers for sound downloaded from realtek.com.tw. With standard windows drivers sound is always there. Tried the previous version of the drivers - ineffectually. Could it be that the problem is due to the UEFI boot mode? I do not want to reinstall the OS mode Legacy just to check it out.
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Feb 17, 2014
if Power Manager is available for New X1 Carbon (Window 8.1, 64bits)? So far not available, right?
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Dec 26, 2014
I recently bought lenovo Z50-70 with i7, 8GB ram, Nvidia 840m without operation system. I installed windows 7 64bit and all drivers for W7 from lenovo website. But i cant find : Lenovo energy manager for W7 and Lenovo ATK hotkeys for W7. Hotkeys are important because i cant see how much i turning down or up music. What should i do?
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Apr 25, 2009
Keep getting the following error message -
"No supported webcam driver detected. Please install the driver using the dell resource disc and launch the center again"
I have uninstalled and reinstalled the driver multiple times and I have the newest driver.
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Jul 23, 2014
For the past couple of weeks I haven't been able to use my lenovo s230u twist. I can turn it on, I can get to the "lenovo, to interrupt norml startup press enter." But then the screen goes black. Then I get to the windows boot manager, where i get some options. [URL] ....
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Sep 6, 2009
I have an FW490, and noticed when looking at the device manager that under Portable Devices that there was a problem. There is a warning beside something called "R5C592". When I checked under properties it says Device type: Portable Device, Manufacturer: Ricoh, Location: on UMBus Enumerator.
Under device status it says: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
I checked for solutions and couldn't find anything. My PC seems to be running fine. Is it possible that it could be that I used a USB key that is causing this problem?
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Feb 13, 2009
I'm trying to find where my hardware manager is in this macbook pro 17" notebook.
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Jan 5, 2015
Intel dual band Wireless-N 7260 model 7260HMW AN. Bluetooth does not appear in device manager. Proper soft drivers required for Windows 8.1. Tried uninstalling and re-installing === latest drivers installed. WIFI is always working. OS Windows 8.1 x64 enterprise.
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Jan 25, 2014
I have a lenovo z580, and my webcam is inverted.
I have tried updating the driver, disabling and re-enabling the device.
In the youcam software I can "flip" it vertically but this does not correct it for use in skype etc....
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Sep 24, 2008
I have had my Y510 for 5 weeks. Last week I began getting a message that said:Failed to get data from camera.The camera may have been unplugged or busy whenever I starting my computer.
At the time no program was running that was using the webcam and I hadn't disable it. I uninstalled and reinstalled several times and it didn't fix the problem so, I downloaded and installed Veriface III. Now the webcam image is upside down and doesn't work in the VideoChat program that I used it in previously. My OS is Vista.
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May 3, 2012
i recently bought my W520 and everything works just fine - except for the internal webcam.
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
System Details:
Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional
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