Ki :: HP Infinity Display
Feb 5, 2009
I have had my dv7 with infinity display for about 5 weeks. Purchased new.
It has dust behind the screen HP said it is not a warranty issue. I will not be taking no for an answer.
The laptop is new and in an environment that has little dust. If dust can get in it is a design fault, or a build quality issue.
I am very dissapointed at this point with HP service.
As well at the bottom left and right of the screen you can see scratch marks caused by the screen coming into contact with the speker grill on the keyboard pannel.
HP have said that they will warrant this, if the laptop has not been dropped.
It seems that the helpdesk people follow what are known as "advisaries" with regard to warranty isues. As they dont have one for the dust behind the Infinty screen they dont warrant it, or so they say.
If you have a dust issue you need to log a fault because it seems that warranty response depends on fault volume.
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Dec 7, 2009
I have the option of upgrading to the Infinity display for $25 more. What is it and what are the pros and cons?
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Feb 5, 2009
I have had my dv7 with infinity display for about 5 weeks. Purchased new.
It has dust behind the screen HP said it is not a warranty issue. I will not be taking no for an answer.
The laptop is new and in an environment that has little dust. If dust can get in it is a design fault, or a build quality issue.
I am very dissapointed at this point with HP service.
As well at the bottom left and right of the screen you can see scratch marks caused by the screen coming into contact with the speker grill on the keyboard pannel.
HP have said that they will warrant this, if the laptop has not been dropped.
It seems that the helpdesk people follow what are known as "advisaries" with regard to warranty isues. As they dont have one for the dust behind the Infinty screen they dont warrant it, or so they say.
If you have a dust issue you need to log a fault because it seems that warranty response depends on fault volume.
So if you have dust behind the screen log a fault and ask this issue to escalated.
I will be writing to HP and making as much noise as I can. If i knew that HP didnt care about dust getting behind the screen
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Mar 6, 2010
purchase a HP DV7T labtop but i went to a bestbuy location around the house and was only able to view the brightview screen. My opinion on it was it looked nice but i was left wondering about the infinity upgrade.
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Apr 9, 2009
The extreme glare of HP's Infinity displays and lesser glare of glossy screens in general has a cure: antiglare films, which also provide scratch protection. I found a very comprehensive review of the options here:
Screen Protector Shootout Results
Photodon LCD protector sheets were highly rated, and since Photodon is in my home state of Michigan I ordered from them. I went with a larger than normal custom cut for my HP dv4z's Infinity display, figuring (correctly) that I'd want the film to be a little larger than the LCD panel since there's no bezel. I got the width right, 310mm, but I guessed low on the height. 194mm should be about right. Being mechanically disinclined I did a poor job applying the film but it still looks good. Some pics:
Glare screen, no flash, creepy serial killer gloves from the Photodon installation kit
Glare screen, flash on
Photodon antiglare film, flash off
Photodon antiglare film, flash on
Photodon antiglare film, notebook on, flash off..................
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Feb 4, 2010
If you buy a notebook from HP with this screen option, can one be assured that the physical LED panel is free of fingerprints, dust, lint etc before it was closed off with the "infinity" cover?
I've read some bad reviews about this design and a lot of people are complaining about dust, lint, etc somehow getting inside between the LED panel and the "infinity" panel. Also I've heard complaints about the keyboard scratching the "infinity" panel when the lid is closed (there is no space between the "infinity" panel and the keys apparently...
I'm not sure which to get, with or without "infinity?" I like the clean look the "infinity" gives but I don't like the regular screen bezel with regards to the webcam...instead of only seeing a small circle with a lense like you do with the "infinity" panel, you see the entire 'housing' of the webcam in the bezel...it looks kinda tacky to me. Also a lot of people have complained about the "infinity" displays being less vibrant, dull and washed out with HUGE glare issues.
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Mar 26, 2009
I'm looking to buy an HDX16t. I have to buy refurbished due to funds, but there is a 90 day warranty so I can send it in if there's anything wrong (fingers crossed). However, there's a $50 difference between two models.The differences are 3GB vs 4GB memory, 250GB vs 320GB HDD, and then an interesting "16.0" WXGA High Definition Ultra-wide Flush Glass Display (1366×768)" vs "16" Diagonal High Definition HP Ultra Brightview Infinity Display (1366×768)". These descriptions come from the same website. Would I be correct in saying that HP never offered anything less than the Ultra Brightview Infinity display on their HDX16t models, and that these two monitors are the same?
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Mar 23, 2009
We have a few of these laptops at our workplace.. in all cases i ordered them with the Infinity widescreen option..
I've noticed that on a black screen, there is alot of reflection/glare, compared to say the older zd8000 series..
I'm guessing when sitting outside with these, it could be quite hard to see.. unless they sell some kind of "hood" for laptops (?)...
Has anyone else noticed this..
Is it only with the infinity display.. is the default screen better.. anyone know what the difference is b/w standard and infinity.
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May 14, 2014
I should like to connect my old hp2710p to TV via HDMI. So I connect the displayport of the docking with an hdmi adpater but it doesn't work.
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If I connect my hp2760p, everything goes.
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The 2710p has w7 32bit, last version o BIOS and drivers.
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Apr 14, 2014
I've purchased a HP Pavilion 15-n011tu Notebook. I'm unable to install display driver for WIndows 8 (64bit). I've tried all 3 drivers given on HP site.
1.NVIDIA Graphics Driver (2013-10-02 , Version9.18.13.1170, 318.33M)
2.AMD High-Definition (HD) Graphics Driver (2013-08-16 , Version12.105.9.0, 204.81M)
3.Intel High-Definition (HD) Graphics Driver (2013-08-16 , Version9.18.10.3224, 136.34M)
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Sep 4, 2014
I am having problems connecting an external monitor, Dell 2709W, to my Elitebook 820 G1.
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I have an Intel HD 4400 graphics solution. The monitor says:
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Out of range signal
Cannot display this video mode
change computer display input to 1920 x 1200 @ 60Hz.
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I use a Display Port cable for the connection.
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My OS is Win 8.1 64bit
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I have used the HP support assistant to update all hardware drivers...
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Aug 6, 2014
After running my B570 (1068) with an extended display, the unit went into hibernation. On wake-up the laptop screen is indecipherable garbage. The second display will run to show BIOS startup but then reverts to the built-in screen - which is illegible. Toggling the F3 key does not get a good screen.
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I read another post suggesting this is a hardware failure. What parts have failed?
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Nov 5, 2013
I have Thinkpad Edge E330 bought this July, with win8 downgraded to win7. It recently started a problem where the laptop's own display doesn't display anything (just blank) if I don't have external display connected. The external display doesn't have be in use, just connected, and E330's own display works fine. If I disconnect the external display, the E330's own display goes blank also. It doesn't matter what display setting I have.Currently I'm not able to use my E330 as a laptop at all.
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Nov 10, 2011
I cannot adjust the brightness of my display using the Fn keys or the Control Panel... I have already had to replace my battery once... Â I need to be able to adjust the brightness in order save my battery life!
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Jul 11, 2013
A few weeks ago I cracked my glossy 1366x768 display on my Envy DV6 7227SA (product number C4V06EA#ABU). I have found a replacement online (part number 682089-001) but I was wondering if I could replace it with a matte 1920x1080 display (Part number 682090-001). I'm running Windows 8 64 bit
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EDIT: This is the part I currently have in my notebook (broken) -Â [URL] ....
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And this is what I'm wanting to replace it with -Â [URL] .....
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Jun 12, 2012
I am running Win 8.1 x64 (up-to-date) on HP Pavilion 1322TX laptop. There are  Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012..
Can I update these two drivers seperately by getting updates from Intel and AMD sites?Â
Is there any update for catalyst control system (CCC) ?Â
When I try to update through the CCC or HP Support Assist, it is always no updates..
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Nov 5, 2014
I changed my operating system from WINDOWS 7 ULTIMATE 32 BIT TOÂ WINDOWS 7 ULTIMATE 64 BIT,and the problem is after changing OS my laptop is not displaying Brightness bar. Brightness is increasing and decreasing but it is not showing bright bar.
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Any driver i have to install ? if required then driver download link.
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Dec 31, 2014
I've dell Inspiron N5110 and I'm using it since past 3 and half years. In 2013, base of the laptop was broken and I had to replace it with a new one though there was no problem in hardware at all. Soon after the dell representative installed the new base and left my house I was facing a weird problem. When I power on the laptop, my screen gives a mild flash but does not start (6 out of 10 times, not always), but I can hear windows start up sound in the back ground. I use to press power button again to lock or stand by the laptop and then move my mouse. After performing this I can see the screen glows and log on screen shows up.
I was using my laptop like this for past 1.5 years as pressing a power button was no big deal. Today on the eve of new year, I saw my trick does not work any more. I was not able to start my screen even after repetitive attempts. But I remember I used it last night, display was really fine.Â
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
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I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Jun 17, 2014
for some reason the on screen display meter for my volume when pressing on the keyboard suddenly disappeared, I would like to get this back. I found this thread in the forum URL.... which another was having the same problem I'm having. The only difference is that I'm using HP Pavilion G7 with Windows 7.
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Apr 24, 2014
The monitor on my HP Pavilion dv9830us laptop has not been working for some time and I have had to use an external CRT monitor for my display. A couple nights ago, my operating system (Ubuntu Linux 10.04) failed to load and because I can't get video feed to my external monitor until the video drivers on Ubuntu loads, I am unable to run Ubuntu's repair feature and the beginning of boot.
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Is there a way I can get my laptop to use my external monitor at all times, even at the BIOS screen? Is there a setting in BIOS for this?
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Nov 3, 2014
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.Â
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I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
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Sep 25, 2012
I noticed the display automatically adjust its brightness when I open different webpages with different color background, which I'd rather it not do. How to disable this dynamic adjustment?
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Product Name:
HP Pavilion dv7 Notebook PC
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Product Number:
A5F92AV
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OS:
Windows 7 home premium 64 bit
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Jul 6, 2014
I have a pavilion dv6 6190se and I cant find an update of display driver in HP support and when i download the update from AMD site it doesn't work. the latest update on this site is v8.882 and i doesn't support win8 and it goes back to 2011-11-18. is there any way to update it?
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Nov 20, 2011
The HP dv4-1548dx laptop computer has keys to adjust the display brightness of the LCD display but no keys to adjust the contrast. "Operating system Windows 7" How can I adjust the Contrast ?
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Jan 11, 2012
One of our employees has an HP Pavilion G6 laptop. He uses an external display at work but has to keep the screen of the laptop open. If he closes the screen, then the video to the external display is power off.
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What are the settings to allow the laptop screen to be closed and still be able to get video to an external display.
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Jun 18, 2009
Have a dv5tse series, need to know what caused this and how to switch it back to horizontal display.
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Oct 22, 2013
My screen is no longer good so im trying to connect a external display.Been trying for hours trying to get the external display to work of boot.Ive tryed everything changing 2 sets of hd cables and svga cables. The function key. The Laptop does recognize the display but seems to go into powersave mode or something.The only way i can get the external display to work is if i pull the battery and wait a bit then power up the display will work with a notice on the screen that cmos will be reset to defaults then restarts and back to where i was again.Pavilion dm4-1160us.
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Oct 16, 2011
The brightness on my display is somewhat dim. Â How do you increase the brightness?
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Nov 25, 2009
i bought a Sony VGN-AW31XY/Q notebook. Fast processor, 2 SSDs, 18.4" display, 8GB ram AND a antiglare display.
BUT it's a wide gamut display and i'm a webdesigner. I didn't know there is such a huge difference between this and a "normal" display. Red and green are oversaturated like hell.
My question: HOW or CAN i change the colors to "normal"? The point is, calibrating Photoshop or any other color managed software is no problem. But i need color mangagement for ANY other software too (Flash, Google Chrome and so on). There must be a solution.
Isn't there a tool that loads on startup where i can adjust the colors? Not only brightness, contrast and gamma levels but saturation and hue also?
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