Acer :: Alternate Use Of D2D And PQSERVICE
Oct 31, 2008
Im interested in an alternate use of PQSERVICE and the ALT-F11 D2D Trigger. I would like to put something else other than recovery software on the PQSERVICE partition, specifically a secondary OS. One that can be launched secretly by holding the D2D key combo on startup.
As far as i know, the only limitations are that PQSERVICE has to be named that, be the first partition on disk, be smaller than 5 gigs, be of partition type, be FAT32, and has to have Acer's special mbr.
So, knowing those facts, how can i get something else other than the winPE recovery software to boot when holding down alt-f11? What file does the BIOS D2D functionality look for, is it just NTLDR?
If this is the case, i should just be able to install windows on that partition, restore acer's mbr, reset the partition type to 12, and have it work as long as i keep the other parameters the same. Hypothetically, windows would boot
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Nov 26, 2008
The monitor on my ACER laptop is broken. I've got an external LG monitor. However I cant view the login screen (on XP) on the broken monitor in order to login and switch monitors. The Laptop has F5 as the key to switch monitors. But fn+F5 does nothing. How can I make the external monitor my main monitor.
Also does anyone know replacing the laptop monitor is it worth the cost/effort? if so approx how much would that be?
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Oct 29, 2008
Having already done a clean install of Vista Ultimate, and thoroughly configuring my system away from the Acer factory default, and having burned both Acer and my own recovery disks (the latter using Complete PC Backup right after the clean install), do I really need the PQSERVICE partition anymore?
If not, I'll make sure to delete it next time I clean install - when I get my new T8300 in a few weeks.
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Jul 14, 2009
My problems lies with the PQSERVICE partition. It is still there and I can see it with Ubuntu. When I attempt start up, I get the message c:ootcd and an error status message. I also have recovery cds that I have tried to to use but I am not able to boot up from them or get any sort of indication that they work , only a blinking cursor then back to the c:ootcd error. My question is if I just completely delete and reformat my entire hard drive, pay that "lovely" $20 fee for new recovery cds from Acer as I'm out of warranty, would it work?
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Aug 13, 2009
Does deleting the recovery partition and the original OS void your warranty? Only software support?
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Sep 17, 2008
I recently bought an Acer 5610z from a family member that didn't need it anymore and it didn't come with any documentation or software save for the Vista OEM DVD. I proceeded to immediately wipe the HD and make a new install with Vista on a 20 GB partition and my remaining space reserved for programs and the like.
About 2 days later I realized I was missing space on my HD and realized there was a hidden partition for recovery called PQSERVICE. This is my first notebook and I had no idea how hard it is to find drivers and was having a hard time finding all the drivers and programs I needed (even from the manufacturer most of the drivers/utilities are for win XP).
I didn't make the recovery DVD's so I thought it might be possible to find the utilities or drivers on the hidden partition. I've unhidden it but I'm at a loss as to where to find them or if any drivers or utilities are even on it.
At this point do I even need the partition or can I delete it? I'd love to find someone with a copy of the DVD's at factory default settings but...
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Sep 21, 2008
I have a clean HDD(without pqservice) and pqservice backup in acronis on usb HDD. i try to restore pqservice with acronis boot disc, everyting goes fine, then i restore mdr with the same acronis image of pqservice. everyting work fine, with acronis disc director i can see, that i have hidden pqservice as primary, next comes NTFS partition as primary, active. but alt+f10 does not want to work... d2d in bios is enabled. how can i restore everything in order to use normal factory defaults using alt+f10?
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Nov 7, 2008
I've recently offered to help out a friend who's Acer aspire has stopped working.
It won't book into windows, but she is keen to keep her old files.
I installed a 2nd version of windows onto the machine to basically back up the whole disk using acronis true image. I've now got that image storage remotley on my own machine.
I think she bought the computer 2nd hand and never got a burned copy of the recovery disks and for some reason the Alt-F10 thing doesn't work to get into the recovery stuff (I've checked in the Bios for D2D)
I've managed to make the PQService partition visible and was wondering what was the best way to restore the machine to factory defaults. I created a CD from the STCDBOOT.ISO file, which allows me to book into the recovery manager, but all it does is prompts for the first disk/system disk.
I'm guessing that all the data required is held in the PQService partition, but I'm not sure how to create the backup DVD's that should have been done when the machine was first used.
I would image that the data is held in the 92EPIXIE.nnn files in the D2D/images directory of the PQService.
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Oct 20, 2008
started with USB thumb drives not showing in MY Computer but visible every where else, getting a drive letter etc. After abunch of investigation I finally seemed to isolate the problem to some Apple Itunes related software. I used MSCONFIG to shut off the apple updater and some other Apple Ipod related startup software. THe USB problem went away.
I decided to then do a little cleanup and get rid of some software installs, I remove Apple Mobile Device support and Apple updater as well as US service. This seemed to go well but I got a software may not work right with out a reboot so I did. On reboot I again got a software needs a reboot I did it again. Now the wierdness starts, my USB problem is gone but I now have a visible F: drive called PQSERVICE, checking with disk managment in system tools I see all my partitions but in Disk MAnagement none of them show a drive letter but all are visible in My Computer and in programs with their correct drive letters. THe machine boots fine and all files are there. I used PTEDIT and see the PQSERVICE partion has a type of 12 which from what I can find should be hidden. My Alt F10 seems to take me to the partition even though it is visble, I did not choose to restore as I really want to figure this out before I re-format this laptop. My concern is why can't I hide PQSERVICE and why are there no drive letters showing in Disk Management? I know most people want to make PQSERVICE visible but I want it to go back to the way it was. Also the PQSERVICE shows a EISA Configuration Healthy in disk Management and therefore I can't do anything to it.
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Jan 19, 2008
I have an Acer Travelmate 6460 with Windows XP on it. I want to format my harddisk and put a Vista Business on it (no OEM).
With that format I mean complete one, including the PQService partition from Acer.
Basically I want to have an 'Acer clean' laptop in the end (I only want the drivers for the hardware, and the downloads to make the soft keys working).
Now first of all i can not delete the PQService partition (not in Windows, not in the Vista installation program after booting from dvd). That made me curious and searched the internet.
Now I've read that it is possible that after deleting the PQservice partition, you loose the MBR and can not boot anymore. I don't want to take that risk because I do not want to loose many time during working hours.
I'm a software developer, knows a fair bit of hardware but I really like some advice of some 'manual' of what to do to accomplish what I want. (If that is possible).
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Jun 15, 2008
This guide is made based on an Acer Aspire 5315, but will probably work on other machines with a hidden eisa rescue partition.
This is for everyone who has got problems unhiding and accessing the hidden rescue partition, and have tried all the methods with d2d disabling and changing partition type, perhaps with partedit32 or ptedit32, only to find out that nothing has happened after rebooting.
Download and install "Diskpart" from Microsoft, a small but powerful textbased utility, the link below is a direct download:
[url]
Here's the step by step to succeed...
Press "win + r" to bring up the run window
Type: "cmd", to bring up the command window
Type: "diskpart", a new command window pops up with a "Diskpart >" prompt
Type: "rescan", a configuration check runs
Type: "list disk", a list of the availible disks appears
Type: "select disk 0", if your hidden partition resides on that disk of course
Type: "list partition", to find out with partition is your hidden one (probably about 10 gb and without name).......................
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Jul 29, 2009
my Acer Extensa 4420. A few days ago while on my laptop the BSOD suddenly popped up and my laptop shut down. A restarted it and while it did log in, I got notices saying a lot of stuff was corrupt. I ran chkdsk to see if i could diagnose the issue, and it stated the system volume was corrupt. As time went by using windows became erratic. I decided to try to restore my acer back to factory settings using the eRecovery program. This program would stop working every time right before the process began. Eventually windows stopped booting up at all. leaving my at a boot screen the endlessly looped. I installed Ubuntu shortly after, and managed to get my PQSERVICE partition recognized by the GRUB bootloader and Ubuntu itself (as a mounted drive). The problem is that whenever I do boot to the PQSERVICE partition and look through the options in the recovery center, there is no restore to factory default settings.
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Nov 30, 2007
managed to overwrite the PQService on my Acer Aspire E380. Acer very promptly sent me recovery DVDs for my model, one System DVD and one Recovery DVD. Some of what I've read here confuses me a bit, however, and makes me afraid to use these discs if I should ever need to.
To sum up my question as succinctly as I can: if PQService has been deleted/overwritten, will system/recovery DVDs issued by Acer itself (sent from the company) still function, or will they do me no good? I'm asking you guys because, frankly, my experiences with Acer's support have been less than stellar.
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Feb 3, 2009
I have an M6400 that came with the monster sized 210w power adapter and I'm trying to find a smaller adapter. Yesterday I tried using a Dell DA90 AC adapter, it is a smaller adapter that is used on the D820 and E1705 laptops. The output voltage is the same as the M6400 adapter, the connector plug is the same, but the max wattage is only 90watts.
As soon as I connected the DA90 the screen jumped to full brightness and the laptop poped up a message saying that this charger may not provide enough power to run the laptop and charge the battery at the same time, no surprise there. What did surprise me was that even when the M6400 is off, the DA90 will not charge the battery at all!
I also used a Kill-A-Watt meter to measure the power use of my M6400 and it uses about 50watts when not using the 3D chip (Quadro FX3700m). Has anyone had any luck using a charger other than the 210watt monster brick? I want to find something smaller and I don't mind a slow battery drain during extensive 3D graphics use.
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Dec 31, 2009
I have an Acer 5610-4610 system. It was repartitioned to one XP drive for several years. I am finally wanting to put the PQ service partition back on it but none of the folders of the restore CD's have any of the files needed to recreate this partition. I am wanting to put the factory (VISTA Home Premium) system on C. With all the system files and folders from the 3 restore CD's into the PQSERVICE partition. I have no clue how to proceed.
I do remember there was an acer(C) partition and a data (D) partition when I got it. The PQSERVICE partition was there back then.
The first (System) CD has none of the files mbrwrdos.exe or rtmbr.bin
used to create the PQSERVICE system.
I run the ACER Disk Formatter and it cannot find any drives on the laptop.
Weird! From what I've been able to glean my thought was that that the Formatter disk would facilitate creating the correct partitions?
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Apr 25, 2010
im going to clean upgrade to win 7 64 bit, after i do that i know acer do drivers for web cam ect... but can i download acer software eg Empowering Technology, Acer Arcade Deluxe ect.
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Mar 14, 2010
I successfully upgrade an old laptop so that it will run well and not be too costly to upgrade either? So slow at present....
Laptop is:
acer travelmate 4502WLMi running xpsp3
Was thinking that probably the only upgrades worth considering were ram and hdd.
If this is the case what size mem and spec will work?
If the hdd is worth upgrading do I go for internal or external? and what size ?
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Apr 27, 2008
Compaq Presario A931NR or Acer Aspire AS7720-6569?
Wondering which is the better choice? ...
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Mar 1, 2010
Recently I developed this simple application that lets you easily configure CineDash and other buttons functions on Acer laptops. This application, “Acer CineDash Config”, is mainly for mine purposes.
I tested it on my Acer 6935G and Windows 7 64bit version. It probably should work on other models and systems to.
Some of the features that Acer CineDash Config supports are:
•32bit and 64bit systems
•Configuring applications to run and captions for buttons:oArcade DeluxeoEmpowering tech.oInternetoE-Mail•Making and restoring registry backup
•Enabling media keys to work with other programs, like winamp, and restoring original key mapping file
Here's screenshot of it:
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Jan 4, 2009
I have a wireless network setup between my desktop w/xp pro an my laptop w/vista home preminum Acer 5570Z.
My laptop can open drives & folders on my desktop, but my desktop can't open drives or folders on my laptop it says I don't have permission. I fixed this once before but can't remember what I did.
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Aug 15, 2009
I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.
I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.
And yes, I have also tried to run MapleStory in compatibily mode
As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.
Here is the system log:
Problemsignatur:
Navn på problemhændelse:BlueScreen
OS-version:6.1.7100.2.0.0.256.1
Landestandard-id:1030.....................
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Sep 25, 2008
i have laptop Acer 5920G
VGA card NVIDIA GeForce 8600 GT
but its performance very bad and i cant believe its up 2 1024
i barely can play FIFA 2007 and its slow!
is it up 2 VGA driver?
setup icon details say it's version is 9.1.0.429
is their any new drivers 4 it .........
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May 13, 2009
Which Acer Empower programs can be deleted off my Aspire 4720z?
-Acer Assist
-Acer eAudio Management
-Acer eDatasecuirty Management
-Acer eLock Management
-Acer Empowering Technology
-Acer ePower Management
-Acer ePresentation Management
-Acer eSettings Management
-Acer GridVista
-Acer Mobility Center Plug-in
-Acer Registration
-Acer ScreenSaver
-Acer Tour
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Dec 29, 2008
does the acer aspire 5583 support 5.1 audio output? ( realtek hd audio)
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Apr 7, 2010
I had vista installed on my laptop, Acer 6920, (first OS) and it was direct from factory so everything worked fine. I then installed ubuntu and everything still worked fine. I then deinstalled both of those to put on windows 7 RC where all my hardware was working perfectly (minus the fingerprint reader but i honestly couldnt care about that thing) so my computer eventually got pretty bogged down with crap to the point where boot was about 30 minutes. during this whole time my sound seemed to work, but near the end windows stopped finding any internal sound related hardware (the speakers and the mic). For other reasons i did a clean reformat (3 times) and reinstalled 7 Professional 32 bit and when i booted i downloaded all the drivers and everything seemed to install correctly, but when i rebooted the sound still didnt work nor did the mic. the exact error message windows is giving me is "No Audio Output Device found" however when i plug in a headset or a bluetooth adapter + headphones there is audio and it works perfectly. I really need sound to work as some programs crash if they dont detect a sound output and also for monitoring audio recordings.
I have tried installing all of Realtek's drivers. Literally all of them. None of them worked what so ever despite clean installs and deinstalls.
I now am running 64bit and ive almost given up on this problem. I bearly saved this computer and i dont wanna have to buy a new because of sucha stupid issue like this.
More info:
Under the hardware manager in windows there is no tree for sound devices. there was an unknown component which i put forceware on as i thought it was the sound device but no go.
DXDIAG:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 6920
BIOS: Ver 1.00PARTTBL6
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1303MB used, 4835MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
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Dec 4, 2008
i own a acer 4920, but i am interested in upgrading the utilities on my laptop and i see that they have brought out a new framework for some of the other notebooks.
is it possibly to upgrade these features on an acer aspire 4920
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Aug 7, 2008
i have a ACER 5101 laptop. suddenly one day my keypad and touchpad is not working,
i cant even go to Bios by pressing F2. only sometimes Fn+F6 works.
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Nov 17, 2008
I just installed XP Pro on my Acer Extensa 4630Z and I installed all the drivers successfully but the wireless driver. I tried all the drivers from acer's support site [url] none of them work. I also tried what worked for Davoucci with same laptop but this driver also doesn't work for me
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Jan 23, 2009
I've noticed that there is a new firmware 1.10 for Acer 6935... Is it safe to install it? Someone tested? I checked in my BIOS that I have 1.04...
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Dec 23, 2008
The image below willl show you a list of items previously installed on my Acer 5315...
Is it safe to remove any of these or will doing so cause more trouble than its worth.
Reason: I never use any of them. In fact, I just removed all the games from the machine.
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