Acer :: Warranty: PQSERVICE And Original OS

Aug 13, 2009

Does deleting the recovery partition and the original OS void your warranty? Only software support?

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Acer :: PQSERVICE Partition

Oct 29, 2008

Having already done a clean install of Vista Ultimate, and thoroughly configuring my system away from the Acer factory default, and having burned both Acer and my own recovery disks (the latter using Complete PC Backup right after the clean install), do I really need the PQSERVICE partition anymore?

If not, I'll make sure to delete it next time I clean install - when I get my new T8300 in a few weeks.

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Acer :: PQSERVICE Will Not Boot

Jul 14, 2009

My problems lies with the PQSERVICE partition. It is still there and I can see it with Ubuntu. When I attempt start up, I get the message c:ootcd and an error status message. I also have recovery cds that I have tried to to use but I am not able to boot up from them or get any sort of indication that they work , only a blinking cursor then back to the c:ootcd error. My question is if I just completely delete and reformat my entire hard drive, pay that "lovely" $20 fee for new recovery cds from Acer as I'm out of warranty, would it work?

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Acer :: Alternate Use Of D2D And PQSERVICE

Oct 31, 2008

Im interested in an alternate use of PQSERVICE and the ALT-F11 D2D Trigger. I would like to put something else other than recovery software on the PQSERVICE partition, specifically a secondary OS. One that can be launched secretly by holding the D2D key combo on startup.

As far as i know, the only limitations are that PQSERVICE has to be named that, be the first partition on disk, be smaller than 5 gigs, be of partition type, be FAT32, and has to have Acer's special mbr.

So, knowing those facts, how can i get something else other than the winPE recovery software to boot when holding down alt-f11? What file does the BIOS D2D functionality look for, is it just NTLDR?

If this is the case, i should just be able to install windows on that partition, restore acer's mbr, reset the partition type to 12, and have it work as long as i keep the other parameters the same. Hypothetically, windows would boot

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Acer :: PQSERVICE Partition ... Need It Or Delete It?

Sep 17, 2008

I recently bought an Acer 5610z from a family member that didn't need it anymore and it didn't come with any documentation or software save for the Vista OEM DVD. I proceeded to immediately wipe the HD and make a new install with Vista on a 20 GB partition and my remaining space reserved for programs and the like.

About 2 days later I realized I was missing space on my HD and realized there was a hidden partition for recovery called PQSERVICE. This is my first notebook and I had no idea how hard it is to find drivers and was having a hard time finding all the drivers and programs I needed (even from the manufacturer most of the drivers/utilities are for win XP).

I didn't make the recovery DVD's so I thought it might be possible to find the utilities or drivers on the hidden partition. I've unhidden it but I'm at a loss as to where to find them or if any drivers or utilities are even on it.

At this point do I even need the partition or can I delete it? I'd love to find someone with a copy of the DVD's at factory default settings but...

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Acer :: Restoring Pqservice On A Clean HDD

Sep 21, 2008

I have a clean HDD(without pqservice) and pqservice backup in acronis on usb HDD. i try to restore pqservice with acronis boot disc, everyting goes fine, then i restore mdr with the same acronis image of pqservice. everyting work fine, with acronis disc director i can see, that i have hidden pqservice as primary, next comes NTFS partition as primary, active. but alt+f10 does not want to work... d2d in bios is enabled. how can i restore everything in order to use normal factory defaults using alt+f10?

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Acer :: How To Restore Machine From PQSERVICE

Nov 7, 2008

I've recently offered to help out a friend who's Acer aspire has stopped working.

It won't book into windows, but she is keen to keep her old files.

I installed a 2nd version of windows onto the machine to basically back up the whole disk using acronis true image. I've now got that image storage remotley on my own machine.

I think she bought the computer 2nd hand and never got a burned copy of the recovery disks and for some reason the Alt-F10 thing doesn't work to get into the recovery stuff (I've checked in the Bios for D2D)

I've managed to make the PQService partition visible and was wondering what was the best way to restore the machine to factory defaults. I created a CD from the STCDBOOT.ISO file, which allows me to book into the recovery manager, but all it does is prompts for the first disk/system disk.

I'm guessing that all the data required is held in the PQService partition, but I'm not sure how to create the backup DVD's that should have been done when the machine was first used.

I would image that the data is held in the 92EPIXIE.nnn files in the D2D/images directory of the PQService.

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Acer :: Aspire 3000- With PQSERVICE

Oct 20, 2008

started with USB thumb drives not showing in MY Computer but visible every where else, getting a drive letter etc. After abunch of investigation I finally seemed to isolate the problem to some Apple Itunes related software. I used MSCONFIG to shut off the apple updater and some other Apple Ipod related startup software. THe USB problem went away.
I decided to then do a little cleanup and get rid of some software installs, I remove Apple Mobile Device support and Apple updater as well as US service. This seemed to go well but I got a software may not work right with out a reboot so I did. On reboot I again got a software needs a reboot I did it again. Now the wierdness starts, my USB problem is gone but I now have a visible F: drive called PQSERVICE, checking with disk managment in system tools I see all my partitions but in Disk MAnagement none of them show a drive letter but all are visible in My Computer and in programs with their correct drive letters. THe machine boots fine and all files are there. I used PTEDIT and see the PQSERVICE partion has a type of 12 which from what I can find should be hidden. My Alt F10 seems to take me to the partition even though it is visble, I did not choose to restore as I really want to figure this out before I re-format this laptop. My concern is why can't I hide PQSERVICE and why are there no drive letters showing in Disk Management? I know most people want to make PQSERVICE visible but I want it to go back to the way it was. Also the PQSERVICE shows a EISA Configuration Healthy in disk Management and therefore I can't do anything to it.

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Acer :: Clean Os Install Without PQService/backup/

Jan 19, 2008

I have an Acer Travelmate 6460 with Windows XP on it. I want to format my harddisk and put a Vista Business on it (no OEM).
With that format I mean complete one, including the PQService partition from Acer.

Basically I want to have an 'Acer clean' laptop in the end (I only want the drivers for the hardware, and the downloads to make the soft keys working).

Now first of all i can not delete the PQService partition (not in Windows, not in the Vista installation program after booting from dvd). That made me curious and searched the internet.

Now I've read that it is possible that after deleting the PQservice partition, you loose the MBR and can not boot anymore. I don't want to take that risk because I do not want to loose many time during working hours.

I'm a software developer, knows a fair bit of hardware but I really like some advice of some 'manual' of what to do to accomplish what I want. (If that is possible).

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Acer :: Easy Unlimited Access To Hidden PQService

Jun 15, 2008

This guide is made based on an Acer Aspire 5315, but will probably work on other machines with a hidden eisa rescue partition.

This is for everyone who has got problems unhiding and accessing the hidden rescue partition, and have tried all the methods with d2d disabling and changing partition type, perhaps with partedit32 or ptedit32, only to find out that nothing has happened after rebooting.

Download and install "Diskpart" from Microsoft, a small but powerful textbased utility, the link below is a direct download:
[url]

Here's the step by step to succeed...

Press "win + r" to bring up the run window
Type: "cmd", to bring up the command window
Type: "diskpart", a new command window pops up with a "Diskpart >" prompt
Type: "rescan", a configuration check runs
Type: "list disk", a list of the availible disks appears
Type: "select disk 0", if your hidden partition resides on that disk of course
Type: "list partition", to find out with partition is your hidden one (probably about 10 gb and without name).......................

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Acer :: Extensa 4420 - PQSERVICE Factory Setting

Jul 29, 2009

my Acer Extensa 4420. A few days ago while on my laptop the BSOD suddenly popped up and my laptop shut down. A restarted it and while it did log in, I got notices saying a lot of stuff was corrupt. I ran chkdsk to see if i could diagnose the issue, and it stated the system volume was corrupt. As time went by using windows became erratic. I decided to try to restore my acer back to factory settings using the eRecovery program. This program would stop working every time right before the process began. Eventually windows stopped booting up at all. leaving my at a boot screen the endlessly looped. I installed Ubuntu shortly after, and managed to get my PQSERVICE partition recognized by the GRUB bootloader and Ubuntu itself (as a mounted drive). The problem is that whenever I do boot to the PQSERVICE partition and look through the options in the recovery center, there is no restore to factory default settings.

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Acer :: Factory-Issued Recovery DVDs & PQService

Nov 30, 2007

managed to overwrite the PQService on my Acer Aspire E380. Acer very promptly sent me recovery DVDs for my model, one System DVD and one Recovery DVD. Some of what I've read here confuses me a bit, however, and makes me afraid to use these discs if I should ever need to.

To sum up my question as succinctly as I can: if PQService has been deleted/overwritten, will system/recovery DVDs issued by Acer itself (sent from the company) still function, or will they do me no good? I'm asking you guys because, frankly, my experiences with Acer's support have been less than stellar.

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Acer :: Original Partition Install

Dec 15, 2009

I want to reimage my laptop back to the original manufacturers install when you get it new. The only problem is i didn't get any cd and i don't know which button to press. I can see the partition with the original image on it.

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Acer :: About Original Disc Windows XP

Mar 7, 2010

i heard the original disc of win XP only 3 time of usage... so people can format computer only 3 times with the CD? is it true? FACT or FACK?

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Acer :: 5920g - Installing Original Bluetooth

Apr 4, 2009

i need some information regarding installing original bluetooth in an Acer aspire 5920g.. i know it has been discussed in the past Does the 5920 have blue-tooth? but since this thread is locked i guess i have to ask in a new thread..

The ones who tried it, how easy was it? from the manual it didn't seem too hard the only think that seems kind of dificulty was removing the keyboard..Is there any trick for it?

Also what is the odd module?

Regarding the heat grease, it was mentioned in the other thread
"Heat grease:

When re-assembling and when you're about to put in the thermal module, make sure there's adequate heat grease on the CPU (don't put TOO much on). Sometimes taking off the thermal module can upset the heat grease, you want to make sure there's a good thermal path for the CPU."

Is this, only in case we notice that there isn't adequate amount? or should be applied some in any case?

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Acer :: Aspire 5520 - Require The Original CD/CD's Supplied

Jul 23, 2009

I have an Acer Aspire 5520, and require the original CD/CD's supplied with the machine.

I do not believe requesting copies is illegal, seeing as I own the machine, its out of warranty now, and Acer UK can't help

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Acer :: How To Remove Original Keyboard Of 1810T Or 751h

Feb 5, 2010

When I try to remove it, I can't. There are 4 mini holder on the top of the keyboard, after I push them, the keyboard lifts up a bit, but at the upper angles it is still stick to the chassis. No video disassembly guide is available...

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Acer :: Original Battery Dying In My 5315 Laptop

Sep 18, 2009

where I can buy a high capacity battery for my laptop 5315 .

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Acer Extensa 5630 :: Factory Restore Without Original Disc

Sep 18, 2014

I have an acer extensa 5630,can i do a factory restore?as i dont have the original disc.

I have these specs on my laptop-
 
Windows Vista Home Premium, Service pack 2
Acer Extensa 5630.
Pentium (R) Dual Core CPU.T4200 @2.00 GHZ  2.00  GHZ
2GB RAM
32-BIT

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Dell :: Square Trade Warranty Or Warranty?

May 16, 2009

I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.

I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?

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Acer :: Freezing - Tried To Install My Original Drivers And They Won't Install

Dec 7, 2009

I have had an aspire 5920g for about 18 months now and it was all working fine until I updated the graphic drivers, but the drivers stopped installing halfway through and now I can't install any graphic drivers.

I tried to install my original drivers and they won't install. The system keeps freezing and I think thats the problem.

I've tried making a recovery disc but erecovery won't recognize blank DVD's and acer 'support' are only too happy to grab you by your feet, turn you upside down and let all your money fall out so they can charge you for a reovery disc - absolutely ridiculous - instead of actually trying to help me.

And also for some reason a yellow triangle appeared next to the ACEYTS4Y IDE controller a week after I got it but up until now didn't seem to cause any problems.

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Acer :: 1410 Warranty Policy

Nov 16, 2009

I just bought an AS1410 SOLO last month and yesterday it would not boot up at all. Called Acer tech support and they said send in for the warranty work on the notebook.

The thing is I have to pay for the shipping and to send in their defective product. Is it Acer policy? If it is then it sucks. I have a ThinkPad T43p and when I needed to send it in for warranty work, Lenovo sent me a prepaid box and all I have to do is drop the box off at any UPS store. I forgot to mention that the tech support personnel, their attitude are like I don't give a damn about your problem, you're already bought our product and you need our support now. So give it another thought before you buy any Acer product.

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Acer :: Warranty Void If Removed Sticker

May 26, 2009

I've been forgetting my curiosity about this thing, but it was just now that I remembered--what does the system actually do, aside from the strategically placed rubber stoppers beneath the laptop body?

also concerning the HDD. I don't know about you guys, but I have a "warranty void if removed" sticker over one of two screw holes in the HDD compartment..will that really void the warranty if ever it got ruined? I'm in the hopes of upgrading my hard drive..

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Acer :: Do Laptop2go Drivers Void Your Warranty

Jan 18, 2009

the acer driver i dwnloaded from acer europe still freezes and acer is to lazy to fix that i guess im going to get my drivers from laptop2go, but do they void your warrenty like dox's?

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Dell :: Any Original Vostro Owners Still Around?

Dec 28, 2009

I just got my 1700 back from a temporary 3 month stint with my brother (his PC died and I decided to let him borrow it until something came along to replace the dead desktop.

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Dell :: Reinstalling OS On Laptop Without Original Disks

Apr 16, 2009

I have a Dell Inspiron B130 laptop with Windows xp, and I would like to completely format the harddrive and reinstall Windows, but I do not have the original disks that came with the laptop.

I do have disks for a Dell desktop computer. I'm not worried about the drivers, as I have them backed up, but is it possible to use these other disks to reinstall windows on this laptop and use this computers windows key?

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Dell :: Original M1710Geforce Go 7950 GTX Bios

Dec 17, 2007

Looking for original M1710 - Geforce Go 7950 GTX Bios. I want to re-flash my video bios back to the original. Is the bios on the JLMOD.ISO CD? If so can someone tell me whats the file name?

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Apple :: Original Leopard Trash Can Icon

Jan 17, 2009

My problem is after using Candybar, I somehow got rid of the original trash can icon, and it was replaced with something else. I like the original wire mesh one. Is there anywhere I can download the original one? Or if someone can email me their trashempty.png and trashfull.png files. I'm new to OS X.

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Apple :: Deleted Some Of The Original Dashboard Widgets

Jul 14, 2009

I deleted a few of the original dashboard widgets and would like to get them back, is there a place I can go to download them?

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Dell Inspiron 7547 :: How To Replace Original HDD With SSD With Windows 8.1

Jan 9, 2015

I have a Dell Inspiron 15 7000 with 1TB HDD. The disk is slow and want to replace with a 500GB SSD. I can remove the HDD and put in its place the SSD. However, how exactly to get Windows 8.1 installed on the SSD and the other Dell provided pre-installed software?

I made a factory image usb flash drive on a 32GB stick by using the backup & recovery software that came pre-installed. I also updated that software to the latest version available. However, when recovering from the flash drive it gives an error code 0x400110020000100A and does not restore Windows on the SSD. The SSD is formatted as NTFS (or FAT32 tried both) and can be read by the laptop if connected thru' a USB port. So, I know that the SSD is working and good.

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